Name: Grand Casino MN
Rating: 2.27273 (22 reviews)

User Reviews for Grand Casino MN

2.27 out of 5

22 Ratings

1 year ago, D&G1212

Bad response from patron server

Every year I get the message bad response from patron server. No idea what this mean, but it basically locks you out. Prior to this message, the app stopped updating player points etc..so I tried deleting and adding the app. No luck and that’s when I got the above error message. I called rewards and they did not know what to do.

3 years ago, Tmoney37$

Grand reward app

I wish they would pay attention and update the app. It doesn’t give any messages or offers or drawings of any type. It’s hard to see what might go on for each night to swipe at the kiosk. I got my rewards card in millacs driving through but I play in Hinkley and they do it offer me the promos at hinkley because I got the card from millacs. This is a dumb rule . So I can’t collect bonus or grandplay offered in hinkley

1 year ago, Lady Player

App was great until I got locked out!

The app worked great until the last couple months. It locked me out. I get an error message when I try to login. I asked for help at the casino, but they couldn’t help. Who do I contact?

5 years ago, EliteDuluth

Works as it should.

Great app for finding info for events, offers, hotel stays and more. I see other have had issues, worked great the first time.

3 years ago, 18MNTwins18

App doesn’t work

The buttons to push submit do not work on the app. It will not let me log in at all. I’ve called the grand rewards club and they are unaware of why it isn’t working. App needs to be fixed.

1 year ago, nwagner10

App indicative of casino experience

Grand obviously has no care in the world about the app’s performance. I can’t say I’ve ever experienced such an awful time with an app, only thing that comes close is the money pit that is “Grand” casino.

3 months ago, gthdyv

Fix it! Trying again.

I have emailed and I have text and I have not gotten any replies that have given any answer to how to fix the fact that I cannot get on the app.

2 years ago, gambler1027

App doesn’t work

I can even login. I went to the rewards desk and they can’t even get it to work. We changed my PIN number and still won’t tel me login. SMH

5 years ago, bzknows

Can’t even sign in

Literally cannot log into the app . My player # is apparently not enough digits.

4 years ago, ?@);/578&?:/3

Doesn’t work

I am a Gold member and the app has me a Preffered member with no comps or points. What good is the app😡if it doesn’t work!

2 years ago, Kennaleigh2000

Can’t log in

Keeps saying incorrect ID or PIN. But I know it’s right.

5 years ago, CarscomNobueno

App won’t load

Doesn’t work. Useless.

Description

Make the most of your mobile device and maximize your visit to Grand Casino Hinckley or Grand Casino Mille Lacs with the Grand Casino app! From the latest entertainment announcements to hotel bookings, plan your next visit to Grand Casino all from the palm of your hands. These GRAND benefits include: - Exclusive in-app offers, contests, and rewards - Access your Grand Rewards account to view point balances and tier status - Download and print your win/loss statements - Book a stay at Grand Casino Hinckley Hotel or Grand Casino Mille Lacs Hotel and plan your night out - Explore upcoming entertainment at Grand Casino Hinckley and Grand Casino Mille Lacs - Find your favorite games using our slot finder - View dining outlet options at our properties, such as 1991 Kitchen, Stories Diner, the Brand Burger Bar and more to plan your visit - Make a reservation at The Winds Steakhouse or order on the go grub from Plums - Explore amenities such as the Grand Harmony Spa or Grand National Golf Club - And much more!