Name: Inspire Fitness
Rating: 1.91223 (376 reviews)

User Reviews for Inspire Fitness

1.91 out of 5

376 Ratings

4 years ago, Mannnnnnnnn

Very slow to load and missing exercises

I’ve noticed after all the updates they’ve done in the last month the app is now really slow to load. Now all of a sudden if I click on the Train portion there are no exercises listed below and it is telling me they couldn’t find anything, when last week there were plenty now there’s zero. They really need to upgrade this app and make it load faster, and their contact via chat is a joke, as I tried to chat with them two or three times and it won’t even let let me send. When I click on the send button it pops up the photo attachment and some other item & wouldn’t let me send. If they’re going to charge for this they really need to fix it.

3 years ago, mahara91

Hands down the worst app I’ve ever used.

I don’t know where to start other than I regret even buying the bike that requires the app. It constantly shuts off mid ride, it logs me out randomly and says my password is incorrect then works after 3 tries, if I switch to another app for a moment during a ride (text messages etc) it’ll just stop tracking my progress in the free-ride feature, every single update seems to make things worse? The actual distance tracker has changed since I’ve bought the bike. For about a year I was around 5 miles in 18 minutes and now I can do 8 miles in 15 minutes. I’d like to say it’s because I’ve gotten stronger but it literally happened overnight with a new update they pushed. The least of the issues but... the way they film their strength classes makes all the trainers look like they’re prisoners earning their freedom by creating workout videos. It’s not the trainers fault it’s Inspire’s poor/failing attempt at competing peloton that’s making it just seem sad. Your downloading this app because you probably bought the cheaper version of peloton bike (honestly, smart move) so there’s not much I can say other than good luck.

4 years ago, Dream27web

In order to login or establish an account you have to go to their website on a computer or through a web browser on your phone. Initial set up can’t be don’t through the app itself. However, this isn’t a big deal to me and the video content and options are great. I’ve only used the “Free Weights” videos they are 20min and I’ve enjoyed every one I’ve tried so far. I am definitely sore days after doing a workout. “Buns and Guns” is one of my favorite series so far. I do not need or want cardio as I’m not looking to lose weight but rather tone up. This offer exactly that. (There are a lot of cardio videos as well though).

3 years ago, SL - Baton Rouge

Absolutely Terrible!

Have had the IC 1.5 cycle and app for about 10 months. Worked great until the latest update 5.2. When communicating with customer service / tech support for Inspire Fitness / Sunset Swings and telling them that the cycle was basically useless without the app, the response (Hector) was - “You can still use the bike without the app. It works perfectly fine without the app. The app just allows you to view the stats and videos.” Replied - What is the point if having an exercise bike with 0 stats? The response - “I’m not sure. I’m just informing you that the bike can still be used with out the stats. The bike pedals and gets resistance without the app.” My guess is he (Hector) thought I couldn’t figure that out! So if you are looking to spend between $600 and $1,000 for a cycle without stats and videos then Inspire Fitness is the way to go!

3 years ago, KKJSBF

Great bike, terrible App!

I really like my bike, works great and no issues. The app on the other hand is a different story. -It takes forever to connect to the Bluetooth! Sometimes it won’t even connect at all. -The class will pause mid-ride and in order to get it back and working I have to close out the app and fast forward to where I was. -Constantly logs me out - Stats will stop working mid ride as well, and once again I have to close out of the app entirely and find where I was. My free subscription I have when I purchased my bike is now up (didn’t get any notification about this either found out trying to do a class) and I won’t be purchasing the app. I love the classes and instructors (Tyler and Rachel are my favorite!) but with all the glitches it’s not worth to pay for it. I hope one day it will all be fixed!

3 years ago, Jim from Omaha

Wow this is extremely buggy software

Choose a workout from the training … you see the list of exercises, each with a small video. Start the workout, and the videos that were available before you started are gone. Some generic “video coming soon!” placeholder on top. The videos were visible tho before you start the workout! So then you have to exit/pause the workout, back on the main workout screen, view the video, then restart the workout, resuming where you left off… ??? Also during workouts - you’re asked to enter reps and how many pounds. I assumed that if I do 15 reps of 70 pounds that you’d enter that - but no? If you enter that way, at the end of the workout it’ll tell you you lifted a total of 70 pounds. So I guess you’re supposed to do the math and enter 15 reps 1050 pounds? Why???????

