RODEOHOUSTON

I don’t know who from the RODEO committee thought that having electronic tickets without having WIFI access was a good idea!!!! When they perfectly Know that when the rodeo is overwhelmingly packed the network becomes USELESS, Make it make sense!! Today was so FRUSTRATING to say the least. I bought 4 packs and I couldn’t load my tickets while at the rodeo, i asked for help and they redirected me to guest services. It turns out that the waiting time to get some kind of help from someone was 1-2 hour waiting time since EVERYONE in that line where having the same issue as I was, their tickets weren’t loading and there was no access to wifi and the phone network was useless. I visit the rodeo every year, but with this experience I don’t think I will set my foot there for many years to come, especially if they keep this electronic CRAP going!

This app is the worst designed app I have seen yet. All the app is good for is for tickets, half of the functions and buttons do not work. The information is not complete. Important information such as parking entrances, parking fees and what is required is missing, one would think that if I click the “how to get here “ tab, that the required directions would be there, not this app. All you get is the status of two or three lots. Makes for a horrible Rodeo Experience!!!!

I would give zero stars if possible. This app is the absolute worse. First off, it’s nearly impossible to access it. Had to exit app several times and retry just to get it to load. Definitely couldn’t access all of the coupons that we have used faithfully in the past. The rodeo carnival needs to do better with network and Wi-Fi signals and educate the people at guest services and the information desks so that they are able to help.

I have tried to verify my purchased half price tickets on the app and I cannot. I tried to verify my tickets but the account I created in the app does not request a phone number. I cannot find account settings in the app that will let me enter phone number details. The email sent to verify tickets requires a phone number. I need this fixed before I can use the tickets I purchased.

Rodeo starts tomorrow and there’s no schedule on the app. Lineup has been out since January but it’s not available on the app. Can’t view or buy tickets. About the only thing that works is the map. Pretty useless right now, which is disappointing because it was handy in previous years.

SO incredibly convenient! I am especially thankful for the information regarding how full the parking lots are! This saves so much time and prevents all the driving around to find an open lot!!!

So far this is much better! Should have a badge to post on my FB page so my friends know I'm using this and they can too.

I just download this app and try to pay two times for 200 tickets in it doesn’t show my account now I wonder if I’m gonna get my money back or not

This turned out to be one of the most useful apps for getting around in a large event. Went to the rodeo twice and used it both times!! The parking info was really good...

Way better than last year and much more user friendly than the website. This app is essential for anything Rodeo!

This is such a great app to have for the Houston Rodeo! I love how you can set a up a schedule, how you can see all the events, and where to park! This is so useful! If you are going to be at the Houston Rodeo, you MUST download this app!!

I bought 6 half price books so trying to navigate all of those coupons was difficult. Once the coupon was used, it should have disappeared from my screen. Instead I had to guess each time which one to use and it was so time consuming.

No direct links to buy concert or any event tickets via the schedule. Useless App. No where near as good as last years. They should've simply updated the 2012 version. One star only because I have to rate it with something. *****Update Feb 26th: thanks for fixing the app. The direct link to buy tickets is most appreciated and much improved.

This app will not send the text needed to complete my registration. I purchased carnival packs that I cannot access b/c the app won’t let me complete the registration process. I’ve emailed customer service with no response. Selling tickets that no one can access and having a no refund policy is theft.

App is already running slow on home wifi, what’s going to happen when I get out to NRG! The cell networks out there are usually overwhelmed with the concentration of people & don’t work well, and now carnival tickets are on the app. Ikes!!

This app seems pretty good. I only wish It had parking app feature. Cause after the rodeo I'm usually to truck to remember where I parked my truck. Other than that I should work for me.

Happy to have the new season info and line-up of talent. Could you release a version that rotates in the phone or tablet view? Seeking landscape rotation on my iPad. Just a thought.

I wish people wouldn't complain, this is very informative.. Thanks for the app!

This app is horrible! I’ve deleted it and downloaded it multiple times. It keeps saying that my number isn’t recognized when I try to load my tickets. There is absolutely no support and no help!

I'm always wondering stuff about the rodeo and this app actually helps me

I like the idea of this app and all of the schedule information, but the parking lot maps do not accurately reflect how full lots are or if they're even open.

Wonderful app. Easy to use. Convenient for purchasing tickets. Nice photo frames.

Going into Schedule & lineup on main page then clicking on the schedule button in bottom, then clicking on the World's Championship Bar-B-Que Contest leads to an abrupt exit (crashes) out of the app

Standing inline!!!!! Ridiculous amount of prompts to go through. Then trying to get tickets to get in takes for ever. And the interface is so huge you think your zoomed in. This is crap.

There isn’t any basic information such as: buy this ticket to see this artist and the gates will open at this time; the rodeo will begin at this time; the concert will begin at this time….

I used this app last year to answer everyone’s questions about the rodeo last year. Was very thorough. Especially the foodie searches. But for 2019 it seems they aren’t going to update?

The app has the Junior Market Lamb & Goat shows listed at 8pm instead of 8am under the schedule portion of the app. Times are correct under the live stream.

This app is terrible! I have been trying for a half an hour to find tickets to the rodeo itself, but can only seem to get tickets to the shows. Additionally, it asked for my cookie choice about six times! I don’t allow targeting or advertising cookies, I confirm my choices, and the next thing you know, it askes for my cookie setting again! Get your act together, rodeo Houston! Find someone who knows how to construct a website!!!!!!!

The app immediately crashes when I attempt to open my rodeo tickets. Have restarted my phone, deleted the app and re-downloaded it. Nothing works.

I loved having a representative of the Rodeo Committee right in my pocket or purse with most of the answers to the questions that I had.

I’ve reinstalled it so many times and have tried on different days and still no confirmation text

Works great on iphone5! Must have app for getting around the events.

Awesome app that is really informative and helpful! Beautifully designed as well! Very easy on the eyes!

Go back to regular tickets. Takes forever to download and doesn’t work properly once it finally loads. Now everyone must carry a smart phone to ride or to buy food if they have a carnival pack. Bad idea.

The new update made this the worst app. No longer are the times and scores posted for each contestant. Plus it is virtually impossible to switch between events. You are stuck with just reviewing tie-down roping. Seriously?

I love the rodeo and I'm glad they took the time to make an app!!! I'm so excited for this years rodeo!!!!! So close!!!!!!!!!

Great work improving on last year's ap, team!

Parking maps and availability percentage updates make it an awesome app/tool on their own!!!

Absolute garage. App crashes constantly, have to constantly log out and refresh. 3 different errors popped up, none if which were any fault of mine besides trusting in this pure GARBAGE.

very helpful and I can stay up to date on rodeo winners 😊

If you can’t populate the parking map with availability information, please remove it....of course a better solution would be to fix it so it works!

When it got too crowded it wouldn’t loadmy tickets wasting both me and the works time

Parking lot percentage full is only showing in one and sometimes two or three lots. Does not help for those planning to park in other lots.

Why have a parking lot feature if it is never going to be updated?

Awesome app. Had a great time @ the rodeo championship cook off. Used the app for our pics!

Great way to get information.

Love the HLSR! This app makes it easy and fun to see what's going on!

Love the app and used it everyday during rodeo.

I think it's a big help with parking!

Kick me off after y’all just update the app fix asap!!