As a 12 year daily reader of the Chronicle on this app, I have lived through the good, the bad, the ugly, and the very ugly. For many of the earlier years, the problems primarily were with the apps broken functionality, instability, and accessibility. These early problems have been largely resolved by updates in recent years. Today, the problems relate to poor reporting of the journalism. As many other reviewers have highlighted, front page articles are far from the major news of the day. Instead, it is filled with insignificant local stories that remain on the front page for days at a time. How worthless is a digital newspaper whose front page stories are last week’s school board news! I suspect that the Houston Chronicle management has lost all interest in this iTunes app. Instead, they now offer their own digital subscription that is a high performing presentation of the day’s news, as printed in their daily print editions. I’ve taken advantage of a 6-month trial subscription and it is far better than the iTunes Chronicle app.

2 years ago, Dr Tex

The Houston Chronicle is a great newspaper. It is so Houston!

I’ve always been a newspaper reader — having been born in H-town I’ve read them all and still read the Houston Press. I want to know what’s going on and seeing the items in print allows you to make decisions as to what to do and when it is happening. I’m really a fan of the Thumbs on Saturday and Chris Tomlinson (business writer and “Forget the Alamo” author) always makes me think. The news is always there to read and digest and the opinions are fair and will make you think. And I can’t forget the Crossword puzzles—they keep your vocabulary skills sharp. Support local news organizations. They keep politicians on their toes. Thanks Chronicle!!

1 year ago, 10strikes#

Fishwrapper

The Houston Chronicle used to be a newspaper. It has turned into nothing more than a propaganda sheet for the democratic party. We no longer can even read front page “news” stories that are not editorials. Some of the biggest stories that affect our very democracy are not even covered: The Russian collusion investigation findings. The Oval Office directing the FBI to spy on the incoming administration. Biden’s quid pro quo with Ukraine. Weaponizing the IRS against conservative organizations. The shutdown of coverage of the findings from the Hunter Biden laptop. The very real instances of fraudulent and unlawful conduct in our last election. The snap impeachment, conducted without even a single witness being called. I have found no mention of John Sullivan since the riot. No condemnation of the shutdown of speech on social media platforms. The Chronicle is complicit in all of these abuses of our democracy. You are only complicit now; you should realize that it’s only a matter of time until your “news” coverage will be dictated to you. A free and fair press is the guardian of democracy. Your job is to hold the politicians in check, and report abuses. Do. Your. Job.

1 year ago, Diegofinni

Decent app, provincial content for giant metropolis

The paper app works fine. Content is rarely updated, so you might find typically only 30% new content in each section from the day before. The paper itself is just pitiful. For a city that prides itself in being the 4th largest city in the US the largest paper in town feels like just one step above your high school newspaper. Not sure they understand the meaning of “international section” because there is none in the app and in the paper itself you might missed the news buried among giant ads. Houston has literally hundreds of thousands of expats and foreigners living in the area but the paper pays no attention to what happens beyond our borders. Oh yeah, and if you don't like football don't bother with the sport section. Want to know who won Winblendon, Monaco F1, Champions League, Boston Marathon? Find it somewhere else. Not in this paper.

2 years ago, Kempner Park Music

Disappointing

I’ve read the Chronicle for at least 30 years, and the Houston Post before that. My educated observation is that this newspaper has become highly politicized, and, like most major media outlets, now pushes a decidedly left leaning agenda. The editorial board is a steadfast cheerleader for the Biden agenda: right, wrong, or indifferent. Likewise the AP, NYT, WP, and unnamed others. I’m educated and fair minded, but I no longer enjoy reading the Chronicle; I now read it only because I have a perceived responsibility to monitor the slow decay of this once fine nation. Mike Hoover, Galveston TX.

3 years ago, Morgynski

Terrible app and poor service

One of the least function apps on my smart device. I enjoy reading, or I would if I could, the chronicle e-edition. Unfortunately every time I attempt to access the e-edition I am required to go thru a 4 step process and relink my subscription? I have reached out to the chronicle e-edition via e-mail seeking help several times but no response. So not entirely sure whether it is the app or the chronicle, but the combination has resulted in a very poor user experience.

1 year ago, Murgatroyd2009

App Crashes

No longer taking print edition as family member who couldn’t use the digital edition is no longer with us. I use the app primarily for local and state news. I find this iPhone app to be frustratingly unreliable. Several times each week while trying to scroll through an article it will freeze, go back to the beginning of the article, or crash and disappear entirely. This behavior repeats even after killing the app and restarting it. I’ll continue to use other paid national news apps for national and world news. My continued use of the subscription for the digital edition of this publication may depend on whether the iPhone app improves.

