Name: Teen Counseling
Rating: 4.69223 (3730 reviews)

User Reviews for Teen Counseling

4.69 out of 5

3.7K Ratings

6 years ago, professional name here

SO THANKFUL FOR THIS APP

I’ve never written a review before but it frustrates me that there are so many bad reviews on this! I have been using this since October of 2018 - about 7 months ago. At that time, there was a LOT of bad controversy about better help after Shane dawson was sponsored by them. This made me skeptical, but I felt inclined to at least try it for myself anyways after watching a video with a in depth good review on it. I was in the worst mindset I had ever been when I began consoling. The lady I got paired with was a perfect match right away. She’s quite responsive and I feel there’s a mutual trust. Before this I was terrified to do therapy young because my sister had a terrible experience at a nearby center. I couldn’t be more happy to do therapy online. I genuinely look forward to my sessions. She helped get me out of a really bad place.

3 years ago, J*M*G

Cannot understand the positive reviews *EDIT*

I simply cannot comprehend the positive reviews for this app. I paid $400 every four weeks for more than two months for one single half hour appointment. The counselor was either on vacation, had extremely limited hours or would arbitrarily cancel appointments, which are only a half an hour. I contacted TeenCounseling three times to discuss my frustrations and no one even bothered to respond. I would not have resorted to online therapy if not for the pandemic but this app has guaranteed that I’ll never try it again. Please save your money and find a service that demonstrates care and concern for their clients. What a tremendous waste. * DO NOT be fooled by Teen Counseling’s responses to poor reviews. They will completely ignore any inquiries, pleas or other correspondence. I contacted them four times in two months and never received a single reply. They sure were quick to respond to my negative review though. As if by leaving the same exact email address that I’ve used four times before would Garner any kind of response. I did try again and as you could likely predict they didn’t respond. Again. I had high hopes for this service as my son heads to college across the country but they’re clearly only concerned with your subscription fees - definitely not concerned with your children’s well being.

5 years ago, annoyed with gps

very annoyed and disappointed

I have never before written a review for anything but I am just so annoyed that I need to. I am a teen who was super excited to finally meet my counselor and finally just start talking to someone professionally. I filled out the whole questionaire, my mom set up the payments on a Tuesday afternoon. I matched with a counselor, whom I read her whole bio and I was super excited to get to start working with because she seemed like a perfect match. A couple of days go by and she has not reached out to me in anyway. My mom, confused emails her and she says that “she is not taking in any new clients and will get us set up with a new counselor asap.” My mom then replies back with a little bit of feedback saying that the program should only set teens up with counselors that are available. She replies that she forgot to turn her availability off and that it is her fault and again would get me setup with someone asap. It has been days, with still nothing changing. My mom has paid for a full week with me having no counselor. I am very disappointed and annoyed.

1 year ago, kawaiipotato;-;

Not really what it advertises

I thought I’d be able to meet somebody immediately, maybe that was just naive. But anyways it takes about 2 days to be matched with a therapist, which would be okay if I didn’t have to schedule a session a week later. Which means you basically pay 80$ for a week in which you have no communication with your therapist at all. Then i assume the sessions are once a week from there, which makes their “message your therapist any time 24/7” advertising a little misleading. You still get matched with a licensed therapist, though, and honestly 80 dollars a session is still cheaper than most therapists. I’ll write another review after meeting with the therapist but it also says the session lasts 30-45 minutes? So maybe 80 dollars is a little expensive for that much time (most in office therapist sessions are around 150 for an hour), we’ll see how it goes.

2 years ago, Fnaf HistoryBook

very useful

I’m 17 and finally bit the bullet and got myself therapy. my therapist is a really chill and down to earth lady, and when filling out your application the app asks for your gender/pronouns. you can schedule a live chat, phone call or video call for a live session. otherwise you’re available to text your therapist whenever the need arises and they reply whenever they’re able. very useful and nice. the app also has an in built journal that you can share with your therapist or keep it private. your therapist and app also makes sure you’re aware of your rights and your states laws, and when your therapist is required to relay information…. All in all, this is an excellent app with excellent people!!! definitely worth a shot if you’re looking for help.

