Iowa Lottery's LotteryPlus

Goes to the start up screen and times outs. When I reset my phone it finally came up but when I tried to check a ticket, it just sat there spinning. I uninstalled and re-installed and it just went back to the start-up screen until it times out. What happened to this app?

App worked fine for a week or so, but now I can’t even check tickets, which is the whole reason I purchased this app, which seems to be a very common complaint with this application. Don’t know why it works for the first week or so and then stops, almost seems like it is programmed this way to harvest data to sell analytics companies, works just long enough for you to download, use for a while, and then forget about, so it can now get info on your habits to sell to advertisers to try and place ads to make you more likely to purchase products and services. Delete apps you no longer use, they can still harvest information about you to target ads to you, even if you op out of sharing info. Apple tries to make it look like youre completely in control of you data, but these apps have a way of fingerprinting your device and can still figure out who you are and still have ways of targeting you with ads and apple is doing nothing to stop them.

I’m not sure why there’s so many low star ratings. I find it to be an excellent app. Not only can I scan my scratch offs to double check if they are winners or not and there’s been a few times I have overlooked something and actually had a winner. But I can sync it with other reward apps like Kwik Star and each month Iowa lottery sends out a newsletter there’s a free $2 lottery ticket that I can redeem at Kwik Star. And my none winning scratch offs I can enter for another chance to win. On top of pop up games throughout each month. So this app definitely gets 5 stars from me. 🤩

When will improvements be made to the app so that it’s not so bad? Even the ePlayslip is a joke. Does anyone ever use it? Does Iowa lottery track whether anyone uses it? You can only put on one play per slip. So if you want five plays, for one draw, you would have to have the cashier scan the first playslip, take back the phone, switch to the second play slip, hand back the phone to the cashier, the cashier hands it back to you. You find the third playslip, hand it back to the cashier, the cashier hands it back to you, find a fourth playslip, hand it back to the cashier to scan, he hands it back to you, you find the fifth playslip, hand it back to the cashier to scan. Stupid.

Here’s my fix: Like everyone else has mentioned, when I tap the scan tickets button, the screen just cycles back around to itself. It was frustrating! In fact, I started writing this review when I decided to check my settings first, to be sure that wasn’t the issue. It was! I tapped on “Settings”, then scrolled down and tapped on “IOWA LOTTERY” to see if access to camera was turned on. It wasn’t, in my case. I turned on camera access, reopened the IOWA LOTTERY app, tapped on “CHECK TICKETS” , then “SCAN A TICKET”. BOOM! The camera opened, I scanned my ticket, and low and behold, that old, familiar “NOT A WINNER” was mocking me once again! I hope this helps!

I saw a lot of reviews about how this worked on and off with scanning tickets. I thought I would give it a try anyway and I haven’t been able to scan a single ticket since it Downloaded. I actually thought I was doing something wrong because the directions are pretty vague but no, it just wouldn't scan. I finally got it to scan, and then nothing. It would not produce any results. That’s what I get for ignoring how the bad reviews outweighed the good reviews by a long shot.

Like everybody else said, the scanner does not work. User error is not the problem.. EVEN the scanners that they put in at The convenient stores /gas stations,- fail to work properly. (i’m not a frequent player by any means)However time and time again the gas station attendant has to scan it…rescan it AND rescan it, without it working. (Proceeds to enter the card numbers manually while others have to wait in line behind me. App is joke, just like the state itself.

This app USED to work well. You could scan tickets with ease and go about business. Now, you can barely do anything! Why does the scanner not work?! Everything looks blurry when you try to scan the ticket. I have an iPhone 14 Pro Max, so that’s not the problem. As others have said, the e-slip option is a joke too. The only thing this app does right is tell you what games are available and being able to see the drawing numbers.

The app now shows amount you won when you scan it. It's easy to enter play it again contests and to see winners for VIP Contests. The only improvement I would suggest to add option to stayed logged in to the VIP Section or add thumbprint scan for password. I hate having to type the password in every time.

This app used to be OK, not great, but it was nice to use it to check if I had a winning ticket for Powerball or Mega Millions. As of mid-July 2021, the app can’t find the website to load the pages for almost all functions. The last update was 7 months ago. With all the extra $$ these lotteries have earned with more people playing during COVID, you would think they could dump a little more $$ into updating and maintaining their apps.

This app has never worked once. I have deleted and reloaded several times. A complete waste of time. With all the one stars, I would think the developers would find a solution to the problem. Junk!

It was working amazing and now it keeps saying error. I’ve turned off my phone and back on and also deleted the app and added it again and still says error. Please fix it! I love this app.

