The App is okay when I open it, but I just turned off Notifications because they are always teasers to get me to open app. I understand more clicks mean more advertising money for the station, but I hate going to the app to find out the details when they say something like “teacher arrested in our area”, or “local road closed due to accident”. The other news apps post enough information to know if the news effects me, so I don’t waste time finding out the wreck or the teacher were in another state, and don’t really interest me at all. So, with Notifications turned off, I probably won’t be opening this app much anymore.
… but the majority of the time? I’m waiting for things to load. Any notification I get that is worth clicking on, I never get the page to show anything. It just sits with the WSAZ banner up top and that’s it. Nothing else, and I’ve let the page sit for 10mins and it still never load. It’s SO slow when you are using wifi only, but for some reason, it will load fast when in service. Considering how a large portion of viewers for WSAZ are in rural areas without cell coverage, we’re relying on wifi to use the mobile app … but what is the point when the app doesn’t even bother loading? Even loading the website on a phone’s browser is incredibly slow. I’ve seen dial-up load pages faster than whatever this company is using to host their site and app. This has been a major issue with the app for about a year now, and only recently, it has gotten increasingly worse with trying to get it to load. Users shouldn’t have to be in cell service just to access the features of the app properly when wifi is perfectly viable. Also, do better with ads. The predatory nature of the types of ads associated with WSAZ’s app is honestly shameful.
I don’t notice any intrusive ads anymore - my only complaint is that 90% of the time when I click on a new notification, the story hasn’t been released on the app yet. For example: a notification “2 break ins in one day in Huntington WV” will pop up on my phone up to 20 minutes before the content is on the app, and I’ll get a message saying “there is no associated story blah blah blah” Please fix this. I shouldn’t have to wait just to read a story. Either make the content appear sooner or don’t give people a notification until it’s ACTUALLY on the site/app.
I’m turning off all notices from this app. Every notice now says that the news is happening “at some region in your area” requiring you to open the app to see exactly where it is. Notices used to specifically tell you where the news was happening. Most of the time that region is no where near me and I’m not interested. This is something new they are doing no doubt to get more ad time by making you open the app and hit you with an ad before taking you to the actual news page. It’s annoying, and I am going to find a new news provider.
The website needs to be kept up to date. It’s 4 days after the 4th of July. We don’t need to read when & where the fireworks are going to be. Also the older news stories need to be placed after the newest stories. The ad regarding following WSAZ on Facebook is annoying. It appears to be more important than the actual news.
Articles there one minute then gone the next. You should be able to find a story same day it was published but no. The search option doesn’t even find them. The local and regional have barely any articles. But the main page can have two articles just ones the update. Not to mention misspellings and incorrect grammar. I used to love this app but they need rid of all the extra menu items that aren’t needed and focus on keeping the news on the news app. 🙄. WSAZ has gone downhill since Jessica Ralston anyhow.
I love watching the live newsfeed on this app especially in the morning while getting ready for work and I love wsaz , but the repeated commercials for Prim low office in is rediculous . This morning it played 5 x’s or more just repeating !! Then took another break And played 2x’s during that break. But other than that we love WSAZ and everyone that makes it happen!!
My major issue with this app - aside from the fact that it performs poorly and loads slow, is that they allow manipulative advertisers. You know the ones... the popups that appear and say you have an infected device...Bla Bla Bla. Click here to fix. Pure crap to prey on people who don't know any better than to avoid such click bait. A news agency should have higher standards than a third rate advertising partner like this. Pure crap... don't download, just use their site if you have to... you're better off.
I'll receive a notification and when I click it, the story isn't available. I don't know how long it takes for the story to actually show up, but it's longer than ten minutes. I'm using a 7 Plus running the most recent version of iOS and my app is up to date.
Frequently there is no story posted to the app to go with the notification that I just received. Also the notifications are borderline click bait. Why have you gone to omitting the names and locations from the notification? I shouldn’t have to go all the way to the app to see if the notification is even relevant for me. Terrible reporting. Just a way to increase traffic to the app to force add review by increasing views. Shame on you.
WSAZ News and the app’s developer have put this app into a tailspin. I used to check SAZ’s news several times throughout the day, but due to the recently added pop-up ads at the bottom of the screen it’s become impossible to even view a story without the app freezing. And yeah I know this app is free but on the other hand WOWK’s app is free as well and it doesn’t have any issues - hint, hint. Congratulations to your competitor on designing an app with less issues.
Before this year I would have given this APP a good review. However, recently WSAZ has quit sending out notifications about the news. Instead, they send multiple frivolous “bait-type clues” (such as “One county in our viewing area...”) about the new. This is rediculous! WSAZ is more concerned with increasing web traffic than they are about getting NEWS to its viewers in a timely manner. Please stop the #cluesNOTnews notifications.
As someone who runs a business site, I cannot believe how many misspelled words are on this site! Especially in the headlines! The site is also not properly maintained, and does not keep up with the news in the area. I don’t know if it is just laziness or plain censorship. However, when you can get more news off of Facebook postings in your area, than off if the the actual local news APP there is a real issue!
Notifications are always teasers to get you to open the app. Other news apps at least give you enough information to see whether or not the news pertains to you.
If you love commercials, having your news shut off in the middle of the story (live stream), political ads from some other place in the country and continual political ads then this is an app you will love!!!! My 5 year old grandson could make a better app with playdough. This is a 100% mess!! The designer needs a job a Wendy’s flipping burgers but hey they’ll always be burnt! Save yourself space on your phone and don’t bother.
