Name: PA Lottery Official App
Rating: 4.34406 (4912 reviews)

User Reviews for PA Lottery Official App

4.34 out of 5

4.9K Ratings

12 months ago, NoReplyToHelp4x

Second Chance Tickets

I buy online because (as a senior citizen) I cannot always get out to play. The PA Lottery is supposed to BENEFIT senior citizens but I noticed that we're left out (NOT ELIGIBLE) to include our online tickets into the SECOND CHANCE TICKET DRAWINGS. I feel discriminated against because (as a senior citizen & also disabled) I am doing the same as anyone walking into an establishment & physically purchasing the ticket. I am spending the same amount of money to buy tickets but not getting equal benefits or rewards. I don't understand the reasoning for this rule & regulation. Thank you.

10 months ago, LisaB32

Much Better!

I’ve been playing this app since its inception. Starting out it was very generic, not mobile phone friendly. But as the updates kept coming it got better and better. The interface is much better. I love that you can buy your daily games. I love the different games you can play. I would like more of the kind like the wizard of Oz. Not the spin and connect ones. There are a lot of those. What I would love to see is being able to use the ticket checker and having the option of putting your winnings on your account balance. Having to take to the store to either cash it in or get more scratch offs is so last year. LOL. You’ll definitely have more people playing if they could transfer their winnings from the winning tickets to your online account. Since all the tickets have QR codes it should be easy to have them void once they have been claimed. Just a thought. Other than that the app is great!

4 weeks ago, A broke man

Waste of time

I have been playing for awhile and it was fun. I like to play for fun win some loose some, I have never cashed out because by the time I get my money up which is rare I’ll hit auto and somehow get put onto 5$-10$ bets trying to do .50$-1$ sometimes 2$. I will say there has been times I mistakenly did it as I usually play early morning when I wake up. But just the other day I had over 200$! Only the second time I’ve ever got that high. Accidentally hit 20 auto for 5$ and lost the majority. Then all down hill from there just loss after loss. It’s always like this too. The algorithm seems to just give you enough to get interested but as soon as you win it wants to take it all away. Same with the bonus money too and honestly I just want to play for fun but it’s frustrating loosing over and over again. Also there’s been times I activated bonus money codes and didn’t receive and after reaching out the first time and the pain to go through it I just had enough and stopped caring but it’s messed up. Better chances with scratch offs and even those are a rip off in PA.

3 months ago, Error.Not.Found

Could Be Much Better

First, the barcode scanning on an iPhone 14 Pro is awful. Barcode visually clear on screen but it doesn’t pick it up. Moving around using different angles and sometimes it will scan (even though it’s completely blurred on screen. Second, the location portion had been wonky for the last few weeks. On iPhone, it claims I’m not in PA or using a VPN randomly when in fact I’m in the middle of PA and do not have any sort of VPN. Doesn’t seem to matter if I turn off or on WiFi and Cell Data. In a browser it’s far worse. 95% of the time it claims I’m not in PA, even though it’s on a wired Comcast account, in the middle of PA. Or it fails to recognize the plugin. Uninstall and reinstall everything. Reboot the device. I’ve done all that more times than I can count. Everything is up to date. Tried support. Just got a placated response with no viable solutions. The days of me chasing around support responses just so I can use your service are over. If you want people to use it, be proactive and do some decent user testing.

4 months ago, tman66ler

Quick to Scan!!

I’ve tried three or four other Pennsylvania lottery apps. I even have the New Jersey lottery app since I live in New Jersey, but right next to Pennsylvania. As such I play both states, because I’m a loser for believing I’m ever gonna win. Hope springs eternal I guess. I wish the New Jersey lottery worked as simply and easily as this one does. Quick and dirty to scan instant results. I don’t know what else I can say except kudos to the developer. And I hope that someday I win the lottery in Pennsylvania, so New Jersey can shove it up their ….

11 months ago, Jonathan22dd

Payments and lack of professionalism

It takes absolutely forever to be able to find out how to cash winnings out on the side. There are not very many options then when you do you have to wait a mandatory five days before they even let you know if you need any documentation and then another three days for them to review the documentation and then another five days after approval for it to be download it into your account. Tell me when you live in Pennsylvania and you can cash your scratch off tickets all your tickets at all the local retailers that sell PA Lottery it is, it could not be more proficient with their withdrawal process and when getting winnings yeah they can take your money with seconds

5 months ago, Toughdee

Pretty straight forward

It’s fairly intuitive and easy to use. It glitches from time to time when scanning tickets. My one big complaint is that even with the volume all the way down on my phone and the phone set to silent… the app still lets out an audible chime for certain functions with no option to mute. If I set my phone to silent then it’s because I want it on silent. I’m not a fan of apps that over ride this.