5 years ago, Cammy0605

Good

So it’s not free (obviously) but it is helpful. It is just like having a therapist, but perfect for those with extreme anxiety that would prefer to just type out their thoughts to a qualified professional. The therapist I was assigned even checks in throughout the week (something you don’t get with other services). The survey at the beginning pairs you with someone who they think you would do well with, but if you two don’t click there is the option to change. <-Super thoughtful idea. I have been able to really see where my brain is stabbing me in the back with this app 😂. I hope if you’re looking at reviews then you try this app, because truthfully if you didn’t want help you wouldn’t have scrolled through the reviews ;)

1 year ago, 3cutebabies!

Private and convenient for my teen

Attending therapy online is so convenient for my teenage daughter struggling with anxiety and ADHD. I don’t have to worry about her missing school for an appointment like we did when she would visit therapists in their office. Also, I would have to work around their schedule, which was never convenient. Online therapy is private and no one sees you going into a doctors office with “Behavioral Therapy” in huge, bold letters on the door in a very popular shopping center. Yes, where we live, the doctors put their office in busy areas for marketing, but don’t think about their clients’ privacy. No teen wants to visit a therapist next door to a popular chain restaurant.

4 years ago, sanibelRah

Horrible app reliability paired with bad terms

After not being able to use the app for more than half of the month because of their errors and glitches- causing appointments to have to be rescheduled- they won’t return or comp the remaining sessions.. this is not a user error, their app was down... so, they ought to make good on almost $300 worth of services paid for. A reasonable person would see the problem and remedy it. The clinician we were paired with was amazing and we cannot even contact her through the app- we just look MIA. I am sure the platform has many excellent clinicians... but at the end of the day, you’re paying a business to connect you with a healthcare provider and the business being the middleman means they will take their cut whether or not they follow through with what you seek from them- which is, services you pay for seeking help *to be met* in a fair deal.

4 months ago, OMimi22

Nothing but trouble

Therapy almost never works out. Every time there is something wrong and I don’t get to have my session. Either the video call won’t work and there’s no option for me to join or the live chat won’t work. Nothing ever works. I’ve tried two therapists, I felt like the first one was unprofessional. The appointments are not weekly, it’s a minimum of two weeks I wait in between appointments. I’ve contacted support for help with no response. Nobody fixes anything just offers free sessions that also don’t end up working out. At this point I go into the session knowing that it’s not gonna work out. Nothing more frustrating than trying to get help and it only bringing in more trouble. It honestly makes you feel like you’re not meant to receive help. I’d rather just stay mentally ill than deal with this nonsense at this point. If I could give zero stars I would.

3 years ago, Pain Momma

Flexible, quick & confidential

Been receiving services for one month now I love the flexibility to work around our schedule the convenience of being able to do it from home having a younger person which my child feels they are able to connect with better and the professionalism shown by the therapist. I also love as a parent how I can communicate with the therapist privately aside from my child and my child has that same outlet on a regular basis that she can reach out knowing that the therapist will respond when convenient to their schedule. I recommend anybody to give this a try as our children are worth it.

5 years ago, creillyladuca

Modern day counseling

Love it, love it, love it. Traditional methods did nothing for my 16 year old who has had anxiety and bouts of depression for 6 years. We didn’t think we would ever find anyone that she could feel at ease with, enough to actually participate. I found this company and my daughter has been showing improvement and she actually does it on her own. The texting is how she communicates with everyone, so this is perfect. When in a crisis, she uses it a few times a day, and less if life is a bit easier, no worries. Our counselor is so awesome and takes the time to really listen and give sound advice in today’s world, with today’s s problems. This has been a life changer.

