Ideal Protein App

Things I’d like to see: a list of everything I’ve journaled today without having to click through each meal. Ability to rearrange items on daily journal (i.e. move water to the top). Change meals for my schedule- if I switch lunch and dinner the app doesn’t recognize that I switched meat and IP food. Video badge stays on 1 unread all the time and I watch the weekly videos. Better way to sort favorites, maybe in categories like the IP foods are, or let me make my own categories. Glad there’s an app, it’s still better than paper, but it needs work. For what this program costs I expected a more intuitive app.

Please- I beg you- take some of the millions you’re making over there at Ideal Protein and hire a team of experts to make this app truly competitive. We, your customers, are spending a pretty penny for your product and that should reflect in the quality of the application. It’s a decent interface but, for example, I can’t even see a calorie count, or my macros! Or what I’ve eaten in a day without tediously scrolling through each meal. Those should be basic, fundamental functions of a diet app. Are you actually wanting to help people? Then put sone money here. It’s a digital world, IP: Wake up!!

I agree with the other 2 comments. App needs the capability to copy & paste foods from 1 meal to another. The favorites tab is good, but copy & past items like Oils or Salt would be helpful without moving to another tab.

I like the appearance of the app, however,I do not like the way it categorizes meals. I should be able to add my vegetables into any of the categories instead of only during lunch and dinner. I liked the older version much better. As long as I had everything that I’m required to in one full day, I would be good to go. The other issue with the app is that I have turned the notifications off twice now, but I kept on getting notifications. I go to the settings and see that the toggle switch is enabled again. I am an iPhone user and up to date with your app version and my iOS, so it doesn’t have anything to do with updates.

Although the water glass to track your intake is cute- it doesn’t work! It always goes back to zero! I’ll track it old school with a piece of paper on the fridge. Hire an expert if we are to use this app! It’d also be nice if there was a checklist of our must-do’s for and at each meal! IP- supplements-water! As well as tally it all up under those headings. That way beginners don’t have to constantly refer back to the cheat sheet the coach gave them.

I am bummed I can’t see the total calories for the day as well as the macros. ie: fat, protein, and carbs. It helps keep me on track and it just feels like I’m doing it blind at this point. Also, it doesn’t count when I put in my veggies or protein. The old app was better as far as I’m concerned.

Cal/Mag Chews and other foods not showing up in daily count. Show macros (calories, fat, carbs) in percentages and in grams. (Something like the Carb Manager app) Allow users to add “other foods” independently and for “other foods” to show up in daily food journal.

There are so many things wrong with this app!! My weight loss from the start is way off; some of the select vegetables aren’t listed; I can’t track “other” foods like Walden Farms products; water doesn’t track properly. The app has good potential, just needs fixed!!!

Apple - issue the app update!!! And forget about the new phones for a while. The app worked ok with a few glitches on my iPhone 6s. It took me a while but I figured out how to use it. Then the update was issued and I could not log into my 6s at all. The app developer responded immediately and issued an update with a fix to Apple & Google. Apple has not yet responded!!! It has been over a week.

Definitely a downgrade !! Doesn’t show i took my CalMag at all even though i take 2 chews .. it also does it show your daily calorie intake, the pie chart showing your percentages of fat, carbs, and proteins. This is very important to see I believe moving forward on maintenance

The journal is not working properly. I added 4 cups of fresh spinach and it will not count that as my select vegetable for the day. I was using the app every day before the revamp now I use my fitness pal again. I’m not happy about the app at all.

Right out of the gate my very first day and I need to log breakfast. The Southwest Egg scramble not available to choose. And I added my the multi vitamin and the potassium pills and it shows a green check by the potassium only. Still no green check mark by the multi. Not a good start.

It looks pretty but there is no output data, like how many calories you consumed, and the macros. Finding where to enter the supplements is really hard, and customer service is inexistent. Right now, the app is completely useless.

What happened to the wheel? Macros? Calorie Count? My coach can see it but I can’t? Why????? Makes little sense that you took those functions out of the app. What am I learning from this tool now?

I was forced to update and the new version doesn’t have the wheel that shows your total calories and each macro nutrient. With the old version i could see my percentage of carbs fat and sugars. Terrible. I’m so upset.

Missing items like tilapia and spinach so far. I’m into my first week and those items are on the list of food that I can have, but are not in the app. Please fix.

I love how it sends me reminders for water and my Micronutrition!!