This app worked great up to a few hours ago. Not sure what happened but now when I scan my card I have no idea if I won or not. It now says GO TO A RETAILER FOR WHAT? To see if I win or loss. Very disappointed I minus well stay at the store and check my card there. Please fix and I'll rate 5 stars once again.

I would give it a five star review prior to two weeks ago, when I go to scan the ticket it just repeatedly brings the same scan the ticket page back up. Hope this gets fixed soon! I have deleted and reinstalled 3 times.

Please show us the winning numbers after we have scanned a ticket with the app! I would feel a lot more confident trusting the scan if it showed the actual results: Game / Drawing Date / Winning Numbers. As it is, I will not trust it, because it shows us nothing but a winner/not winner dialog with NO additional verifying info.

Had an IPhone XS and it worked just fine to scan in tickets. If I try to scan a ticket with my 12 ProMax, if it scans it takes at least 20 seconds of fiddling to get it to scan.

Not sure why everyone else has such an issue with the Iowa lottery app, I haven’t had any problems since I downloaded the app a year ago! Works great the only thing I wish it had on the app was everything that is on the website for example, my free plays every month! :) other than that love the app!

This app was great on my iPhone X when it cam to checking tickets, but is practically unusable on my iPhone 13 Pro Max. Seems the app is unable to use the camera correctly. Takes forever to get a ticket checked. Have to constantly move the ticket in just the right light to get it checked.

We haven’t played for a few months, picked up some scratch offs and played power ball a couple weeks ago, ticket scan isn’t working. Read app reviews, thought I’d give it another try, nope, still nothing! Can this get fixed soon??

The app is outstanding. As a gambling app participant I’m sure I’m not alone in requesting upcoming dates and times for future drawings. You should consider this for all IALottery interfaces, “apps” on all Mobile devices.

There have been several issues with this app. The latest is scanning for a special Powerball promotion. The camera doesn’t grab the barcode.

App used to work very well for me and since this last update in changing how they scan barcode can’t get to t to scan any stinking lottery tickets had minimal problems before now won’t hardly scan at all!!!! Change it back to the way it was!!!!

How can i manually check my scratch ticket if the barcode is damaged

Always has issues with the check tickets scanner.

The app is great. Never had a problem with it. Don’t bother with instant play if you live in Des Moines though. They send the winners out of town every time.

The app was a challenge before and I believe the developers asked “how can we make this worse and more frustrating?” Mission accomplished. The scan doesn’t read it takes forever and it is really bad and touchy.

I have tried to down load it more then once and all it keeps saying is there is an error trying to scan 😒

Everything I scan either doesn’t work,or says take to a retailer,..used to work,doesn’t now,you guys need to update,everyone else,don’t bother downloading it

Ticket scanner has never worked for me. Deleted and reinstalled, still nothing. Please fix!

Doesn’t work at all. I’d give it zero stars. It just flips to the same screen not allowing you to check scratch tickets.

App used to be great at scanning instant tickets. Probably would have paid .99 for it. Plus current drawings. Now it is useless. Either gives “An error occurred...” or “Take ticket to retailer”. Should be taken off the App Store.

Add a summary screen to show current jackpots for all games. Pita to have to open each one individually. Take a look at the Washington Lottery app. Much better!

About the time I want to check my tickets it always tells me to come back later.

The old app was great but the new one doesn’t scan tickets well and that’s the whole reason we use it. Please fix the scanner!

It was nice when you were able to scan a ticket

After I upgraded to newest iPad Pro, the app doesn’t work correctly. Will not take barcodes. Doesn’t make any sense. Better camera, newest iOS, app doesn’t work. Bad!

Why won’t it let me log into my vip it only does it on the web page??? Help

“We encountered an error while processing your request. Please try again later.”

Crashes on iOS 11.3 even after a restart. Tried it on multiple devices with the same result.

Worst app ever apparently after midnight it goes to bed because I have never been able to check a ticket after midnight. I

iPhone 6s this update messed up my app so now it won’t scan my lottery tickets, wish they would fix this

I guess it's not compatible with the new iOS 12. It starts up but then just goes to a white blank page.

The ticket checker does not zoom so you can not scan tickets. Worthless...

The app is unusable as it crashes a moment after it loads.

This app use to work really well, now it is a mess. You can not check tickets. It use to be easy to check.

Everything I scan says take to a retailer!!! I have this app so I won’t have to do that!

Scanner just spins after scanning the image on the ticket. Never responds

Ticket check doesn’t work.

It will not scan on latest OS

Works great thanks