3 years ago, Zombiehater4life

Started out great…. Now it’s horrible!

I got my Inspire bike in September of 2020 from Costco…. And I loved it! The app had excellent workouts and great instructors and I ended every workout surprised with just how good of a workout I got. A couple months ago I started experiencing issues with the app - I would have to login every time I went to work out… it wasn’t storing any of my workouts…. These issues were just little annoying things but then the playback on the app became HORRIBLE. It would randomly stop and start throughout a class… and that SUCKED! After reaching out to Inspire and going back and forth trying to reach a solution I finally took the bike back to Costco this morning. I’ll be sad to not workout with my favorite instructors anymore… but the issues within the app made the bike itself unusable! BEWARE!

3 years ago, racrans

Has potential But..

I’ve only used the app two times now on an older iPad and it crashed both times during the workout, next time I’ll try just my phone and update. Couple immediate observations, I’ve been spinning/cycling for years and have enjoyed my two on demand workouts so far on the 1.5. I wish.. the app shared workout data with my Apple health app. It would be real nice to have multiple profiles, my wife isn’t going to have another subscription but all workouts now go on one calendar. How about the ability to add some comments on our fitness log. Heart rate monitor compatibility? Seems so basic. I’m excited and want to like this bike, will update.

3 years ago, Heather9*

Horrible app

Very happy with the fitness bike, but the app is one of the worst fitness apps I have ever utilized. I have had multiple problems with login and resetting my password. Was unable to ride the bike for several days d/t the app not functioning probably. Of course this happened over the weekend. The error message stated to contact support, however, no support available over the weekend. I have an active account. Selected contact inspire & the app would not even allow me to type. Very frustrating. I am having buyers remorse concerning this purchase.

4 years ago, Mack TR

Great Bike

I got this Inspire IC 1.5 from Costco recently. It’s one of the most comfortable spin bikes that I have ever used. I loved the Keiser M3 at my gym and thought that was the best, but after using Inspire IC 1.5, I felt the real comfort. I could ride it for hours without feeling any discomfort from the seat. My twelve-year-old daughter loves it too. The bike can be easily adjusted to any rider's size without much effort. The app works perfectly with my iPhone connecting with the built-in Bluetooth. I could join group spin classes or ride at my own pace with the easy-to-use app. This is a great product!.

4 years ago, Drewcious

Can’t sign into app

Nowhere on the app can you create a new account so I went onto the website and created an account. I also updated my info and changed my password. I’ve tried to sign into the app now numerous times info to be told my email is not recognized. Yes, I verified my account. My wife used this app after a one year free trial with the purchase of their stationary bike. She used it for one week before deleting it and paying for the peloton app due to constant crashes and low budget “trainers” on their videos. So one star because I can’t access the dumb thing. They sure can push pop up messages though! Financing is available at $3500!! Work on the little things first guys. Hopefully your functional trainer and bike is a better product than your app.

4 years ago, nickname./1

QuickStart workouts

I have had the bike for about two weeks, never used the classes so this is for QuickStart workouts only. MULTIPLE of my workouts have not been saved even when I’ve clicked save. At first I thought it was user error but out of the two weeks I’ve owned the bike, an entire third of my workouts are missing. Thankfully I keep my workouts logged in other ways but it is a little annoying that they keep disappearing, especially since the mileage is what I’m focusing on. I give it three stars because it works and a year of the app came free with the bike purchase but there is absolutely no way I’d pay for the app.

6 months ago, 619AndyP

The old bait and switch

The app used to work fine. A couple of months ago the training videos stopped playing back. I called customer service who was extremely rude about everything and said they were aware of the problem but weren’t sure if they will fix or not. They said the company had a new owner and recommended I sign up for a subscription on a different app of theirs. I feel cheated, like the new owners, Chris Hemsworth or whoever, are bait and switching me. First they promised a free app, and when it doesn’t work, they try to get money from you, instead of actually addressing the problem. It’s like they don’t care about anything but making money. Very disappointed!!

