HOTWORX

Working long days and nights I just gave up hope that I would find a place to practice yoga with my schedule. I’m a mother who works FT, OT, weekends and evenings. It’s not always easy trying to novitiate myself to go to the yoga classes with limited times. At HOTWORX I feel like I have found something that is completely flexible and available when I want to go. My only gripe is that you have to buy their yoga mat and towel. I understand it’s because other brands can melt. However, having experience with yoga, teaching classes and trying other brands I have learned that a good quality yoga mat is essential for me. I have spent a pretty penny on my yoga mat. The one that HOTWORKS provides is so thin that I can feel the boards and the spaces between them. I’m working toward purchasing another mat or two. I’m hoping layering them will provide more support for my knees. HOTWORX please find a better mat. I would happily pay a fair price for a better quality mat.

I’ve been a member since 2020 at 2 different studios. The workouts are great and I may just be a lifetime member! They really are addicting. I have never wanted to work out more than while a member at Hotworx🔥. It’s a 24 hour gym with HIIT and isometric workouts - all while in an infrared sauna (for 3). Now, I would not recommend 3 ppl it barely fits 2. And you SWEAT. 💦 I’ve been able to lose fat, tone muscle, and increase energy levels. I feel healthier physically and mentally. You also continue to burn calories an hour after your workout (called After burn). Now to the App. I have gone through the different App updates. It’s nice to see they’re trying to work on getting the App to work properly - However.. it continues to be buggy. While it’s gotten better at not freezing and actually connects to my Apple Watch recording my workouts. It still seems to stop recording on my Apple Watch before my workout ends and then erases all my workouts on the app itself. I am then unable to find my workouts or continue to record the After burn. It also deletes any upcoming classes and says I have no upcoming classes. When I try to schedule it says I cannot since I have a schedule conflict (I’m assuming it still sees I have the upcoming class scheduled). Very frustrating! Please hire a solid coder to get this fixed! I’m assuming with all the Hotworx popping up you’re collecting enough franchise fees to hire a qualified developer!

Love the amount of classes to pick from however would like to be able to reschedule class sessions if for some reason I am running early or late this way other members can easy pick up a open slot. Also I would like to see your gear store avaloble thought the app so I can order things like mats and towels as well as other gear right from within the app and have it where I can pick them up during staff hours or have them sent to my home. Also it would be great if you had some sort of digital sign in system that works thought the app this way staff would know who is in the building which would help when the front desk staff are busy helping other members. Also the room scheduling there should be a restriction on how much time before a session starts that someone can book a room. I would say 15 minutes before should be effective this way members whole be required to book in the app or thought a community iPad system. Also I would like to have it were each sauna is locked to prevent those who do not have a session to be prevented from entering until it is almost time for there session. Also it would be great to add 1-2 more sunnas this way workouts like hot bands would be more avaloble at the times I want to do this type of workout.

This review is for the app itself. As a Hotworx member I find that it’s not very user friendly and could use some updates. Scheduled appointments should be visible and accessible right from the Home Screen. Instead you need to go into “book appointments>and press continue” in order to view what you previously scheduled. Just too many unnecessary steps for someone trying to quickly access what appointments they have and start the workout from there. This gym prides itself on getting more workout in in a shorter amount of time but I constantly find myself wasting time fumbling around the app trying to get to my sessions. Additionally, after you complete a session it asks if you would like to record your calories….this is an annoying question and should automatically record the calories burned. If you don’t agree it won’t log them. As a user why wouldn’t I want to record my calories if I’m using the app? Then to top it off you can’t schedule new appointments while in the “after burn” mode. You have to wait a full 60 mins for that to finish before you can navigate to any other part of the app or else it will ask if you if you want to quit after burn or continue. Just so many little annoying things that again waste more time than needed.

