Apple Store

Hello apple, I am not having issues with this app at all, but it’s the App Store itself. I had already purchased a game on here for free, but eventually I had to take it off my phone so I could update my phone. After I updated it, I couldn’t redownload the game because one of my families card information needed to be updated, but what does the card information have to do with redownloading a game I already had. So please explain this to me apple? Same goes for updating my apps that I already have.

I am Apple loyal client for years but my recent experience with Apple service was horrible. I bought a Beats Flex and it died suddenly. I brought it to an Apple Store and they sent it to service. A few days later they told me that a mesh inside is missing and refused to service it unless I pay $59 (the headset itself is sold for $69 and you can buy it for $39 at BestBuy). It is ridiculous that I have no reason to open the earpiece to remove a mesh. They were not any reasonable in listening to me but insisted if I do not pay, they will not fix it, although they admitted the issue was with the bad battery. I could never imagine Apple having such a kind of service. I am very frustrated and it would be the last Apple product I buy.

I have been told not to allow my old phone to accept software updates. After the relentless pop ups asking for the software updates, (and much to my hesitation) I did…and yes my phone, that I really liked a lot, and that was in perfect condition, crashed. And guess what… this multimillion dollar company has no one that is able to fix my phone! They offered to mail it off (for over $300) but no guarantee it could be fixed. If by chance they could fix it, it would be wiped clean and I’d loss everything anyway. So it worked, let the software updates happen and we crash your phone, and your are forced to buy a new one now! The old one lasted much longer than we thought or wanted! 😡 Not a very happy camper!

So many apps are horrible and have tons and tons of negative reviews but yet they still have 4.5 review scores. Why? Stop rigging it. It’s false advertisement. You wast our time and money telling us terrible apps are great all so that crappy developers can make money selling their crappy apps. And how about actually monitoring the ads they place in the apps?? I finally found a game I like to play but l’m completely inundated with sexist ads for other sexist apps that I don’t want to see. It’s ridiculous. They make women look like trash. I would love to know where a can make an actual real complaint about the sexist app. I can’t give it a negative review because it won’t matter. It will still have a fake 4.5 star rating.

Outrageous! Apple is not only extremely expensive — it is a frustrating RIPOFF! I own 4 iOS devices and a MacBook Pro. Now, my iPads are obsolete and no longer supported because I cannot install iOS 13, in order to update other apple apps that I have already spent a fortune on! Including Charging cables that change with every product upgrade. Your business model and markup is unconscionable and untenable. You are consistently proving to be a poorer and poorer product value for the for the cost. Do not mistake my criticism and product re-evaluation for some convoluted delusion of self entitlement—it’s not. The truth is you are nothing better than an opportunistic Carpetbagger! Good luck with that!

It’s an app that serves its purpose but could be so much more. Give us lists for products that are easy to edit and share with others. Give users the ability to save stores and give mini tours of what the inside of stores look. Currently, the Apple Store app only lets you save up to five stores. I have some favorite stores around the world and I think apple enthusiasts would all like to experience them again in small ways: keeping track of where they’ve been. In terms of UI, it is confusing to navigate and I think the app would benefit by simplifying. Being more transparent with pricing without having to jump hoops.

The absolute best, well thought out, customers focused and highly efficient way of doing things. I love this app. I deal with other apps, programs, softwares and various different computer system on diesel highway trucks and automotive application, and none can come up with the ease of use and efficiency of Apple. Apple has spoiled me so much that everything else just seems like it was developed by single IQ personnel. I wish everything was Apple and ran by their system.

I got a pair of AirPod pros in around May. I lost one of the AirPods and had to go back to the store to get new AirPods. I got the same exact AirPods as before because I asked and they said that I had gotten the AirPod pros and I got AirPod pros again except this time for some reason I can’t charge my AirPods this is because Apple has decided that even though they’re already billionaires they need to steal from us and now my AirPods don’t work so now I have to go back to the Apple Store to get a new charger because they change the port on the AirPods just to make people pay extra money for a new charger I am going to boycott Apple, excluding Apple Music goodbye

Awesome it’s just so good to look for stuff it’s so easy and fast like I need a pacific phone case and is there like you can find anything that’s Apple’s thing but not all technology which is kind of sad but still good though I would recommend it for everyone like it’s so helpful to me because I can find my stuff is it like a Madlib like a magnet or a AirPod that I can edit so I can put stuff on it I’m really happy about this and this is was a very great update so I think it’s perfect.

