Michigan Lottery Mobile

Not sure what or why the “update” occurred but the app no longer works. Very glitchy... app froze multiple times while playing. Not sure if I received my winnings. Froze during a bonus round in Color Pop... never completed the bonus. There was nothing wrong with the previous version... this “update” did not accomplish any improvements. Do the developers test these changes in real time? Do they ask players if updates are necessary?? Additionally, the percentage of winning even simple rounds was nonexistent in the last 48 hours.. reverted to the online website rather then throw money away on a poorly designed app. Michigan Lottery players deserve a better product. This app is a poor representative of the Michigan Lottery brand.

The new updated app is terrible. You took away access to so much information and resources. You also took away numbers tools which weren’t that useful since you changed them a few months ago. You took away “ Your numbers up” tool a few months ago as well. It was very helpful. You could type in a specific four digit number and see every time it was ever drawn going back to 1986. Both mid day and evening. Then you changed it to choosing a span of dates that wouldn’t allow you to choose a specific number. That wasn’t helpful at all and it didn’t work right half the time. It was quite ridiculous actually. Super annoying. Time consuming. Every time you update your app it gets worse. It wasn’t broken no need to fix it. The way it was before you changed it a little over a year ago was just fine!!! And I don’t care if you can find more information on a different mi. lottery app or site. The version i had been using for years was perfect. Bring back your numbers up tool!!! You angered a lot of people by taking it away. If the lottery is truly luck, random, and honest then bring it back. Exactly the way it was! With the ability to look up a specific number and see every time it was drawn. Listen to your customers. Because that’s what WE are! Paying customers!!! Weird things have been going on with the lottery since the pandemic. Suspicious things. And we’re all talking about it! I might be one person but I’m not just speaking for myself. Trust me!!!

Why is it they can take your money without any problem. U can use your personal bank, debit or credit card, prepaid card, someone else’s card entirely, and deposit money to play no questions asked. But if you win and want to withdraw your winnings. Now there’s problems. Prepaid cards not accepted, your name has to be connected to card even tho it doesn’t have to be to deposit money. It also says they need UP TO 2 days to approve and process your withdraw. But I have won 200$ TWICE and WEEKS went by with my withdraw still pending processing. When I reach out to someone, they give me the run around about how my uploaded documents are still waiting approval and theres nothing they can do on their end. When I ask to speak with someone higher up that can help me. The simply end the contact with me all together. I have yet to receive either one of my 200$ withdrawals due to the lengthly wait time with no explanation or help, so I just start playing with the money again until I lose it all to them. 400$ of winnings I NEVER got to successfully withdraw.

I don’t like the way it’s set up now because I can’t tell where anybody when someone hits a big jackpot usually we could go on and at least see what store it was sold out of or gas station or what ever we can’t do that anymore and that to me seems unfair because if it’s in my neighborhood I’d like to go to that I’d like to give that store my money maybe they’ll win again or they’ll sell me a winner again you never know and there’s so many other things that are going on with this website I I just can’t get into all of them right now but that’s one thing that I think you should change change it back to the way it was or unless you’re going to allow us to play online the doublePlay but you don’t allow that right now so what’s the sense of me playing my stuff online I want I’ve been playing that double play if I get a chance to win on the second line why should I go for it thank you Susan Hopkins

The new app has gotten me several times after I place a bet, the page will just redirect to another page and keep my bet without showing me the results of the game. Also in a bonus game. Several times I hit a bonus game and the page redirected and beat me out of the money that I would have won from the bonus game. This is not just for fun, but real money betting ! I won’t be playing Michigan Lottery’s online games with any more of my money until this app gets fixed!!