The app is terrible. You have to go through multiple actions each time to book an appointment or view appointments. It doesn’t integrate with MyFitnessPal or the iPhone Health app or any others. The DietTrax feature is not as extensive as they claim. I use MyFitnessPal because it integrates ALL of my health data, like basal metabolic rate and body composition. Not just weight alone. It also lets me upload recipes or manually add food based on the label info. I have not been able to do that with DietTrax. It also does not let you create recipes and rarely finds information when you scan a barcode. It also constantly crashes and doesn’t accurately record workouts and calories. I’ve started having to take a picture of my watch after each session to make sure the app logs it correctly. This needs a major overhaul. It’s sad because I work out 5-6 days a week and many other members also hate this app. It should be working to our benefit when we are putting in so much time. One of my gym friends is an app developer and she has so many ideas for how to improve this. It makes no sense why the company owners have this terrible app for such an amazing concept. All of the locations around me stay so busy, so you would think a successful business would put more into the app that is required for booking your workouts.

I love hotworx. I live for it, honestly. I go every single day. However, the app is very poorly designed. I hate how I have to log in and go through several screens every time I open the app. Also, there is no back or refresh buttons, which means you have to go back and log in again if you are trying to book an appointment and the app has been idle for several minutes. The activity feature is a mess! If you want to record your hotworx calories from your Apple watch, you cannot simultaneously record a workout in the watch workout app. I hate this because I love tracking my workout data, and it’s not the same if I can’t do that on my watch. So, to get around this, I started manually recording the calories. It’s fine I guess, but you HAVE to input an after burn or else it doesn’t record your session calories. The after burn never works, it always significantly decreases the amount of calories I put in, and sometimes it even records negative calories!!! Also, you can’t do anything else within the app while you have a workout or after burn running. Overall, I do hope hotworx will find some advanced developers because this app needs major improvements.

I am actually excited to get up in the morning and get my sweat on privately. Booking my workouts hold me accountable to show up and commit. I have a regular gym membership, but feel very self conscious about working out in front of people. At HOTWORX I workout with my friend or even by myself and I love it! I am a 50 year old menopausal woman and hate being hot so I never even considered hot workouts, until my friend forced me to lol. I tried it (for free) and I LOVED IT, so I signed up!! I’ve never sweat so much in my life. I book my classes through the app, show up, workout hard and record my burned calories that’s also linked to my Apple Watch. I leave feeling so proud of myself for showing up! HOTWORX is a brilliant concept and I’m ecstatic to be a new member.

This app needs to upgrade some of it’s functionality. First off, when it crashes you have no way to record your workouts and it happens often. That’s a big problem when one of your selling points is rebates towards your membership. Speaking of rewards, it is unclear how they work. The rewards are not anywhere in the app. I searched Reddit posts to find out the tiers. Sometimes my watch will have the wrong class, it will say yoga when I’m doing bands. I’m unclear if it has any correlation with the calories burned. The app it’s self is basic. It would be nice for new members to have a description of the classes. Like what equipment you will need (bands, foam roller, etc.). I have to google the website to see the clip of a class. The only thing in the app is how the blast equipment works, which is a good start. I will say that the option to book classes is straightforward and easy to navigate. The dashboard showing your calories is also nice when the app is working. Hopefully they will update the app in the near future.

I find the Hotworx app to not be as user friendly as it could be. Having to select your location every time you want to schedule a workout seems unnecessary. Saving your location would be much more effective and if you’re visiting numerous locations, you can change those, but for the average user, working out at one site, having the location saved would be a big plus! Also, having to go back “home” every time you want to see other workout schedules is a silly step. There should be a “back” button rather than having to go “home”. And a change should be made when choosing a time, it would be much more efficient to be able to see a range of times even if I chose 6:00 am, it would be so much more helpful to be able to see classes from about 5:00am until about 7:00am instead of having to go “home” and start a new search. Streamlining some of these processes would go a long way in customer satisfaction and ease of use of the app.

No way to contact the company to let them know you’re having issues. Apple Watch had no problems before newest update. Now the watch syncs but does not record the data at the end of the workout. It asks me to manually input it because it’s showing “Inaccurate Calories” for every single workout and afterburn. When I go to manually input it, it’s hit or miss if it gives me the option to manually input it or if it force closes the application and I lose the workout all together. What’s the point of having an app that tracks your calories and “burn” and puts you in competition if you’re constantly having to repeat workouts or just lose the calories all together? I’m not the only one at my location who has complained about the new update. I’ve uninstalled the app, I’ve done all the tech support/troubleshooting options I can do on my own. It’s the app. And it needs to be fixed ASAP.