What is up with this update??? I can not get on half my apps and when I do it takes me 10-12 try’s… you guys need an update ASAP cuz I’ve called the app places and their first question what kind of phone u got! N next was did you do the iOS 15 update and I said yes they said OK since you did the update you either have to erase that update or have to deal with it because that’s because the update is making all these apps act different you guys got a figure out with your brain power and now what to do about all this

How many ios updates have you installed just to have another update to fix the one you installed the day before? Thats a flaw not in their technology but the company itself is flawed and will continue to be flawed. Innovation is lost with SJobs. You truly think SJobs would issue an iphone and then and give them a special letter just to extend the phone’s ‘shelf life’? Ie: iphone 6e. Who sells a phone and expects their customers to purchase the power cube separately? That is over a thousand dollar phone I’m talking about. Ghetto! So this app installation doesnt even work! Pressed it 20x’s and it just “reappears”. Ghetto!! App still unable to update and i have latest ios. Ghetto!!

Please respond to this. I downloaded a third party app and whenever I click it, it says “Unable to Verify App: An internet connection is required to verify the trust of the developer' ... This app will not be available until verified.” Does anyone know how to fix it? I updated to iOS17 and I also trusted the app. Unable to Verify App: An internet connection is required to verify the trust of the developer' ... This app will not be available until verified.

Some folks just have older phones right now, but making this app compatible at least with some features for older phones would be very helpful. For example, it can be used in an Apple store to help the specialist learn more about our phone, but only if the phone is new enough. Or to save a recommendation given in the store. Thanks for considering this update!

I recently downloaded an app that was supposed to be a 30 day trial. That didn’t happen, but was fine with the $2.99 MONTHLY subscription only to be charged for the YEAR. The app Glow says they would refund me but CAN’T because of the way Apple has it setup & that Apple would have to refund me. Apple flat out refuses to give a refund. Even partial refund. An Apple representative said that I shouldn’t email again because the decision was final & will not be readdressed. Highly disappointed in a company that I have been loyal to for decades for this lack of service. Also, the app didn’t function as it should have.

5/3/24: Am I the only one fed up with the app search process which ALWAYS yields a product FIRST that is NOT what you searched for? Clearly a paid response, but disingenuous and annoying. Dishonest, really. Transparent bias. Previously; Why is there no way to review or provide feedback on the various products that come standard on the iPhone? Is it just presumed that they are all perfect and don’t require any customer feedback? They don’t appear on the App Store, so your customers aren’t able to give you feedback.

Hey I tried ordering on the app some years back and there were issues like the order not clearing or going through when making the purchase plus too many glitches so you guys should definitely make better improvements on that so when people start buying stuff from the store online there won’t be any problems when ordering an Apple product of the customers choice.

It’s not every day you see one apple business unit ruining the user experience for the rest of the company. I have notifications for “announcements and offers” turned off for the Apple Store app, but lo and behold, today the app still pushes an ad for Mother’s Day items to me in the middle of my workday. I’m very disappointed by this experience and really hope this is a bug and not a sign that the marketing team is being given license to ruin user experience on apple devices. I am not interested in paying for something that interrupts my life with advertisements. I used to be able to expect way better from apple.

I am unable to purchase a blue trackpad for my mother to match her blue iMac. I have a ton of Apple products, and my mom has quite of few now, thanks to my recommendation. After talking to several of apple’s support staff, they informed me they cannot sell us the trackpad to match her iMac—she had to have bought it when she bought the iMac! Unbelievable and completely unacceptable. Capitalism is a bottom-up command structure, not a top-down command structure. Apple—you don’t get to tell us what we can and cannot purchase. You should be ashamed of yourselves, but you won’t be because of all the blind yes-men that protect you from any valid criticism. What a shame.

Someone had the bright idea of having this app automatically sign into tour local iCloud account on the device. Well & good, but some users still have a separate Apple ID for iTunes & purchases, and we always will apparently, as Apple won’t let users merge accounts. There is no way that I can find to sign into a different Apple ID if you use one for purchases. There are directions at one point, but they are literally nonsensical. There’s a place in your iCloud settings where you can control which apps use iCloud- but again, this app doesn’t follow the rules and is unlisted. There is no way to send apple feedback on this issue besides reviews, as on the Apple feedback webpage, this app is not listed with the other apple iOS apps. UPDATE: you can now submit feedback in the app. Convenience over usefulness seems to be the working mantra for Apple these days, but this issue is especially aggravating. Punishing older customers for issues that they can’t control is extremely bad form.

