Virginia Lottery Official App

So I use to play a lot on this website. But it always the same. VA LOTTERY JUST KEEP TAKING YOUR MONEY. If I wins like $50 and the next 50 play I win nothing till Va lottery win back there $50. Have anyone been getting any bonus’s? I feel like you just get one bonus now when we play. Va lottery just keep taking and taking . To be honest no one will ever wins in VA lottery. I honestly think we all need to stop playing and till Va lottery stop cheating. Because that’s what it’s feel like to me. Cheating form honest people that work head for there money and just want to play a little bit to have fun or relax. But there no point to play . Your chances of winning is 99% to 1%. It like finding a needle in a haystack. Good luck to tall the people that’s still playing. Hope some one will take a big wins form them. Just like thanks for the cheating VA LOTTERY . No matter what you says it’s don’t matter. In my eyes you all a cheater. STAY RICH Va lottery because you will never let anyone wins . Take and take your good at doing that.

It’s great to be able to play without having to go to a retailer and especially to be able to get information about the many different games BEFORE you actually choose one. In a store, you are standing in front of a case full of tickets with people in line behind you. With the app you can really look at each game, understand the odds of each and make a more educated choice. One thing that really could and should be improved is the ease of viewing draw tickets you purchased when you purchase them and later to see if they won. You can do it of course, but it is buried in the menu and not intuitive or clearly marked as an option. The first time I used the app buying an easy pick Mega Millions ticket, it took me 5 minutes to figure out how to view what numbers I was given for the drawing.

I don’t use the app a lot because it doesn’t have all the games that are available on the website. Today, I tried playing online and it kept forcing me into the app. Whenever I hit the home key, it would switch me to the app. I started using the back button to select another game. That only worked a handful of times and it again started forcing me to the app. I’m not aware of any other app that does this. They ask or suggest you open the app in lieu of the website, but don’t force you to use the app. Leave it to the government to try and control every move. I deleted the app. The lottery in general is completely bogus. When the lottery first started 5 or 6 people would end up splitting a million dollars because they all had the winning number. Now, billion dollar jackpots are regularly given to one person. Total scam for the government to keep an outrageous portion of the money. Now the online instant games have gotten just as ridiculous. You don’t have to fill out tax forms for anything under $600, but if you win $200 they’ll keep it and claim you owed the state something you were never aware of.

This app is full of usability issues and bugs. For example, when logging in, the app presents a pop-up that says “your email address may be incorrect. Please verify your address.” When you enter your correct address (which is the same as the one they show) you it says “email already in system” with no options to disregard the pop up so you’re stuck on a pop-up screen that won’t go away and you can’t use your account. They also have made it difficult for you to use your winnings for anything other than the online games. Attempting to buy lotto tickets or use your winnings in any other way is met with frustration and usability issues. They also do not allow you to use Discover card (which by the way is a debit card. They have both credit and debit) for any payments on the system. You can only use Visa or MasterCard. I’ve never seen an app with so many problems. It’s almost as if, the coder doesn’t use anyone else to test and verify that the app works correctly. Just bad and they don’t care or listen when you email them about the issues.

I enjoy the app for the most part. However I have probably over 200 scratch tickets I’ve purchased at stores on the past month or so and have been saving all the losers to add to the new rewards program you all have been talking about for many months now. I believe you told everyone it would be up and running at the beginning of March. Then it charged to early March. Now here it is April 5th and you all are still promising and promising it’s coming soon which has been goi my on for weeks and now months. Very very frustrating that this new program has still not launched and having to hold onto these losing scratoffs for weeks and again now basically months is frankly ridiculous. What is taking so long and why do you all continue to just say “check back often as out new rewards program is launching very soon” I mean it’s just very disappointing and frankly frustrating. Thank you very much. Have a wonderful day as well. Blessings!!!

Absolutely love the online games as so easy to purchase you can set limits to how much you spend which is great to use if case you forget how many tickets you buy that week The app works 90% smoothly occasionally a issue but rarely. I feel safe buying here and haven’t had any mistakes so far knowing in wood right know but seriously great site easy to play and buy Good Luck all I sure could use a big one about now thanks again for enjoyable site and games

The slots/instants are fishy. I would like to know who regulates and makes sure everything is on the level. To many questionable things like how it shows odds like 1:4 but you can spin 50 times and not win a dime. Your winning a bit and then the load circle pops up or a you been playing message pops up and then takes it all back. Many more things on the instant side to name. Every thing else seems to work fine. Need to add some perks based on money spent. (Update) something is definitely up with this, especially keno in the instants section. For real for real. Also, whenever the “ you been playing for a long time “ message pops up, it’s just nothing but loosing after that and when it seems to be turning around for the better with some wins a error message pops up and kicks me off.

