Name: Lansing State Journal
Rating: 4.35531 (1016 reviews)

User Reviews for Lansing State Journal

4.36 out of 5

1K Ratings

4 years ago, Reading News

A good source for local news

I subscribe to several newspapers. All are digital subscriptions. What had been missing from my morning papers was local news LSJ provides this in a very good app and alerts that I can easily tailor to my interests.

7 months ago, Ms. Sarcasm

Very difficult to use now

This app used to work great, but this latest version (7.5.1.8) is so bad that cancellation has entered the discussion. Specifically I prefer being able to swipe to turn pages. I can adjust to using the arrow buttons, but for the love of journalism, please then move the side menu, so I don’t keep ending up in USA Today when my big fat thumb is off target by any amount. It would also be AMAZING if, besides setting the preference for opening in eNewspaper view, it could also remember that, like anyone trying to read a paper on a tablet, I want it in full screen. (Does anybody read it with two pages displayed side by side?) I get that people may want to search for something, but that shouldn’t be the default, in my opinion. When the app allows be to zoom into what one would hope is a half of a page, it is more like two-thirds wide, causing the user to do lots of sliding left and right to read headlines, articles, etc. I really hope this can be improved. Thanks for reading my vent. I use an iPad and am on latest iOS.

9 months ago, SSSandySSS

Update to e-Newspaper is AWFUL

There is so much wrong with the update, it’s hard to know where to start. It’s extremely hard to read now (super small font), it crashes randomly, it can’t be used in landscape orientation, there is a content-blocking bar across the top of the USA Today pages, there are now full-screen-blackening ads that come up during the reading of the paper that must be waited on and finally “X’d” out in order to continue reading, and those are only to name a few. Regarding the ads that black out the screen: we PAY for the subscription and the newspaper itself is full of ads, why are we interrupted now to see an ad??? The LSJ Print Edition app is gone and this is the only one available now. We can only hope that LSJ will go back to the app as it was because this newest app is horrible.

2 years ago, duane_kevin

Should Get Better Delivery Drivers and the Circulation Manager Should be Fured

I thought I would give them one last try, reinstated my subscription and ask that the paper be put on my porch. No paper was delivered for 3 days. Call in my complaint, and the issue was not resolved. No paper. Called to cancel, and was promised a full refund. No refund. To staff members of LSJ, you maybe losing your job because a delivery driver can not follow directions and a circulation manager who doesn’t give a crap.

7 years ago, TurnerBurner69

Good app but no mention of subscription requirement!

I downloaded this thinking the $1 would be all that’s needed however after a couple articles I am now locked out from viewing any more unless I subscribe for $7.99 a month. I was planning on actually paying for a subscription (as the content is usually good enough) until I was forced to and I found out how overpriced it is. I guess I’ll just continue using add blocker and reading online. You lost a customer here and will continue losing add revenue due to add blocker! Too bad I actually enjoyed the LSJ.

4 years ago, MrHudson

Wanted to like it but it wouldn’t recognize my subscription

I wanted to support my local newspaper so I purchased a subscription using the website. I have the online digital only subscription. I installed this app logged in and probably was asked to restore my subscription at which point the whole thing just freezes. Not sure why it doesn’t work but I think I need to cancel.

5 years ago, Brundie

Cannot unsubscribe!

Once they get you signed up it’s darn near impossible to unsubscribe. If you call the 1-800 number, which is outsourced, they’ll say it’ll take a few days but it never gets done. However, I do enjoy the news at my fingertips but when I want my subscription cancelled I don’t want to go through unnecessary changes to have it done. I’m still currently trying! Update: Six months later and they are still sending me a bill and I first cancelled in January, not to mention numerous times afterwards. They should do better.

2 years ago, Andrew.drewsdream

Ok app, more problems with content.

The app has a few bugs pop up from time to time but the biggest problems are with subscription price and extremely scammy ads it allows to be shown, quite surprising for a company that supposedly is all about trust and responsibility. Like anyone cannot see that and ad for an actress that is falling apart is pure click bait. So what else is going to happen to our devices if we interact further with this app? Not trustworthy at all!!!

4 years ago, Nivek74

Terrible Customer Service

App does not acknowledge my paid digital subscription. Three calls to customer service and a supervisors return call that never came, and I still do not have full access to the app.

8 months ago, FR Ken

Review of new app look and feel

I can’t rate this app low enough. It is similar to the previous look and feel, but enough different that my elderly father can’t easily make the transition, leading to enough frustration on his part that he is considering dropping the paper. Plus, the app is a little buggy and tends to get stuck in weird modes. Who do you think is using these newspaper apps? Pretty much only seniors. What was the point of updating this look and feel?