Rarely if ever needed to go to the store. I buy everything using this app! It’s quick and easy. If you know what you like and what you need, this is perfect. I also feel if you order using the app, you’ll get better priority and shipping less times. If you’re just getting to know about apple products or aren’t tech savvy, then visit their store to learn more one-on-one!

The iPad Pro has been on my radar since the last update but it is not available for the new version so I’m hoping that will work out well with my current iPhone as I am using the iPhone to get my iPhone and my phone is on my other phones and my iPhone and iPhone and I will have a little more time on the iPhone to do that and I hope you enjoy the rest today I hope you’re doing OK

Why in the world do my apps NEVER just auto update?? Never all the way from the first possibility to the 11 iPhone (currently own) I have the setting to auto update and always have had it set to that but I have to go into the App Store hit my picture for profile and go to purchased apps, scroll through da h and everyone I have ever downloaded looking for the “update” icon. How ridiculous is that?? Maybe I’m not doing something right but I’d assume having that setting I wouldn’t have to do anything after that!!

I’m on iPad and I like iPad BUT there is a glitch that happens everyday, and it is that every time I’m in a app I desapear from the app and I can’t use the app. I get so angry when it happens. Please fix or I will never be able to use the apps. And you really need to fix please cause I want to break something when it happens and if it’s not fixed I will break something so pleeeeeeeeeeeeeeeeeaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee fix it. The iPad’s name is “iPad da Isabel”. Also my battery runs out too fast.

I did multiple trade ins of devices. The first device trade in kit was left in the rain; I had to request a replacement three times over two weeks to get it after being disconnected on twice. The other device trade in kit is stuck in limbo waiting for my new device to ship, which it has and been received. I’ve requested twice to no avail, and the last time I asked if I could just take the device to a store and was told no and probably wouldn’t get my credit through any other method. So I continue to wait and annoy support 1 month+. Would’ve been easier to drive the hour to the store than this.

When I bought my iPhone 13 Pro Max shortly after release, I enjoyed it. That was untill maybe a month later when I was watching Netflix in a dark room & when the screen went black & I noticed 2 very noticeable white pixels that did not turn black on that specific scene. Contacted support & they said bring it in. I said “okay” but life gets busy & the nearest Apple Store is 1 hr away & when I was trying to get this phone I had to go 4 days after another because they made it super annoying & hard to acquire said phone. All I want is a fresh phone with fixed pixels is that too much to ask?

Well, I am not typically one to leave a bad review but I guess today is a first. Apple let me down today. My ten year old son made some bad choices, guessed and changed our Apple ID password and spent a thousand bucks on in-app purchases. Granted- we should have caught him that day of instead of the next day, but within 48 hours we had confiscated the phone and contacted Apple. They reviewed everything and gave us back $200. I reached out again with no change in results, and one last time for good measure. They aren’t going to budge. I get that we need to be accountable, but we are out $800 and I feel like they could have done more.

GM.i have a product idea for you! millions of parents have been struggling to get there kids to brush there teeth. They ether think that the bristles are to hard or they don’t have fun. So I was thinking that if you guys make an Apple tooth brush. It will have a smooth off and on button. I5 can come in different sizes and colors made fit jus5 for you!and when you charge it it will light up. And i5 will have fun brushing games. Ty

I had to move from the states for health reasons. I Forgot my Apple ID password in November. Travelled to two countries in Europe to reset password . Both times at the Apple Store, they simply told me it can’t ever be fixed! I’m not even able to delete all and reset! No subscription services I have can Renewed, every minute, I get notification for entering my password continuously. Apple is a Joke that without the ID password, it works as a $50 phone. Shame on this monopoly company! My phone number has changed due to being away from the states more than 6 months:( so Now I gotta throw out 3 Apple devices ???!!!😢😢😢😢😢😢😢

Twice in the last week I have gone to read my king James Bible and an ad pops upFreezing the page that I can’t get out of so I had to delete it and re download it this time it was a note that said I was winning an award for doing great three days in a row which I could care less I just wanted to read my scripture and again the page froze up would not allow me to go into my scripture even when I try to get out of it it would not allow me to go back in I am not impressed you have some kind of bug is this Bible which doesn’t allow people to just read without interference and pop-ups that freeze the page!

Not sure what most of the reviewers are going on about. This is by far the easiest app to use. You can search for applications, there are categories, you can see your subscriptions, which apps you have purchased that are abs aren’t on the phone. Looks like a lot of people are just here complaining about things they don’t like about iOS 15.