Go check my account. Please let me know who plays more than me? I am waiting. Still waiting. Ok so I was playing yesterday no problem. I was winning. However today, I keep getting kicked off the app. I allow the app to know my location. However it’s asking for a local host needing access? I allowed that as well. However this local host alert and me getting booted off the app have something to do with this issue. Also please note it don’t matter how much you spend. Michigan is greedy and will never do anything special for all the big spenders out there. Rather it’s almost like they make it harder for repeat customers to win. They sure don’t take care of the big players like myself. App is a stupid joke. I’ll start gambling on football and delete this app. Don’t spending thousands of dollars on an app ajd organization that only allows those in and around detroit to win the big money, despite west michigan spending way more money on lotto.

I loved the app when I first started using it, but for the last 3 months I’ve been unable to make any ticket purchases with the balance existing in my account — and this applies to both the mobile app and the website itself. Location services are turned on and accurate. No error appears when clicking the ‘Buy’ button, just a brief loading indicator and then the page resets. I’m unable to also withdrawal my deposited funds from my balance — only drawing-related winnings are withdrawlable, so my deposited funds are held hostage. To top it off, I’ve repeated reached out to support and have received no response from the Support team itself, even after I reached out to the main MI Lottery account email (which — to their credit — has responded and attempted to relay messages to the support/engineering team.) I’ve also send screenshots of developer tools logs from the website when the error occurs — and relayed that through the main MI Lottery email. The person(s) running the main account reply, but absolute silence from the support engineers that can actually fix the account. I can’t recommend this app or the website offering for the Michigan Lottery. You may be the next case of deposited funds into your account sitting in limbo, unable to use on any games/draws nor withdrawal it out, with no response from support. Disappointing and frustrating.

All lottery is literally nothing but Tax for the dum, the lottery is run by fraudulent thieves just hidden under the law, don’t give your hard earned money to the state they even claim that they give money to schools when on the flip side they are actually getting teenagers 18+ and young adults addicted to the games and scratch offs these evil money hungry fraudulent thieves! Don’t let them fool you! They always win in the end and let only a few people out of thousands and millions win while the rest lose their money and lives to gambling addiction that they caused all they are doing is tricking you 99% of the time you will end up giving them more money than what they gave out to you in the long run! Be smart and be aware I’ve lost thousands and thousands of dollars playing for years and I finally quit playing! I feel a lot better already and have so much more money than I did when I was playing the lottery!.

I am a Michigan native, but not a resident. I spend quite a bit of time in Michigan, and when I do, I buy lottery tickets from local retailers. Lots of them. However if I want to scan the tickets to see if I’ve won, I have to go to a retailer to scan them. I cannot use the app to scan the tickets because you have to sign up to use that function. Since I am not a resident, I cannot sign up. I do not understand that requirement. Other state lottery apps allow one to scan their state’s tickets without membership. Is Michigan trying to steer people to the app to cut out retailers? Also, Powerball numbers are displayed in non-numeric order. Other games where the order of the numbers does not matter, like Mega Millions, Fantasy 5, and Lotto 47, are in numeric order. Why not Powerball? This lack of attention to detail makes me suspicious of other parts of the app.

Perhaps I’m in the minority but I’ve had a good experience. I linked my account to my PayPal and was able to deposit AND withdrawal my winnings without issues. I’ve withdrawn my winnings 3 times now. First time took 4 days. The last 2 showed up in my PayPal within minutes. I didn’t have to provide extra ID or proof of documents. Perhaps because my PayPal is already linked to my bank account? As for the app it self it works well enough. My only real issues are with the sound quitting working if you leave the app - like to respond to a text message. However if you leave the specific game and go back in the sound comes back. My advice to others is take advantage of the 100% match promos that come every so often. Drop $100 and you have $200 to play with. All you have to win is $100 back and you break even. Keep your bets small like .10-$1.00 and take your time. Keep your bets low until it starts hitting wins. I’ve won $260 over my initial deposits so far but it took several hours of slow and steady. Hope this is helpful and good luck!