People want their news but this app just brings frustration. This used to be a good app. I’m going to be using a different news source however, because it’s too frustrating having this one freeze up daily, and when I get a notification of a new story, and try to go read it, it’s not even available. Poor quality and service shows.
App has a tendency to crash. Whoever looks over the spelling in these news stories misses a lot of mistakes. “Desolation will begins today”. Really? I find mistakes like this a lot. Journalism deals with words and making things clear for the public. Vocabulary should be included.
Notifications just barely tell you enough that you have to go into the site to find out anything. You would think that really important information like a health issues, COVID virus content, interstate closed , escaped murderer, etc, would have relevant information.... but no. It’s just a opportunity for WSAZ to sell ads. I am turning off all notifications. They are totally useless
I love the WSAZ app! When I’m not where I can watch channel 3 news, I can always count on the app to keep me up to date! It’s also my number 1 go to app for weather! Thanks for this incredible tool!
For about 2-3 weeks the app will not open. I get notifications, but app will not open from the notifications or when I open the app. I tried deleting and reinstalling and it did not help. Before this issue, I have never had a problem. Please fix.
Its not clear news. “Someone in our region...” the frequent tag line used as bait to get you to click on the story (that isnt even there) is misleading and frustratingly redundant. Once i click on news its often ill related, not complete or biased. When you decide to report “the news” and let ppl decide for themselves the opinion they have i may be back. Until then-bye.
App works well enough, but the Notifications are awful and pretty much just clickbait. “Schools are closed for two more weeks in one state in our region”. Really? They won’t just put “Kentucky” or “Ohio” instead? Another indication that the goal is to get you where you can see the ads, not to actually inform. One user in our region is deleting this app right now.
The app crashes. A lot. It freezes. A lot. I get notifications of a news story that’s not on the app yet. A lot. You need better editors. There are way too many errors for such a reliable news source. I’m giving it only 2 stars due to all the freezing and crashes.
The today weather widget isn’t going to the weather tab of the WSAZ news app, all it’s doing is taking to the home tab which I don’t want to be. So your making us click/tap on the weather tab on the home screen of the app when we should of been there version 5.1.6 didn’t fix that problem to the wsaz weather widget
Used to have a problem with just commercials, where it would delay going to the live broadcast… now the volume doesnt work… 1/2 the time the “unmute” doesnt show up… and 1/2 the time when it does, even after you click to unmute the volume still doesnt work… guess I’ll just watch WCHS on their app
This used to be my favorite WV news app not now. What happened you cant even access it without your location on, which I never leave on. I’ve deleted it because there’s no point in having it if it isn’t accessible. Sadly here I come wchs app or woky.
Very hard to search for anything using the search bar- not for lead news stories but “human interest” and “fluff” - but interesting - items. Can’t find those on the app at all...too bad as those are often the kind of things I would Ike to share.
The notification are always earlier than the app will show, unlike the weather app which is always way late on the notifications. Always the same news for a couple days in a row. And more news for out of state than local!
My complaint is you don’t update the story enough, especially wrecks that have the road shut down. Even if there no change just tell them that. It has happened more then once
Freezes frequently. At times, I have to close the app out and try again. Frustrating at times. Why do you keep old news on the app? Things that happened a day or more ago. WCHS app is much better with coverage and updating. Terrible that WSAZ won’t do the same.
The app was much better than it is now. Breaking news is vague (intentional I’m sure) which requires you to open app and find the article. The articles have been replace with videos that require watching an ad etc and make it inconvenient if you are trying to read the news. Not ideal while at work or in a quiet setting.
The newest version of the app, did nothing but included poorly disguised advertisements as news stories. Older people, could easily mistake these fake stories for news, as if phone scams and credit card scams aren’t bad enough, now one must show the same caution with a previously trusted news outlet.
It was great when it worked, it opened up and loaded quickly but now it won’t open, it’ll crash. I’ve uninstalled it and reinstalled it and it is still crashing immediately. Please fix it.
I don’t come here to wait through 2 and 3 commercials before getting to look at current news. This is ridiculous. I understand the concept of sponsorship. Anything more than one 15 second ad is too much. I’ll probably deleted the app over it and find my news elsewhere.
Looked forever to vote on things and cannot find them. Changing the name of Laidly is a great idea and the people who live where Stonewall Jackson Middle School should be the people that choose and vote on the new name not the entire Tri-State. I hate trying to find anything on this app.
Anytime I receive a notification from WSAZ and click on it, I’m stuck looking at the loading screen for a good 2-3 minutes before I give up. I am not the only one with this issue. The app is so laggy and buggy. I can only hope that someone realizes how behind on updates this app is and fixes it soon.
I signed up for breaking news, now I get reminders every few hours to watch their broadcast. Many more notifications than necessary, there is always a commercial to watch prior to what ever old news story. Most of their notifications are just a nuisance.
I deleted the app and will not watch the news they produce now that they have fired an employee for not being vaccinated. I am vaccinated, I can get Covid, I can spread COVID. The vaccine protects ME from extreme symptoms. If I ha e no symptoms can still spread the virus. WSAZ management must be ignorant, and I prefer to get my news from unbiased stations.
When I click on any live alerts/notifications the app glitches and I’m back at my phones home page... that’s not the only ones that does this.... this app needs a lot of bug fixes!!!
I would give this app better review but anymore it crashes and shutting itself off. I used to love this app before but it is not running smoothly like it used to a year ago. UPDATE this app guys. Thank you.
What about Kentucky news? For two days now I’ve clicked on Kentucky news and all I have gotten is error 404. One was the Governors update he gives everyday on COV-ID 19. I consider that very important.