Maybe these 5 stars is on the establishment… which I also give 5 stars to, Hotworx concept is unique and AWESOME… app needs work!! The calorie counting is a joke! It takes over the app… so If i book one session, And count calories with the app, And then I decide I want to work out a little more, I CANNOT enter the ‘book appointments’ feature because the thing is “counting calories”… and then after the workout is done you HAVE to go thru a 60 mins extra app hold for the “after burn” which you cant bypass because u lose all calories “counted” goes down to 0, so you are forced to wait the 60 mins until you can access anything else on the app… why don’t they just link the apple fitness to it and use ‘Its’ calorie count.. Oh, and so if you decide to work out another class, that class will go un-counted, because you can’t schedule it to be able to activate it in the calorie count…. Please fix it already! I was told by the manager there was a new release!! Where is it???

So my gym just opened up and I’ve had the opportunity to try the app for a week now. I like the idea of having a leaderboard which motivates me to go to the gym. BUT to maintain status on the leaderboard you have to be able to record calories and that’s been a hit or miss opportunity for me. The app and watch don’t sync all the time therefore I’m missing calories which then keep me lower on the leaderboard. This fix is crucial if you’re attempting to motivate through a point system. I’ve spent minutes of my workout trying to sync with no success. Also, the workouts at the gym end before the app is done counting down. You can’t stop the workout or you lose your calories. This is a problem when doing workouts back-to-back. You can’t start the next workout recording until the previous one is done counting down. If having an app interconnected with workouts is the shtick, then the app really needs to work better.

I love the hotworx facility, but their app could use a lot of improvements. It’s annoying that I have to log in every single time in order to make appointments or to view my current appointments. The app is so slow (especially since I upgraded to sweat everywhere). It takes five minutes or longer to load the location. I honestly thought it was not working the first couple times I tried, so I closed the app out and went back in, but the same thing just kept happening. Then, once I am able to log in, I can’t even click to make an appointment from the next screen that comes up. I have to hit “view appointments” and then click on the “book by session/time” on the next screen. Its like the two other buttons don’t work on the initial page. It’s also extremely frustrating that my garmin fitness tracker does not sync with this app. Garmin is extremely popular, but it isn’t integrated into this app? I don’t understand that. More improvements absolutely need to be made.

This review is about the app itself not the studio!! I love the studio however the app just is not user friendly! By now this app should be more upgraded to work better with Apple Watch. When i do work outs i do not finish the entires foam rolling after with hot bands or hot buns, I am ready to move on to my next work out so when you stop the app midway you do not get your calorie intact for that 15 mins that you did work out. Meaning i only get the calorie intact for my last work out then after burn. It take forever to schedule an appointment and if you wanna go back out to see another work out you have to hit home again then start all over. It’s honestly a hassle and they should really upgrade this. I love the studio however this app itself would cause me to get tired of going and move on to something else so i do hope they make some changes to the app within the next two month!!!

This rating and review is on the app only! I love the gym. I like the 24 hour option of the gym, and the workouts are great! The app needs to be fixed. There aren’t constant updates on the app to fix the glitches. Also, as someone else mentioned, the app needs to allow you to book the whole sauna, not just one individual spot in the sauna. No one would feel comfortable working out with a stranger in a small sauna. When I joined the gym, they did mention that people didn’t usually book the sauna that someone had already booked unless they were working out with friends or people that they knew. I’m glad the gym I joined got that word out so people would have enough sense not to book a sauna with someone else they didn’t know. I will probably have to delete the app and download it again because I’m not able to schedule a work out session on the app, and it has another state as a location due to glitches with the app.

I LOVE HOTWORX - it has honestly changed my life and I recommend it to anyone and everyone. However, the app makes me want to pull my hair out. Half the time it won’t connect and I continuously get error messages that the “data is in the incorrect format” whatever that means. I have an iPhone 13 and a Fitbit watch - the app seems to be just as terrible with both!!! The calories are never accurate, assuming I can even get my Fitbit to connect. I really love the idea of earning “rewards”, but I have lost so many calories because the app doesn’t work!! Please spend some money to hire an app developer for a complete overhaul. I love hotworx and wish the app was even half as good as the workout!