It won’t even let me up date at all Has not paid the right amount or even pay on wins is very glitching and Stalley when you hit decent amount no one responds to emails or messages that I’ve sent on several different apps the fact that it takes second 10 minutes to put money on the app but they want four days to be able to pay you in any fashion is pretty ridiculous in itself too I have to agree that Southwest Michigan does play quite a bit more louder than Detroit area residents do but Detroit residents always win all the drawing several things are very suspicious about this app but yet when you try to get a hold of anyone for anything they’re simply just telling you there’s nothing they can do about anythingThey even go as far as to raise any emails that you’ve had back-and-forth with them which is very few and very little

So to start I should confirm that I do not play the lottery. The other day I was gifted a ticket, played and won 10$. I figured why not buy a few more it was free money anyway. So I have 8 now. I scratch em blah blah blah no winners but suddenly a coworker comes to me and scans my ticket with his phone and says I’m not a winner. I then remembered I could do the same. I downloaded the app and realized I forgot my password. No biggie happens all the time. The problem is it refuses to let me log in with the new password 😂 keeps saying “connection issues” when is obviously not thats because I’m the only device on business class internet. My point is…. this app, the lottery and writing this review is a waste of time could have been better spent at work. Don’t bother.

You know what I play I expect to win or lose the sad part is when you put 20 bucks in and you only get $.10 or $.20 and you use the 20 bucks for nothing flat I think what I’m going to start doing it’s just playing a five or $10 ticket every now and then because it doesn’t pay to just literally throw my money away and not win not a darn thing and the amount of time that I play I’m at 20 bucks or whatever is gone and nothing flat so you know what find some other sucker— i’m believing this is rigged I can’t even drive up to a casino get a free meal and play for a little while and actually probably come home with winnings

I love the convenience of being able to play lotteries without having to go to the store, being able to look at the results, but what’s irritating to me, is the pop up, games you want me to try and play, I have to delete it before I can move on, you also warn me about gambling addiction, but it seems like you have a new game coming out every other day, I enjoy playing and I’m very responsible, so stop coming up with new games to play. I think you have enough.

This app is somewhat better than previous versions however, along way to go from being average. When scanning tickets, error messages appears. Must scan ticket twice. Sometimes the Saved password or Face Recognition doesn’t work. Maybe a fix or update is needed. Why must a person login to scan tickets? I don’t see a reason for this step. Features to help improve app: search number feature. Auto number result notification for select games of the users choosing. Again, scan tickets without having to sign in would be fantastic!!!

So after the last Apple update the app can't verify I'm in Michigan. Tried deleting the app and reinstalling it. Same thing. Got out my iPad and prior to doing the update app worked fine. Once update was completed app wouldn't work. Tried contacting Michigan lottery support but never got a return call as promised. Put in a complaint ticket on April 29th. Got a canned response telling me how to set up my phone for location access, but nothing else. All my other casino apps work fine. Your losing money people!

It’s the lottery, people. If you have a problem, find their customer service line/email. You’ll likely get everything sorted out. I play out of boredom and I likely have an addictive personality because I seem to be bored quite often. I don’t expect much; sometimes I can turn $10 into $200. I’ve maybe cashed out a few hundred dollars. It’s the lottery…how many scratch offs worth 1-2x the ticket price does won typically find? That said, I won $10,000 a few days ago (online instant game). It’s not a scam and it serves its purpose pretty well. Prior to that win, I’d still say the same thing. No tech issues other than occasionally getting bumped off, but little snags are par for the course, and why apps have updates. Now if only the wait for some 0’s in my bank account could be over already!

Things are loading even faster now, so whatever improvements they did seem to be working well. The ONLY feature I’d love to see is to have a Favorites for online games. There’s the option to have favorite draw purchases, which is nice. But scrolling through the myriad of online games because there’s no way to even search for them means lost revenue on their part due to it being too much hassle to play.