11 months ago, jennmarie06

Recent update bug

I contacted in app support because several of the in app games stopped working suddenly a couple of weeks ago. The representative from PA lottery indicated she would not contact tech because my internet was the issue. I explained that the issue was right after an application update and had nothing to do with the internet because it works on other devices just not on an iPhone on any network. I confirmed with a friend more recently that said several of their games on the Pa lottery app stopped working on iPhone as well so they just use a different device. Please look at the application and fix the iPhone bug for games which include Press Your Luck. Thank you!

8 months ago, Blinddogrescue

Worst app

This app is terrible. It doesn’t remember your login and doesn’t have Face ID so you have to enter user name and password every time. It’s slow, and frequently freezes. Sometimes if you scan 2 tickets in a row, the second ticket doesn’t register and it gives you the results of the previous one. Like if you scan a loser and a $20 winner, sometimes the one that’s a winner shows as a loser as the second scan didn’t register. It’s the most frustrating app. It freezes all the time so I have to shut it down and open it then log in again. Also if you play the online games they often freeze up or won’t load. Literally the worst app I’ve ever used.

4 months ago, pw0:cvdwmm xscg

Could use some features

I wish the app remembered your login or let you use Face ID to log in. Also, even if you log in when you first open the app, you still have to log in again to enter your tickets in to the second chance drawing. The scanner beep is way too loud, and there is no way to adjust it. Unless you have headphones plugged in to you phone everyone around you can hear you scanning. It also doesn’t let you sort the remaining prizes by the prizes left. I’ll give it credit for being reliable.

5 months ago, dmcc339

Won’t scan

With my iPhone 14 Pro , iOS 17.3 and the app latest version it doesn’t seem able to scan Scratch Off tickets. I don’t see a “view port” and I must hold the phone about 8” away from the ticket to get the camera to focus. And there’s no way to change the camera lens to get a closer focus. Once upon a time it would focus clearly at a couple inches. The developer reply to the above review included, “ We'd be happy to take a look into this for you.” I have know idea what that vague response means. I’m cynical, and believe it means “we’ll throw it on the ‘to do’ pile, and it’ll die there.”

7 months ago, SuznSl

What is going on with this app?!?

Is anyone reading all these poor reviews? I click on my name to see MyBonuses and it opens an all white page where I can’t do anything more. I can’t deposit money to play draw games, nor see my bonus offers. Ok…so now I went to the Promotions page, clicked on more Info for a Daily Promotion and saw a link to MyBonuses and that link actually took me to the correct location. I Claimed todays bonus but now I have to do it all over again to add a deposit. I’ve had nothing but issues with this app for the past year and a half. I see others complain of the same issues I have. Please fix!

3 months ago, Steelergirl82

Horrendously Long Withdrawal Process

I’ve been waiting over a week now for a small withdrawal. They can take money from my account immediately, but take forever and a day to process withdrawals. Completely unacceptable. I feel like they do it on purpose in hopes people will just cancel the withdrawal and continue to spend money on the site. Their site says it takes 3-5 business days for processing. It has now been 7 business days and about 10 days total since I requested my withdrawal. When I contact customer service, I’m told that their payments team just hasn’t gotten to it yet. Unbelievable!!

1 year ago, lee5710

Needs improvement

All in all a good site. Some improvements needed to fix annoying problems. Hopefully in the future they will be corrected.

4 months ago, Hi, it's me, Stan.

How does app have 4 Stars?!!!

Awful! It’s giving Geocities in 1997. They schedule maintenance on the nights with the highest jackpots. “Gee, the Mega Millions is up to 650 million, why don’t we pull the app for the entire day?” If your credit card expires and you’re issued a new one or if your billing address ever changes, look out you’ll be completely screwed. If they demand you upload documents to prove your identity, prepare for the inevitable lobotomy you will need after contending with their worthless app, never-ending error messages, and special olympian customer support reps. This app is so ghetto it actually makes me homicidal.