Scheduling classes has become such a cumbersome task. Why do I have to go “Home” in between browsing which sessions I want to sign up for? The previous edition allowed users to toggle between session types and times in one window which allowed us to easily plan and sign up for classes. Having to go “Home” in between takes too long and then the slots are all off screen so you have to scroll over to see if there are open slots. Not to mention in the schedule sessions screen it’s all listed chronologically backwards and that is super annoying. Please revisit the last edition and make edits from there. This update is too cumbersome and honestly sometimes I choose a home workout over Hotworx based on whether I have time to deal with this nonsense or not. There’s really no reason a business as large as Hotworx should have a crappy app. Do better for your members!

I love hotworx, but this review isn’t for hotworx, these reviews need to review the app itself. And the app is garbage. Every single person I know that goes to hotworx has the exact same issues and is always complaining and making jokes about how frustrating and silly this app is. In order to just view your upcoming appointments, you have to pretend to book a new appointment. Weird right? But to book a new appointment or view upcoming ones, you also have to first log in, again, even though you’re already logged in. It’s the weirdest thing. This is also only the case if the app will even let you click on Book An Appointment at all, because most of the time you click that button and it just throws errors. If you are a hotworx member you have no choice but to use this app, so please, oh please put some of our money into rebuilding your app so that it makes sense, is more intuitive and user friendly.

This review is not about the HotWorx studios, it is solely about the app. The app is not user friendly, there are too many steps to schedule or review upcoming appointments. The app doesn’t store or allow you to favorite a location, so you have to login, select country then choose your studio location EVERY TIME you login to schedule new or review upcoming appointments. The activity tracker component either does not connect to my Apple Watch or shows that it’s connected but gives a message that says the calories burned are incorrect so add them manually. The workout times shown on the tracker are also longer than the actual workout so you have to let it run until the app set workout time is complete before tracking after burn. Hopefully a more user friendly update will be coming soon.

Aside from booking sessions, the functionality of this app is null. You can’t book sessions while in a session, you can navigate while in a session or an afterburn, you can’t see your sessions without logging in which takes 4 steps and you still have to choose a location even if you just want to see your upcoming sessions, the calories rarely record, the connection to the Fitbit or Apple Watch literally takes almost 20% of a 15 minute session. Navigating the app is cumbersome. There aren’t any easy ways to get to the simple info that you need or to book. If you want to book a last minute session while you’re there, you have to get in the app, go to the your sessions, then cancel a session, press yes to confirm, then go back to book a session, find your location, choose the option by time or session, and then book and by then the session has likely started. It’s a really horrible horrible app.

I find that the app works well for scheduling, however, the calorie tracking for workouts is terrible. I have asked HOTWORX staff about the number of calories showing up on my HOTWORX activity tracker and they agreed it wasn’t accurate. It also doesn’t integrate well with my Apple Watch, but you can’t JUST use the Apple fitness tracker if you want to participate in HOTWORX challenges or calculate after burn. I recently rejoined HOTWORX for the heated workouts. I had trouble with the app and workout tracking before and the problems continue. I don’t understand how workout tracking can be an ongoing problem when it’s such a key element of the program. The only help I can find is on Reddit and those posts doesn’t answer my specific questions. There should be a help desk for troubleshooting or clear instructions for solving workout tracking glitchiness. Come on, HOTWORX! This is long overdue!

This app helps me track my workouts, and my progress over time! It definitely helps keep me motivated. It would be cool if we could message our friends locally through the app, and invite them to book with us(: Hotworxx is like a little workout club and it would be cool to be able to "friend" and message others through the app to invite them to workout and to challenge each other with leaderboards within your friendgroup/family! All around love the app((: there are just ons of screenshots of it in my phone to go back and forth in the group chat hahaha

First off, I LOVE going to the HOTWORX studio! But…. The app is tedious, not intuitive, clunky, and doesn’t provide a great picture of fitness data over time. I was excited to see a graph of my weight and fat % loss data, but they do a backwards bar graph where the first plot point is on the right (???) and each following plot point is left of it… the graph clearly doesn’t doesn’t follow basic mathematical principles. Won’t be using that part of the function. Next it was challenging to sort out how to set up and record your calories burned in a session… now that I have it down it is fine but so many steps. The scheduling set up is alright, no major complaints there except that I can’t tell if the rectangle slots you choose are supposed to give you the specific position in the sauna? All in all, I LOVE HOTWORX, but get irritated about the app. Please work on updating it. Thanks!