This app does not work now because the download of the update fails and even a full restart of the iPhone 13 Pro Max fails to fix any of the App Stores Apple Store App update bug that makes it impossible to update the Apple Store App. And yeah, the Apple App Store App won't work on a previous version so it's just blocking new iPhone users from viewing their Mac Book Pro or other Apple Store Order details on their iPhones in real time... like they branded themselves as requiring customers to have to do... because Apple thought they were too good at Computer Science to fail this bad.

I’m sorry, but I can’t help but laugh as I read the reviews for this app because they’re not really reviews for this app! Most of the reviews are gripes and some praise for everything from customer service to experience with Apple’s products or even of the Apple stores themselves. The app is good, but the app’s reviews are meaningless.

When you return an item, they DO NOT process a refund immediately. It is processed within 3-5 days. In the store & on the website, the first sentence says a returned refund is processed immediately, and this is incorrect. Read EVERYTHING in the store when making a purchase, picking out shipping, paying for item(s), and processing return(s). You might even contact support prior to doing so to cross all Ts and dot all Is because they are extremely sensitive to all their policies and procedures.

I have a ipad air 1 gen and I can't get new apps on it and plus it's dated back in 2013 and we shouldn't have to go through this and I'm tired of only playing the games that are on there it's not fair and I want to have a regular ipad instead of a outdated one if we don't get that update yourjust going mad dumb right now okay so please try to update it, it's boring and not fun bc there's nothing to do and Ik y'all don't sell them anymore by the people who still have one should have a update its not faire please fix it it boring to play and not fun

So frustrated with Apple. By now you would think they could get it to work right! Every time there are issues. I did the pre order, but when it came time to place the order, I just kept getting error messages. So, I finally had to place a new order and now must wait an extra 3 weeks to get my phone. Apple doesn’t seem to care about the customer experience. By the way, the charge to my credit card was almost instantaneous! They made sure getting my money worked just fine! These continued failures drive me to consider alternative products.

This app tracks you to death, shares info, says 'Apple' takes your Privacy seriously, load of crap… EDITED- ALSO Bought the iPhone 13...worse iPhone in yrs. CONSTANT BUGS-Without Bluetooth device connected there is no “red decline button” on screen so ur phone is taken hostage during an incoming call you don't want to answer UNLESS you unlock it & swipe away ALSO BT IS NON-FUNCTIONAL IF ALARM IS ON-SCREEN… Close-up camera worthless WON'T FOCUS (others same issue - My Galaxy S9+ has MUCH better camera overall regardless >3yrs older.) The internal App Library is worthless-NO sense. Also many other issues, but enough….

I hope I can reach a few people before you end up in a situation similar to mine. I ordered AirPods from the apple app, and pre-populated address on the app happed to pop up as I was making the purchase. I contacted apple right away and asked then to correct my order - they said they would and I had nothing to worry about. Turns out- the AirPods were shipped to the old address of a friend (since they no longer live there I could not just ask them to mail them to me). I asked apple for a refund and they told me I need to contact the local police. With crime in America right now- you know the police will not give a crap about my lost AirPods!!!!! I am so disappointed at apple. I’m down almost $300 and they will not give me a refund even though they assured me the AirPods would be delivered to me. Apple has grown so much they can probably afford to ignore lifelong customers. Will be considering making a switch to Samsung.

Apples getting a little ridiculous, especially with their low quality devices their making you pay 1,000$ for. When you know within a few days it’s going to be broken. Nothing I get from apple ever lasts,and im not rough with my electronics, but what really ticked me off is you have me pay a good amount for a new phone and then to find out you don’t even get the charging block with your phone and see ITS a ANOTHER 20$ to be able get this block and charge this said phone? I’m sorry but I don’t think I’ll be waisting my money anymore. Who knows what else they’ll try to gip u on next.

It is absolutely ridiculous that you require a valid payment method to download a calendar app. I am in the process of replacing my debit card, which is why I don’t have one connected at the moment, and I refuse to have my credit card connected to you guys with how badly your subscriptions trick customers. And now I can’t even get a calendar until my new card comes in. I have a MacBook Air, and iPad, and a iPhone, and, due to a crack screen and starting grad school in the fall, I was planning on replacing two of three. This experience is so frustrating that I am looking at a Samsung and a Dell.