This is the absolute worst app I have ever used! By far. It often has epileptic fits when you can get to the ticket scanner And what kind of lame a$& program shuts down for three hours EVERY day??!! I can sign in a few times with Face ID then it won’t let me. I have to try several times to authenticate my ID and tonight, and it happens often, it says my information is not valid. I have to create new passwords. Tonight I tried 3 times and no luck. I would say it’s amateurish but that would belittle amateurs. Please get a professional app designer. PLEASE! I guess, I’m the meantime, I will use casino apps…

It wasn’t made clear that $10 was the minimum to withdraw. I bought a $15 ticket and won $7.50 and wanted to quit at that point but you can’t withdraw under $10. Had to find a game that would allow less than $7 tickets and it looks like I’ll be in a neverending cycle until i either lose all my money or win over $10. Also seems like an annoying process to get your own money back once you do hit that… I’ll stick with buying physical tickets in stores from now on. I didn’t get any notification when my drawing was done, can’t seem to figure out where to see the ticket i previously purchased, just not very user friendly.

I can’t think of a single way to improve this app. You have everything you need right here from managing your winnings to finding all the newest games and even to be able to check the winners and the remaining prizes of the games you play. I love it and how up to date it is. I don’t see me ever leaving this app because it helps me every day. It’s truly perfect. Thanks

I had finally gone on a win streak on the slots for once and withdrew about 3 times throughout the day. I put in another deposit and won big and was up about 10x my money and when I tried to withdraw, it said I couldn’t because I had withdrew too many times that day. I then kept the money in and waited to withdraw the next day but it still wouldn’t let me. I then played a little bit of my money down but it still wouldn’t let me withdraw after 3 days. I eventually just played all the money I had down to nothing because I was sick of waiting and just done with thinking I got scammed, which I did. But now the app is deleted and no longer going to be downloaded.

Whatever you do, don’t play any instant games on here. They are definitely rigged. I’m not expecting to win money, that’s why it’s called gambling. But you can easily play a couple hundred times in a row and not get a bonus or extra reveals. So you would think because it’s so hard to get, there’s money to be made when you do hit one of them. Nope, maybe 10 or 20x what you bet. So you have a better chance of winning the $1+ billion jackpot on power ball. But don’t use this either because it’s probably rigged just like the other games. The convenience isn’t worth it. Don’t rely on the scanner either. It spazzes out when I try to scan a ticket. Stay away

Everything you need at the palm of your hand when it comes to lottery numbers. Far as the games you never win big. Just wish they had a better way to track which promotions you have entries for. I won 5 20$ scratch off tickets and still have no idea from what contest the prize was for. If it was 100$ free play prize then I feel cheated cause none of them were winners. I would have enjoyed picking my own 100$ in free play tickets .Also if they had a way to scan the second chance codes on Bingo Wild time and Cashword I would be in heaven.

Ticket scanner on phone doesn’t work consistently. When scanner does work it doesn’t enter tickets appropriately into second chance drawings. It also does not capture and historically record all the losing entries that I am scanning. So even though we are taxed on $600 and up winners you can’t scan and save losing entries to offset taxes. The SOM uses two sets of third party affiliates to run the SOm lottery functions, so clearly this money making machine is culpable and subject to fraud. Save your money online gambling and recreational marijuana shops all just controlled moneymakers for the SOM with no integrity to the losers that use the states’ biggest money makers, on the backs of the most vulnerable

I have a couple app issues: 1) the daily spin to win gives a message that something is wrong so I have to go out and go back in to get the daily spin to work - which isn’t really worth the effort because 8 times out of 10, it’s just 10 entries. Does anyone actually win the “drawing “? 2) when I go to play instant games online, it’s often grayed out so I can’t play any games. I have to use a web browser on my phone. I wish they’d bring back the rewards for playing games instead of entries to drawing that nobody wins.

The Daily Spin is a joke. The wheel lands on the Free Entries field right between free prizes with such a precision and repeatability that it can’t be statistics anymore. And if that’s rigged I don’t trust any of the other games either. I read the Privacy Notices and it states that information are collected to improve the service but sharing information from this app with Google, Facebook, Snapchat, and others has absolutely nothing to do with improving the service of this app. Highly questionable. But it also explains why they make the ticket scanner only available to registered users to collect even more information.