I absolutely love working out at HOTWORX however, I do not like using the app it’s in desperate need for an update. It would be nice when you sync your workout to your apple watch that after the workout completes it would log your calories burned correctly within the app. Once the workout has finished a notification is received, upon selecting record calories an error message appears stating the calories didn’t record properly (plus side you are able to update manually but if you accidentally select no then you can’t capture those calories). Also it would be nice once you’ve started your workout that you can toggle to other areas in the app especially at the end of a workout when your waiting for the timer to finish. It would be nice if you could earn after burn calories between sessions. These annoyance won’t keep me from working out at HOTWORX but the app really needs some work.

The app is very poorly designed. It errors out constantly and I have to log in and go through several screens every time. There is no back or refresh buttons which is really frustrating. The activity feature is absolute garbage. If you record your calories from your Apple watch, you cannot record a workout in the watch (which in turn does not track for my iHealth or other fitness/activity tracking apps i use). Therefore I have to manually recording the calories in the app and then start a workout on my watch. This adds even more frustration since i usually do back to back workouts and don’t have the time to toggle. The after burn never works or errors when attempting to sync. Also, you can't do anything else within the app while you have a workout or after burn running.

The app has never been great, but unfortunately this most recent update has had a negative impact on the already poor performing app. I go to the gym daily and track all my calories on the app, recently I have been unable to schedule FX. As a matter of fact it does not even show up as an option. I have done all the tech fixed suggested but cannot seem to get the app to function as it should. I track not only calories but my personal progress on the areas I want to improve. Keeping this data allows me to adjust my workouts and optimize my health and well being. With the most recent update I am no longer able to do this. I work out in FX but cannot use the app to schedule or track workouts. Hoping they make the investment into a well designed app that functions as it should. Unfortunately, a poor performing app may have a negative impact on the local franchise owners.

i can name off a list of things that are wrong with the app. it takes forever each time i try and schedule a workout. if i click one wrong thing for example wrong date or wrong workout you have to start completely over. not to mention you have to select your location every single time. i’ve spent so much time trying to book an appointment and if the workout i want doesn’t have a time that works for me then i can’t just go back and select another time frame. you have to start over!! you also can’t schedule a workout while in after burn (which i think after burn should automatically start after each workout) a lot of the time after i finish a workout i’ll go in and start after burn. then i’ll get to my car and try to schedule another work out while it’s on my mind but no i can’t because you have to wait 60 minutes for after burn to complete before you can do anything else on the app. i hate the app so much. something that should be so simple frustrates me so much. i could seriously keep going. i’m seeing other reviews about the same exact complaints i’ve made. some from 2 years ago! i would think they would want to fix something that a lot of people are complaining about.

I don’t think I have ever had my watch connect to the app. That said I also have a new Apple Watch so there is no reason for the disconnect. Also certain workouts end earlier than the time allotted so it would be nice to end a workout early and still have you calories count. The class sign-up process is also a pain. I shouldn’t have to mark every time where I am located if I have a favorite location. One capability I would like added is I can jump in an empty room and start after the time has passed. Right now you cannot schedule a class after the time has passed. There have been times I see a room empty for a class I would have liked better and I hop in. If that happens I just add another workout to what I have scheduled but it’s not accurate. ISO and HIT have different time limits

This review is only about the app. Hotworx studio and workouts are great!! I do like how the app tracks my workouts, calories burned, and you can enter your personal tracking/weight loss info. However, the app needs to be updated. It is crazy to me that it can’t recognize me (facial recognition) or stay signed in. There are far to many steps to do every time you go into the app, especially when you’re trying to book appointments or see what appts you have booked or need a quick glance to remind you which studio you’re in. 😉 Also, I think you should be able to move around in the app even during a workout, but especially the afterburn. But if you go out, you lose all calories burned. I have to time my start time perfectly so it is done if I’m doing a 2nd workout. We should be able to quit a workout and get the calories up to that point in time. Example, I do a ISO class but forget to start my watch….. I will be done with the class before the 45 mins is up I’m the app, but then I have a hot cycle class starting. I should still get the calories I burned in the class, be able to exit and start my cycle class.