Support not available- search option for food not working. Continues to tell me can't sinc because of some error with serial input- deleted app- not worth the trouble

If you’ve got insulin resistance, or have been disappointed by other diets, Ideal Protein is for you. It works! There isn’t a lot of tracking, but there are a few things like meals, supplements, water intake, etc. to keep track of and that’s where the app comes in. To be clear, it’s great to have an IP app and it beats the pants off of manually tracking everything. But, the IP app is at a “version 1.0” level—it does what it is supposed to do, it is user-friendly, and it is reliable. But it could use a lot of polish. The main problem is that it takes multiple steps to log things. Mandatory items should be a check box list on each day. When there’s a choice, like what IP meal or veggie you ate, then show the list. When the user wants to add an optional/arbitrary item to the list, have a plus box that calls up the list. That would be much better than the current design, which requires you to search the list for the same things (especially supplements) every single day. The Apple Health integration should be improved also, especially the water logging. Lots of apps track water. For example, I use HidrateSpark, which integrates with my Bluetooth water bottle and tracks water intake in Apple Health for me. IP’s app should just pick up on water from Apple Health and not force us to tap an “add 2 oz” button 50+ times a day, or at least let us enter the water manually. In sum, the app is OK, does the job, but could be better. I do disagree with the reviewers saying that Ideal Protein is expensive or rolling in money. The program replaces all but one of your meals every day (except veggies) and is designed to be cost neutral, and I find it is a great value for money. Most importantly, it really works!

Not counting my selected vegetables, not showing calories, carbs, fat and protein. Still need to add on Apple iWatch on your app. I looked at my coach’s Samsung phone and it shows more stuff than my iPhone.

This app is worthless. The old app was so much more useful. I actually quit the program because of this change.

I purchased the IP scale and activity band. The new app version is missing the activity band so I can’t sync it with my app. Please update (again).

App is non responsive! Will not take any of my progress. It’s say this every time I opened it. X Ideal Protein App Response could not be serialized, input data was nil or zero length.

App hangs when entering foods. Response could not be serialized error. Frustrating.

Unable to edit my info. Editor pencil does not work

The previous app that was upgraded fall 2021 was more user friendly.

Not what I expected.

It just keeps tello g me the input coupd not be serialized, input value was nil or null.

I invested money with this program and have been satisfied up until I bought the scale and the band. This app is awful it freezes, you can’t manually add weight- I as able to add my first time I weighed in manually but when I try to go and add all the rest it won’t allow me to save- why? I want to see my progress from when I started since you all do not allow the app to sync with what my coach has in her system- why is that? Why do we have to enter in the foods each time in the journal why are we not able to have favorites we enter all the time and select from? Why does the app freeze and then not save my data. Looking back on this app all this started in 2017 and today I see no difference in the app being fixed. Why market the scale and band when the app is awful? I had a restless night last night but yet the sleep portion shows I had restful sleep at 94% how can that be? My Fitbit works so much better with their app. I invested in to tow bands and two scales one for me and one for my friend I feel I have wasted my money at least on the scale and band because everything else with the program is great but this app is AWFUL!!

(I accidentally clicked Remove on my previous review; not sure if or when it will disappear, but this is a fresh review.) I went on the Ideal Protein weight loss program, which has been very successful for me. However, this app (in its summer 2018 update) is (and was) horrible. In fact, it got worse. As before, it doesn't seem to cache frequently used food items from its database, which means adding food to the journal still takes too long. The addition of a Favorites category should help, but in fact all it does is add a new category to IP, Generic, Branded, etc. As such, it takes just as many taps to add a food from Favorites as from any other category, while other food-tracking apps make such entries much faster. Worst of all, there's a giant bug that fails to multiply food quantities properly. This makes the app useless for tracking calories.

This app has really poor reviews! It's really disappointing because I'm new to the IdealSmart program .I want to be successful especially for all the money that I paid ! Some days app works and some days it doesn't ? Server down? I get daily videos to watch I can't hear the volume on the video when speaker is talking even though I have the volume on it keeps going to captions ? It takes so long to watch the captions to watch the videos? I cant get on the app sometimes? Not a good tool to use daily. Doesn't work correctly ,efficiently for easy daily use. I was told that there is an option where you could look at restaurants to see what would be suggested for restaurants but I don't find that on this app? The app needs to be fix for all to use correctly to be successful daily! Costly program for all tools not to work! Many complaints!