3 years ago, z@c#

Experience

Amazing amazing amazing, Laura Burns was the best therapist I’ve ever had. I’m am the type of person who doesn’t enjoy these type of things and can’t see how one can help because your not in my shoes you don’t know me, but this time around was different I have so many strengths I wish I had been more open to instead of letting my inner thoughts cloud my mind. Since starting this journey I’ve had so many skills that I can apply to myself and others and realization tactics. All I can say is I’m so much more happy and comfortable with what has happened and where I am today thank you Laura Burns and may we meet again.

3 years ago, Mythical witches 🦉

Little talking goes a Long way

Going to therapy with people face-to-face is full of anxiety and worry. As well as having to pay more and try to find the right therapist for me. But my doctor told me about this app (teen counseling) I felt a little bit skittish about it. I had to tell a little about myself. But their question did make me feel at all uncomfortable. As soon as I finished they gave me a few people. I try it. Within the first day I became very comfortable with my therapist. I’m right now in my daily sessions. Already I see a difference within myself. I love the apps very much and highly recommend to anyone to try it out.

11 months ago, Mem933

Great app design

In a world where basically everyone goes to therapy now, it’s been impossible to find someone in our area for my teen to see. They either don’t see teens or they have a wait list. Teen counseling may not be the best choice if your teen struggles with meeting online, but my son has been doing very well with the counselor he was matched with. The first therapist was a good fit in every way except matching up our schedules. So we had to try someone else. The switch was seamless and quick. I recommend this option for anyone who can’t find a good therapist to see in person.

3 years ago, Lynneth H

Conceptually great, scheduling awful - I quit

We were pleased with the counselor for the most part, but there were weeks that they weren’t available (I get it, they deserve vacation time) but no credit is given to participants. In the 3 months we used the service, there were about 6 weeks missed. As well, you cannot book future appointments, just one at a time. So sometimes there wouldn’t be available appointments, and since this is teen counseling, as the parent, you can’t book for them. This is what ultimately caused us to quit. I felt like I was throwing away my money as well as it created another thing for me to nag my teen about (one reason we needed therapy to begin with). Fix the scheduling so people can book recurring visits and I suspect you’d keep patients much longer.

3 years ago, EJYopp

Teen Counseling via Better Help

I am beyond thrilled that we found the Teen Counseling resource via my adult use of BetterHelp, especially since online has become so necessary!! This is my teen daughter’s third therapist, and her favorite by far. She has direct access, confidentiality, and flexibility not to have to meet in-person (even though she benefits from in-person when possible). And, it’s immensely affordable compared to other experiences, without losing any of the expertise and professionalism. There are 7k+ therapist to chose from, and their intake assessment helped us to narrow that down easily. Fortunately, the first recommendation fit!

10 months ago, Dave Flanagan

Easy to Use

I am a recently widowed man. My kids are also going through the trauma of losing their mom. I am having a very difficult time driving them to private school and back every day, in addition to my job. This online app has really helped my kid talk to a counselor in a another she is used to, while getting the help she needs during this really tough time. Without this app, she probably would not be able to talk to anyone. I just cannot provider my kids and take that much time off for regular weekly appointments.

4 years ago, Gcmcs

Invaluable, especially In these hard times

One of my children has been struggling for the past couple of years. We were finally able to convince them to go to counseling. Of course by this time Covid hit and counselors in our area we’re not excepting new clients. Thanks to this app, the counselor the app set us up with as well as my child’s hard work, they have been working through there anxiety, depression and self-harm. It has been a little over a month and we have already seen great improvement in my child’s behavior, and attitude. I cannot support this App enough.

4 years ago, pumiquer

A month in and still going

I called many, many counselors in our home city but none had an interest in helping my queer child work through a break from fundamental religion. As a last-ditch attempt at finding help, I tried teen counseling. It’s been fantastic! I wish this had been my first stop. It took a week for my child to get the hang of it and learn to communicate effectively. The counselor was wonderful helping us navigate my child finding their voice. My child is doing so much better and it’s relieving to see my 15-year-old come back to life.