1 year ago, Jaws843

Needs a lot of work

No option for Face ID. Saved password won’t automatically populate. It’s a hassle to login every single time I want to scan a ticket and check it for rewards. I want to open the app, easily scan a ticket once and know if it’s a winner and then have it automatically enter me for the rewards. Why do I have to scan it twice? Also, the ticket scanner button should be prominent on the main page. I shouldn’t have to go into the menu and find it.

6 days ago, Paradise G56

Ilottery

Half the time it won’t accept your credit card to Play the games. The can someone please develop a way to play all numbers like Cash 5 on line for the handicap and people who Has no way to play their lottery.. Pa lottery is losing a lot of revue because there is no where within walking distance for a lot of people..

1 month ago, Mad ode

Lots of issues with e instant play

Always issues with the instant plays. Landscape doesn’t work so I can’t play those games (used multiple tablets/phones and it’s the same on all), can’t load any games today - 504 errors today AFTER I deposit to play a bonus, bonuses not calculating correctly, some games not calculating winnings (Lucky 13)! Also, When you have specials like March Madness or the current Lucky 13, we should be able to know how many entries we got.

11 months ago, Bobo82391

Error messages

Constantly getting error messages….Mostly when trying to sign up for a bonus play. As of recently I cannot play any einstants. Screen pops up and then goes play to the screen to play for real money. Take into consideration I am using the mobile app but lets be honest who doesn’t use their phone more than anything. Frustrating because I have cash on there but can’t play.

11 months ago, Sexy Ma 007

Ridiculous

Every 7-10 minutes after I start winning something the app stops everything with an error message talking bout technical difficulties and I have to actually close the app and sign back in it is so frustrating!! I called several times about this issue and it’s like customer service just laughs at me. I have tried deleting the app and restoring it and the same thing, and even when I play online I have the same issue!!!! I’m fed up!!!

1 year ago, Heartcrnp08

Lousy app

I tried to play the Powerball and it was spinning and spinning and then said, check your email to see if you got numbers. I checked my email and there have been no numbers. I tried to do a live chat and I was in queue number 33 and waited for 45 minutes. When I got down to Number four it disconnected. I reconnected and was put back at the top of the queue and again, when it got down to four it disconnected again. My account is down to $12 from trying to play the Powerball but I have no numbers

11 months ago, Moneymachine40

Payments and withdrawals

I play multiple online casino games for years; and it take’s literally 30 seconds to deposit any amount of money but more then a week to withdraw your winnings. I think this is ridiculous especially when we’re not talking about a large amount. Idk if it’s the lack of workers, the software, or a combination but it needs to be fixed. I just can’t put any more money into this app.. Update— it’s now been 7 business days and it’s still showing pending smh what a joke.

12 months ago, stupid58

PA Lottery App

Although it was recently upgraded it still is one of the worst designed apps I’ve ever used! PA Lottery encourages you to use bonus codes on scratch-offs and fast-play games but the explanations they provide for use are very confusing! Also I don’t understand why there’s an expiration date on bonuses earned? I’ve made deposits and was credited bonuses. I didn’t return to the app until a week later and discovered they were gone without any warning!

7 months ago, Sockmonkey13

Terrible App

I really only use the app to check scratch off tickets, and to enter the second chance drawings. But it’s awful for both of these purposes. It doesn’t save your log in, so if you close the app at all, you have to sign back in. It doesn’t like to actually scan the QR codes, anymore. And, if it does work, it usually only works for about 3 tickets, and then you have to close the app, sign back in, and try again. Absolutely awful. I’d give it zero stars, if that was an option.

1 year ago, Gusset’s

It’s fun to play in the comfort of your home!!!

It’s really a nice not to have to get dressed, drive 10minutes, & wait in line to play the PA Lottery! This is a new experience for me. I’m enjoying playing in the comfort of my own home, especially on those days when I don’t have the strength or energy to get up and go.

1 year ago, Boooooorreraaad

Worst app ever

Literally the worst app I’ve ever used. It’s a shining reflection of the efficacy of the failure that is the PA government. It crashes constantly, logging out your account each time. The UI is awful and feels as if it’s from the 1990’s. I attempted to play the Powerball but the app is trying to convince me that I am not located within the state of PA (when I very clearly am). The features rarely function as intended and the app is constantly telling you to “contact customer support” anytime anything does not properly work. What a nightmare.

