I buy online because (as a senior citizen) I cannot always get out to play. The PA Lottery is supposed to BENEFIT senior citizens but I noticed that we're left out (NOT ELIGIBLE) to include our online tickets into the SECOND CHANCE TICKET DRAWINGS. I feel discriminated against because (as a senior citizen & also disabled) I am doing the same as anyone walking into an establishment & physically purchasing the ticket. I am spending the same amount of money to buy tickets but not getting equal benefits or rewards. I don't understand the reasoning for this rule & regulation. Thank you.

1 week ago, LisaB32

Much Better!

I’ve been playing this app since its inception. Starting out it was very generic, not mobile phone friendly. But as the updates kept coming it got better and better. The interface is much better. I love that you can buy your daily games. I love the different games you can play. I would like more of the kind like the wizard of Oz. Not the spin and connect ones. There are a lot of those. What I would love to see is being able to use the ticket checker and having the option of putting your winnings on your account balance. Having to take to the store to either cash it in or get more scratch offs is so last year. LOL. You’ll definitely have more people playing if they could transfer their winnings from the winning tickets to your online account. Since all the tickets have QR codes it should be easy to have them void once they have been claimed. Just a thought. Other than that the app is great!

1 month ago, Jonathan22dd

Payments and lack of professionalism

It takes absolutely forever to be able to find out how to cash winnings out on the side. There are not very many options then when you do you have to wait a mandatory five days before they even let you know if you need any documentation and then another three days for them to review the documentation and then another five days after approval for it to be download it into your account. Tell me when you live in Pennsylvania and you can cash your scratch off tickets all your tickets at all the local retailers that sell PA Lottery it is, it could not be more proficient with their withdrawal process and when getting winnings yeah they can take your money with seconds

3 months ago, lee5710

Needs improvement

All in all a good site. Some improvements needed to fix annoying problems. Hopefully in the future they will be corrected.

3 weeks ago, jennmarie06

Recent update bug

I contacted in app support because several of the in app games stopped working suddenly a couple of weeks ago. The representative from PA lottery indicated she would not contact tech because my internet was the issue. I explained that the issue was right after an application update and had nothing to do with the internet because it works on other devices just not on an iPhone on any network. I confirmed with a friend more recently that said several of their games on the Pa lottery app stopped working on iPhone as well so they just use a different device. Please look at the application and fix the iPhone bug for games which include Press Your Luck. Thank you!

2 months ago, Jaws843

Needs a lot of work

No option for Face ID. Saved password won’t automatically populate. It’s a hassle to login every single time I want to scan a ticket and check it for rewards. I want to open the app, easily scan a ticket once and know if it’s a winner and then have it automatically enter me for the rewards. Why do I have to scan it twice? Also, the ticket scanner button should be prominent on the main page. I shouldn’t have to go into the menu and find it.

3 weeks ago, Bobo82391

Error messages

Constantly getting error messages….Mostly when trying to sign up for a bonus play. As of recently I cannot play any einstants. Screen pops up and then goes play to the screen to play for real money. Take into consideration I am using the mobile app but lets be honest who doesn’t use their phone more than anything. Frustrating because I have cash on there but can’t play.

1 month ago, Sexy Ma 007

Ridiculous

Every 7-10 minutes after I start winning something the app stops everything with an error message talking bout technical difficulties and I have to actually close the app and sign back in it is so frustrating!! I called several times about this issue and it’s like customer service just laughs at me. I have tried deleting the app and restoring it and the same thing, and even when I play online I have the same issue!!!! I’m fed up!!!

3 months ago, Heartcrnp08

Lousy app

I tried to play the Powerball and it was spinning and spinning and then said, check your email to see if you got numbers. I checked my email and there have been no numbers. I tried to do a live chat and I was in queue number 33 and waited for 45 minutes. When I got down to Number four it disconnected. I reconnected and was put back at the top of the queue and again, when it got down to four it disconnected again. My account is down to $12 from trying to play the Powerball but I have no numbers

1 month ago, Moneymachine40

Payments and withdrawals

I play multiple online casino games for years; and it take’s literally 30 seconds to deposit any amount of money but more then a week to withdraw your winnings. I think this is ridiculous especially when we’re not talking about a large amount. Idk if it’s the lack of workers, the software, or a combination but it needs to be fixed. I just can’t put any more money into this app.. Update— it’s now been 7 business days and it’s still showing pending smh what a joke.

2 months ago, stupid58

PA Lottery App

Although it was recently upgraded it still is one of the worst designed apps I’ve ever used! PA Lottery encourages you to use bonus codes on scratch-offs and fast-play games but the explanations they provide for use are very confusing! Also I don’t understand why there’s an expiration date on bonuses earned? I’ve made deposits and was credited bonuses. I didn’t return to the app until a week later and discovered they were gone without any warning!

3 months ago, Gusset’s

It’s fun to play in the comfort of your home!!!