2 years ago, Cooky Cookie Weirdo

good, not quite great

The therapy itself is good and it’s already helped a lot after only two sessions! The app itself could use some tweaking though. It takes a very long time for verification codes to come through, usually around 1-2 minutes after the timer ends. I sometimes find the direct chat between myself and my therapist glitching out. It might just be me, but I have a hard time trying to reschedule, the option confuses me a bit. It’s also only been three sessions, I’m sure I’ll figure it out eventually. Just little things, still a huge help!!

5 years ago, No one impørtant

Don’t waste time on this

I’d give this 0 stars if possible. First, over half the time you get this response after the questions that they can’t help you. It’s obvious they don’t actual listen to the problems you select either. For example, one of the problems I selected was family problems and poor relationship with parents, but this app needs your parents permission. If I can’t talk to my parents or tell them a single word of what I’m going through, what makes you think I’m going to be able to get their permission for this? Anyways. Betterhelp only cares about them getting profit and money. They don’t actually care about helping you. These same complaints have been made soooo many times but have yet to be fixed. Don’t waste your time, get another app, ANY other app.

1 year ago, jainnabear

Very Disappointed!

As a Teen looking for an outlet for their emotions I am very Disappointed. If it cost money for a licensed therapist to have a conversation on a free app it should not be free. Or make the user have to write a few sentences on why the teen wants therapy and basically have them open up to an app only for it to end up costing $90 to even speak with them . It’s outrageous! As a teen who is scared to ask her parents to go to therapy this app was my best option only for it to be shot down in 5 minutes. No hate to the creators of this app I think it is actually a great idea, just wish the marketing mention having to pay. And yes maybe I was wrong to assume this app would be completely free. But in the end all i know is that I was a teen looking for an outlet.

4 years ago, anxiousgirlie

You can find your perfect fit

It only took a couple times for me to find a counselor I really connected with, which is really nice. You don’t really get that sort of thing with live therapists around your location, because there are like thousands on this app, and you can choose your preferences and find someone perfect to talk to. Before choosing one you can also read about what specific things they specialize in, to find what you need. Talking to my therapist on here is something I can look forward to during the week.

1 year ago, CaliMomOfTwo

Don’t listen to the fake reviews!

In writing it all sounds great. Until you run into the plethora of technical issues that cause you to miss appointments or therapist that use this app as a cash cow, churning kids thru every 25-30 minutes. How can anything be discussed or resolved in that time? We tried two therapists (one did 45 minutes but never had avail, the other churned my kiddo out at 20-25 min if she didn’t just cancel minutes beforehand). So, we gave this program over 3 months, which was way too long, but we really hoped it would work out. Obviously it didn’t. Don’t waste valuable time like we did. The good reviews are obviously phony. Not a savings if your paying but not getting any help for your kiddo. Time is too precious…

1 year ago, ESmith1033

Great Therapy Option

Teen Counseling has been a really good option for our family. It was such a relief to get a quick response and an appointment with a therapist relatively quickly. The first therapist we were connected with was a great match for our needs. I like that my 17-year-old is responsible for setting and keeping their appointments, and trusts that the sessions are confidential. In my personal opinion, I feel like there is a piece missing, not being face to face, but my child seems to be much more comfortable communicating this way. Overall, great value and care.

5 years ago, melissah lee

Teen counseling a good match!

For all those parents out there struggling with their adolescents, or struggling to get them to a counselor due to busy lives, Teen Counseling is definitely one avenue I would highly recommend pursuing. It’s been very impactful on my daughter thus far, and the responsiveness I receive as a parent from my daughter’s online counselor is excellent. I have already noticed a change in my daughter’s depression level after only a few weeks using this site, one that I hadn’t seen with the traditional counseling setting in the last year. Recommended!

