The app has been fixed and is now working well. However, I get a notification every day from the newspaper with a link to the daily edition, and that version is glitchy. I hope they fix it to match the app.
Even with a paid subscription, this app is inundated with invasive, annoying, advertisements continuously popping up each time you open it. I thought if I paid for a subscription, the advertisements would go away. Nope. Even on every individual article you click on, you are bombarded with annoying pop-ups which are either more advertisements, or a question about the app’s content. Instead of having a page with a simple list of headings I can click on, to choose which articles I wish to view, there’s always some invasive pop-up steering you towards what the PB Post wants you to view. I accidentally clicked on the live feed icon and video started playing immediately. It was loud and disruptive, since I was in an office environment, and the worst part is that the video wasn’t news. It was another advertisement, a typical television commercial. There was no way to stop the video. I ended up having to force close the app. The app’s entire UI is sloppy, cluttered and disorganized. I don’t recommend this app. It’s more annoying, than informative. There are much better, more informative local news apps out there for free.
This new version of the Palm Beach post app is just awful! It’s not user friendly as as the previous blue app which doesn’t create the same enjoyable “reading the paper in the morning with a cup of coffee” experience as before. I used to be able to download the paper first thing in the morning just in case of a frequent fickle internet glitch by clicking on “download” and know it was downloaded . Now, even though the paper is supposed to download when the app is opened I don’t believe it is because when I’m offline, I’m only able to read the first few pages. Where’s the rest of it? The previous blue icon app saved my preferences so I could read it in the same format and font size I preferred without having to do that every day. Also, with the previous app I could click on Pages and go directly to that page. Now, it doesn’t. Maybe it’s just me not being able to enjoy reading the paper without frustration, even so, it should be an indicator of your app not being user friendly. The previous app wasn’t broken, didn’t need fixing but this new one sure does!
What on earth did the developers do? I couldn’t log in, had to call service, reinstall this, and it takes several more steps to get to different papers. It’s very touchy. You can’t read the paper without it zooming in and out or disappearing altogether. There is an ad that you x out and it keeps coming back. PLEASE FIX THIS! This is unacceptable and as I see everyone else feels the same way. Thank you for your response. The glitches are gone but WHO did this update? Please test it out. It now takes several steps to get to the different papers and then it will glitch and you have to start over. Please test it out. It was perfect the way it originally was a month or so ago. Why did you update it to the worse. Someone programmed this and did not test it out. Waiting for your response. Thank you.
My family has subscribed since 1972 and I’m afraid this is going to be the end, with this app revision. The last version had many of the roads are virtues of the old actual paper, the chief being I knew which addition something was in I could go between additions and I could figure out what period of time I was reading news about. This is a mishmash that I can find on the Internet. I have yet to find the letters page. I also don’t think I’m an old guy in my 50s but probably a.m. I hope the younger people like this because I’d hate to see the post disappear but I have to say one of the most important features was your inputAnd coverage on local issues. If all I need to see is stuff on South Florida in general well then you are dead.
The old app was great! The new app is horrible and very very frustrating! You can no longer see the entire page across your screen. The content will jump to other pages or articles. The blue arrows are too big and cover up what I am trying to read. When I double tap to enlarge an article and try to move to the right-hand column, the app jumps me to another function. I absolutely hate this app. My morning coffee isn’t the same without my Palm Beach Post. Don’t app developers ever test an app themselves? When you read the posted reviews of this app notice that the pleasant, complementary reviews are older and referencing the previous version of the app. The recent reviews reflect user frustration and anger. Fix the app!
It appears that The Palm Beach Post has a new app that I was totally unaware of, why we weren’t informed of it is beyond me! I called the office because the former app was not working. I was eventually told that they learned that other customers were experiencing the same problem and it should be resolved within 24 hrs. That didn’t happen, but I did find a new app for them and found it working! Have been using it ever since. My only real complaint is that it appears VERY sensitive to touch causing it to go where I did not want it to go! Other than that, I am satisfied.
What is going on with this app! Six times in the last year I’ve had to change my password for the app as it’s telling me I’ve entered the wrong information, but it’s saved info and I could access through the web, or on my phone, but not my iPad. And now, again, the same thing. I can access through the app only on my phone, no issue with passwords or email. Both devices are up to date. Also, it doesn’t save my choices, each time I did open the app I was asked about which issue I wanted, if I wanted it downloaded, how many I wanted… just annoying. And, when this “lockout” occurs, it wants me to download the app…WHICH I ALREADY HAVE!
My day begins with a cup of coffee and the Palm Beach Post. I love to read the paper as a way to start the day. It keeps me informed about my community and the world. My only problem is the cost of the print home delivery, it has gotten too expensive for me. So I’ve switched to reading the electronic version. The electronic edition is good but you can’t beat holding the paper in your hands to read it.
