All options are not stated clearly with seat extra luggage and meal. The flight is sold with no luggage and then they tell you have to pay extra for the luggage but it doesn’t state how much it will cost if it is more then 20kgs. They try to sell you a sandwich and the right to choose your seat for 60TL. Overall all I get the feeling I am trying to be tricked.
Title says it all. Got no qualms about the app. Since I do not have a Turkish credit/debit card I am stuck on the ground. If you try to pay with US cards, you are in a big surprise because you cannot. God help you if you are in a hurry or in an emergency. My cards used to work, (at least in 2021) none of them works now, mind you there is no caveat or a warning saying “hey, we are a townie bush airline, pretending to be an international airline, so we don’t accept foreign bank cards, we accept only sack of flour.” —- Perhaps I should pay with krugerrand golds or a goat, maybe a bag of potatoes. I never write a negative review, unless the company is a zillion dollar mega corp, posing as “oh-so-customer-centric.” P..S: To the bogus “developer responses.” There is no such form or way to reach them or an option called “write to us.” So yeah, don’t believe any of these “responses.” Just for the fun of it, I tried everything. Crickets.
You cannot be contacted by e-mail. The site constantly gives an error. There is no such feature in the app. You're terrible Update: All I see in your app is: More - Contact Us - Contact Us This opens a web version of your site. It is not possible to send a message in this form because of the error that keeps occurring. I'll say it again. I can't send a message on your site. And you tell me, "just send us a message." Thank you. I didn't realize it myself. (sarcasm)
I recommend that you never fly with this company. Dirty plane with irresponsible service. I was flyi
I recommend that you never fly with this company. Dirty plane with irresponsible service. I was flying from Switzerland to Iran, and my stop was in Istanbul, Turkey. When I arrived, my flight to Iran was canceled, and I slept in the Istanbul terminal for three nights and three days, so I finally had to. I went back to Switzerland, I have a very bad memory and they didn't refund the rest of my money
My flight from London to Baghdad through Istanbul was very bad experience in my life , they refuse to transfer my luggage to Baghdad directly and must enter to collect your language and recheck them again and exit, really very bad staff and rude behavior from the supervisor and manager despite I told them to pay extra charge for transfer but without benefit, even drinking water you must pay for it. I never recommend this airline at all .
What is the point of an app update, if it’s just going to ruing the entire app? Don’t push the update at all! The app worked fine, but when it prompted a warning saying “In order to use the Pegasus application, please update it to the latest version”… I updated it. And it’s still showing the same prompt. I’ve deleted the app and reinstalled, and same thing. Bogus.
Your app most of times fail payments with foreign cards, I don’t understand how do you even can afford to lose all this business!! But please please hire a professional testing team and FIX the PAYMENT gate !!! And test it well! If it works for some people that’s not enough, it should work did all people!!!
Unfortunately, having a bad experience. For more than a week I’ve been trying to buy tickets, when I click on the “from” option to select airport, in the screen appears “just what to fly” and the plane animation, and it stays like that forever. In the login area, same thing, whenever I try to put my number to log in... the app gets stuck into the animation of “just want to fly”....
It is difficult to instal in to points program. Constantly giving error. Could not register half of the family. Took me 2 hours to to buy some tickets.
To start with you can login with Turkey cell numbers. No email login options. After selecting a flight and all extra services, the app refused my US credit cards. Looks like someone in Pegasus only wants to use Turkish cell numbers and credit cards. Even PayPal is not an option. China Union is an option. Someone sending a message to American tourists to skip Turkey??
The app itself canceled my flight. As a result, I had to buy a new ticket and lost money on it. None of the tele-service advisers could solve my problem. The second thing is the application does not send the travel ticket to the e-mail address provided. There are more problems with this application. I demand a refund for tickets canceled by your application!
The luggage info is very misleading. Saver is supposed to give 20kg checked bag plus carry on plus personal item. Once selected the system asked what needs to be added without any information of what luggage is included.
I can’t booking a flight by this application .. when I choose my direction flight the application show mw " An unexpected error has occurred. Please return to the main page and try again" Can you tell me why this happen or can you fix your application?
they buy to me ticket when i try to online check in it not work and ask me to go to airport then check now Iam in airport and I go to them office to solve this problem to dont happen again but they told that they dont know why and I ask them how can I know they told me that company dont know soo what shall i do u buy me ticket very bad service
30 MINUTES TO ONLINE CHECKIN OR PURCHASE TICKET!! THINK TWICE BEFORE BUYING TICKET FROM PEGASUS.
Why do I need to renter passport information for checkin. I am a dual citizen, and I cannot checkin with neither my Turkish Passport nor US passport. No other airlines asks me these questions. If you have to ask, ask it one time and in profile and it is automatic after registering the passports. I guess you don’t need my business. I have requested this a year ago, still not fixed. You should also fix other UI issues. 1 click to checkin, 1 click to purchase as default behavior.
My flight got canceled by this airline, instead of booking on the next flight they told me to contact my ticket agency. My ticket agency didn’t find any records that the flight was canceled. I had to pay twice as much to rebook my flight. This is a scam to make people buy another expensive ticket. Avoid this airline.
The employee's behavior was very bad, and she has hostility and racism towards Arabs, she is not nice at all, she talks and laughs with a colleague as if we are not there, she delays us and deals arrogantly, we ask her some questions and she responds in a not good way at all, unlike other Turkish airlines, I very much regret this Experience and I do not recommend this company at all.