4 years ago, Trininnie

Most understanding person I have met.

I have always had counselors who make me feel like a lesser person or that i feel don’t understand what I’m going through or are just doing this as tedious work. But the counselor I matched with is so understanding and is really easy to get along with and open up to stuff about. It is especially easy to build that trust through the text feature before you have an appointment although it might feel like your talking to a bot sometimes They just want to be professional.

8 months ago, CHARLEEEEEEEEEEEEEEEEEEEEEEEE

Very good

Very helpful when I talked with my therapist for the first time we were able to identify issues and find easy manageable solutions that have made things a lot better for me. They were very kind and supportive and helpful. The app was user friendly but you should definitely take the time to explore as there are a lot of resources. And I love that there’s an option to chat with your therapist whenever you need during any moment of the day.

3 years ago, Jennanna

Find a Perfect Therapist Match! This App Makes It Easy!

This app is easy to use from communicating, scheduling, and meeting with your therapist. You can meet via phone or video making access to mental health as easy as it can be! Teen Counseling matches you with a therapist based on your needs. And if you find the match isn’t perfect they will find another fit. If you need to talk with someone for only a few sessions or on an on going regular basis, I highly recommend Teen Counseling!

4 years ago, Ryan Korzeniowski

Fantastic Support for my son!

It has been a godsend for my son. The format and wonderful support he has gotten has been worth its weight in gold. Particularly during the landscape of Covid and with mental health issues exacerbated by the paradigm shift in teens’ (and everyone’s) daily lives. I am very grateful for the help he has received and continues to. Therapy sessions are fruitful and engaging, the option to message and respond through the app are great, and communication from the parent side of the fence has been great as well. Highly recommend it.

2 years ago, AmyJenkins1012

Online SUCCESS

I was nervous about using an online counseling service for my son. I was very nervous about having a random person whom I knew nothing about. But, with our super busy schedule, I decided to give it a try. Needless to say, it’s been nothing less than INCREDIBLE! My son’s counselor is so personable and professional. When my son has his sessions, he does them in his room where he is comfortable and it’s his safe zone. I highly recommend this service to teens with busy schedules! ❤️

5 years ago, AmyJ2020

Very pleased

I have seen great improvement in my daughters attitude and how she feels. After loosing her dad at a young age we have been struggling with dealing with grief and my daughter has been very depressed and unhappy. After communicating with therapist named Lauren my daughter has been more communicative and happier. She is handling things much better and is using the coping skills given to her. I HIGHLY recommend this to anyone with a struggling teen. It’s great that they can do therapy from anywhere on their or tablet where they feel most comfortable.

5 years ago, thatmusicaddict

Different in a Great Way

I’ve never done online counseling before. Didn’t know what I’d think of it. But my counselor has been so kind and sweet and always there to chat if I needed them. Even if we didn’t talk for a bit, they’d always check in on me which I really appreciate. It wasn’t just one-sided, either. They got to know me and asked me what I care about, and made me feel cared for by making themself relatable to me. Would definitely recommend this app and my counselor to others!

3 years ago, Kariede

Fast and easy

Although it took longer than the 48 hour window to get connected with a therapist, once I was it was quick to get together with them. The app made it very easy to have a live chat session and the messaging feature is super helpful when you need to connect at a moment’ notice. It’s a perfect option for my teenage daughter when she needs to reach out to someone any time of the day.

2 years ago, Rainville301

Terrific and affordable resource

This has been very helpful for my teenage daughter. I have such a feeling of relief that she has mental health care. She looks forward to her appointments and has made a lot of progress. Even though she’s feeling much better, I’m keeping her going with this as I think it’s so important for her to be in the habit of sharing her emotions, getting assistance with her anxiety, and continuing to do the hard work of caring for her own mental health.

