It is too bad the upgrade to iOS11 brought us this change in the SLO Tribune app. It is much more difficult to find the stuff worth reading. However I did find that by using the selection bar at the upper left you slide all the way to the right and select Obituaries and More you will find an option for e-edition. Click on that and you are back to a familiar layout. With the e-edition you can even read the comics. On the upside, the pictures and access to videos are much enhanced
On Sunday, September 30, 2019, read the news on my tablet just fine, as I have for the past year or so. On Monday and Tuesday, October 1 and 2, opened the app and still looking at the 9/30 edition. Went to the computer and found that the app changed. Reloaded the app on my tablet and logged in. The old version was fine. This version takes a second to come into focus when you change pages. Now I get pop-up adds I didn’t get before. I went to a settings page where you are supposed to change text size. Made the change and went back to a page. No change. Text is still small and you have to increase it as before except after you get the pop-ups out of the way and the page comes into focus. I took paper delivery until a couple of years ago. I went to the e-edition because I wasn’t getting consistent delivery. Now I have an app that is a nuisance to deal with. Why change something that worked satisfactorily?
The previous digital replica app worked really well on my iPad. The SLO Tribune has done away with that app forcing subscribers to use this one that is really awful. It forces users to a web browser with banners and ads that can’t be minimized to read a digital edition of the print newspaper. It like trying to read a newspaper through a small postage stamp window. If I zoom in, the entire web page zooms so I can’t scroll around the page with my postage stamp window. Instead I must zoom out, find what I want to read and zoom in again Really poor execution. I sent feedback, but the tribune didn’t read my comments, instead replying that I download this app. Sad.
I read your paper on an iPad Mini. Issues: New page comes on unfocused, takes minimum of two sec to focus, sometimes more. Wide page turning margins reduce print size to unreadable, liked previous overlapping advance button. Haven’t found email article sharing if it exists. Button at opening to go to page view too close to other buttons. Miss jump pages advance at page bottom.
I’d love to support the Tribune, but I’m probably a few days away from canceling my digital subscription. The phone app is how I access the Tribune. When I click on an article, I have about 2-3 seconds before it automatically transports me back to the home page. I can’t read anything! I was advised to delete and reinstall the app, which I did - no improvement. Come on people, make it better.
It stops constantly stops working, and customer service says the same thing every time (when you can actually get them to respond) “ delete the app and re-install it. Do you have any idea how many times I’ve had to do that? This isn’t even taking into account the myriad of problems when the app actually works. They should be embarrassed.
I can’t help but believe the changes to eliminate printed editions and initiate the “new and improved” e-edition app are driven by anything other than increased profits. Regardless, both stink. The app is terrible for reading the printed version. A real disappointment. Difficult to read and I can no longer email stories to friends. The incessant advertising is also more than a mere nuisance. The only thing worse than the paper’s biased reporting is now it’s sub-par presentation.
The app is “ok” at best. The content is sometimes dated - online allows for up-to-the-minute, fresh content. Most of the time the headlines and articles are slanted to the left and not fact based. Just give us the factual information and let us make our own decisions. Most of us are intelligent enough to decipher facts and draw our own conclusions. You insult us with your opinions disguised as real news articles.
After calling to express difficulty and displeasure in reading e-Edition, I phone the 24/7 customer service phone number which promptly told me they were ‘really’ only available M-F during normal business hours. As other readers have mentioned, the following problems exist: Endless loop of login Unwanted ads Slow
App update took three days to sign in, three talks with customer service before I could read the new, downsized e-edition. 1-Star for the whole situation. Had no problem with the app before this revision. Appreciate the developer response.
The new changes are terrible. I copy the puzzle page and now it does not print correctly. In addition, to read an article, now you have to touch each article to make it readable. The old edition was much better. Please consider to going back to that app
This new app is very poor. We are away and downloaded this new app. There is no way at least that we can find that you can actually see the paper in pages. If all you want is the highlights and I mean highlights then this is the app for you however if you want to see the contents as a whole you are out of luck. It's just a matter of time until we cancel our subscription.
My husband and I are sooooo upset with the new version! Besides the difficulty of having to keep signing in, it is always out-of-focus on our iPads. We have been using the same iPads without any problems until this new version came around. FIX IT!!!!!!!
I don’t know who who spoke with about these changes ... but they are terrible ..... it’s not easier to navigate .. its harder .. what was wrong with the old paper .. if I can’t figure it out in a couple of days .. I’ll just cancel my subscription .... this is terrible
Was okay and as of today changed the format. We now only get 2 free articles a week. Not worth it to me since most of their reporting I can get for free from the news app and ksby. Sorry guys, you just lost my business
Hey all, I wanted to share with all of you how I found a way around all the annoying ads.... Especially the totally annoying VIDEO ads when you click on any video in any story. and here it is.... I DELETED THIS STUPID LAME EXCUSE FOR A NEWS APP!!! I find the KSBY news app a far less obtrusive way to get SLO area news. Seriously Tribune, you guys need to seriously rethink modern news distribution. You have a one star app. I'm obviously not the only one walking away.
I just unsubscribed. This has been a disaster of a service. I’ve loaded, reloaded, cleared caches, emailed customer service...aaaand I’m done. It still tells me to subscribe and then confirms...THAT I AM. What a shame - as a SLO native, I really wanted to support The Tribune but they’ve made it impossible.
Apple’s Private Relay when activated in iOS 15 breaks the newsfeed. The newsfeed indicates an error updating. Disable Private Relay and the newsfeed returns to normal functionality. It’s obvious that McClatchy does not like the user tracking disabled when Private Relay is enabled. So much for disclosure on the amount of these news apps track your internet behavior.
Please go back to the old app! The new e-edition stinks! I like to download and read later. If I wanted this edition I would use my computer. The update is horrible. I can't see continuing to pay for this!
I like the feature of being able to have a discussion with readers in real time instead of the letters to the editor method of the past. Waiting 30 days to respond was annoying. The downside may just be me but frequently when I've tried to edit a response to a post before it was sent/posted the screen lock up. The response had to either go out unedited, not at all or incompleteIs that an issue with anyone else? Get that fixed and you get a 5 star review.
I had this app for almost a year and then they all of a sudden they start charging. No warning! Poor business practice. I had a subscription for the newspaper just for the coupons. Now I've cancelled that too. I'm really bummed because I thought that it was pretty cool app to able to have access the newspaper on my phone. I guess I'll just have to stick to CNN and the news on the Tv.