I have played your the lamp game many times and it is amazing to me that after over 50 plays not a single win. That is not entertainment. You need to not be so selfish with your wins. This seems to be a pattern with all the games I have played on your website. I will be passing this information along to everyone I know. You need to not be so selfish with your wins and lookup the meaning of the word entertainment, for some reason the Va lottery thinks it means total frustration and greed. I won’t be returning to your non winning selfish greedy website for a very long time. In case you didn’t know “Karma is a terrible thing” and you VA Lottery are in store for some serious karma tower events. You should be ashamed of yourself for conducting business in such a selfish greedy manner. Shame on you!

Their online slots are very stingy. I have given way too much money and have seen very little returns. At one point, I tried to withdraw money and they made it impossible. Also, if you deposit money…for example, $50….you cannot withdraw your $50. You can only withdraw the amount that you won. So if you deposit $50 and spend $25 but only won $5, then you can only withdraw that $5. It will not allow you to withdraw the remaining portion of your deposited funds. In this example, you would have a balance of $30 - $25 remaining of your “deposited” funds and $5 that you won while playing with the other $25. You would only be able to withdraw $5…and even then you have to jump through fiery hoops to get your money back. What a scam!

Giving it a one star since there is no zero rating!!! It is fairly easy to transfer funds to your va lottery account! But it’s impossible to withdraw funds! You need to upload bunch of documents even if you are withdrawing it back to the same bank account you transfers it from…. I wonder why it’s difficult to move your funds out!! And why would I let bunch of idiots have my document when they can’t ensure it will be protected!! I requested a withdrawal last week and still waiting on it to go through. You have no trouble accepting funds from a bank account but moving it back to the same bank account is very difficult! Why is that? If someone were to file a class action, do you think your practices will hold up to an audit? Just wondering 🤔

With “power ball” jack pot growing, I decided to use app to purchase some tickets. Application is frustrating at least. Here no correct handling on location requirements. (You will be allowed to play only if you are located in VA, but if you deny app to use your location service it just “forgets” about your actions instead of warning you. Chat with agent - useless at least. No available agents and application just logs you out by “security reasons” Online purchases numbers is not clear how to validate with results of drawing. Power ball rules say - match only “power ball” and you win $4. One of my games does that, but app is saying- no winning. Whom I suppose to complain? Don’t waste your money and frustration on “online” game purchases.

I have consistently been let down by this app, but yet I okay when I can’t make it to a store to play in person. They very often offer you free games to deposit money or to play $10 on a certain game (Powerball today), yet after checkout when you click on ‘play free games now’, it takes you back to the Home Screen - or some screen, just not anything to do with the free games you were supposed to have received. This has happened several times to me, but again I use this because I know I would not hit a store in the day of drawing. Also, you will get a link to your played game receipt, although they do not show you the numbers played, so you are just hoping they do what they say - because you have no proof. This is a horrible experience.

It would only be fair to your customers that you are transparent. The odds of winning anything significant is almost impossible. For example, most of any win you get per play is usually under the amount of your bet or the amount you’re betting, that’s not a win by any means. Virginia’s on line games (non-draw games) are the worst of any gambling device I’ve played, that includes casino slots. I once started with $200 and received no bonus plays or anything that would be consider a win. Your game effects and design are on par but your pay out is extremely low, it’s embarrassing since VALottery takes in some much money. I’ve played too many times to know it’s not just me. I’ve also asked other people and for the most part they don’t play anymore.

Tbh your better off just going to Rosie’s, or one of the casino with games there, you just don’t win here I had multiple free bonus spins on the stampede game, and the biggest win was 5.60$? One was .90 cent what’s the point of even getting the bonus spins if you don’t win? Tbh it’s a scam you don’t win any real money and when you do, you don’t win again till your back down where you started, and I spent some trying to this out roughly. 200$ haven’t won anything, but like the other night I went to Rosie’s with 150$ used maybe 80$ won 750$, better off sports betting , this is why Va removed games from gas stations etc, so they can control the market and scam you on apps like this.

These games are very easy and fun to play and the problem is they don’t have a problem When you set up the account using a card that doesn’t have your name on it but when you ready cash out it’s a whole problem and they got a million reason why you can’t get the money or you have to do a thousand things to get it, but don’t ask these question when they taking the money to deposit it in the account and the agents are rude especially the one I talked to name Amanda she don’t need her job she gets no good reviews from me but anyway just wanted to let everyone know it’s not what it seems and it’s not worth you putting your hard earned money into you should just go play it regularly then online in the app use another one!!!!!