2 years ago, Mldingler

Great service

We are a digital nomad family, so having our teen in face to face counseling isn’t an option. This has been so great! Also, the app is very user friendly, and I’ve had no issues with it. I like that my teen can have a private chat with their counselor, I can have a private chat, or we could do a group chat if needed. If you need a video counseling service for you teen, I’d definitely recommend this!

2 years ago, buyphoebe.com

Works for my teen!

This platform has been life saving for my family. I am grateful for the therapist work and appreciative of the customer service, always quick to respond for anything from all my questions to good solutions. Although I understand not all teens are open for receiving support in this way, for those that give it a chance, the amazing and caring real people behind it are life changing.

4 years ago, B82star

I am so grateful!!

I have a teen who has been having some problems with depression. I had no idea how bad it was. After starting Teen counseling and talking to his counselor, my son started being more open to me about what was going on. I took him to the doctor to see about antidepressants and he confessed everything about the deep depressive moods, the cutting, the suicidal thoughts. My heart broke. But I know if it had not been for teen counseling, I might have found out too late!! Thank you sooo very much!!!

2 years ago, Kaiwheezer

I recommend

So far it’s really helped me through a lot of things ! My therapist is so nice and supportive. The app not only had online therapy sessions and chat rooms but it also has a journal which comes in handy when I need to write about my feelings or my therapeutic gives me “homework”. Overall I love this app and I recommend it if you’re thinking about getting into the therapy but don’t want to go to live sessions.

1 year ago, HoraceSteve

Easy to use and schedule.

My teen and I have been using the app for a few months now and I have to say it couldn’t be much easier to use. We found a psychiatrist in just a few days but my kid felt they weren’t a “good match” for the kind of help they were looking for so we tried again. A day later we had our match. Scheduling appointments is super straightforward and easy. Communication is just like texting, so you can’t get much easier.

4 years ago, Jrrrandme

Perfect for our family-easy to navigate

I thought the pricing was great- we definitely couldn’t get in person counseling for what we paid for this app. My daughters counselor responded quickly to texts and asked great questions. I highly recommend for help with anxiety in your teen. everyone is different and sometimes you have to try a few counselors. Therapy is a process and not a quick fix and you are paying for highly trained professionals.

4 years ago, RedDavy

Super Helpful!!

I love this app so far. My counselor is so sweet and she responds quickly every time. I love our meetings, as she is solution oriented and is very relatable. I enjoy how you can text out your feelings whenever, rather than having to wait until your next meeting to share everything. The worksheets that the councilors give are very helpful as well! Overall, this app is amazing and I totally recommend it to every teenager!

4 years ago, EmmyArmbruster04

Amazing app & help!!

Wonderful platform providing therapy for all different types. As someone who was originally “Anti-Therapy”, I am so grateful to have found a therapist that I am match made perfectly with and working through things in a orderly, comfortable, easier manner than having to go to a therapists office each week. I like the flexibility of being able to do therapy anywhere/anytime and at the comfort of my fingertips and my pace. I highly recommend Teen Counseling.

9 months ago, AudyoBookLuvr

Really useful in our parenting toolbox

I think it can only be helpful to get my teen in the habit of talking to a professional- even if it’s just to “wring out his sponge” of stress. I want to know he will reach out to get help on his own when he goes off to college. That it is a normal health check up, like going to the dentist. Our therapist was easy to talk to and they had a good repoire. I highly recommend.

1 year ago, Broso21

Great app for my teen!

My son was going through some difficulties and I was able to find him qualified help very quickly using this app. Within a couple days he had his first appointment with a great therapist. The video chat sessions work well for him and the therapist also communicated with him via text during the week when he had challenging moments. Couldn’t recommend TC more!

3 years ago, Jess0913

Big help!

In a world where technology is so huge finding this app helped my teen find a doctor she liked and communicate in a way that worked for her. Because she has social anxiety this really helped her ease into therapy with out that face to face awkwardness she would normally feel. The doctor is always available and always keeps me in the loop without violating my daughters privacy. Thank you Dr Holly!!

