Even though I have to sign in to my personal account, there is nothing personal about the information the app provides. I wish that my specific benefits were spelled out through the app. My insurance company, Facebook, and google provide personalized service, why can’t my health insurance app do the same?
While I was able to open the app, All it does is redirects you to the same browser fitted “EntryKey Login” page on the website. Its no different than what you’d see by going to the website in your browser. Waste of space.
This app is completely useless! I’m told by Member Services to “go on the website…” and there is no information about anything! They need to go to their own website and see it for themselves. Don’t waste your time.
App won’t even open. Worked great the very first use. But after that I’ll go to open it and it’ll just be the blank white screen and never actually start functioning. Big L.
Downloaded it because I got a letter about it for my son, he’s had this insurance for three years an they just now told me about it. Downloaded just fine but won’t open. Complete BS
Mobile app for members of Iowa Total Care. Features: - Find a healthcare facility or provider - Display your ID card - Check your CentAccount balance and card activity