10 months ago, pammac177

Bonus

Not happy they took my 90 $ bonus away. I put in 100 to have it matched so I could play several days without worrying. It took the bonus money I never spent plus some of my winnings. After only 7 days. I wish I would have known before . I would never have left it go to waste. Don’t offer if your going to take them away. Today and several other times didn’t get my bonus.

1 month ago, Momcat1369

Normally I love this app

Normally I love this app but for the last 2 weeks is has not allowed me to check my tickets. When I scan my tickets in the ticket checker section it come up see retailer . I’m really upset I have so many tickets it’s easier for me to check on app instead of standing in a store for 15 minutes to check my tickets. Please look into this .

5 months ago, Vadalynn17

It’s all rigged lol

I got a 100 bonus credit that had to be played 10x before I could collect any of my winnings. Without ever putting any extra money in I was able to play $1000 in 3 days. Once the $1000 was played I had $5 left that I was able to withdrawal lol I continued to place and never won more than .50 cents on a dollar bet lol I knew this would 99% happen but thought maybe I’d get lucky and be wrong. It let me win $1003 but could only withdrawal $3. These are all rigged.

7 months ago, PJM273

Buckaroo

This is the absolute biggest joke, ripoff! You cannot win ANYTHING on here. I have literally spent thousands and have never had anything worth cashing out. Nothing but extortion. I thought online casinos were bad, they don’t even compare to this clown show!

3 months ago, icouldcarelessaboutappnow

Terrible

Used this app for years. Said I needed to up date did the update and cannot open anymore. Emailed for help no response. Called and got some one apparently not even in this country must have there help line out sourced overseas. Had me try a couple things said they couldn’t help me that it was a problem with my iPhone. Didn’t happen until I tried to do update on lottery app and lottery app is the only thing not working. Pa lottery is a joke

5 months ago, Xanon23

Not good

This app is not good. Every time I try to buy a draw game ticket I have to re-login, I try to buy a ticket again… it asks me to login, tried by again,asked me to login. So I can never actually buy a draw game ticket because it never lets me stay logged in. It’s 2024 get with the program and get the glitches out. Apparently none of their lottery winning proceeds go to the developers of this app.

11 months ago, TailPupp

Seeing is believing

I can’t lie I didn’t think it was so easy to win but it is and so convenient because it’s so hard for me to make it outside the house. Easy to access and doesn’t take too much time to load.

8 months ago, Cad0227

Recent updates have caused problems

This app used to be great but recent updates have caused it to hang more often than not, especially when trying to scan tickets. It’s definitely due to some kind of recent update because before now I have never seen this problem.

4 months ago, mokumax

Terrible and now worse

At least it worked before. Now it barely scans tickets. They are completely out of focus before it scans IF it scans. How many times do I have to login??? As a developer this garbage app drives me insane. Pa at its finest. I have the latest and greatest iPhone. Have you ever heard of testing?? Do yourself a favor and just copy another states app that actually works. Waste of money and time and I’m sure they’re scamming everyone. No winners for sure.

10 months ago, AdidasNorlax

A bad app

The idea is nice, the execution is pretty pathetic from the 5th largest state in the US. No faceID login or 2FA even though your payment method is linked. Difficult to navigate, poor interface that looks like it’s on dial up AOL, often stuck on loading screens, and worst of all there is no tab to easily see past purchased numbers or tickets. For an industry that makes such huge profits in a large state, this is quite embarassing. Please fix the VERY obvious issues.

2 months ago, RGLinPGH

App unable to scan tickets

This app is never reliable… Always something not working right with it. Now it says to “take ticket to retailer”. There is no way all my tickets won, let alone that much. Please fix the app and give someone an option on the app to email someone with app issues. Embarrassing that the state can not put a good product out there.

11 months ago, Rebekka66

Not the same

Although the ticket checker option is quicker than the past versions, there are problems with entering second chance drawings. Had to check the same ticket 3x to get the option to enter second chance drawings. This makes me doubt the accuracy of the ticket checker and I end up going to retailer to check all tickets anyway.