4 years ago, Mommy2Bears

Matched with a Great Counselor

My daughter was in need of a counselor and this service was suggested. We were matched with one counselor that our schedules just didn’t line up. We requested a new one. A day later we were matched and she had an appointment for the following day. She can FaceTime or text 24/7. Her counselor has been wonderful and communicative with her and myself. I would highly recommend them and love they connect digitally with my teen.

5 years ago, LuckyCutePup

Helpful

Okay I am a 12 y/o girl that suffers from depression and anxiety. Oof! Coming onto this app just lifted this world off of my shoulders! There is councilors that deal with a bunch of clients, clients that Self Harm (SH), deal with abused children, and even more. It’s someone you can tell anything you want to them, without all the bull crap that goes on! And if you don’t like him/her, you can switch councilors! Thank you, for making this mental world, a way better place! Really!

2 years ago, t -girl 3000

Wow, wonderful❤️

Amazing amazing amazing Thats all i can say Amazing Truly wonderful, i will recommend to many of my friends and family So helpful, so many therapists to choose from, and if one doesn’t suit you so well, you can always find another very quickly and easily If you need to let something out a few days before or after your session, you can text at any time Absolutely wonderful, and everyone is so nice and welcoming💕 Helped me so much with my personal struggles 5 out of 5 stars I would rate it 10 stars if i could Helps so many people in the world who really need it. Thankyou to the makers of this app for everything you do, much appreciated

3 years ago, njroman

Unavailable for multiple sessions

This would be great if the app would allow you to schedule consistent sessions but you can only schedule one at a time and rarely at the same time ie Tuesdays at 6pm. It makes it impossible to receive consistent care. Several times it was multiple weeks before we could get another session. You also get charged weekly, if you get something scheduled or not. TC’s solution was to change therapists with more openings but that’s not how therapy works. TC’s support was helpful so they get a second star.

Description

Teen Counseling lets you connect with a licensed therapist who specializes in helping teens like you. Whenever you need and wherever you are, just text your therapist or schedule a video or phone call. Your therapist is here to help you thrive! HOW DO I START? Invite your parent(s) to sign up. They fill out a consent form for you (required by law) Once your parent subscribes, you will be matched with a licensed therapist and invited to your own confidential therapy room Your therapist will communicate with you on the Teen Counseling app using text, phone, and video WHY DO I NEED PARENTAL CONSENT? As required by law, a parent or legal guardian must fill out a consent form before you can receive online therapy services. HOW DOES THERAPY WORK? You and your therapist will get your own secure “room.”This will be your private place to communicate day or night, 24/7. You can access this room from any internet connected device, wherever you are. Your parent will not have access to this room. You can write about yourself, the things going on in your life, ask questions and discuss the challenges you’re facing. Your therapist will login to the same room and respond with feedback, insights and guidance. Together you’ll work towards making a positive change in your life, accomplishing your goals and overcoming your troubles. IS WHAT I SHARE WITH MY THERAPIST PRIVATE? You can talk to your therapist about anything, but there are a few things that they would be required to share with either your parents or other adults. If you share any of the following issues with your therapist, they would have to break confidentiality for your protection or the protection of others: • If you are seriously contemplating severely harming yourself or someone else. • If you share with your therapist that you are being abused or neglected, or know of another individual under 18 who is being abused or neglected. • If you share with your therapist that you know of an elderly person who is being abused or neglected. Please consult with your therapist about what kind of information and updates your parent(s) may get regarding your work with your therapist. WHO ARE THE THERAPIST? There are over 4,000 therapists on Teen Counseling, each with at least 3 years and 2,000 hours of hands-on experience. They are licensed, trained, experienced and accredited psychologists (PhD/PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials. All of our therapists have a Master’s Degree or a Doctorate Degree in their respective field. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training and practice.