Downloaded this app to pay for school cafeteria. Tried to add bank account or credit card and it redirected me to website which was weird as that feature was not built into the app. Once I got bank account and credit card added, I clicked ‘Authorize’ button and nothing happened. There was a message at top of page stating it could take up to 1 minute. So waited two minutes still nothing. Clicked the button again and still nothing. So finally gave up trying to use the app to make payment and went online and made payment instantly. Don’t bother using this app. Save your time and just do it online on their website!
With the update today (1-9-20) I’ve notice developer listens to reviews to make the necessary changes in the app. Glad app is working and I see what I type when logging in regardless which mode my phones on, how I fund kids account, and the ending days balance. That’s very important for me. Thank you developer for listening and putting in the hard work to make our demands come true. Cause I was days away from deleting the app and waiting a year to reinstall it. Would give 5 star but I’m worried app will go back to chaos. If it doesn’t in the coming week will update my review to 5.
As you already know, the update to this app has broken just about everything that used to work just fine. Although the old version was simplistic in aesthetic and had a somewhat clunky UI, it was functional and those of us who have been using it for years could work around those shortcomings. But now all the things already mentioned in previous reviews are killing this app. You’ve got some work ahead of you, dev team. 🤦🏼♀️
I set up my account via computer/online. But the app logged in quickly, displayed balances quickly and let me use my existing payment method to add funds. Did notice my profile page resulted in a website redirect to again login. Will bump to 5 stars when you add apple pay support. For now will neanderthal my way through punching in digits.
I have been using this app since my son started school. All of the sudden there is a new interface that does not recognize my email or password; however, when I do “forgot password” it sends me to the old log in screen that actually recognizes my account. Then I go and try to replenish my account and the payment won’t go through, it stays frozen with the payment button highlighted. Just bring back the basic app you had before.
I have used this app for a few years now and loved how convenient it is but the last update had left it useless for me the app itself will not accept my payment says it has been declined and I have tried three different cards and then when I go to the full site and click authorize payment it does nothing. So frustrating!! This has been going for about a month for myself!
The latest update has screwed something up. It won’t recognize my primary payment source. All of a sudden, my primary source isn’t listed in the app and when I check it online, it’s correct but the app still won’t list my primary payment source.
I have used this for years and now I have problems every time I try and use the app. I have to go to the full site to make any payment to my child’s account. When I type I cannot we anything in any of the menus or see anything on the drop downs as well. I’m then redirected to the full site where I have to login again. Please update. I really liked the old version and it was very user friendly.
Not user friendly, old and ugly user interface, the viewing options are not intuitive (there’s no option to see a balance, for example). When I tried to load money on the account, it just froze and would not complete the transaction. Cheap, ineffective option. Using cash is easier.
Legit the worst performing app on my phone and the least user friendly. I wish schools didn’t use this service. It would be easier to get a carrier pigeon to deliver the payment. It now tells me payments for my school aren’t supported on the app and directs me to the website. I can no longer see purchases. It only lets me make a payment.
I’ve been using the app for YEARS with absolutely NO problem and now, after an “update” from the app, it’s AWFUL! I can’t sign in as the keyboard characters will not show. And, after deleting the app, reinstalling, and restarting my iPhone XS Max phone, continues to malfunction. What’s wrong PayPams??? You had a good thing, already...and if it ain’t broke, don’t “fix” it. 😡
Seriously, what were y’all thinking? You wiped out my kids’ pictures. You shrunk the layout to where I need glasses and I don’t use glasses! When logging in it doesn’t show my user name when I type, just spaces. It would be better to reset to 5 days ago and push that version back out, thank you very much.
It would be nice if the money posted in real time instead of 2 days later. I know it’s possible because the processing fee happens with the transaction so this is not a bank “check by phone”transfer. Otherwise, it’s pretty convenient.
A phone # is required to create a new account but the format is not for a phone # in the US. When I go to the help tab it just sends me back to a former screen. No help whatsoever. I attempted to sign up a few years ago and was unsuccessful then also. This app is useless.
I made a purchase and there is only half of the money went to my balance. I got a message from support that it will show up after school lunch activity. What I really hope is that there is a zero star option!!!
I agree the update doesn’t allow you to see which accounts you’re paying with. Something else that needs to be added is an immediate update once a payment is posted!!! If I put money in my sons account it should update in the system THEN not 3/4 days later!!!
If I could give this app zero stars, I would! My child is in kindergarten this is so it’s my first time using the app. Compared to the way it was prior to the upgrade, it’s terrible now. The previous version was nice looking and very user friendly! Please go back!!!
This app truly frustrates me. Our school system used Lunch Money (effortless!) to fund lunch accounts in the past and recently switched to this service...I am not impressed. The fact that I have multiple children seems to be an issue as you cannot fund them at the same time. The shopping cart needs improvement, I find it odd that I am hit with multiple transaction fees when I am paying for multiple children. It is ONE transaction and this is highway robbery! This app literally gives me a headache upon entering because it cannot perform simple actions that just make sense to most. Strongly considering deleting this app because it certainly does not add value (by value, I mean convenience). Going back to sending money (or even a check😬) to the school is less painful than this experience.
This app makes my blood pressure go up! When it USED to work it was great. Now my card won't show up most of the time and if it does it won't show the shopping cart so I can move on. The mobile site is a crock too because it won't let me select an amount half the time. This was supposed to be an EASIER way to pay for lunch but it's not at all. PLUS I have to pay a service charge when I AM able to make it finally work. If someone would just spend some time working out the kinks this could be a good app but lazy designers who don't keep up with their stuff make everyone want to poke their eyes out.
I've noticed that the button you press to actually make the payment (at least when the app is running on an iPhone6) is way up on the top-right behind where your battery/Bluetooth status indicators are and it's quite difficult to register a button press. Maybe if it was a little closer to the center of the screen, it would work better. I imagine this would further frustrate parents who have multiple students to pay for as there are many complaints as well about having to pay for each student individually.
I would rather be able to use the PAMS website on my iPad than have to download ANOTHER app for it. I couldn't seem to access any payment options from the website menus (I wanted to set up auto payments), besides setting up my account and card info. So I downloaded this app, unsure if it was, indeed, the same service (would help to use matching logos) to set that up. All I could do is select how much of a payment to make. I couldn't even select an amount for each kid, THEN pay. Hopefully these features get added soon, or better yet, make the website work on the iPad! Thanks.
I agree with many of the previous reviews. And, unfortunately it doesn’t look like there have been any changes to the app based on reviews. I won’t be using the app since I can’t process multiple student payments at once. I agree with others that I won’t pay the service fee for each child when I can use the website and only pay one fee to process multiple student payments in one transaction. Hopefully, they will update their features soon to make the app more useful.
I should not have to pay $1.95 each time I add money to my child’s account. Reason being, I have two students in the same school! So I should be able to add money to both of their accounts at the same time without having to pay double the fees! This is just their way of taking more money than they should be entitled to. Do you not understand that 95% of families in our school district get free and reduced meals, meaning they already can’t afford it. So you think it’s okay to keep charging fees for separate students in the same family. Pathetic.
The app is nice for easy access to lunch accounts, but it would be so nice if it had push notifications that can be turned on to get notified when purchases are made. I hope that will be in the next update! Would also be nice if I could stay logged in without always having to put in my password. 5 stars if those features were made available.
PayPAMS is the simple, safe and secure portal to pay for school meals. Parents can view meal account balances and items purchased at the school cafeteria. PayPAMS will ensure that your money goes directly to your child's account! To access the app, use your current PayPAMS user name and password or register on www.paypams.com.