First of all I must say Esteban is an awesome instructor. He has great energy with music to match. I always feel like I’ve gotten a really good workout when I finish. My only criticism is the AC. It doesn’t seem to work well in that room. It’s a room that should definitely be cooler then the rest of the gym due to so many people in a small space sweating it out but it is actually warmer then the rest of the gym By the time we are halfway through the BO is pretty bad because we are all very sweaty. My hope is this gets fixed soon. I will still keep going though because the instructor makes the class worth it
App makes easy to pick where want to be in a class which is nice because sometimes you may want to be next to instructor for better visability or be in back of room if know need to leave class early, etc. Like how no monetary penalty if miss a class scheduled either. Wish could log which cardeo exercises did on app but my location doesn’t have setup that part yet although it appears to be coming down the road
I like tracking my food. When scanning and adding the food items it leaves out the protein. Example: egg and egg white “0” is showing. I know I am eating more protein. I hope you can fix this? Thank you
This app has a lot of problems and it’s a pain to find the app every single time, open it up, wait for it to open, then click barcode, then scan. When I used to drive near the YMCA, the app would prompt me and Apple wallet to pull up my card and with one touch my barcode was on the screen. I saw a response from the developer saying that because they’re showing more information on the barcode screen so they no longer support Apple wallet. That’s the weakest excuse for a bug I've heard of. Users don't like it, but you're trying to pass it off as a 'feature'? Also, in the profile section you ask for somebody’s "Nick Name". "Nickname" is one word.
I use this app a lot to book classes. The app is ok for booking classes but really can use some improvements. It would be nice if the spot map for classes stays available when you go into the class to show your spot, allows you to see what spots are still open, and gives you the ability to change spots if better ones open up due to cancellations without actually having to cancel original booking to see what is open. I don’t want to lose my spot to see if there is a better spot that opened up
I recently found out that certain members pay extra to be able to book a class 48 hours in advance, which leaves no available spots for members who book 24 hours in advance. If the club is going to do things like this, at least limit the amount of 48 hour booking to half the spots, and give the opportunity to everyone else who can’t pay more per month! There are very popular classes I enjoy but have not been able to go in months because the club wants to make more money!
This app is awful, and if you are trying to take a 830 class, it constantly malfunctions, either not letting you in, creating a fake “wait list” if two people are trying to get the same spot, or completely timing out and making it so you cannot register for the class you want to be in. I am not sure how it is rated so high as regular gym attendees are constantly complaining about how horrible this app is. I miss the days of not having to use an app to take a class I wanted to be in.
The main reason I got this app was to sign in at the front desk. Unfortunately, that isn’t working. They’ve tried assigning me 3 different barcodes, verified the numbers in the app match the system each time, but for some reason, the barcode generated by the app fails to check me in every day. I finally just took a picture of my keychain barcode and that works 100% of the time, so I’ll probably just delete the app at this point.
The app doesn’t send you verification emails when you “forgot password”. So I literally cannot use this app. I even had the guy at the gym change my password on his end but apparently it didn’t work. I also messaged their tech support and I have yet to receive a response. Total trash. The only reason why I need the app is to sign up for classes I guess? So hopefully someone at the gym tomorrow will be able to advise me on a different way to sign up. What a joke. Not even worth the one star I have to put.
My email has a dash (-) before the @ part, and even though it let me sign up with that email on their website. And I even got a marketing email to download the app and login and password are set up for me. The app WILL NOT let me log in, it says email is invalid. I'm guessing they have a validation check and the - is failing the check. Either unify your validation check on the website sign up and the app, or modify the logic so I can actually log in on the app..
Mountainside fitness is a great gym, however this app is a very bad representation for their gym class. First thing is that there should be support for Apple Wallet integration. Many places support this feature and there's no excuse for not implementing it given users have to find and launch the app and tap here and there just to get into the gym.
Everyone is friendly. Tim Curran Yoga, Jen H. And Michael S. Spin, Stephen Flex Fit, all of them are reason I am happy with results. Thank you also to those who greet me at the front and wish me a happy day at the end. Amazing place! 🙏
The app is helpful in seeing what classes are available. Sometimes it’s slow to respond when trying to book a spot and unfortunately doesn’t always allow cancellation of a class when attendance isn’t possible.