I wanted to say when I was playing the instant games hey maybe there is a glitch when I would get logged off in the middle of bonus rounds but no it’s a set up To not give you the money you’re winning . On several occasions I’ve been playing my bonus rounds and looking to win some decent money but in the middle of the bonus rounds the system logs me out !!! And I’m Unable to go back and finish my spins and you can’t go back in and try to continue to your bonus round so you go back and play the game and you’re just losing money because u have to spend more money just to try and get back to the bonus rounds . Not a good app at all . Definitely rigged or something. Needs to be to be fixed . Absolutely horrible

For example, when I even tried to write this text, it was difficult because it wasn’t set up that it would understand what I was saying or put me on the right line. I’ve been using it for a while and right now the only two items that I can use really well are the power ball and the mega millions. However, I would like to learn how to use some other things or have an audio description built into it so that I can actually see if I can play some of the other games and scratchers. If you can see, however, I guess it’s OK with you.

Im really glad you guys can take my money no problem, no issues ever making a deposit but every time i go to actually play a game it kicks me out to the home screen. Im on a gigabit business quality wifi connection, newest iphone on the newest OS. Theres no issue EVER taking the money but almost every time i go to actually use it there’s an issue. Youd think because this is a gambling app run by a state lottery organization it would actually work the way it’s supposed to. EDIT: Been a whole week and once again “error occurred please try again” trying to log in AFTER i’ve already made a deposit but now i want to USE that money “error occurred please try again” awesome thanks guys, real nice

Love playing the lottery and would love to be one of the lucky winners this month on the extra chance drawings. I’m a grandmother and I also have two great grandchildren. Would be great to have some extra money for Christmas but I’m sure a lot of people need extra money this time of year. Just wanted to thank you for making it so easy to enter the second chance drawings. I’ve been playing the Virginia Lottery since you started selling tickets. L❤️VE VIRGINIA L❤️TTERY!!!

VA Lottery has no issues taking your money to play these games but when you win and want to deposit that money in your bank account, they will ask you for all sorts of verification items. Then they’ll drag their feet a couple weeks and ask you to verify your banking information with a letter from your bank or a voided check. They’ll drag their feet a few more weeks and never respond to the emails you send for customer service. It’s all rigged and the idea is that you spend even more than you will ever win. They don’t want you to deposit money and they definitely don’t want to pay it out. Know what you’re getting yourself into.

Whoever runs this phone app is pathetic! New scratchers come out and the prize beak down come out on here a month later. The draw games from this past week have no prize break down , it says still processing! Again this is pathetic. I sent two emails about this months ago and never got a response from you . Because you have no answer. Your scratchers are terrible. $50 scratcher has a top prize of 5 million and a winning ticket every 1 in 4.34. $20 scratchers use to have a top prize of 5 million and better odds of a winning ticket than a $50 ticket! Don’t hide from this Va Lottery. How about some answers? Maybe I’ll go to the newspaper to investigate this ! Look forward to your answers!

I set up the app with VA Lottery a year or so ago. I am now moving from Virginia so will not be able to use it anymore. I requested they delete my account and payment information. After a long text interaction with Jaqueline where she repeatedly said she would “deactivate” but refused to delete my payment or personal information. I requested to be connected to a supervisor. She claimed she had lodged my request and I would be contacted by a supervisor with in 3 business days. No contact was made. She lied. So basically don’t set up an account through this app if you want to have control of your information and credit card number.

I would just like to thank the Virginia Lottery for all of the free games we were given and the free money too on a couple of occasions. That was nice and it also made me look forward to log on to see what surprises I had waiting for me. I'm sure some people didn't think it was a lot that was given out but you gotta really think that how many people go to this site. So yeah I just wanted to say THANK YOU!!!!!

The flow of this app is so hard to navigate. Why can’t I easily see my numbers that were purchased within the app? It take so man click throughs to find them. You would also think that they would show you on the same screen if any of your numbers hit. But you can’t. You have to copy them one by one and check them. To make it better, you have to navigate all over again back into the nested menu to find your numbers and rinse and repeat. I’m pretty sure there was little to no input on the UI aspect of this app.