I love the potential of the app being able to log food and track calories burned. But the app needs A LOT of help. It’s very hard to be accurate with calculating calorie intake when there is no option to add new food that are not in the system already. An example would be when I eat Meal prep meals from Factor they are not In the system and I also can’t manually add them to get the correct calories. It’s also doesn’t have the option to repeat a meal from the day before, so every day you have to rescan all of your food which is extremely time consuming, inconvenient, and difficult to use when you have to select multiple items with multiple serving sizes just to build one meal accurately. The app has great potential but it definitely needs to be revamped.

4.0 stars for HW. I was very skeptical at first but now really like it. Pros: hot workout - allows me to do my hot yoga, etc. Feel great after, burns a ton of calories in a short amount of time. Helps with my stretching as I have back issues. Easy to schedule, most of the time due to Covid restrictions I have the room to myself. Accessible 24/7. Cons: Yoga is not flow, but isometric. I prefer a blend. Rooms are tiny!! I’m 5’5” and if I reach my arms above my head I touch the ceiling. IMO 1 person fits great, 2 would be ok but not a ton of room, 3 people….no way. Too small of a room. Biggest CON: The app is not user friendly!!! It doesn’t reliably open when you need it to or connect timely with my apple watch sometimes. Also….when you get done with a class it asks you if you want to record your calories……of course I do! If the app glitches, you can’t record them! They disappear like you never did the class. Why don’t they do it automatically?!? Also, same thing with the after-burn. It will ask if you want to record the calories when the hour is up. If you accidentally close the app or it doesn’t open right….you lose the them. Poof gone, no record. STOP ASKING IF WE WANT TO RECORD! THE ANSWER WILL ALWAYS BE YES! Fix the glitches please!

Love the new app update. However, now occasionally when starting a workout, the app attempts to pair with the smart watch, but never successfully pairs. Seems to happen, when there is more than one session booked, and it tends to happen on sessions after the first session. The app seems to pair to the smart watch on the first session, consistently, but subsequent sessions. Sometimes the app does not pair successfully to the smart watch. I have tried turning off and on Bluetooth on my devices, rebooting my devices, and everything else, but the only thing that seems to work is just delete the session altogether, and then scrap the calorie count for the session.

For such an established company, it is shocking to me how horrible their software design team is. First of all, the app is the ONLY way to schedule workouts. Which means it NEEDS to be designed well and always work. It has not been working at all this week. The “book appointments” screen is blank with no function. You’d think they would have fixed that by now. Aside from the app not working sometimes, the UI is terrible. Human Factors 101……. Why would the primary task in the app be the most complicated where I have to go through several screens and click so many buttons just to get a workout scheduled? I shouldn’t have to select my home gym each time I schedule a workout. This is obviously a feature that rarely changes for most users. So why’d you design it for the corner case users? Common sense. Do better.

I love HOTWORX. The app not at all. I have complained since I signed up over a year ago that there are constant problems with this app. It should automatically record my calories burned instead of always asking after every workout. It’s time consuming and pointless especially when I have 2-3 workouts scheduled back to back. When I do record my calories, on multiple occasions the stupid app pops up Inaccurate calories and then not only to I have to manually enter my calories I have to screenshot the calories burned to submit a picture. Same problem repeatedly happens for over a year now. Delete the app reinstall. Same problem keeps happening. I’ve complained to the gym via email and in person. Still no fix. You can’t access anything else once a workout is scheduled.

Just reiterating what everyone else is saying.I adore working out at HOTWORX but the app is awful. It is so frustrating to book appointments and not intuitive to navigate. I hate you can’t get a full picture of available appointments since you have to do either time or session, and the calorie tracking feature is so glitchy it works properly approximately 2/10 times. It’s disappointing to see a studio that is trying to be high-tech with their digital studio access and video content fail so epically on creating the most basic scheduling and tracking features on their app.I really hope that their franchisees put some pressure on corporate to re-develop this user experience. It would be the one thing that would keep me from fully recommending HOTWORX to other people.