7 months ago, j skep

Review

The Chronicle has a nasty habit of writing a story, then showing that story for three or four days. The Sports section reports on the local pro teams and ignores the rest of the pro teams. The same goes for college sports Finally, the Chronicle sticks OpEd articles in the news sections far too frequently. Chris Tomlinson, for example does not report news; he reports his opinion. What the Chronicle is good at is reporting killings and car wrecks. Some days, I think I live in Chicago or Baltimore after reading the Chronicle. Suggestion: have every reporter read the. Wall Street Journal daily to get exposure to what real news looks like. It’s hard to discuss a Chronicle article with friends because they all have cancelled the paper. I may be next.

2 years ago, $moki

Paid twice for Chronicle and no refund

I accidentally subscribed through Houston Chronicle website and through this app. Paid twice and there is no way to get a refund. I canceled all Apple subscriptions because they never thought to provide any customer service despite the fact that they are the single largest company by market cap. Forget about that garbage.

2 years ago, pasqually 60

What’s wrong with the Chronicle

This news has become so Liberal that it’s hard to read. Why not have more than one view. I like to think and form my on conclusions. I know the real news from fake one view reporting. I no longer enjoy readying this paper, and long for the days when we had a choice, like when the Houston post was available. Many days I throw this paper directly in the trash, after reading the headlines. I have to go to alternative sources to compare and form my own conclusions. U cannot tell me how to think.

11 months ago, TheRealSwaffman

App good, subscription bad

The app works really well but it should be as easy to cancel as it is to subscribe. I was able to subscribe online with a few clicks. To cancel I had to go to the app where it glitched looking for my account info, follow a link to the website, find out I need to call (with a phone link that doesn’t work by the way) and then spend almost 10 minutes on the phone with 2 different people before I could get my subscription canceled. This process should be a lot easier.

10 months ago, telly_bellyy

App needs a lot of fixing

The app will force you back to the top of the article if you minimize it or open another app before you’re done reading, so make sure you know where you left off before you do that. It would also be nice if clicking on a HC article link would automatically make the app open instead of taking you to the Safari page where you’re met with a pop up to sign in. I’m already signed in on the app, just take me there!

9 months ago, Dennis the.menice

My review

The paper does a good job covering local and state news. The opinions section nearly always has a liberal article which you should have a conservative one more often but you do let people make comments so there is good rebuttal to any article that goes too far one way. There is no comments on your app which should be changed.

2 years ago, iGreeley

Clunky but works

Hard to sign in, but does the job. Even though I paid for subscription, there still are adds. Isn't that why you pay for subscriptions? 3 stars for being average.

3 years ago, Freedomtour

Vastly improved tech

This is my THIRD time through with a Chronicle online subscription. The first was a total disaster...crashed constantly. A year or so later, I resubscribed and tried again. Better, but still a crash-hassle...so I dropped it again. FINALLY, the app works!!! I am so glad because I love the local coverage and the Chronicle has historically provided good coverage of local business, issues, politics, hurricanes and sports. And now they are doing a good job with COVID.

1 year ago, msm@1971

Garbage

The only reason I keep a digital subscription is because of the sports section. I read the paper version for over 30 years. Everything outside of sports has a left leaning view (far left a lot of times) just like most of the media and has gotten a lot worse over the years. Obviously, you do not know you subscriber base which explains your poor overall performance. I wish you were what newspapers used to be, report the news without any political viewpoint. When politics are involved, include view points from both sides.

3 years ago, Tex6000

Houston Chronicle did not honor Sunday delivery

I have had a digital subscription almost since it started and pleased with improvements over the years. However, it included delivery of the Sunday paper and the Chronicle cancelled this without notice in December 2020. Despite numerous calls to the Chronicle and verification from Apple that my subscription included Sunday delivery through May 2021, the Chronicle refused to honor it. Looks now that the subscription is only digital. Very disappointed with lack of coordination between Chronicle and Apple on past subscription and bait and switch tactic.

3 years ago, jodymitchell

Houston Chronicle App

The app is glitchy, takes too long to load articles, does not hold the position in an article if you switch off the app before completing reading (instead taking you back to the top), and occasionally takes you off an article altogether. Additionally, articles that appear on the front page are not always available under their applicable sections (this particularly clearly happens with business and sports articles), and the search feature is not very functional. Please use the WSJ app and model any updates on that functionality.