4 years ago, Ajzw51947

Could be great.

The app looks nice, but that’s about where it ends. Functionality is non-existent to awful. Constantly crashes. No way to set up profiles for household members. Doesn’t save stats from previous rides so you can track progress. Doesn’t always connect with bike. My favorite was today when I tried to do an on demand spin class. I selected a class and the app immediately crashed. When I went back in, all on demand spin classes disappeared. When I killed the app and restarted, all classes for all equipment completely disappeared!! The app is just plain terrible, and if the developers think I’m going to pay for a subscription to a barely functional app when my trial is up, they’re deluding themselves.

4 years ago, joab3115

Has potential

I bought the functional trainer from Costco, and have been using it a couple of days... a few suggestions I have for the app is to fix the many bugs when trying to fast forward or rewind workouts. Also when conducting a workout the video quality is pretty bad, along with the fact that only one angle of the trainer is shown... causes the customer to rewind multiple times to make sure their form is correct. So the take away would be to fix rewind/fast forwarding bugs, and have better quality videos with more angles

3 years ago, EAC.CA

Updates are horrible

I’ve had the bike for a little over a year and loved it! With its recent update- it has made changes to the actual app but being able to workout without a glitch is nearly impossible. I have a small window of opportunity to get a workout in because of my kids, however most of the time I’m trying to get it from stop glitching once I start the workout- at times it just completely restarts so I loose my stats. It’s extremely frustrating. I’ve haven’t had any issues until this recent update and it’s disappointing because I used to look forward to working out on my spin bike.

3 years ago, Etoss11

Registration/monthly payment

If anyone having a problem with registration all you have to do is go to forgot password put an email there it will send you an email it will tell you your email is not registered in right under it it says register now that’s how you registered. I do have a question if anyone can help me out with this how much does the monthly payment for the app cost

3 years ago, amberminty

Terrible

The classes were supposed to be free for a year with my bike purchase from Costco. They only lasted 1 month before requiring a credit card for access. I called and emailed inspire and received no reply. I decided that the company must just be shady so I have been limping along with just the bike timer and stats feature, which is supposed to save my workout history to the calendar but in spite of exercising daily, the app fails to save my progress about 4 days out of the month. Now the stats feature has disappeared. I am frustrated that my progress is not being recorded. I cannot recommend this (squeaky) bike or app.

3 years ago, Crats

Version 5.3- Stats not working

Downloaded it this morning and the stats for the bike didn’t work tonight. Just stayed at zero. It worked fine yesterday before the update. It shows the Bluetooth is connected on the App. Using iPad Air2 and IOS 15.0.2. Otherwise it works great. I like the full screen video with the time in the lower left and the ability to hide stats in upper right.

4 years ago, Jasmonric

iPad app

Was having some issues with classes being shown on my iPad. I logged out and logged back in and it worked but would love to have the app turn landscape. Would also love to be able to click on a upcoming class and save it and have the app remind me maybe an hour before class start. Other than that my first workout was a great, did cycle with arms and was pouring sweat. Loved the stretching afterwards. For the price and the year of membership from Costco, this is amazing !

2 years ago, Gerardo131$

Mid app.

App works good, but there’s so much more features that need to be added to the app while working out such as average speed, heart rate, cadence, and watts, that way you can track your workout progress. Also at the end of your workout it’ll be nice to see a graph of peaks of cadence, resistance, power and speed. I know all of that can be done, just go to work on it. Another thing missing is that I cannot link my workouts directly to Strava, you need to be able to link to Strava. Please work on it.

3 years ago, Anonymous-again

Could be good, but keeps missing the mark.

