Biggest annoyance is when you are in article read mode, if you side swipe left-right even the slightest when you intend to scroll up-down, the article reloads and you start at the top. I also don’t like that the page swipe to next page completely locks until the ad loads at the bottom. On some days that can take several seconds.
First, when using the “paper” interface and I inadvertently touch the screen it brings up a poor excuse for the page. I have a browser — if I want to read the paper in that manner I’d choose to. The team should allow the user to opt-out of this “feature”. Second, when a customer, who pays real money, chooses to select the “paper” mode every time he opens the app and leaves it in that mode when he exits the app, shouldn’t have to select it each time he opens the app. Remember the state. Third, I would like the local content to be front and center. I know how to subscribe to the NYT, I don’t need their content in the local paper. I know how to access AP news, I don’t need it in my local paper, especially when it’s placed haphazardly throughout. I realize we’re a small town but it’d be great to see all the non locally-sourced news at the back of the paper. The paper is The DAYTON Daily News. Show me news pertinent to the greater Dayton area. Finally, don’t randomly log paying subscribers out of the app. This isn’t hard.
Many people have already shared my problems with this version of the app - it crashes every time I use it, especially on certain sections. And today I tried downloading the paper to try and prevent the crash but to no avail - the app crashed on both the same pages from when I was accessing the paper on-line. And to make matters worse, I have contacted the customer (no-)service department several times to report this problem, and after ignoring me the first two times, they finally reported “we have reported the problem to our developers” but to date nothing has changed. This is almost made me cancel the paper altogether since the ePaper app is my only option several days a week.
I like reading the paper in real newspaper format rather than loading article after article. This app allows that. However, it has a habit of unexpectedly closing itself. When you reopen the app it may or may not be where you left off, so you may have to find your place again. Another annoying trait is that the next 1-5 pages might be spinning as if they are loading, but if you skip ahead, beyond those pages the following pages are ready to read. Overall, I enjoy using my iPad to read the DDN.
Since their new version came out this past year the app crashes. It most happens when trying to load the comics. But recently it has crashed only after a page or two and you have to re-start from the from page only to have it crash again.
My iPad has an 11.4 operating system that doesn’t like this app a bit. It continually crashes...every time I read the paper online. I am considering just getting the Sunday paper that’s printed and forgetting the news the other six days a week. It usually crashes when I go to the next section. I had to give it a rating in order to post the review. Otherwise, it would have gotten zero stars.
I did not think I would like an On-Line Newspaper but, because of its cheaper price, I subscribed to the DDN. Reading it for the last month I find it much more convenient, easier to read on my I-pad, and it is always with you assuming you carry a cell phone.
Paper is very professional. Great writers and great stories. Papers like this are usually found in larger cities where “journalists” tend to gather. Dayton is lucky to have such a paper in their hometown. As a Native Daytonian, who now lives in Tennessee, I still subscribe to my hometown paper. Keep up the good work.
This is the worst App I have on my iPad. It constantly disappears and I have to restart it. The ads across the bottom make my reading the paper very annoying. I had to put black tape at the bottom of my iPad to cover it up. I can’t get thru the paper without it dying. Ridiculous for a paid service. I cancel the real paper because I couldn’t get the paper consistently in the morning. Now I get it when I want but can’t read the whole thing. Better fix this DDN or I’m gone as a customer.
This app is awful. The pages hang up when you try to advance to the next page so it takes forever to get through even one section. Then, when they do finally advance they are blurry for a good 30 seconds before they finally become readable. No matter what I try nothing helps. I have not made it through the paper in weeks. Don't have 3 hours to spend every morning. I read the Washington Post now instead.
Since I pay for a subscription to read the epaper I expect it to work consistently. Since the Apple iOS 14 release this app crashes and freezes regularly. Three notifications to Customer Service through the settings page have not produced any improvement. It is becoming as unreliable as home delivery.
it’s now July 2021 and another dreadful update just landed. Now, there’s no way to resize a page to fit. And crappy ads covering the bottom of the screen, even tho I already pay for a paper with its own ads on every page. How in the world can you manage to cheapen the user experience even more every goddam time you make an “update”?
The DDN app used to work great. Now it’s terrible. Every time you scroll down through articles, it glitches and sends you back to the top. Not just once. Every time you scroll! It’s probably related to the ridiculous amount of ads inserted between stories. It gets so bad you won’t want to put up with it anymore.
Adds at bottom of screen are an annoyance. I pay for this service with my subscription, I get the adds from the paper, I should not have to be invaded by more revenue generating (for the paper or add developer) that scroll, flash and distract. I just want to read the paper that I buy, nothing else.
This app is subject to constant crashes that make it impossible to read the newspaper. I was ready to give up and just cancel my subscription, but then a possible fix occurred to me. I tried it and it works. Download the current edition, then totally disconnect from the Internet. As long as the app can’t get on line it’s stable.
I much preferred the old app to this one. Why does the app just close down. Every time I try to read the paper, the app closes completely. I tried reading the ema8l version, also...couldn’t even get into the paper. With the exorbitant prices, you should be able to keep the electronic versions running smoothly. The app is poor!
I have given you a one star because I couldn’t give you a zero. In the years that I have used the ePaper (I cancelled for a year or two) the issues remain the same. It clocks out on you at will. For me it seems related to expanding the article on the iPad when reading. I have heard that it is across all of the formats. Good luck!
I prefer the electronic version of the newspaper and the visuals of this latest remodeling of the app are adequate, but the frequent crashes are unacceptable. Cox has been steadily losing it’s newsprint customers, and it is on the way to seeing their digital customers disappear also.
The app works fine as expected. To read the electronic version of today's paper you must subscribe to the paper version. Fair enough, I subscribed to the hardcopy Sunday newspaper. A few annoying things: the electronic today version not always shows on the same day and sometime the app challenges you for username/password again and sometime caught in a loop. The only to get around the looping issue is to delete the app and reinstall it back. A few good things: the electronic version of today's paper works great just like you would flipping through a hardcopy, you can also view previous days of the newspaper and the customer support is knowledgeable and friendly.
App used to work fine but now crashes constantly and must be restarted. Then I have to page through beginning from page one each time. I’m paying for a subscription that I can’t use if the app doesn’t work.
This only works slightly better than the WHIO app Hey cox media instead of littering our neighborhoods each and every week throwing your unwanted "free" ads onto our property maybe you should put that money into improving these so called apps
I can never read the DDN ePaper without having several app crashes and getting kicked out of the paper. FIX IT PLEASE. You charge enough even for the ePaper edition so you need to take care of the problem.