Even though i have set all notifications on, i never get notifications when the the driver arrives. Also, i cannot see the location of the driver so i have no idea if he is on the way or not.
DO NOT use this company. Driver shows up consistently late, and I am not talking about 3-4 mins late, it is 30 minutes late, and not even a once off. It might be issues with a single driver yet the company is not willing to do anything about it. After 4 occasions of a >20 minutes delay and I lost count of how many occasions of <5 minute delay, I requested a change of driver. The company only says they have no other driver and did not try to resolve my issue, instead just say they will talk to the driver, and that’s it. I have been talking to the driver, and they also “talked” to the driver and obviously nothing changed. The app is very inaccurate. The times it shows never correspond to the actual time a ride arrives. It doesn’t refresh unless you kill it and restarts, and you have to confirm COVID safety every single day before you can use it.
Adroit made my life and the life of my child so much easier. Their consistent drivers and app give me a piece of mind. I don’t have to stress about everything. Thank Adroit for being amazing.
GPS does not work, unable to track ride. Reached out to Company and they stated drivers choice. They require parents to use but updates are slow and it’s feature is useless.