So I’m not sure what has happened, but I have an Apple Watch series 4 and the app has always worked with it. But in the past two weeks I’ve had some major problems. Every time I use it and try to record my calories at the end it says inaccurate calories would you like to manually record, it won’t ever completely record my afterburn and every session even 15 minute hitt classes show up as an hour long on my watch but not in the app. I’ve deleted the app on my phone and on my watch, restarted everything, logged out and back in, and I never select a workout from my watch I just let it pop up via the app. Please help! It was fine before and now I can’t even use it besides to schedule classes. Although that seems a bit clumsy too!

I love the whole concept of 24 hour access to the hot rooms as well as the free weights. However, it’s app dependent. Therefore, the app should be user-friendly and currently it is not. This new updated app is the worst! I have not been able to successfully use it or navigate it since the update. The first issue is the font. The font is too small secondly, there are too many items on the page. I just want to work out. I just want to book an exercise, get in and get out. I am not interested in all the other stuff that’s on the page, it’s too much. I’ve changed my password four or five times and I still cannot get into my account. So presently, the app is not even functional for me. My advice: stream line it and increase the font size. Less is more.

I upgraded my membership so I could go to any location, but the app will only let me book an appointment at the location I originally signed up for. No one working the front desk knows what’s going on, just that I should uninstall and install to see if it updated. I have done this many times and it did not. There is no way to connect to tech support—the Help option on the app only shows a link to the full privacy policy. Come on, guys, that’s just cruel. My guess is the company does not want the cost of staffing tech support and there is simply a quiet void between the app developers and their ability to communicate with their users. I blame the company, not the makers, to be clear. This low rating is a cry for help. I most likely am screaming into the void.

If you’re looking for a place to workout, relieve stress, help with anxiety, and to avoid COVID-19 look no further this is exactly the place for you. I can’t begin to tell you all the benefits of this workout studio. Working out in your very own sauna. Having a virtual instructor help you complete your workouts. No need to have the stress or worry of what you look like because your in a sauna room all by yourself. Best of all it’s open 24/7. With GREAT safety features for night and early morning workouts. What’s better than that, ABSOLUTELY NOTHING!!!!! Find a HOTWORX studio near you and join. It’s definitely worth every penny!!!!

I took the summer off for a scheduled surgery & when i returned to Hotworx the app had been changed. Though this is the way of apps, random updates to fix something that isn’t broken, this latest version has completely messed with how you book appts & what rooms you are aloud to book. The FX Zone no longer is able to book so it’s like a madhouse in the gym i go to. I have had a word with the manager but it seems there is nothing she can do about the app & is awaiting changes to which rooms are offered. I wish they would go back to when it was streamlined to book many sessions at a time (i usually do one isometric & two hiit sessions in one day), & to have them organize themselves by time so it’s easier to read when i’m trying to find out what room i’m supposed to be in.

I have not been able to accurately record my calories burned to complete an after burn. I want to make sure this is recorded accurately and if I am doing it wrong. When I schedule HOTWORX sometimes it stops tracking and I have to reset the app. How can we accurately record calories burned if FX Zone workouts can’t be recorded? Every time I schedule an FX zone workout (which I usually spend 30 mins -1hr) none of those calories are recorded. Also, via the app when I schedule my FX Zone workout i am unable to access it on the home to start my session, it only shows the workouts that involve sauna. Therefore, I can never really complete my 1 hour after burn to see how many calories I accurately burned. Please fix this issue.

I recently discovered HOTWORX in my neighborhood and I absolutely love the workout and the environment where they’re conducted. While the app design attempts to be informative and helpful it’s a bit difficult to navigate through, especially if you don’t have an Apple Watch or Fitbit. I’ve lost calorie counts because of it. Now that there has been another version update the link to actually end your session doesn’t work for my Garmin. Also not sure why my profile and geographic location isn’t synced with my profile. To schedule one session takes about a minute. Not directly tied to the app but it would be wonderful if monthly the four classes to alternate times!!! Every virtual instructor preaches the benefits of cross training, however I’m only able to do the same four classes due to my work schedule.