4 years ago, Not Reading the Journal

Would like to read, but keep being cancelled,

Three times my delivery has been stopped with no notice. They have given a variety of reasons, but none make sense since they have an active credit card and were withdrawing automatically from my bank account prior to the cancellations. Now they have cut off my digital access. Then I complained recently I was told that someone would call me. That was two days ago! What is up. Lucky I love to read Graham Couch!

4 years ago, Triscuit1

Terrible and Maddening!

I have been trying for a few weeks now to easily access the e-edition via the app. The various bugs and hindrances have made it impossible. Today was a new one, requiring a password although I was already signed in and just not responding to the password entry at all. I’m done. Canceling and not coming back. I don’t need to start every day angry and frustrated after fighting with the app for 10 minutes or more so I can read the newspaper.

3 years ago, 0rb1t~1

No content

I have purchased the app and yet I still get you must subscribe. I contacted customer support and was told to uninstall/reinstall. I did this and get the same result. I updated my account password, same result. I tried closing everything and power cycling. Now I get the timer just spinning away and I can not cancel. This app needs some serious attention.

4 years ago, vakaran 46

Handy app for local news

I’m enjoying having access to updated news on demand. We also get physical Sunday newspaper which I’ve missed for the past few years. Glad to be back

8 months ago, Karl figg

Fantastic Sports and news coverage

I graduated from MSU and grew up in the surrounding area. I now live out of state. The digital LSJ allows me to keep up with what is happening. They have great writers and coverage of the greater Lansing area.

2 years ago, mike frush

Notifications window

There’s a window that pops up after about 5 minutes on the app that asks if you want to turn on notifications. Freezes the screen. You have to close the app and restart it to keep reading. It’s self-defeating for the LSJ.

2 years ago, Fix or Close

The worst paper in America.

This paper is only recycled news. Often you will see stories in the Detroit Free Press days before you see them in the LSJ. They don’t update stories and in fact have very few new stories daily. Frankly I try to support the local paper but the truth is the local paper does not support the local community. It appears they are only concerned about managing their decline.

8 months ago, Please let me read my paper

I hate it.

I like the freedom of turning pages in the e-paper, but half the time the e-paper defaults to another reading option. I like browse the e-paper to read what I think is important, not what the app tells me what is important. And the pop-up ads with the delayed “skip” button really interrupts my reading flow. I want to just read the paper like I’ve been doing for years!

4 years ago, Realpennifer

App hijacks my browser! And so much paid “news”

Using it on iOS 13.6.1 on an iPhone X The app works well with my paid subscription and lets me read the articles I’m interested in reading. However. When I am in Safari, going about my non LSJ business, the app somehow hijacks Safari and rolls through multiple repeating screens of the last article I read in the app. Sometimes it won’t let me navigate anywhere else in Safari. And generally speaking about the LSJ content, there is way way too much sponsored/paid “news” that gets in the way of reading actual LSJ-produced coverage. I understand the economic reason for this but it is annoying nevertheless.

2 years ago, Sharon Shrink

LSJ on the rebound

I am enjoying my digital subscription to LSJ. I get the stories that I want to read. I don’t have to run outside to pick up the paper. The Journal is trying to improve their journalism quality.

3 years ago, DJones68

Newsjunkie

Found I didn't have time to read the print edition. The app supplies all the news I need! Easy to navigate and the stories are relevant to my needs.

12 months ago, vrbjrmk

Patchy

I often have trouble opening the app. It asks me to sign in, but sometimes doesn’t accept my password. Today I have fuzzy hard to read type with no simple way to fix it. I hope to log in again and get a sharp view. I’m using an iPad.

6 years ago, Jon Musolf

Quick access to local news.

I appreciate the ability to access local and state news readily.

4 years ago, Poncho monstrout

Pretty good but can’t stop sports notifications

Even though Sports is not checked under the Notifications setting within the app, I am still constantly bombarded with sports updates. Drives me batty! Can’t access my account information!

3 years ago, Baxter 57

Graham & Company

I'm a former Lansing resident living in Plymouth. I subscribed to the LSJ to read Graham Couch, a superb sports and occasional public interest writer. What I found was a great paper to keep me up on MSU and Lansing news. Keep up the great work!