Another app update,but still no stereo music. Yoga classes have audio out one speaker. Super annoying with headphones. Hard to relax into the class. Cycle classes still mono audio. Apple can do Spatial audio while Inspire can’t do stereo. A format almost 70 years old. Full screen playback freezes multiple times per class. Need to go back to menu/info view to start again. Never freezes in that view. Video quality looks like home video security camera footage while Apple Fitness looks like a big budget television show. My free year is up in April. Not sure I’m willing to pay for this experience. I suggest using the qdomyoszwift app for stats and Apple Fitness for classes. This has been a much more satisfying experience so far.

4 years ago, NKMATL

App crashes continuously and landscape mode doesn’t work

I’m frustrated by this app. Bought a compatible bike and planned to use the free one-year membership to see if I liked the classes, but I’ve only been able to take one class because the app crashes so frequently. I’ve tried it on several different iOS devices. I switched to the Peloton app which is significantly better. Of course, they’ve got it set up so the bike doesn’t play nicely with Peloton, but I’d rather be able to sort of follow a ride through Peloton than fight this app for an hour. I really hope there are some upgrades planned. I absolutely would not pay for this.

3 years ago, newseagr22

App update is the worst

Inspire recently updated this app and it is now THE WORST. Unbearably hard to find anything on the app, it is NOT user friendly. GIVE US BACK THE OLD VERSION. I am so frustrated every time I open this up. I have now been looking for 15 min on how to log my own bike workout and I still cannot figure it out. Loved this app before and now I cannot stand it. The trainers are great and the bike itself does what it should. But for the love of god please make the app more user friendly.

3 years ago, dak58

Waste of time

I attempted to get this app working for two hours was unable to create an account and password the company has virtually no tech support no online tech support contact them by phone got a message that voice mailbox was full they do not belong in the application business they have beautiful fitness equipment but need to stay out of the instructional business until they hire the right people to make it work. Cannot buy products directly off their website everything is out of stock you have to go to a dealer in order to get this equipment.

4 years ago, Maddyyh

Many bugs, not easy to use

I like my inspire bike, but the app is frustrating. It is hard to locate classes. I don’t have a tablet so I can only use my phone, which is small, and the ride stats I am interested in (e.g. Rpm) are hard to see. Newest updates cause the app to crash/only show a black screen so I can’t even use the quick start function. I suggest creating a separate app for just viewing the stats so I can use at least that function when I don’t want to watch the workout videos. Please fix the bug with the newest update so I can see my ride stats!

4 years ago, Britflynn

Not sure what all the complaining is about-

I bought the spin bike at Costco last week. I’ve been a Spinner off and on for 5 years. The app only connects to the bike via Bluetooth by spinning (cycling your legs) on the bike which it clearly says when you open the app. Live classes connect, individual workouts connect, workouts get saved. Does everything it’s supposed to!

4 years ago, Roscojen

Needs landscape mode

Agree with the previous reviewer. Use is limited to vertically oriented iPhone app making it near impossible to see the screen well while on bike. Please try and fix this in the next update. If possible an Apple Watch app to be able to monitor resistance and speed directly without using phone or iPad would be great. Bike is great. Fraction of cost of Peloton and the pedaling is the same. Would rather just monitor the speed and resistance on my own and watch my big TV rather than a spin class.

4 years ago, Alpokey

Wish it would load.

I was excited to get a free year of access to their cycle classes. The sad part is that the on demand classes rarely work. It’s buffering or freezes during the class. I hardly ever get to complete it. I take it off WiFi and even use cellular data and it still won’t work. I will say that the teachers are great and will push you hard. I hope this gets fixed.

1 year ago, ptsalaura

Works for me

I’ve been using this app for over two years, since buying my indoor cycle from Costco. I have a couple of workouts that I use regularly and it works well for me. Periodically the app freezes for 20 seconds or so then quickly catches up. You can’t beat the price (free) and there are lots of workouts to choose from.

4 years ago, Seanmsp

Needs improvement

It’s ok. Has some quirks. I accidentally touched the bottom of the screen when repositioning and it took me out of the class. I could not restart it from where I was. Does not go into full screen. When I hit the button that appears to be full screen it stops play and turns part of the screen white. The music in the classes is all old. Have yet to find any current music. Must be a licensing issue.