Hotworx app needs some bug fixes for sure. There are too many steps to book or view an appointment. It needs to save your favorite location and bypass the rest. You also can’t view your upcoming sessions if you have a workout running. Sometimes you need to know the next room number to hurry into. My biggest complaint though is it syncs with my Apple Watch but then always tells me inaccurate calorie count and makes me enter to calories manually. They match on the watch and app and nothing I do fixes this. I have to most current version. Hotworx, make your app as hot as your workouts 🙃. The app definitely doesn’t “namaslay”

Really enjoy Hotworx. I love that changes have been made to the app since last year. However, my main complaint is the scheduling of classes and it being able to consistently link to my calendar. It’s hit or miss with the reminder notifications. For a while, I would go in and manually create my calendar slots. Then, the app would “remind” after I booked a time slot that I could add to my calendar. Now, no reminders or anything. I haven’t changed my settings on my phone or changed the app. Also, mirroring what some other reviews mentioned about the calorie tracking. At this point, I hardly even bother to track anymore. It’s too fussy.

While I love the workouts the app lacks some stuff. It’s frustrating to have to pick what class you want to take to see what’s available. I think picking a time first would be better. Or being able to see the whole schedule would be ideal. Also having to go thru 4 steps just to schedule your work out is a pain. Open app, click schedule, sign in, pick between a how to video or scheduling, picking the class. Another problem is you can schedule more than one work out for the same time. Which keeps someone else from using the sauna. The only time it doesn’t let you it’s when they start at the same time. So you can schedule a 45 min work out for 9pm and schedule another one starting at 915 which makes no sense since you can’t be two places at once. I’m never able to use the after burn feature as it doesn’t come up. Another issue I find is that if you’re new this doesn’t tell you how long the workouts are until you hit “start session” which you wouldn’t do until you’re actually there. That could be why some people are booking more than one sauna at the same time and they don’t even know it. There’s just a lot of simple stuff that should be easy to fix..

This is solely about the app - I do love going to HOTWORX but the app makes my experience less enjoyable. I’ve had to uninstall then reinstall the app at least 10 times because it won’t let me book appointments. When it does let me book appointments, it later doesn’t allow me to go back and see what time and sauna I booked. They also changed the fitness tracker for all the non-iPhone users. You just put in your weight and then it estimates your calories. So if you kill it or just go through the motions it says you burn the same amount. It’s not at all accurate when I look at my calories before and after (and then an hour after). It’s just frustrating the app does not reflect the studio.

I love the facilities and the workouts! But the app is difficult! I upgraded to have the diet trax, virtual instructors, fx zone weight ideas, and sweat anywhere option. However the diet trax is frustrating. Half the time it doesn’t load the food or calories I typed in. It won’t let you go back the day before and add something, and it’s so small I can’t see some of the pictures to see if that’s what I needed. I really needed this feature to monitor carbs and did not want to purchase a different app bc I felt like going back n forth would be tedious. But I’m honestly considering paying for a different app.

I loveeeeee the update and the idea of it However when you don’t start the workout exactly on the right minute it will not track calories if you want to do two workouts. Because If you click cancel workout because you started the first one a minute late it will not add your calories to the home page, because it was cancelled even though it was 12:15 and time for my next to start it wanted me to finish out my remaining 2 minutes to fully count my calories. Today it only got my after burn counted on my app and i did a cycle and blast class along with after burn.

The app itself is easy to navigate. The issues I’ve run across are not being able to record my calories and especially the after burn calories. It seems as thought it shuts down and I never completed the after burn. It also does this when I’ve finished a session and have multiple sessions that day. At least one or two does not reflect correctly and the manual makes you start the session completely over to put in calories although I have an Apple Watch and it shows how many calories were burned during the session that magically ends with no info. Please improve this. It’s become extremely frustrating trying to put in calories or even sessions.

I have enjoyed working out at Hotworx more than I ever had at any gym; I enjoy the privacy you get for your workouts, the saunas, and all the virtual coaches so much. My local studio is in a super nice area and the workers are all very nice! I recommend giving Hotworx a try…BUT: do not depend on this app. Do not depend on being able to track your calorie burn or your workouts, because the app is a whole mess. The navigation isn’t intuitive, it glitches all the time, and I honestly hardly ever successfully record my workouts with it. My Apple Watch always has trouble with this app and I eventually had to stop caring about the calorie burn as much. You’ll see the results, trust me. But Hotworx please please please invest some money into a better app in the future!!