This app could be very useful, if it had a couple of more features. and obviously fix the bugs. I like to play the lottery using the tickets that I create, I recently found out however the lottery doesn’t make tickets anymore and we’re forced to use this app, not sure why they came up with that one. On this app however, there is no way save your tickets. Subsequently, I have to re-create my tickets every time!!. In addition, on some games such as the Powerball, when you enter five rows, you can’t Touch and in some cases even see the next button, i’m not sure if it’s just my phone or all phones have this problem? If the Oklahoma lottery is going to force us into these apps, they need to make sure they work, it is lost revenue for them after all.
Scan ticket or scratcher and the app shuts down. Delete app and reinstall and same thing happens. Open app again, scan and get message that an error has occurred. Scan, scan, scan and finally get a result, “Not a Winner”. Try to enter a promotion by spending points, entered the number of points I wanted to spend, tap, tap, tap to enter and app shuts down😵💫. I know this app wasn’t created to be frustrating but it is. I know this app should be fun and engaging but it isn’t. It’s as though interns or students designed and poorly maintain it.
The easiest way to fraudulently make money by the people developing the app would be to make the app consistently not allow players to submit tickets for second chance drawings; while having someone purchase a bunch of these tickets and making sure those peoples players club accounts actually work. Given the comments and my own experience with the app either the above mentioned scenario or really crappy personnel is why the app hasn’t worked as intended for years.
This app used to be really good. Used to simulate scratching tickets so you could see what they looked like before buying. Anytime you scan a ticket to get points or see if a printed ticket won it crashes. I’m sure I have been screwed out of hundreds of points by now due to the constant crashing. Hard to spend the extremely high amount of points for prizes that nobody probably wins if you can’t get points for scans.
I love using the app to purchase my lottery tickets if I may suggest make it easier at the kiosk would allow the phone and kiosk to connect and then be able to purchase and print a ticket through the app would awesome 🤜🤛😎🇺🇸
It’s a great app, I love using it to scan in my tickets and redeem points for said tickets, but I’m a little tired of being logged out of the app randomly all the time. And when trying to log back in it won’t let me. I’ve lost over 2000 points because the app refuses to allow me to log back in. After making a new account I still couldn’t successfully log in.
App does not work. Once I have registered the account and set up the password, you would think it would be ready to go. No! It asks to verify the account by submitting the email address. Doing so just throws you into a continuous loop of creating new passwords none of which are ever successful. Can’t use any of the online features of the Players Club unless you can successfully login and that doesn’t appear to be happening.
Having trouble scanning tickets to see you're not if a winner. This happens every two or three updates I'll scan a scratcher or a ticket in the app crashes O log back in and redo it. Same thing deleted the app, reinstall it re-login try again same thing is there a way that this can please be fixed?
This app is always having issues. Scanner doesn’t work to check tickets 80% of the time, it either shuts down or says “an error has occurred”. When you try to spend points to enter a promotion the app shuts down or freezes up. It’s been like this since I downloaded the app. Nobody is maintaining this app and fixing any bugs and glitches that occur on a daily basis at this point.
When attempting to utilize the ticket checker, the scan section using my camera will not focus under any circumstances. Back out to check the camera lens in photo mode & ensured there wasn’t some smudge in the lens- checked fine. Just the app has issues. EVERYTHING is out of focus. iPhone 14 ProMax / iOS 16.1.2 If you can’t scan, you can’t do bonus drawings. I’d say their app builder is par for the course for an OK government-funded project.
To fix this issue, remove app from phone and reinstall….Please fix the players club app for Apple. It always says “ We had some trouble reaching out to the Lottery. Please check your internet network connection.” Even when I am connected to the internet. It should work regardless if I am using the internet or my cellular service. Please fix it.
I don’t loaded the app and registered and I had to verify my email address. I went to my email and found email from y’all and it will not verify my email address when I click on the link. I have tried it several times I even redid the password, but nothing works. Please fix the problem. Thank you..
I have tried multiple times to sign up and after I click verify email, it just keeps have me reput email address and password, but takes me back to verify email. Tried redoing an account and states email is already in use. No where can you input to get support.
This app consistently will kick you out of when trying to scan or check tickets. Error messages are frequent and you are consistently signed out of your account. Needs to be better.