There is a video tutorial in the app that shows how to add to Apple Wallet, but there is never an “add to wallet” function. Also, when you click on the support tab, it says no support available. I had to download a 3rd party app to send the barcode to my wallet. I love the gym, but the app is worthless. EOS app allowed me to send barcode to my wallet so I could just bring my Apple Watch in to scan in.
great facilities in multiple locations, always clean, friendly knowledge staff, all the equipment and amenities with OUTSTANDING classes and instructors where all fitness levels welcomed and supported
Excellent 1st impression. Dominic was attentive and professional w personal training advice. ALL Yoga is FANTASTIC with the exception of oct. 26 dance class next to us was too loud for our class to concentrate. Everyone is helpful and this place is beautiful!
The gym is top tier with amazing staff and great work out environment that promotes everyone to pursue their fitness goals. It feels like my second home here honestly. I recomes mountainside to everyone I know.
I’ve worked out in Gyms for 30 years. All over the US and in Canada. Mountainside fitness has the best equipment, best staff, best prices, of any gym I have ever worked out in.
Hopefully they keep working on this app. It looks good but needs a lot of work to actually be functional instead of a pain to deal with. I can't imagine how bad it was before if this is the vastly improved version. Frustrating to use.
Could we get a apple wallet passcode ? My eos and lifetime barcodes pull up with my apple wallet. Itd be a nice feature so we dont have to go in the app to check in at the gym
The biggest problem with the app I’ve had is that it will say that it has waitlisted me for a class and it doesn’t. I will go back the next day to see if my position on the waitlist has moved and I won’t even be in it hence no way to get into the class.
My only use for the app is to get the barcode integrated into my Apple Wallet. That functionally has been broken for some time and really needs to be fixed!
Won’t send me a temporary password. What is the point of joining an expensive fitness club when I can’t see schedules on the app so I can schedule my day accordingly?
Just yesterday I wrote a review on how terrible this app was, and so in hopes that there would be a new update, I deleted the Mountainside Fitness app, and re-downloaded from the app store. I’m sure glad I did. Huge difference! So far so good. Loving the new update. Keep up the great work.
I’m a manager at a Club Pilates studio in the valley and we just had an app upgrade as well that has blown away the old app entirely. The only reason I have a mountainside membership is for the classes. With this new app I no longer have the map option to navigate between the studios with ease to schedule classes at locations that work for me. The “fitness consult” and “workout assistance” is the same thing. And the “#hastag” is a slideshow of Instagram posts, total waste of space. I’m cancelling my membership anyway due to the availability of classes that I prefer, like why have a huge morning gap between the 5am classes and 8am? Going with Class Pass.
Would give 0 stars if I could. I can’t even sign in because I never received an email. I thought it was my email, so I tried 3 more different emails. It just says “Error occurred, please try again after *some* time”. Some time? How much time? Then the classes are not available online anymore and if you call, the customer service says “download the app!” Definitely giving me a reason to cancel my membership and find a gym with an actual working app.
I know the old app needed a bit of work, and a more modern facelift, but this app is awful. I wouldn’t even call this an MVP release. It has no features at all. As a PM, I’d have at least reproduced most of what was already available before taking the old app away. My barcode ID is stored, but not visible until I take a picture of the actual tag. Why not convert the ID into a barcode for me? Where are my checkins? I’m so bummed that you took away the old app and now I’m stuck with this.
This app is an exercise in insanity. I try to log-in, it says it must send a verification email with a temporary password; I never receive the email. I try opting for the forgotten password and again, though it says an email has been sent, I never receive it. I inquired at my club and the member services person could not remedy or identify the issue. I was encouraged upon joining Mountainside to download the app to benefit from all the amazing features. Nice in theory, but so far useless.
Welcome to the Mountainside Fitness app! Mountainside Fitness is Arizona’s largest locally owned health club chain, with locations throughout the Valley. The app allows our members to check class schedules at all of our locations, add a class to your calendar, and register for Peak Performance classes. Create personal goals and track your workouts both in the club and on the go. Our app allows members to sync with popular fitness tracking devices to stay motivated. And no need to carry a membership card, members are able to check in to the club with our app. Mountainside Fitness app uses the Health app that is pre-installed on your iPhone to sync nutrients and workouts data. Because of this, the app will ask you to grant read and write access to your nutrients and workouts data. Your Health sync data is only visible to you and is not sent to anyone but yourself.
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