Same issues as others report here with a complete inability to view or download tickets on the app even though in all communications they push you to the app. Have to go thru the mobile browser to view tickets. With issues going back months with multiple app updates since, it’s worrying still have these issues; it just builds the frustration.
Now get error message “data can’t be read because in the wrong format”. Sent a message over to support and no reply. I guess the best option is to just use browser on phone and save into wallet. Can’t access anything from app for tickets anymore.
App is mostly worthless. Rarely can I get the view ticket and download to work. I’ve deleted the app and reinstalled. Logged on and off. Sometimes doesn’t update your personal profile for months.
Was told I needed to download this app to receive my ticket…which went straight to my Ticketmaster account on the Ticketmaster website anyway. Seems like a data harvesting scam to make you accept another useless app.
When it works, it’s great, but it’s about 30% of the time. To be fair, anything connecting to Ticketmaster is bad news . For the #1 ticketing site, it’s astounding that they can’t figure it out. Most common error message: Something went wrong... The data couldn't be read because it isn't in the correct format
Inefficient, time consuming without a search ability
Concerts (events) should be listed in performer alphabetical order. Failing that, there should be a search field to find performers of interest; to check on event status.
Was able to log into ticketmaster account and download tickets to my apple wallet, so it did what I needed it to do. Concerts/events are listed in chronological order, which seems reasonable. Don’t worry about negative reviews, just enjoy the show!
Hennepin Theatre Trust and Broadway Across America are proud to announce a new mobile app! With the aid of the app, fans may now connect their Ticketmaster and/or their Broadway on Hennepin subscriber account to access their mobile tickets for entry into shows at the Orpheum, State, and Pantages Theatres. In addition to providing access to your tickets in one place, the app provides links and information to help make your visit to the theatre easier and more enjoyable.