It’s really a nice not to have to get dressed, drive 10minutes, & wait in line to play the PA Lottery! This is a new experience for me. I’m enjoying playing in the comfort of my own home, especially on those days when I don’t have the strength or energy to get up and go.

3 months ago, Boooooorreraaad

Worst app ever

Literally the worst app I’ve ever used. It’s a shining reflection of the efficacy of the failure that is the PA government. It crashes constantly, logging out your account each time. The UI is awful and feels as if it’s from the 1990’s. I attempted to play the Powerball but the app is trying to convince me that I am not located within the state of PA (when I very clearly am). The features rarely function as intended and the app is constantly telling you to “contact customer support” anytime anything does not properly work. What a nightmare.

7 days ago, TamithaM

Not pleased

I made a ten dollar purchase it charged me twice! Then I actually win for a change n its now day 5 and my money still isnt in! I sent my info in yrs ago n have spent a small fortune on the site w 2 withdrawals over 5 yrs! Both have taken alot to even get! Usually i never win- straight down! It takes literally secs to put money into a PayPal yet here it is 5 days after they take an extra ten from me and im still waiting

2 weeks ago, pammac177

Bonus

Not happy they took my 90 $ bonus away. I put in 100 to have it matched so I could play several days without worrying. It took the bonus money I never spent plus some of my winnings. After only 7 days. I wish I would have known before . I would never have left it go to waste. Don’t offer if your going to take them away. Today and several other times didn’t get my bonus.

1 month ago, TailPupp

Seeing is believing

I can’t lie I didn’t think it was so easy to win but it is and so convenient because it’s so hard for me to make it outside the house. Easy to access and doesn’t take too much time to load.

1 month ago, Rebekka66

Not the same

Although the ticket checker option is quicker than the past versions, there are problems with entering second chance drawings. Had to check the same ticket 3x to get the option to enter second chance drawings. This makes me doubt the accuracy of the ticket checker and I end up going to retailer to check all tickets anyway.

2 months ago, Tinygurl555

Invasion of privacy! 2 forms of ID to use it! Stupid

They want two forms of ID and they justify it because you can buy lottery on it. It should only be if you want to gamble on it. I can no longer access my VIP, or enter any of my tickets into the second chance. Ticket checker never works. It should only require ID verification sign up when you use the purchase feature. They will never get my birth certificate.

3 weeks ago, newbonmot

Less Than Zero Stars

“Information: connection refused” Why why why why why why why why why why is this excuse for an app so so so so so so so buggy buggy buggy buggy buggy buggy! Long story short: app won’t let me sign in because because because because? Please don’t send me to a so called CS phone#, please don’t follow this up with an automated response. Just FIX THE APP! Signed, Every Review in the last Month

5 days ago, Shoikana

Mostly good!

Except for the very annoying beep that happens when I scan a ticket even though my phone is silenced.

2 months ago, LJ in Pgh

Works horrible after recent update

Unable to enter second chance drawings consistently. It scans the barcode and often goes no further. For everyone that you receive a verification of how many entries, 3 or so attempts result in nothing. I deleted the app and reinstalled 2 times with no improvement. Would give no stars if able to do so.

2 months ago, Ham Slyce

It used to work

I mainly use the app to scan my tickets and verify if they’re winners or losers. For draw games and instants. I don’t know what happened to it, but most of the time it does not work. It doesn’t matter if I’m on cellular or Wi-Fi, whether I restart the app, or restart the phone. It makes no difference. It just sits there and spins its wheels.

4 weeks ago, lil ziptie

Waste of money

Tried to deposit $30 but said “we didn’t get that” but took the $30 out of my bank, after contacting them they said the money went through and I played it when I didn’t. So they screwed me on $30. You have a 10% chance at winning anything on any game. This app is a joke!

3 months ago, JJ Furey

Great games

Always an opportunity to win here!!

1 month ago, Trash man72

Scammers

Was easy to deposit money. now that I’m out of state it won’t let me withdraw my money. They asked for nothing to deposit but now to withdraw they want all kinds of documents and it gives error every time I try to upload. Scam they’ll take your money but won’t give it back!!

3 months ago, no ebay

Not that great.

This site is Not user friendly. The draw games make you pick day or evening every time you pick, after 1:30 pm it should change to evening than it should have the option of day or evening ????

1 month ago, joswald21

Poor User Experience

Stop making me login so many times. Fix you location solution so that it works without failing on Safari on iPhone.

2 months ago, Tishiema

Unstable

The app lets you make a deposit but when you go to play it can’t determine your location. You have to keep logging off then back on again. The games skip and freezes and says you off are not in the state in the middle game.!

2 months ago, Time2Pose

App doesn’t work

I keep trying to add funds and it doesn’t work. I keep getting - Deposit unsuccessful (E4501). I have done this one time before with no problem but now it doesn’t work and there isn’t any explanation on why it won’t go through. Googling it is useless.

1 month ago, Eagles27!