Tried to login on the app to the players club, keeps wanting me to reset my password. Then I reset my password and it wants me to verify my account which gives me another link to reset my password. All I wanna do is save my numbers on my phone without havingTo have the play slips. But that seems to be too complicated for this app.
The Oklottery app is a complete mess…..last time I checked the director gets paid $10,00 per month for what….there needs to be a complete audit of this poorly mismanaged agency…….just a horrible mess…….contact your state representative and senators……let’s make some changes with someone who really might care about doing his/her job.
I love having access to the app; however, it often glitches, fails to scan tickets, and shuts off without reason. It has improved over the years, but definitely needs more attention and maintenance.
This app is awful. Tried logging in and it tells me my password is wrong. I reset my password and then try to login and it tells me it needs to verify my email. It then sends another email to reset my password. What’s the point of having an app if it is completely useless??
I’ve set up the app but when trying to login it makes me verify my email which sends an email with a link to reset my password, which was correct to begin with!! There’s no way to login due to the endless loop of verifying email and resetting password. Uninstalling right now!
Don’t even bother with this app, the Palyer Club will put you into an endless loop of verifying your email, never to get into the club because you have not verified your account. There is no where to submit errors or to contact support. Totally junk programming.
Tried to sign into my player club account but it keeps redirecting me to verify my account. Regardless of how I choose to do so, it sends me back to the reset password page. Frustrating!!!! Will not use it until someone fixes the bugs.
This app is unbelievably terrible. It doesn’t work at all.
I can’t even log into it. It tells me I need to validate my email, I click on the link in the email it sends, it takes me right back to where I was and won’t let me in. The ticket scanner does nothing.
I go to log in, using my email and password of course, how else, then it says I need to verify my email by typing it in, so I do then it sends me a password reset link, and so on, even tried resetting my password, just has me in a never ending loop of password reset.
Either it’s not user friendly, or it has a glitch! When you add your numbers in then hit done it should the check the numbers! It does not where as the older version was much easier to Maneuver
It’s been updated multiple times, but every time I open the application, it freezes and shuts off. It might work once or twice, but for the most part never does. It’s worthless, Oklahoma lottery fix your stuff.
This app gives me so much trouble now it’s saying that my phone is running an error for when I try to scan my tickets and scratchers. I’ve downloaded it twice and still is messed up.
This app is terrible. Never works. Looks like Oklahoma lottery app needs to get their ish together Isn’t there another app I can use to build play slips that works? The only benefit to this is it’s free so at least I’m not wasting money other than playing the lottery.
Tried joining players club. Need to verify email but keeps taking me to the app with nothing or it causes me to reset my password. After 6 times of resetting and it still saying I needed to verify my email, I gave up.
I’ve had this app for a year, it’s hardly ever working, there was just a great promotion going on and I saved the tickets that was for it, and the whole time, not a single day, the app wasn’t working. It’s crap that you lead people on
This is not working and stopped working at the beginning of this month. I contacted the lottery commission but they were no help. It just keeps saying this option is currently off line between 12:00 and 4:00 a.m. for maintenance.
App won’t load scan bar to purchase ticket. I’ve uninstalled and reinstalled and turned my phone off. How can I buy a ticket if it says error every time. Useless app.
I can not sign up for the players club and there is no info on who I could contact for help. It keeps saying to verify email, wants me to reset password then i get a blank screen.
Only one reason I got this app, to choose my own numbers! The Done button is below iPhones screen range. Why have the build the app if you don’t test it!
I don’t believe they are not fixing this bug. We are not able to verify our email after completing signup process. It goes to infinite loop. Bad programming.
All points, no play. Only redeems the points from non-winner tickets. Does not allow submissions for any of the contests. The app locks up and closes out when the promotions tab is selected.
Forget trying to use your points for promotions, just won’t work. Is this what we voted for & how the state ran IT department runs an unreliable simple app?
Download the official Oklahoma Lottery app to get the latest winning numbers and jackpot information for Powerball®, Mega Millions®, Lotto America®, Lucky For Life®, Cash 5® and Pick 3®; as well as viewing past winning numbers. You can check your numbers instantly after the drawing.