I’m having to update my rating for this app. It seems like every single time I login there’s always server issues. This makes it extremely difficult to document my food water and supplements for the day. Can you somehow get fixed? If is VERY frustrating. Overall I’m pretty happy with this app. But I think there could be a few improvements. First, it would be nice if I could add the BCAA as a supplement instead of having to search for it. I get this from my coach so this is an ideal protein product. It would also be nice, since this program has a cookbook, to not have to type in each ingredient for recipes, the recipes should already be in the app itself. Along with that it would be nice if you could say I had 1/2 or 1/4, etc. of a recipe instead of having to update each separate ingredient.

(1) I wish the app allows us to add our own recipes so I don’t have to keep adding same food items repeatedly. (2) I wish I can copy or move items from breakfast or lunch to another meal I read of retyping the whole thing. (3) I wish when I add something to favorites it doesn’t add twice.. and once added into favorites it automatically sorts in alphabetical order for easy search. All these requests are very basic ideas I see othe weight loss program apps already have. IP is a wonderful healthy program and this app needs to surpass everyone else’s! Just needs a little bit more work to make it friendlier 😊.

I cannot even begin to convey how dreadful and buggy this app is. It’s frustrating for coaches and customers alike. One cannot enter data in correctly without it manipulating the data in some form. It’s completely unreliable to the point where customers are resorting to paper and pen method to avoid using this app and coaches are resorting to using some other system for their work. What is the point in spending this much money on a company that doesn’t hire the right developers or QA specialists to equip us the right technological tools we need to follow this diet? So many people are banging on Ideal Protein’s door about this app and the company refuses to acknowledge or fix the problem. The least they could do is inform us that they are working on the problem and a timeline of completion. This is ridiculous and unacceptable.

In the first version of the app I found myself getting annoyed with the bugs because they were so many but this new version is a total different experience. The speed when scanning barcodes is fast and intuitive. Currently I am a Fitbit user and I haven’t had any problems with my data transferring over to help me keep track of my steps, food journal and biometrics in one place. The little bird sound when the scale is finished taking your biometrics is a nice touch.

Updates are great, but a couple things still need tweaking: 1.) Progress should be viewable in list form so you dont have to click each individual bubble to see the #. Also this would show the date of each bubble instead of trying to guess which day in some month you weighed in. 2.) Update the recipe feature so that I can select a serving size. Currently only allows you to imput a recipe which is fine if you eat the whole thing but most recipes will be eaten 1/4, 1/6, 1/8 etc of total prepared recipe per each meal. The only way to add this currently is to manually calculated 1/4, 1/8, whatever of every ingredient which is super annoying especially if it’s like 1/8 of 1/4 teaspoon or the like. 3.) Bonus points for adding a feature where I can input a photo of the meal for easy recognition & photos of me so I can track progress visually that way. Thanks!

This is one of the worst apps I’ve seen in a long time. It is not intuitive (creating your own meal or making a favorite should be simple). Many times the “favorite” option is missing from screen. Developers should take a look at the my fitness pal app and attempt to make some of the basic functionality available in this app. Provide a TRUE user guide, not a hand full of FAQs for answers to simple questions. Most users don’t want to be forced to make a call to support in order to figure out an app - we just won’t use it. I’m an IT person and still struggle with this app and how inconsistently it works. I could not recommend it in its current state. Truly a black eye for Ideal Protein.

I am a visual person and would be great if the home dashboard was accurate. As someone else stated if you put in a weight it randomly changes it to a much larger number. I went into a desktop website and logged in and edited it back to the current weight and now it is correct but should be able to do from the app. Even after the edit on the website the dashboard is still wrong as far as the weight and inches lost. Don’t know if it is converting it to another unit of measure? Love the program but the app needs some work especially if you are not syncing and entering manually.

This app could be so much better. I’ve been using this app for about 7 months and my main issue is that it has not calculated my total weight lost correctly. Each time I look at it with the wrong weight loss number total I’m constantly disappointed because all my hard work is not fully showing despite that every weight is recorded. It won’t even scan all the IP foods as it errors out. I still use it to log my weight because of the convenience but it needs major improvement.

I know there is a new version in the works, but I need to mention one problem. The other day I was in a facetime call when I needed to look at something in this app. When I returned to the facetime call, the picture was sideways on my screen and would not rotate back. I finally figured out that it was because I had gone to this app, which doesn’t rotate with the ipad. When I opened another app that did rotate, my facetime call was able to return to normal. I really hate apps that don’t rotate to begin with, but even more so when it messes up my other apps that way.