Firstly, spin to win needs work. It consistently starts on the 20 dollar mark(hum?) then augments itself to a lesser prize. The ten dollar Cashword 2nd chance has been predictingly altered to lesser payouts and allows the chances of winning very slim. Glitches in the program appears and at the end of the round, it makes you wonder if playing 2nd chance games are worth the investment. Overall, fun is taken out of playing 2nd chance games because the streaming has glitches and the house always win in such cases. Vapor

I don’t know when or why it started, ATT network then Verizon network, the app will not use location services even though it’s set to allow it too. It barely uses the location services when on wifi. Here’s the kicker, if I use a browser I get verified instantly, it’s only the app itself that’s having the issue. I tried uninstalling and reinstalling, and even upgraded my phone and nothing has worked for the app. I tried live chat through the app but they only suggested I clear my browser cache even though i had no issues with the browsers, just the app itself.

I use the app to buy Powerball and Mega Millions tickets occasionally; however, I also use it daily to play their Spin to Win game. Half the time, the game doesn’t load, which is fine - I just force quit the app and reopen. The real irritation comes from the fact that they have the stupid sound effects of the wheel set to override any audio your phone might be playing at the time. PLEASE for the love of all that is good, turn that audio override off. Every other app with audio allows the sound to overlap.

I just won $1,000 on a game and I am never that lucky. Getting back from vacation it will come in handy. I do not put a lot of money in the app but I like to play if I don’t have time to go to the store to play. It’s fun just to see what I can win. The demos are fun too because you can find the ones you like to play. I won on one the Queen is on. That’s one of my favorites! I forget the name of it!!😂

I never write reviews but here I go. Good game to gamble on. Made $100 off of a 10 cent bet on the football scratch off and $95 on the rotating wheel game on a $2 spin. The problem is that theh take forever to payout. I added all my info same day when I created my account (Middle of January) and I didn’t play until around Feb 10. I have been waiting for about 2 weeks for them to “verify” my account and still nothing, I even spoke to Customer service(theh said the same). It’s funny how theh take the money fast without verification but take forever to payout. Will Not be playing until I get paid. Will edit when i get paid, lets hope its not too long.

When you were so used to trying to make it to the lottery store , we finally can do it from our phone. I wish the 3&4 digit were able to play from your mobile device. And I am a resident of Michigan, work in Ohio but can’t play with my personal same phone I do in Michigan but can’t play when at work. That needs tweeked .

I like the fact that you can scan your tickets and it tells you if you won or not and how much. And that you can buy lotto tickets right from here. But I just have 1 question. Why did you guys take away the spot to be able to enter in all your tickets for 2nd chance entry’s. Or if you moved it, we’re did you move it too.

I used to love this app and the fun little online games but ever since the stupid update I can only see the games if I try to play them on “demo” version. If I switch to “money play”, the game displays without any graphics, video or audio. I can still play it by selecting “ticket cost” and hitting “play” and it will tell me whether I won’t or lost, however what’s the fun of that if it’s not an actual game, just a bunch of black writing on a plain white page. And it is not my phone or internet speed because like I did - I am able to play the games with all the graphics if I do it in “demo” version.

The app continues to decline instead of improving. When a “bonus” is offered, there are no glitches taking your money but ALWAYS glitches on accessing the bonus. Today is no different “buy $20 get bonus games Caribbean Word” except the the app can’t recognize it is already in horizontal mode. Every other app can adjust from vertical to horizontal. Closing and opening no fix, restating phone no fix, app up to date no fix. Try different instant games with no “bonus” horizontal games work. Only when trying to collect bonus games then all of a sudden horizontal doesn’t work.

That’s lovely I deposit money and there’s no way of me ever using it. They always take money out of my bank account when getting lottery tickets, so yes I think it’s kind of a silly thing. There’s nothing that I can actually use the money that I win on also there’s mini lottery places that won’t take printed tickets.