2 years ago, cmacken67890096

Doesn’t save your spot

I love the Chronicle I trust the reporting and like getting news specific to Texas and Houston. However, when you read online it doesn’t save your spot like other news apps/online platforms. If your phone locks or you go to another app and come back it takes you to the top of the article and you have to scroll through to find your spot again.

3 weeks ago, Lib Worshipper

Review

Love the sports page. Rest of paper way too liberal. How can you simply ignore the things you do? Biden corruption at top of list. All news is supposed to at least deliver the news-all of it. Not just the part the publisher wants the readers to see.

2 years ago, gubella1234

Enjoyable & Informative

We have enjoyed the Paper ever since I can remember my parents taking it in the 60s. I feel like part of my day is missing or incomplete when our paper is not delivered or someone grabs out of our front yard. Lonnie

2 years ago, graby37po

Houston Chronicle

Extreme left editorial bias, often misrepresents issues & speaks down morally to its readers. I will never understand why this paper charges $65/mo. & the Wall Street Journal, a much better newspaper charges $45! We only take the Chronicle because my husband likes to read their funnies at breakfast. I would prefer to drop it!

2 years ago, Houston Reader

Excellence

I have been a subscriber since the ‘70’s and I believe you are now producing the best product over that period. Most importantly, I believe your efforts at investigative reporting are impactful and potential change agents. Congratulations.

3 years ago, HurricaneFinley

Have subscription to paper, app won’t let me log on

I’ve tried on line and on phone calls, but can’t access newspaper on app. App recognizes my name, address and email, then says it can’t connect me and I should call certain number. Does anyone answer? No.

2 years ago, Second Hand News

Reading Enjoyment

The newspaper is easy to navigate. Headings are all there. You can easily bring up earlier editions and the search works well.

9 months ago, houston-reader_2023

The app does not give full access to chronicle articles

This app gives you access to a low percentage of content from the Houston chronicle. I subscribe to several chronicle email lists and many of the articles shown in the email summaries are never available on the app. I would not subscribe to the chronicle via the app.

2 years ago, leoedm

Young Liberal bloggers

I wouldn’t even call any article journalism. Essentially young liberal bloggers with editorials instead of “just the facts”. Anyone with an ounce of “seasoning” would know the difference between the disaster we have currently running our country and what solid leadership looks like. These liberal journalism students are clueless. If it wasn’t for requiring the Chronicle subscription to get Texas Sports Nation for John McClain I’d drop this subscription

2 years ago, balibasher

Balanced reporting

I am getting pretty close to dropping my subscription to the Chronicle. It seems like any time you have the opportunity to put a liberal spin on an article you do so and I do not waste time on reading opinions as it seems no one has an opinion that is not liberal.

2 years ago, just another rag

Chronicle just a reprint rag and coupon book

The Houston Chronicle no loner reports news and hasn’t in years. It just reprints from other sources. If it weren’t for the Police blotters, City Council and Commissioner’s Court agendas, the Chronicle would be a cheap coupon book (coupons being it’s only value). It’s a crime the fourth largest city in the US doesn’t have a credible news reporting source. TV and radio media are no better.

2 years ago, GoEnzo

NO Customer Service

I stuck my big toe into the Waters of the Houston Chronicle with a one-month subscription of the Sunday paper. I was hesitant to do so because I live in College Station. So far, after two weeks, I’ve gotten no paper and a huge runaround from customer service. After a second paperless Sunday, I submitted an email request for someone to call me back. I got an email reply that it would take up to three days for me to get help. So far, nothing. DON’T OFFER A SERVICE IF YOU CAN’T DELIVER. AND A THREE-DAY WAIT FOR CUSTOMER SERVICE IS SHAMEFUL. I did my part to support print journalism, but the Houston Chronicle doesn’t want my help or business. Now to post this to social media.

3 years ago, TamaraJune

Where oh where

Every morning I try to guess where I will find articles. Which section will they be in each day? Is today the day I will be able too read the letters to the editor today? I don't understand who or why anyone thought this update was better then the previous edition. If I wanted to read the paper on the web, I wouldn't bother trying to read it on my iPad.

5 months ago, 34 bearip

The mobile AP allows you to carry it with you, anywhere you have a connection!

Yea!!

1 year ago, Latherwas30

Frustrating refresh

When you tap an article to read, the screen keeps refreshing and you have to start at the top again. Sometimes you can’t get back to where you were reading before it refreshes again.

2 years ago, ActuallyChase

Horrible

Why would anyone use this app? The information isn’t updated frequently and many times the news is nothing like what’s in the printed or e-version. Don’t waste your time or your money on this app. You’d be better off getting your Houston news from one of the many apps available from our TV stations.

3 years ago, SoonerBill1979

Enhancements?!?