9 months ago, Poor operation

Poor tech

The enewspaper is of low reliability because it freezes every time it is being used. This doesn’t happen when using my other apps so I. believe this is a Journal problem please fix this

4 years ago, mariecurie2019

Great news source

LSJ is essential for keeping up to date on everything happening in the area

6 months ago, Norterer

Too stale but needed

There is very limited updating of this app. Old news often continues to be published on line for several days then apoears in the print edition. However, you need the app because delivery is very spotty and many days the carrier does not deliver the paper or throws it on the driveway and the wind blows it away.

2 years ago, Remmie29

My main news source

The app is very fluid connected, fall, encompassing, enriched news

2 years ago, NLFMike

My local paper

I appreciate that they have some good reporters who look behind the curtain

7 months ago, This name is chosen ll

Old news here

It’s January 10th, sports stills shows Lions v Ravens October game score. Weather is stuck on Gulf Shore Alabama. (I was there the first week in December) many other outdated articles. This is more of an archive source than a news source. Then when I submit this every nickname I put in is rejected. I’ll try crazy and see if that works.

2 years ago, Dickersonlake

Cant get e-edition

Have called several times, cannot get e-edition on iphone. Nobody seems to have solution when I call. 😢

5 months ago, iiohgffhnmmjjjm

Enewspaper

It keeps opening to weird things instead of the front page. I just want to read the print version on my iPad. 😣

8 months ago, Cooking for 4

LSJ

I must support local journalism. It is critical to our society. I’ve been reading the LSJ for decades. The app makes it easy to read and affordable. Sign up folks!

4 years ago, Akwktvlr

Terrible

The app does not contain up-to-date articles. The newest item in the "Life" section is 4 days old. The new html option is not legible. The e-book version keeps directing me to download iBooks, which is irritating since I already have iBooks. I am a paid subscriber and I'm about to cancel because of this terrible app.

3 years ago, Maggie & Me

Temporary stop your subscription delivery

Can’t find anywhere to do this online. Is the only way to stop delivery for a period of time is my iPhone

2 years ago, smer10s

If I could give it zero stars, I would…..

App is horrible. Been a subscriber for years. Over the past couple of months, I cannot access subscriber content. Still getting charged through 6/3. Done afterwards. Will tell everyone I know of the difficulties.

7 years ago, Bsk888

Great way to get my news!!

This is a great way to get my news. I have not had any issues with the app. what so ever.

5 years ago, Will440

It keeps in touch with our special city. Well written.

Enough said.

9 months ago, zelma.p

Terrible

This new app that subscribers are urged to download no longer allows access to other newspapers like the old app does. It is not as smooth when pinching to enlarge pages and sometimes does not open the newspaper. It needs to be fixed asap.

2 years ago, Hootenanniesc

A good read

Really good to keep up on lansing area news

2 years ago, befudied

Don’t mess with what isn’t broke

I am considering canceling my subscription as I can’t find the areas of the paper, and the USA today that I could easily find using the index before! I don’t know why you do this!

3 years ago, JdeJL

Up to the hilt in accuracy… Always current. Always the truer news. Great app. Excellent name.

Thanks.

3 years ago, JoeDubb151

App is Terrible

The app suddenly won’t acknowledge my paid subscription, and I can’t access articles. I have to access LSJ stories through my browser. This is jut one of MANY problems I’ve had with the LSJ app throughout my subscription.

5 years ago, AldyLights

Great content and experience

Worth every penny for my subscription!

2 weeks ago, SusanRav

E newspaper often has problems loading

I’ve had to revert to using a browser rather than the app to read the enewspaper

9 months ago, jimyooper

Toooooo many ads

I pay for my subscription but am now flooded with ads that are hard to get rid of on my small phone screen. If this doesn’t change I am cancelling my subscription.

6 years ago, bigdog9586

Not great

Why is it that some pages are blurry until you go forward or backward a few pages then return? Less problem with Free Press. Now USA Today shows up but won’t load.

9 months ago, Kathy still

Not a fan

Stop the pop up ads and bring back the old format. Not paying to read ads.

8 months ago, tuckermojo

ENewspaper option unusable

Now that the Enewspaper version is combined with the digital app, it is almost non-functional. The app stops loading pages/articles after a short time. PLEASE find a fix!

Description

From critically acclaimed storytelling to powerful photography to engaging videos — the Lansing State Journal app delivers the local news that matters most to your community. APP FEATURES: • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more. • Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you. • Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests. • Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline. MORE INFORMATION: • Privacy Policy: http://cm.lansingstatejournal.com/privacy/ • Terms of Service: http://cm.lansingstatejournal.com/terms/ • Questions or Comments: [email protected] • Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period. Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period. You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. See "Subscription Support" in the app's Settings for more details and customer service contact information.