Games Freeze Up a lot

Told customer service many times games say something illegal happened n I can’t get out of the game. Kicks me out of game. Have to reboot my iPhone or delete n reinstall App. Not worth the aggravation.

3 months ago, RickItch

Bad Update.

Most recent update totally ruined the app…. Why even try and change it with the extra sounds and pointless bs……

2 months ago, Fescue42

App doesn't work. Developer doesn't answer.

Cannot deposit any money. Endlessly fails. No response to contact form. The contractor should be fired by the state, but maybe someone has been bought off to prevent that. Seems like Scientific Games International Inc is either incompetent or crooked?

3 weeks ago, Tattoomanny

The app needs to be benefited itself .

Log in issues , slow , need to login twice for second chance . Now can’t log in since update. Seriously such a joke that you paid a developer for trash. Seriously a 15 year old kid could do a better job . WAKE UP AND INVEST IN YOUR OUTDATED TRASH

3 months ago, Joby22

Scam

Oh NO… NO…Stay away, and it’s a 100% scam run by a reputed government. They Steal Your money and never win any reasonable ransom. Don’t lose; you are hard to earn cash for those who never worked for the USA or never gave any contributions to PA. Please stay away keep your money with you or spend for your best.

2 months ago, Lizzer13

Too many Technical Errors

Too many disruptions because of technical errors.

1 month ago, Tee215t

Error

I’m also getting an error message while using the app which makes me always having to delete app and download again. Erking

3 months ago, Murpez

App Needs Fixed

We always like to use this app but lately, when scanning tickets, it just spins and spins. So frustrating! Please fix it!

1 month ago, raliegh7788

Winnings

Was doing good until my bonus money was converted to cash then I lost all of it Is it rigged what , so disappointed

2 weeks ago, Citrus169

Checking tickets

I need to delete and restart this app at least once a week! It will not check my tickets! Many others have complained to me about the same thing! It just keeps dialing ! I

1 month ago, laureng523

Fixed

The einstant games are obviously fixed. You win .50 then .10, then .40 in one game to add up to $1. In the bonus game, you get 2 whammies and $10. I know that isn’t how it goes every time, but it’s enough to be predictable.

2 months ago, fosterfoster

Doesn’t work right

Scanning the tickets doesn’t work properly. I had a powerball and one match and it told me I had no win. This app used to work nicely but since it’s been dolled up it’s useless if it misses any winnings.

2 months ago, NEPA Driver

Needs a lot off of work

Three weeks states time out..check later…try to download but no good

2 months ago, Chelsea vlong

Never takes my payment.

I can try to deposit money from my card only takes it once then never again. Like take my money!! I’m trying to play!!

2 months ago, phily1girl

You’ll never win

You have better odds buying scratch offs in person. This app just takes your money. The ticket scanner works well, but I’d suggest you don’t play any games thru the app

1 month ago, Nonscratch!

Won’t open on my iPhone!

Always loved this app to check bar codes on scratch offs.. now app won’t even open.

3 months ago, bogey91919

Bad

Ever since the update, the ticket checker hardly works, have to close out and open about 5 times before it works, most of the time it is just processing.

4 weeks ago, Kassiedw123

Awful

If you at any game more than 10 mins you get an error messages and it closes the game. Talked to online support and they were no help. Deleted and redownloaded as well

3 months ago, tbs1229

Terrible

This app is terrible. Error after error make this virtually unusable. And No one wants to log in just to use the ticket scanner, which never opens anymore.

3 months ago, Jackapal

Too many bugs and probably one of the worst apps I have!

Always lagging and can't deposit funds when I use to be able to.

2 months ago, Vivier313

Does not work!

Have tried on multiple devices and the app will not allow you to buy. Don’t waste your time!

Description

The official app of the Pennsylvania Lottery offers fun, convenience and information to players on the go. Features include:    • The ability to take iLottery with you and play on the go anywhere in Pennsylvania! • Ticket Checker - Scan Scratch-Offs, Draw Games, Fast Play Games, and Keno to see if the ticket is a winner   • Ticket scanner to enter current Second-Chance drawings • Daily & Past Winning Numbers • Current Jackpots   • Exclusive mobile app giveaways • Latest Scratch-Offs and Scratch For Fun • Scratch-Offs Prizes Remaining • Current Fast Play Progressive Top Prizes   • VIP Players Club access   • Retailer locator  • How to claim your prize     Subject to all applicable rules, regulations and laws. Must be 18 years or older to play. Please play responsibly. Compulsive Gambling Hotline: 1-800-848-1880.   Every effort is made to ensure the accuracy of the winning numbers, prize payouts and other information offered via the Pennsylvania Lottery's mobile app. The official winning numbers are those selected in the respective drawings and recorded under the observation of an independent accounting firm. In the event of a discrepancy, the official drawing results shall prevail.    For questions or comments regarding this app, please contact the Pennsylvania Lottery at  [email protected].