Never had a problem with the app before the past week or two. I don’t know if there was an update or what but the app doesn’t recognize my location anymore unless I’m at home on my Wi-Fi network. In order to play games outside of my house I now have to use the website instead of the app. Even on my Wi-Fi there is an annoyingly long loading time when trying to deposit or start a game and that was never an issue previously.

Tried to login and play a game. The app can’t determine that I am located in Michigan so I can’t play any games. Used to work perfectly but ever since an update a couple weeks ago, it stopped working. Edit: the location services issue appears to be fixed and games can now be played while in Michigan.

Games are abundant and vary enough to get a different feel. Not like other gambling sites like the casino one but definitely worth the time and money if you are responsible with it. Definitely like that I play on a deal that helps the communities with their earnings. No big hits yet but a lot of small ones for sure

Noticed the latest version of the app doesn’t respect the iOS system wide audio mute settings. Before the rewrite months ago, it used to respect the audio toggle when doing the daily spin feature. I’d report this as a bug on the developer page, but that link seems to be broken and redirects to main website page. Hope this feedback helps.

In my previous review I questioned the odds claims of instant games in the app. Michigan lottery does not provide information from 3rd party audits on the app or website regarding odds. This information used to be readily available upon search. Other information that is no longer available is the locations where large winning tickets are purchased. Odds are always against players, but when you claim the odds of winning are 1 in 4 yet a player can regularly bet 20 times in a row on the same game without a win, something is off.

This app is the absolute worst state lottery app I’ve ever used. For weeks, it won’t allow me to log in and then purchase Powerball tickets. I have to log out, but the tickets outside of my account, then log back in after my tickets are in my cart and I’m ready to check out. At that point, I have to manually type my email and password because the facial recognition log in doesn’t pop up when logging in from this point. What year is it? You’d think Michigan could come up with something better but this app is terrible. Typical, Pure Michigan….

I have this app on my iPhone and I get no graphics on the instant games. I want to play the games but when they open, all I see is black and white text and if I play, I just get a message saying I won or lost and it’s the same when I just play Demo also. No colors or game graphics or sounds. It takes the fun away from the game. I have an iPhone 11 and it’s updated to 14.? something version. I’ve deleted this app and reinstalled but the same results. I wish this could get fixed. My wife has the app on her Samsung phone and works great.

I understand about gambling out of state but having this option and not playing my numbers because I’m not in state, I.m out on business or vacation and want to play my numbers but can’t with this stupid rule. Let’s see what we can do about this rule or I’ll just go back to my casinos

Some times games will glitch when in the middle of a turn and I’ll lose progress. It makes me lose trust in playing these games as I may lose out on winning if it quits me out. Also the new update blows. There are maybe ten games to play when there use to be a ton. The winnings seem to be less as well. Not impressed with this app anymore. Also please fix the 5,000 dollar give away. It is t showing the last three months and I had a lot of points to where I thought I could win November’s drawing. Feels like a scam at the moment.

I’m taking the advice from the first two reviews I read from yesterday, and am not upgrading my current app. I to agree there has been suspicious behavior with this app since the pandemic! I’ve often considered deleting it and no longer spending my money with Michigan Lottery online, due to the obvious rip off fixed nature, that seems to be steadily increasing with every supposed fix! Thank you very much for your review and the forewarning!

I am disappointed. I downloaded this app mainly for the barcode reader. It has worked in the past, but hasn’t worked since before January 30th. Now, all I get is a message that says: “Error. Invalid barcode. We do not recognize this barcode, please try again or try another ticket.” I have tried multiple times with multiple different tickets to no avail. I have also deleted the app and then reinstalled it.

I hate the fact the system you had where you can put the numbers in and it can tell you the last time the number came for example when I put in 8998 it can tell me which way it came and what dates I als like you can scan tickets to see if won

I am still getting use to the new format. The old one seemed to have more timely midday and evening results for the Daily 3 & 4 drawings. The scanner is more complicated as I cannot have my password saved. The club keno drawing results are more difficult to access. Also my rating was suppose to be 2 or 3 stars and not 4.