This is my first time using the app! Loaded with information . I am so thankful to be able to receive updates without having to call nursing staff or wait for update calls about my loved one as long surgeries are really hard to be patient waiting on updates from Drs and nurses. Thank you WVU for making my wait a little less stressful!❤️
I recently moved to Morgantown and was surprised to have such a large and impressive hospital near me, Ruby. After downloading the app, it will be easier to navigate without assistance, my preferred method. Also, I hope I don’t have to use the waiting room function in the future but it sure would have been handy in the past for my family.
I’m in an iPhone 8, and I always keep it updated with the latest software version. My daughter went in for surgery this morning, and I downloaded the app to keep track of how she’s doing. Sadly, I can’t even enter the number given to track her surgery: the “Go” button is placed directly on top of the field where you enter the number. There is no possible way to enter the number and track anything. Had to delete the app, and now I just wait.
My fiancé was there for surgery and from the time we got there early Tuesday morning until she was discharged Thursday around noon she received better care than ANY other hospital that we’ve been to. The entire staff were the most polite and caring people that I’ve ever seen at any other hospital anywhere.
On the screen to enter the tracking number for a surgery patient, tapping the tracking number Field on my second generation iPhone SE never opens a keyboard allowing me to enter the number. Thus, it is unusable for me.
So, installed the app to do things the developers said it would do. If one needs items outside of “legacy” WVU Medicine hospitals, it might work. But using it on an iPhone SE with most recent iOS update, it doesn’t work. I could not access items pertaining to WVU Medicine Reynolds Memorial Hospital, even though the App Store description said information concerning services at that hospital were available. You cannot select “WVU Reynolds Memorial Hospital” in the menu settings. App Fail. Would give zero stars if I could.
Worst app ever. Can never log in as an employee. IT was able to help previously but tried to log in for employee health/COVID and nothing but “Login failed” messages.
Application is buggy and provides no information for inside and outside clinics in Morgantown. No contact numbers or anything else listed for help with hospital locations if a patient is lost or disoriented on the large medical campus.
Looking for a status update on a family member or friend being seen in the Emergency Department, or having a surgical procedure? Want an alert when it’s time for your appointment? The WVU Medicine app can do all that – and more: * Check the real-time status of a family member or friend being seen in the Emergency Department. * Check the real-time status of a family member or friend undergoing a surgical procedure. * Check your waiting room status and get notified when it’s time to be seen. * Provide feedback about your experience. * Check Wait Time(s) for WVU Medicine Urgent Care clinics.
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