4 years ago, PPCPR

Need to work on your APP

The app crashes. I purchased in Costco the Funcional Trainer FTX, it is difficult to find exercises for beginners. You need to scroll a lot to find a beginners workout. The classes are not classified. You waste time looking for routines. Then there is no way to use the iPhone horizontally (landscape )and it is difficult to see what the trainer does so you can learn. You need to show the trainer from different angles, it is kind of dark and difficult to visualize the proper form. More angles please!! Need to have more routines for the FTX. The iFit app is a lot better.

3 years ago, Beebsbelt

Terrible

I’ve had this app and the ic1 bike for over a year and the app has always been annoying and glitchy but now its just abysmal. The bike often won’t connect, and yes its “charged.” But the worst part is whatever the new update did. I can’t see any metrics for my bike, so I just have to ride it blind!! I am paying $9.99 a month. FIX YOUR APP! Literally when I do a quickstart, I have a blank screen with a timer, play/pause and a start button. I wish I had never bought this bike.

3 years ago, spin addiction

Enjoy teachers

I have never had any problems with this app. I have enjoyed all the classes I have taken. I use the app 5x a week. I for 20yrs have gone to multiple gyms and feel the classes are equivalent to what I was going to there!

4 years ago, Ssica81

Appreciate this app

I don’t take live classes, so I can’t comment on that, but having classes available to help me learn exercises and a workout plan has been invaluable as we just bought an FT2. I love this app and use it every day. It’s really helped me get so much more out of our equipment.

4 years ago, Arelis Lopez

App Crashed & Needs More Latin Music

It was my 1st time using my new bike and so far so good. However, I tried doing a second class and the app crashed mid ride. The stats were gone 😒. Also, I looked for Latin theme rides and there’s only one 🙈. Darius Jackson does a great job with the only Latin class available. Please make more! And fix this issue with the app crashing ASAP. If this continues I’ll have to go to the peloton app.

3 years ago, G hates this app

One of the worst

I totally agree with what others have said about this app when trying to use it with a Inspire bike; really super glitchy and very inconsistent; sometimes my bike will be recognized and sometimes it won’t, stops tracking my workout right in the middle of using it, etc. Really poor app, one of the worst I’ve used. I actually bought third party devices (Wahoo) and use their software now to track my usage on this bike.

3 years ago, clh.81

New App is AWFUL!

I have an Inspire bike. I bought it because the app had a function that I could measure my cadence and effort level wirelessly. Once they came out with the new version of this app I no longer have this function. I’ve reached out to app support weeks ago and still have not received a response. Classes are limited for indoor cycling in my view. I will not be renewing my membership. It’s too bad. They really need to work on this app.

4 years ago, Lena Dew

Disappointing

Just bought the 1.5. Wanted a beginner cycle class but couldn’t find one. Cannot filter classes. Do not want to have to scroll through classes and choose it to see what it is rated. Took quite a while for Bluetooth to connect. Had to remove bike battery and replace in order to connect. Absolutely cannot see stats unless in a class on the app. Will probably return.

3 years ago, chi-town Pete

Connect ing with other apps

There is no way to connect to my Garmin or my fitness to track workouts. Very surprised! Also the app is very small on mobile and hard to read. Really not mobile friendly either. If these things do not change- it is very unlikely that I will continue a subscription beyond the trial period.

3 years ago, PetePuma2000

Adequate companion for Inspire IC1.5

I bought a spin bike from Costco and this is the app that works with it. Things I like: Easy syncing Classes are available. Things that could be improved: Filtering - I would like it to be easier to find workout content specific to equipment I have. iPad multitasking - not currently supported. This app demands the entire screen of my iPad, it should run in split view or in the slide-over. Want to watch something while keeping your workout stats on-screen? Not possible. Instead I watch on my iPad and view stats on my phone.

3 years ago, just want my stats

Please fix this app!

Worked great until about a week ago. Now app randomly stops tracking mid workout; when it is working statistics are inconsistent, running cumulative versus specific to the current workout, and frequently doesn’t save workout stats even though the save button is pushed.