This app is no less than garbage. Scanning bar codes to check scratch off tickets seldom work. Strange how there is big banner for xtra changes on the main page but this banner does not lead you to xtra chances. You have to navigate to another area by searching tabs at the bottom. Then if you do manage to get to xtra chances, guess what? You need to use the non working SCAN again. When scan does not work there is no place to manually enter. I would hesitate to to accept the results of a scanned ticket with this app cause it is not very reliable and you probably won mega million but jokes on you, app doesn’t scan

Been playing p the App for about a year now. It was awesome in the beginning. Now it seems it doesn’t pay out at same percentage of plays and it doesn’t credit withdrawals as fast as it credits deposits. I think it should be the same speed . The money is useful at all times. Sometimes I need to withdraw winnings to cover a bill and I have to wait for it to be credited. Unlike when I deposit money to the app it’s instant.

Whoever built your app should be fired. This is one of the poorest design I have ever seen. Remember what is your primary purpose. To allow people to buy tickets online and check their tickets. How the heck did you end up with a design where you buy a ticket, and once purchased cannot see the numbers you purchased? That’s a major design flaw. Now that someone has purchased a ticket and the numbers are drawn, you have to go through a series of menus to see your results. Get some of the fundamentals right. Provide easier access to the core purpose of why your app exists in the first place Very disappointjng.

It was fine until last update. Now it’s not accepting password, keeps sending error messages then the site will lock me out for too many login attempts. This happens only on the app. The browser works fine. I rather use the app, because it’s faster load time, better navigation than the browser. Please fix so I can give 5 stars.

Actually like playing the games on the site. They are fun and I’ve actually hit several times. Trying to withdraw any winnings is a whole other story. I’ve been waiting 5 days to receive my winnings and still is not even showing that it has been processed as of yet. Everytime I message customer service I get the same generic response about due to more players playing on the site that it’s taking longer to Cashout any winnings. Lol they can take your money instantly no problem but good luck ever getting any winnings you may win.

Better off playing scratchers then the instant games here I’ve played and went off the odds but once you hit good amount you won’t hit again until you have to deposit more money. They really try and sucker you in. I don’t recommend playing the instant games and the odds aren’t what they say even if you deposit I deposited $100 and bet at $5 for 8 times and only won back maybe $1 I wish I could rate lower then 1 star but can’t

I can never use the app to purchase anything. I have enabled location services each time when asked. I used the latest iPhone 14 pro with the latest iOS. No other issues with other apps with location service. Only this one. Disappointed to not be able to get this to work. It’s shouldn’t be that difficult…

The site doesn’t seem as user friendly as it could be. Buying online ticket is confusing and seems difficult to actually see your ticket after purchase. Had to navigate through to find proof of purchase and actually see tickets. Could be my unfamiliarity with site but I use many other sites with ease.

It has been a great app until recently. I now cannot withdraw my winnings without uploading documents or pictures proving that I own the account I withdrawing funds into?? What sense does that make? It is the same account I connected to the app and used to pull money out to play the games in the first place! You didn’t ask for proof that I owned the account when you were taking my money. It just doesn’t make any sense. Then the upload documents or photos function doesn’t work.

I wonder why you can’t purchase some numbers that say sold out a t a retail store but you can still purchase that same number online. If it is sold out why you can still purchase online. I tried to purchase a pick four # at a retail store and it said sold out and then went home and it went through online…. Explain this to me.

A month ago I used to love playing on the app, but here lately I can’t even play. The only game it allows me to play is monopoly. The rest are either in money mode( a white page asking your selection and then telling me if I won or not) there is no animation at all. Or the screen stays black and won’t open the game. When you send a message for help no body answers and I try to deposit money it tells me I’ve reached my limit even though I haven’t played in over a month. Ridiculous!

Thanks Virginia lottery for continuing to make the games exciting and fun to play. I stumbled across a winner for $50 and it went a very long way for me. I love how you can check tickets online & play in the stores. Then back online, spin away with exciting games. The bonus codes are fantastic. Great luck with the new exciting games to play with even better bonuses than ever.

I’m disappointed I’ve been playing Va Lottery for many years now. just wanted to write this review due to the withdrawal process I understand we are in a busy world but If I were to play numbers at my local store and my number was to come out I can easily just go the store and cash my winnings as long as it meets the guidelines. However using the website has money tied up for 8-10 business days because of a Powerball hit but I could keep the money in my account to keep playing those rip off skill games Im so disappointed I’m not receiving my winnings before the holidays would have helped out a lot

When the lottery added numbers to make powerball and mega millions harder to win , it was a mistake. People would rather have more winners with smaller jackpots. There are not as many winners with the scratchers. For years we’ve bought a LOT of scratchers for Christmas gifts. Every year there are fewer and fewer winners. This year was the worst ! Tightening up the winnings is discouraging to everyone. I would like to see where the lottery profits go. I hear education 😳 Why is the Virginia educational system such a mess and so poor, if so many millions have gone to them?