1) App crashes very often. 2) there is no section for settings, for instance, to set language and currency. 3) payment does not go through the first five or six times. 4) there is no review of the full order before pressing to confirm the payment. 5) there is no place to add the flight to the iPhone wallet.
This my third time traveling with them and two delays out of three, can’t believe how they are ignoring the passengers and everyone is wondering… At least update people about the delays and tell how long it will be…. The only good thing was giving water for free …
It’s always the little things with pegasus, you have to pay for a cup of water and if you pay cash it’s more expensive. And this app won’t let me copy paste any info. Gonna delete it after purchasing the ticket :/
All good, but why can’t I see multi segment options? Like tlv IST And after a week IST Bcn? With return from London Nov 18 to tlv Did I miss any option that is there ,but I didn’t see Thanks
I set my currency to USD . Tried paying with usd and got an error every time. I had to do some research online to figure out to change my currency to Irkish lira. Then the transaction went through.
I am using an iPhone and the app does not allow me to select a date at the end of any month. The page either scrolls up or down but wont stay in the middle to select end of the month days such as 26, 27, 28, 29, 30, or 31 (as applicable).
Good app, but i faced some troubles counting the total amount on payment! Flex ad on didn’t included! And confirmation ticket by email didn’t get fast!
They had the best campaigns out there, simple and beneficial, but now they only have campaigns that are time consuming and at the end it doesn't work and waste your time!
Bad service and bad pilots! When it lands you might get vomit and strong pain in your head because the pilots are landing very steeply and this can affect your child’s health if you are traveling with your family please take any airline rather than this bad airline!!
I tried many times to book a flight from Pegasus airline web side, but always fails due to errors. I have downloaded their App. and try again to book a flight it’s also gave me errors.
There’s a queue of 50 people and not one agent is present at the desk to check bags. What kind of sham airline is this? Save yourself the trouble and choose a more professional airline.
Stop bullying us about joining your Bol Bol program every time we try to book a flight. Let us search our bookings without joining your program. There is such a thing as a passenger that doesn’t wasn’t your program.
Very bad app and very bad company and the employers have no humanity with the passengers and no compensation for anything can happen for you I really recommend you to run away of this flight
It was a stable app yet due to continuous updates and restricting the newer versions to recent versions only, I can not use it anymore ! It is disappointing .
Discover the Most Affordable Flight Ticket Prices with Pegasus App Are you ready for your next trip? Are you looking for a flight ticket? It’s time to use the easy travel app by Pegasus for cheap air tickets to your selected destination. Click on the “search flights” button and follow these steps: Click the single or return ticket options, Find the nearest airport to your choice of city, Browse the year, month and day on the calendar, Tick your time preferences on the specified date, Wait for flight prices to appear on the screen. Renewed User-Friendly Design Every click saves your time. This easy-use plane tickets app helps you monitor the best deals on search cheap flights panel. Airlines tickets booking is reserved on the app memory. Log in to see your reserved flight with the date, time and flight prices. What is more on Pegasus flight ticket app? Check low-cost travel by the compare flights and ticket fares options. Screen your Boarding Pass on the app. Click on Extras icon to check and pay ticket charges for exceeding amounts of luggage. Use the My Trips icon to get access to your reservation flight and previous travel tickets. Easy Reservation Flight ticket booking app designed for Pegasus passengers keep an easy travel motto. Book a flight and pay for your airline tickets after several browses and clicks. Reserve flights from one of Eco, Super Eco, Advantage and Business Flex travel packages on the app. Super Eco: Only hand luggage is available for international flights with no on-board meal option. Eco: No meal is available but apart from hand luggage, 15 kg. baggage is acceptable for domestic flights and 20 kg. baggage is accepted for international flights. Advantage: Seat booking and Pegasus Cafe meal/beverage options are available. Fly&Watch is also active onboard. Business Flex: Apart from baggage options, you can change and cancel your ticket, book your seat and use Fly&Watch channel. Fast and Secure Payment Process Complete your flight reservation with easy payment steps. Pegasus App keeps your personal and financial details private during payment steps. Encrypted data on the app enables secure payment with a fast connection to your selected bank. You can prefer credit cards or payment orders from several options to buy your airline ticket. Pegasus app helps you freeze the ticket price if you don’t finish the payment immediately. You can pay in any currency of your choice. BolBol Privileges Pegasus stands out with its Gift Card and BolBol credits. BolBol members get the benefits of this frequent flier program. Earn extra BolPoints by shopping at Pegasus BolBol shop. No need to remember your PNR number, BolBol membership does it for you! Double your BolPoints by spending on the Pegasus app. Book international flights or a ticket to domestic airports using your BolPoints. Pegasus cheap airline tickets are available not only for BolBol members but also for their spouses, children and associates. Additional Services Download Pegasus App to get the comfort of fully planning your flight, accommodation, transport, and insurance needs. You can directly access Additional Services by clicking the ¨More Services¨ icon. What kind of services are available on the Pegasus flight ticket booking app? Book your hotel, B&B accommodation and airport transfer via Pegasus offers. Rent a car at your final destination using packages by Pegasus partners. Buy travel insurance connected to your flight ticket. Show your affection by sending your loved ones a Gift Card to enable their free trips. Advantages of Using the Pegasus App Flight search on the app monitors cheap flight tickets for the specified dates just with a click. Join the BolBol members family to collect BolPoints for discount tickets. Activate the Notifications of special offers to plan your next travel search. Use Travel Assistant under the ¨My Trips¨ menu to manage your seat reservation, add meals, pay for extra baggage and see urgent notifications.