I joined the diet program and was warned by others that they use this app and it is terrible. After downloading it and using it for a few days, I wouldn’t say that it was “terrible” but I wouldn’t say that it was good either. It has just about everything you need to see in the app but the UI is lacking, so it’s hard to get where you need to go. It could definitely be a little more streamlined. It locks up sometimes too. I have to kill the app and relaunch it. The only other thing it wish it did was for it to use your Apple Watch as a fitness tracker.

Since they did something to this thing earlier in the week, it went from “iffy” to become virtually unusable. This is especially frustrating when you are on the program, depend on this app (literally) to save your life, are required by your coach to faithfully log your meals, and the thing just fails. Every time. Takes 3 times as long to log meals, and STILL jacks it all up! It will recognize the IP Product Bar Codes, but will not log them. It allows you to enter weights and measures of non-IP foods, then changes the measures and amounts! Totally frustrating. I have tried all their, “log out, delete and reload the app” advice repeatedly. The thing is a dog. “Buggy” doesn’t begin to describe things. It is an infestation of bugs. If IP didn’t have a captive audience here, I’m sure that this app would retire quickly to the historical dustbin of failed technology. I am going back to the paper-and-pen journal this morning, when I see my coach! DO NOT DEPEND ON THIS APP!!!!

I would like to see this app more customizable. The supplements I take are not reflected in the available options. Need to be able to add and delete certain items. It is not effective or motivating, so I made my own paper form for tracking supplements. Same with food. Even IP packets are difficult to find. When searching with the exact name of the product, I still have to scroll through a long list to find what I’m looking for. Most recently tracked items or favorites should pop up automatically.

For this protocol I like the ability to use an up. Since they redesigned the interface it has been improved but still not great. My biggest issue is that what I log on the app isn’t translating correctly to the coaches website. It will show that I put chicken in for dinner but all the amounts are off! This is completely against the point. Please make the functionality work over making improvements to the visuals. We can deal with a not as pretty app as long as the app works.

Were it not for the fact that I need to use this app because I’m on the ideal protein diet, this buggy piece of crap would have been deleted long ago. Since I must use it, my phone has suffered innumerable dents and dings from me dropping it out of frustration. Seriously. As much as the IP plan costs you can afford to hire a competent programmer to fix this! Scanner works when it wants to - I might have to tap it 3 times to get it to work! Frequent freezes, inability to edit meals without errors and lock ups, every meal defaults to breakfast. Really? Can’t you determine from the time of day what meal is appropriate for most people? The latest update screwed with portion sizes. Instead of being able to select measured portions (2 cups) you have to select a vegetable portion (1/3 of a medium cucumber). I swear I’m more anxious to get off of the diet to get away from this app than to meet my weight loss goal.

I like the fact I can log on the app instead of keeping up with paper: Some thoughts on future versions updates: I like when I log in my phase# appears-but what would make this label awesome is the ability to click it and my phase options and packet information would open in a pop up window I should be able to journal everything that I do on the protocol and outside the protocol Each add option should have other Like the paper journal with extra notes section Scan option to inventory my food items that I can make list of what I’m out of before my appointment. Keep the updates coming: perfection in the making

I find it very easy to log meals - I just search for whatever I ate and then all the nutritional data is available right there. Really love how I can message my coach whenever I need to; that's a great feature. Doesn't sync with Apple HealthKit which is too bad.

This app needs a place for suggestions! Adding foods and drinks to journal is cumbersome and there is no way to add extras like Walden Farms products. When you add steps it seems they record on the day before you actually did them! There should be a place to record notes in the journal area! Does the app only sync with the IP band or will it sink with Fitbit? You should not have to login every time you open the app! I hope it is a work in progress!!

How can the Ideal Smart QA team put this App in the marketplace? Not only is it poorly designed it’s got more bugs most Alpha-release versions. I agree with the other reviewer who commented on the poor quality of this app. The IP people take so much pride in their program and their products, but after purchasing the scale and pedometer wrist band the true value of the Information captured by those devices is doomed to stay there. At least IP should allow their devices to pair with other apps that have more to offer. Just sayin’.

I love the Ideal Protein Protocol as it has helped me lose and maintain a healthy weight. With all the money I have invested in a company you would think they would hire better app developers?! The app DOES NOT WORK. I am unable to input any information within the app and I’m also not able to communicate with my coach as advertised on the app. I have submitted multiple requests for help within the app and via email and haven’t gotten any response in return. Very disappointed in this app.