So you “upgraded” the Chronicle app and now you no longer have the ability to search for older articles? What happened to the US And World News sections? And many articles are old news. Would be nice to have a new paper every day and then search for older articles if you wish.

1 year ago, rangerusa1111

Have to log in everytime

Every time I open the app I have to log in. It is not the way it should be.

3 years ago, jacquelapin

Easy to read

Easy to navigate and read the digital Chronicle and no waiting for delivery every morning.

11 months ago, kps52

want “what happened / when & where it happened

Need a more objective view in reports. An old complaint but doesn’t make it any less true opinion page is carried though out the just the facts pages. Only page truly enjoy contains score which are immutable facts. But even then sometimes …

1 year ago, Nolabelhere

App is better now but content is worse

Although the app is more stable now there is not as much content as before and there is more content from HC on Apple News+ than in the app. Save your money and get News+. Seeing the same headlines for 3-4days straight is boring!

2 years ago, tim1493

Doesn’t play well with itself!

Don’t expect to follow up on a story by clicking any similar piece beneath the article. The link sends you to the internet and requires you to login, despite that I pay to subscribe to the app!

1 year ago, RNSt.Elsewhere

Good OpEds

Wish they had more local coverage of nearby counties especially local elections but happy with what they do have.

8 months ago, KingTom48

Chronicle app

I have been a Chronicle online subscriber for several years. I like the newspaper and appreciate the work it takes to publish it. However, the app on my phone is a total pain. I start to read an article and immediately it wants me to subscribe or login. I do not have to login every time to the Guardian or NYT. ?;$&@-! Thanks for reading. Tom

3 years ago, BobZimmerman

Good update

App is much better than before. Love the search feature.

9 months ago, Jagjag2222

Terrible Ap

I tried using the Houston Chronicle app this morning and couldn’t read a single article without some advertisement video popping up, blocking the article. I tried closing the video several times so I could read the article, but it videos continues to pop up blocking the article.

1 week ago, Texas@051976

Digital Version

Perfect as a former Houstonian. Great means to keep abreast of events, particularly sports section. Excellent coverage of Texas Longhorns. Obituary section very good despite loss of friends.

2 weeks ago, Play On 04

Make it so hard

Y’all make it so hard to use your paper. I pay for your service. But it ALWAYS logs me out. On the app. On the website. I’m always logged out. I’m gonna stop paying because there is no point. I’m blocked by your pop ups constantly because you don’t know how to set cookies on an app

2 years ago, Houstonian

Biased reporting

Houston Chronicle‘s uber- liberal reporting and uber-liberal reporters (including the primary business columnist) make it an unreliable source of news. The Chronicle contains a great deal of fake news and I would appreciate more honest reporting of the facts and not having all of their articles contain liberal biased opinions incorporated into what should be hard news and factual reporting.

3 years ago, SherylDawn

Too Liberal

The Chronical should report the true news, yet there is always a liberal spin on its news stories. I would prefer an unjaded report of politics.

1 year ago, TX Tombeaux

Political Agenda Driven Headlines

Great local Sports coverage. However, Like KRPC, KHOU etc. The Chronicle covers what the DNC wants covered and uses the same daily “word for word” talking points. I wish they would break away from the tyranically driven talking points and be Courageous as Journalists.

2 years ago, kg246

Crashes constantly. The e-edition has script errors

E-edition constantly crashes with script errors. You get a problem screen more times than not. They don’t test the software well and any new changes crashes the app. When it works it works well. Just bad testing and support.

Description

The best of the Houston area is at your fingertips with the Houston Chronicle app. • Breaking news alerts • Hurricane coverage • In-depth local reporting • Texas Sports Nation • Puzzles and comics SUBSCRIPTION DETAILS: Download the app for free. Choose from two access options: 1. Limited access for free; 2. Unlimited access for only $9.99 per month (enjoy a two-week free trial period) when you subscribe within the app. Current subscribers have unlimited access to the app. Digital subscribers: Sign in to the app to start accessing your benefit. Print subscribers: If you haven’t activated your digital access yet, look for the “link print subscription” button on the app welcome screen and then sign in to the app. PAYMENT: Payment will be charged to your iTunes account with the confirmation of your purchase and will automatically renew each month unless cancelled at least 24 hours before the end of your monthly period. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. PRIVACY POLICY: https://www.HoustonChronicle.com/privacy_policy/ TERMS OF SERVICE: https://www.HoustonChronicle.com/terms_of_use/ FEEDBACK: We want to hear from you! Let us know if you have questions or suggestions: [email protected].

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