Dear Apple, It’s not me it’s you.. Please stop slowing down my phone it’s really getting on my nerves, you slowing down my phone has now caused a many people to be sad (me, myself,I, and my mom for constantly hearing about this issue). If you have time (which I know you do you) you and your team should un slow down my phone because if you can’t already see I have the 14 AND that’s only one less year prior to the 15 (which if you ask me is not a lot of time). And you already have enough of my money(my mom and step dads money) from the multiple Apple products in my house hold. Bless up, yours truly Dasia.

Dear apple, Why force us to turn off “Live Photos” everyday? What do you get out of them, that makes you turn it back on every single day? I have to turn it off before I take a picture every day. It’s too much of an inconvenience to customers for it to just be a mistake or oversight. I’ve been an iPhone user since smart phones came out, but this and a couple other issues has me considering a Samsung for my families next phones. We’ve put up with all of your ridiculousness for years now, we even joke about how bad you are. Please do better if you want to keep your position.

The app works fine for looking at products and has a nice UI. Everything else is hit or miss. When I place an order on the website, the app can never view it(Error: “Your order cannot be viewed on the Apple Store app”). It’s weird the a company as big as Apple can’t sync my web and app orders together. Then there’s also placing an order. Don’t bother using gift cards, they never seem to work. It’s always some random error. Overall just use the website to order.

I moved in July and changed my addresses on my Apple devices. In the order screen I manually input my new address as my shipping address. My order was still sent to my old address anyway. It’s annoying that my manual inputs are being overridden and that with all this automation changing my address on my Apple ID did not propagate to the rest of my phone or apples subsystems. Im waiting on a return or a cancellation, I’m not sure which because I keep getting different answers. And now I can’t even get to a store to replace the order because items aren’t in stock.

I want to put multiple photos on my background but they don’t go in order because the only thing to do something like that is shuffle photos so they won’t go in order. If there’s a way to put multiple photos without making it go in a random order let me know but if there is not I am kindly asking you to add a mode to do that, thank you.

Apple cases aren’t that durable or good. Then they do not honor the warranty saying that the damage they see isn’t covered. So save your money on both their cases and the covers. Buy elsewhere for cheaper. Same for screen protector warranty, they purposefully don’t carry the warranty screen protectors in stock, forcing you to have to order online and have the replacement shipped to your house. Knowing you will need one ASAP to protect your phone. And the only protectors they offer in-store aren’t covered by warranty so you will have to buy if you need protection ASAP. Very scammy. So buy elsewhere if you can.

This is a beautiful app that is very enjoyable to use. There is one basic functionality missing. Items that appear in the Bag are not tappable. The only way to view the product’s detail page is to search for it and find it that way. Highly irritating. I’m super surprised something so basic is missing from an app from Apple. Separately, also hate that the app is auto-opened constantly and requires an update almost every time. This happens when tapping an email link or a search engine link. It’s again really irritating. If I want to open the app, I’ll open the app. Might uninstall it :( I use the website to shop and purchase for these reasons. Apple, please fix this!

Thank u apple for bringing me the iPad Air 4 and is very nice and after 2 years I felt that when I am holding the iPad I felt like I am holding a invisible device and I knew what some people say that the service is not good but the service is good but the issue is that there system update is not up to date so please rate this app a 5 star rating thank u bye and good night/good morning!!

I had multiple questions and used the texting thread through Apple support. Let me tell you James is the NICEST, EASIEST, person I've ever been helped by at Apple. He answered every question I needed and sent me links to every question I had so I could go back into it later if I needed it again! 10/10 would recommend using the texting thread!

Ordered an iPhone 13 Pro, got just a measly charge cable. Returned the charge cable and Apple is refusing to refund me the $1,200 for the phone. They told me to call the cops to find the phone and have iced me cold as a customer. No customer service without a case ID from law enforcement. First case with NYPD went no where. Second case with my AG for consumer fraud, likely no where. Third case with my local precinct was super confused and I couldn’t report the crime. Now i’m going to another precinct to see if i can file a case against the Apple store for not issuing a refund. Really Apple? Really?

As another recent reviewer noted, this app now require you to sign into icloud to use this app. This, even though I am signed into itunes and the app store (just not signed into icloud). When I try to open the app, a dialog box opens up saying I must have an apple ID (which I do and am signed in) but when I click on the tab below that message, it takes me to settings where it asks me to sign into icloud! I dont use icloud and never will, and this app, until the update, never required me to use icloud in the 5 years I've been using it. So its either a bug, or an asinine move by apple to try to shove icloud down our throats.