If you should feel that you are never going to win. Yes stop playing but always remember. it’s just a game and it just takes just one tick to win. So Play for fun and not for retirement pay day You will feel much better. And please stop CRYING ABOUT YOU NEVER WIN. Then bad mouthing it like a child. You have to be 21 and over ack like it.

I’m not sure if it’s a law thing because I see Virginia doesn’t want everyone to win, they want us to work, but it would be nice if you all approved all the draw games for Online Play… if it’s a legality issue, please review this and ensure it doesn’t fall on blind eyes … We also deserve to have real casinos in the state of Virginia, as someone who lost a job in the last 3 years the lottery helps sustain what little I still have.. So, this is my hopeless review for the VA Lottery (App)

Unless you’re downloading this app to check the winning numbers, don’t waste your time or money on it. The instant games are a complete scam!! They say odds of winning are 1:3.76ish on all their online instant games, but that’s a 1/10th of bet amount win better than 99.8% of the time. Do yourself a favor, take any of the money you’d put into this app and just flush it straight down the toilet. Not only will that save you wasting your time, but a lot of slot machine frustration with “almost hit” bonuses that never seem to actually pan out, and when they do, they don’t pay very well.

It’s a good app to have. I usually don’t have any problems using it. For the last 2 months I haven’t been able to play the instant games for it not loading past a play now screen which goes black. It’s also having location issues on my lately. It won’t pick up that I’m in Virginia. Other than the apps been really handy to check or scan my tickets and check winning numbers.

This app is better than most. For the 1st time I deposited money and bought tickets for Powerball and MegaMillions. Where are they on the app? I tried every option available to see them. It would be great to have that information. Since I don’t have a ticket to scan, do you alert me if I win? By the way, hope anyone reading this is having a great day and we are all winners!

They “prettied up” the scanner for tickets/scratchers (pretty much the sole value of the app), but did ZERO QA or UX research to test the actual performance of the scanner. You will take about 15 scans before it actually reading the barcode, and even when it does it is often inaccurate (ALWAYS double-check your tickets at a machine), or fails to provide context (lottery not closed yet), or gives an error message. It is so frustrating that I will often take the two minute drive to the gas station machine instead. To the creators: OMG guys, hire better developers or invest in a QA team because WHY

Before you updated I could scan & enter the extra chances promotion. Now it won’t work because my i-pad response states That i need to adapt to an IOS 13 operating system. Hey? So you (VA lottery) are now requiring me to go spend over $600 for a new device( my i-pad only goes to IOS 12.5.5 ) in order to enter extra chances. It sure seems like somebody at VA LOTTERY really messed up causing your customers added expense!!! WHY???

The app could be a lot better. There’s a lot of. Issues/bugs (I can’t even see the letters I’m typing in this review, I just have to hope everything comes out correct). But my main complaint is the inability to check my numbers against the winning numbers. I can’t even see my previous numbers played (talking about pick 4). Instead I have to screenshot or write down everything on a separate sheet of paper and compare it to the winnings numbers once it’s. Been drawn. Not a back breaker but very inconvenient.

The games are fun no doubt. Incredibly difficult to win any kind of decent amount. Very stingy slot games. It seems to be regulated heavily by how much you deposit. They send offers for free games but as you deposit more the threshold to receive the free games gets higher and higher. All offers are not the same. My mother was offered free games after a deposit of $$75 or more. I was offered free games for any deposit (minimum $10). Fun but very scammy. If you haven’t started yet please don’t. Save your mental health and your financial health. Put it in the stock market or try a real casino if you must gamble.

Any time I use this app, one or more things is broken. It’s ok to just check your scratchers (usually) but I wouldn’t trust it to work for anything more than that. Tried to play some of the “slots” recently and there was no exit button on half of them, had to completely close the app. Just tried to scan my extra chances and that’s giving errors now. Not that the website is any better…

This app is terrible for making purchases. There’s no intuitive way to view the numbers you’ve drawn on an auto-pick ticket purchase, pages all load slowly (despite being on a good wifi connection) and half of them just dump you out to the website. Save your frustration and confusion as to what your numbers are and how to view them by getting tickets outside the app. I didn’t try to scan already purchased tickets but can only hope that experience is better than buying them through the app.

This website is absolutely rigged and it’s obvious as another user said, if you win $50 the games then completely change the win patterns and immediately drains that money back from the account with small wins not even a 5th of what was enter as the bet and loss after loss. I’ve won money on the site in the past and now if you put anything in, it will be gone within minutes. You can even see this happen by playing the Demo mode. Even in that mode, you can not win without losing more than you win back.