After 9 months of giving The Rapid City Journal a chance to deliver an acceptable app, I’ve run out of patience. This is a very clunky app, loaded with ads and click bait. The biggest annoyance is trying to read the digital version of the printed paper, which is the primary reason for the subscription. I access the print replica via an iPad Air 4th gen. The top half of the page is one large ad that will not go away. After several attempts with the customer service to to find out why this is happening, still no resolution. This company has some serious issues to resolve with regards to technology and customer service.
Why does this app get worse and worse. At least before the update I could read some of the articles, after scrolling past the same repeated story multiple times. Now any story I try to open I get a pop up that says the content is not available and to retry or cancel. I have deleted and re installed the app with the same results. I did not think it was possible, but the app is worse then the stories.
Simply the worst app on my phone. It’s as if they don’t want you reading their news. Difficult to navigate and reading the E-Edition is a hit and miss endeavor. I haven’t even got into their lousy news coverage. Almost all news is national news I read online the day before. When you have to go to a TV app to read local news and cannot find it in the “paper,” something is wrong. Why pay for aggravation?
RCJ is so difficult to deal with. Every time I contact them I am told different things. Emails go unanswered. I recently cancelled the hard copy and chose to get digital only. I read this on my apple phone and was assured my family members would also have access. This is not the case. Once again no one is responding to emails. Any suggestions?
This app is poorly designed when it rarely works. It has tons of click bait adds even with a paid subscription. They are just another one of those soulless greedy corporations that do not care about their product or their customers. However they do care about the propaganda that they are doing a poor job of spreading and they also care about the revenue that the click bait adds brings them.
If there was a poll to vote for the “Worst App” this one would win hands down. I use many apps daily and this one is by far the worst. From locking up to opening videos automatically to impossibly slow news article access. I have the online subscription that I just might have to cancel if this doesn’t get any better.
I was considering purchasing a subscription as this is the primary source of news in the local area. So glad I hadn’t yet! The app is so poorly built and the content currently inaccessible (no articles will open), that it seems pointless to throw my hard earned money at a Journal subscription. I will continue to follow my other news sources. :(
Horrible. Almost no actual local news except sports. It's clunky and poorly plaid out. Seriously, avoid the app if you can until they eventually maybe possibly ever get around to improving it.
Why is there always an alert badge on this new, improved app? I contacted the support team, no response. This app also doesn’t give you access the last app did, and I pay for the online access. Poor quality update.
Horrible app, terrible newspaper. Expensive junk ads is all you get to see. Stick with the information from the tv stations instead. Still ads, but FREE!
The app is fine. The Rapid City Journal however cannot publish fair and impartial journalism. Instead they choose to publish wild headlines that are not supported by the content of the article. I have deleted the app from all of my devices.
I downloaded the app to my iPad. It opened-up in full screen mode. BUT, it opened in portrait mode and would not switch to landscape view. Useless for me. Deleted the app.
The app keeps crashing when I open a article. I have turned off my phone to reset it and uninstall/installed the app again. Please fix soon. Update: now the app opens the App Store even if I haven't tapped on an ad. I think they are just trying to make the free version so annoying that you spend money for the full version. But it is way too expensive, especially just for online content. It's too bad bc this is how I try to stay up to date on local news even though I have moved.
After 5 seconds of opening the app it will automatic redirect you to the App Store in an attempt to get you to purchase draft kings regardless of you touching anything. No thanks.
The app is spamming me on a link at bottom that shows a email in a folder, hard to get rid of it !!! Crap I don't need! Wasting my time and battery power!!!!
The “news” is mostly sports.The app wasn’t great to start with. Now they want me to subscribe to use it. I just deleted it! There are too many other good options available!
The app is essentially useless with all the ads and asking me to log in every 2 minutes. Don’t bother. It’s a waste of money. And I’m asked to pay $14.99 a month.
Your story lives in Rapid City. From reporting on all of your favorite teams to the news that matters most in your community, we cover it all. Get in-depth stories from the Rapid City area and beyond – including news, sports, opinion, obituaries, entertainment, and politics. Easily access the very latest news in an app built for you. Read, see, and hear exclusive commentary, stunning photography, video updates, and binge-worthy podcasts. Our app features: * Your Stories – personalize your experience by selecting the local news topics that matter most to you * Get notified – stay in the loop by selecting alerts for news, sports, weather, and more * Easy navigation – see all the latest local stories by simply swiping up/down, and left/right * Read stories your way – either in the News Feed or via the E-edition * Breaking news updates – top banners let you know what’s happening right now * Continue watching – pause a video and pick up where you left off across devices * Bookmark for later – save stories to enjoy at your leisure * Listen to articles – press the play button to listen instead * Customize your text size – make the content bigger or smaller in your profile settings * Weather where you are – hourly, 10-day forecasts, and frequent video updates Free to download. Subscribers enjoy unlimited access. https://rapidcityjournal.com/terms/
