I purchased the Romy dress in XS. Unfortunately it did not fit my bust properly. I attempted to return this item for refund since an exchange would not suit my body. I tried to contact the label by making an international call to Australia. (I live in California). I left a voicemail stating that I had attempted to return the item but the app was not verifying my purchase. After that I was contacted by a representative who stated that I would be assisted in returning the item after a vacation (I was at the airport about to board a flight when contacted). This did not happen. I tried one last time and instead of dealing with the hassle, I have a dress that I paid a significant amount of money for that is still packaged. This is an unfortunate event. Had costumer service been better I would have continued to pay for what I thought was one of a kind purchases. Never again. Unless you know exactly how something is going to fit, take your business elsewhere.
Download the Alamour app now and enjoy a streamline shopping experience & exclusive in-app offers. Get ready to fall in love with dreamy designs & alluring embellishments. Alamour The Label is an Australian-designed fashion label, offering stylish, designer pieces to women worldwide. Shop for your next formal, evening or casual event with Alamour and find exclusive, innovative styles for every occasion. FIND YOUR FIT - From flirty cocktail styles, to elegant formal options & luxurious causal pieces. Alamour The Label offers a diverse range of styles, with the hopes that women of all shapes and sizes can find something they love! SHIPPING & RETURNS - Free Express shipping to AUS & USA - T&C’s apply. - Easy returns for exchange / store credit. CHECKOUT OPTIONS - Skip the checkout & complete your purchase instantly with Google Pay, Apple Pay or PayPal. - Alternatively, proceed to checkout & Buy Now, Pay Later with Afterpay, ZipPay, Laybuy, Sezzle or Klarna. - All Major cards welcome.