3 years ago, HayZehnder

Great when it’s actually working

I never had issues with the app until a few months ago. Now it works maybe 50-60% of the time. Classes won’t even start or sometimes they stop working mid class which is super frustrating. Hopefully they get it fixed.

3 years ago, williamlo1977

Subscription question

I just got the bike yesterday. Love it!! Quick question about the app and subscription - can you still see the stats on the phone without the subscription and only using the app?

4 years ago, starcprmms

Classes are no longer in the app

How can I just track my stats? I like the bike but not the app or the classes! It’s very frustrating I Can’t download the app on any of the 3 devices I have and I need my phone to actually use as a phone at times while riding. I’ve been trying to find a solution for too long, to no avail! Is there a monitor they could send me so I can keep this bike if not I will be returning it for one that makes my life easier?

3 years ago, brimagick

Airplay stopped working today

Airplay stopped working today in the latest update. Add this on top of an already terrible user interface, limited near useless search capabilities and workouts that are missing example videos for the Ft1 trainer. When the one year free trial runs out from my Costco purchase I’ll move on to peloton or another app and very likely return my machine.

4 years ago, Jeffrey R. Gordon

Needs to hold a memory of owned devices and be able to rotate the screen

The app doesn’t remember what devices a user owns, which should be a simple one-to-many map in their database. Heck, if they’re using MongoDB as a backend, just store owned devices as a JSON array. Also, rotating the app should be supported by default. There’s no reason to assume that users won’t view the classes full screen.

4 years ago, kristen hanna

Personal Trainer In My Pocket

I love that I don’t have to come up with my own workouts. I can follow along with trainers who have really great personalities. They come up with a lot of workouts I wouldn’t be able to think of on my own.

4 years ago, katra33

Only loads occasionally

I bought the bike at Costco several weeks ago and was looking forward to using the app for classes. The frustration with the app closing in the middle of class, not connecting to my bike and not loading certain classes makes me rethink this purchase. When the classes do work, it’s great but I’m not sure the frustration the rest of the time is worth it. It’s hard enough to work out!

4 years ago, stinkyamy

User error¿¡

I’d like to think that it’s user error that I can’t get any video to play or I can’t log into my account on my computer I’ve changed my password and I still can’t get into my account. What’s weird is any other app works just fine the workouts play without stopping to load/buffer. I’m really thinking of just deleting this app and canceling my subscription.

Description

Introducing the all-new Inspire Fitness app. It’s faster, it’s packed with even more top-notch workouts, and rebuilt just for you. Tune in to thousands of Live and On Demand workouts, at any time. The app is your personal trainer, but in your pocket, available to you when and where you want it. Sweat it out in high energy cardio and strength classes on our Functional Trainers, Indoor Cycles, Rowers, and Strider machines. Don't have an Inspire Fitness machine? We have you covered, check out our classes for Yoga, Bodyweight, or Free Weight workouts. You can find a workout to suit your mood, or complete a multi-week series for more guidance. Jump in, connect, and workout with our world-class crew of Inspire Fitness trainers. If video workouts aren't for you, no worries, we have something for you too. Leverage the Train section where you can find written workouts based on your fitness level (beginner, intermediate, advanced). Log your reps, sets and weight, and track your progress right in the app. Every program and workout is designed by our trainers. So what are you waiting for? Start training. Get inspired. APP FEATURES: - Live and On Demand Group Indoor Cycle Classes - Live and On Demand Group Rower Classes - Live and On Demand Group Strider Classes - On Demand Strength Training Workouts - On Demand Bodyweight Workouts - On Demand Yoga Workouts - On Demand Recovery and Mobility Workouts - Complete, independent written strength Workouts - Filters for accessing classes by equipment, trainers, duration, music, and favorites What's New: Faster & more reliable performance Streamlined video player Quickstart Bluetooth connection to our IC1.5 bikes Improved experience casting video to Chromecast and AppleTV Improved Train area for written workouts Search to discover exercises and workouts Enhanced activity section for monitoring and accessing classes that were taken Favorite on-demand classes, these show up at the top for quick access