I have used the Palm Beach Post ePaper for several years and was fairly happy with it. A few days ago it stopped working. I uninstalled it and was looking to re-install when I noticed that it was no longer available in the Appstore. There was only this App. So I installed this App instead. Wow, what a difference. And not in a good way. Sign-in problems, unwanted adds popping up, screens freezing, horrible navigation. Who thought it was a good idea to replace a well functioning App with this inferior product that seems like a first attempt at an eReader? I like the Palm Beach Post, but not with this App. It’s not the way I want to start my day.
This app was recently updated. The new version is much worse than the old one. The major problem is that pictures are blurry. If there is text, such as a chart, you have to click on it to read the text. It is also annoying, as a paid subscriber, to be greeted by ads that pop up in front of the page. What is worse is that you can’t dismiss it for a few seconds. I enjoy the paper and supporting the local press, but this needs to improve or I will have to subscribe to another paper.
This update makes viewing the e-edition very annoying because the stories and ads are always opening up when I don’t want them to and I’m constantly having to close them. I used to be able to increase/decrease the size of each page with no problem, and the story opened on a different page only when I asked it to. Now, the slightest touch of anything opens it up. If The Post doesn’t want to do an e-edition that looks like the paper does/did, then change it. Don’t offer it with useless navigation. I prefer the “paper” look, but only if it works.
This app is much worse than the previous, blue icon app which let you read a digitized version of the daily newspaper. It has too many menu bars which take up screen space. It has pop-up ads that were not in the older app. It is harder to navigate through the news content when changing sections. The app glitches when pinching text to zoom. You can’t display any comics in landscape mode and comic text is not sharp when zooming up like in the old app. A major step backward in ease of use and functionality is why this only deserves one star.
I am using the e-edition. I have now used this app for two days and I think I will have to delete it. It is incredibly frustrating, slow response or no response times. Way too many pop ups. Remembering this is a paid subscription, there should be no pop ups that block or restrict content. When scrolling to the bottom of the page anything you touch causes the article to open. Then you have to close the article to read the rest of the page. What were they thinking?
It appears you’ve upgraded your app. There seems to be a lot of bugs. For instance, you can’t fill the screen by just touching fit you have to actually physically make it bigger with your fingers it also it reverts back to side-by-side pages instead of full page. Also having issues with getting next day’s edition as of today 12/21 still brining up Mondays paper
I have been a Post subscriber for 13yrs. I am forced to read it on my iPhone for several years now because home delivery of the hard copy to my residence in Jupiter was awful. This latest update to the app is so frustrating that I am VERY close to ending my subscription. Constant pop-up ads, screens going blank, pinching in/out to be able to read sends you elsewhere; it doesn’t remember where you left off if you leave for awhile. When you come back you are back to Pg 1! Arrgh! PLEASE GO BACK TO THE PRIOR VERSION OF THIS APP!
This app does what apps are supposed to do and does it well. Navigation is easy. That said, it is merely Average and offers no perks, bells, whistles, or access to anything else that draw me to open it first. Due to this newspaper’s dependency on that “small city appeal,” it took me three months to finally PURCHASE a subscription. This is because this app is not connected to _anything else where a pay feature is already connected. I had to actually find time to sit down, locate my physical credit card, and enter everything by hand like it is 2003. This app does not offer a digitial version of the print version. As the app does not cover all Sections, that’s a disconnect.
I have ongoing problems in navigating the pages of the paper. The app freezes frequently when I try to go from one page to the other. It also knocks me out of the paper while reading it and I have to start over. The previous app format was better.
The new app is terrible! I have been using it for a few months now and am thinking I may need to find a new paper to read. The pop ups are really annoying. Today, every article I open closes after a few seconds and a pop up comes up. Why would I want to try to read a paper this way? The old app was really good.
I’ve been a subscriber for a while and lately, every article I open, I am asked to subscribe. I have messaged them directly and no one has gotten back to me about this issue. Not surprised, paper delivery was disappointing as well. Good journalism though; it’s the only reason I still subscribe.
Today I was unable to read the paper as I was used to. Now I’m forced to read on a truly horrible website with pop up ads. Not sure why they discontinued the other option. I am sure this was at least partially done to push more pop up ads and track readers. I may have to just give up and go to a national paper. BEWARE
It’s one thing to have advertisements in the newspaper that are paid for by the advertisers however, these pop up local advertisements in the middle of an article are extremely offensive and detracts from the entire e-news experience.
I continue to wonder if anyone tested this app before it was released. The type is to small, the blue arrows are to large but the worst thing is when you touch an article and it shuts down or goes to another page. It can be a very frustrating experience reading the newspaper.
Due to your recent changes to your e paper it has become very non user friendly. Tried to contact customer service many times and their response was it has changed to the new format and I have to get use to it.
Just wanted to support and stay up on local news and sports but cancelling and deleting after getting sick and tired of this rag (new media investment group= same umbrella of USA Today/ New York Times) that only has their puppets parrot the same garbage around the country thinking we still don’t see their strings.
Before the new update, I enjoyed reading the paper on my iPad. It was very easy to navigate and expand what I wanted to read. Now, the normal 2 finger zoom no longer works. Why did you do this without checking that it would work properly.