10 months ago, TamithaM

Not pleased

I made a ten dollar purchase it charged me twice! Then I actually win for a change n its now day 5 and my money still isnt in! I sent my info in yrs ago n have spent a small fortune on the site w 2 withdrawals over 5 yrs! Both have taken alot to even get! Usually i never win- straight down! It takes literally secs to put money into a PayPal yet here it is 5 days after they take an extra ten from me and im still waiting

10 months ago, Joe Capasso

Scanner doesn’t always work correctly

You barely get the scanner near the barcode and it responds. The problem I have found sometimes it says it’s a winner but when you go to cash them in it’s not always the case. Previous versions were much more reliable.

1 week ago, Gadscylla

I love it!

Besides the length of time it takes to withdraw your winnings, I love the convenience of this app and the variety of games that comes on it and how they cycle out for each season

3 months ago, hfkskdkv

Update made it impossible to use debit card

I have no clue why, even trying to go through PayPal, ilottery will NOT accept my debit card. I’ve tried a few times over the last month or so. My card is 100% active. I use it everyday everywhere else with no issues. So I guess it’ll keep me from playing the measly $10 a month on easy access tickets. I’ve given up trying, haha. 🤷🏼‍♀️

1 year ago, Tinygurl555

Invasion of privacy! 2 forms of ID to use it! Stupid

They want two forms of ID and they justify it because you can buy lottery on it. It should only be if you want to gamble on it. I can no longer access my VIP, or enter any of my tickets into the second chance. Ticket checker never works. It should only require ID verification sign up when you use the purchase feature. They will never get my birth certificate.

11 months ago, newbonmot

Less Than Zero Stars

“Information: connection refused” Why why why why why why why why why why is this excuse for an app so so so so so so so buggy buggy buggy buggy buggy buggy! Long story short: app won’t let me sign in because because because because? Please don’t send me to a so called CS phone#, please don’t follow this up with an automated response. Just FIX THE APP! Signed, Every Review in the last Month

8 months ago, like4566

It never works a new way for them to scam an get over on ppl

The app never works never !! They want to question you as to why you taking your money back like it’s not your money . An like the app work they pick the same numbers all year nothing new . This a scam an so is the app that’s why it don’t work . It don’t want you to win .

9 months ago, howifeelaboutit0000

Failing

Since sometime yesterday, when I play the einstant games. Even I win anything it starts spinning and then gives me an error and doesn’t give me the funds, so I have to continuously go out and back into the game until it eventually loads the winnings to my balance.

2 months ago, K. Aragon

Pointless

Jams up and then if you win they contact you to ask why you stopped playing. Ridiculous.

4 months ago, tototnftnf

Bad

Deposited $10. Went to order powerball, because the system is having issues I will miss my window. I assume they’re running a 1995 server or they’re trying to run it on the least amount of resources on purpose to maintain higher profitability. They won’t invest to allow an easy use of their app which should bring in more funds and players. But I get it… short term gains long term losses.

1 month ago, Masugah

Not working

I used to love this app, but in one of the recent updates, the app stopped recognizing when I rotate my phone, which makes my favorite E instant games impossible to play. I’m very disappointed and I hope they fix this issue soon.

4 months ago, PMMMKM

App crashes on load after update

I have been using an older build version of this app for a number of years without issue until I updated to the latest release in the App Store. Now, it immediately crashes upon load. I have deleted and reinstalled the app and restarted my device but there was no change.

Description

The official app of the Pennsylvania Lottery offers fun, convenience and information to players on the go. Features include:    • The ability to take iLottery with you and play on the go anywhere in Pennsylvania! • Ticket Checker - Scan Scratch-Offs, Draw Games, Fast Play Games, and Keno to see if the ticket is a winner   • Ticket scanner to enter current Second-Chance drawings • Daily & Past Winning Numbers • Current Jackpots   • Exclusive mobile app giveaways • Latest Scratch-Offs and Scratch For Fun • Scratch-Offs Prizes Remaining • Current Fast Play Progressive Top Prizes   • VIP Players Club access   • Retailer locator  • How to claim your prize     Subject to all applicable rules, regulations and laws. Must be 18 years or older to play. Please play responsibly. Compulsive Gambling Hotline: 1-800-848-1880.   Every effort is made to ensure the accuracy of the winning numbers, prize payouts and other information offered via the Pennsylvania Lottery's mobile app. The official winning numbers are those selected in the respective drawings and recorded under the observation of an independent accounting firm. In the event of a discrepancy, the official drawing results shall prevail.    For questions or comments regarding this app, please contact the Pennsylvania Lottery at  [email protected].