Content as expected. Very disappointing experience with the very low resolution images. Not possible to see the detail that is pointed out by the narrator. So much potential to be 5 star, awesome app. I would rate 1 star if rating only on image quality.
The app professes to give tours. I tried two of them, each of which is merely an assortment of objects throughout the museum—no directions to these objects, written or narrated. So you must toggle between the map and room numbers shown in icons next to the objects; once in a designated room, you’ll need to hunt for the object itself. Rooms are large, so you’ll spend much more time searching maps and rooms than you will learning from the recordings. The app also isn’t updated, per current conditions. If an object you’re seeking via the app is on loan to another museum or the room you’re supposed to visit is closed for renovation, you won’t know it until you walk there. I suggest skipping the app and taking a guided tour on-site. The museum has many incredible assets, but its app is not one of them.
This had so much potential. It’s a waste of data and time.
The paid tours are just random items it takes you too. No cohesion. Each of the features doesn’t provide any additional information than what is printed there already. Usually it provides less. I was hoping this would expand upon the experience of this museum, but it was very dissatisfying. Also the Musuem has slow wifi and bad cell coverage so things load slowly and then glitch because it doesn’t preload the audio and images before playing.
We downloaded the top 10 audio track. Sometimes the audio plays but quickly stops playing. Then you can’t hear anything anymore. I have only been able to hear about 10% of the audio content. We are on the museum Wi-Fi. The content is not pre-buffered. The museum is packed today. So maybe on a quiet day, this app might work better.
What a waste of time. Each tours gives great detail on a list of objects yet there’s no way to find them. I even went to the info desk hoping they might have a map to accompany this app but they do not. It was suggested that I ask museum staff where each object is located. Really?? That would take forever. Don’t buy this. It’s a waste of money.
The app took forever to load and constantly malfunctioned. The wifi network dedicated to the app was down. It would be much better if the app allowed you to download the audio clips instead of trying to stream them inside the museum.
Downloaded and paid for the app before arriving. Connected to WiFi when I arrived and the app did not play anything! I think the cell service and the WiFi was too weak for the app to work, it was so frustrating! I used the map, but it would have been easier to use a paper map. This app had zero use for us!
Purchased the tours package, took the 10 Highlights tour and I was confused as it doesn’t guide you where to go next. Had to leave the tour section to head to the map section and then restart from there. There’s poor reception in some areas of the museum and the tour would not run, not even using the museum’s free wifi. Very frustrating.
I tried several stops but always got the lock symbol for the paid app. Don’t bother downloading unless you’re buying the upgrade...though it does have a map of the museum, saving £2 for a paper copy.
This is by far the worst app I have ever had the misfortune of downloading, the tours they have not only cost money but when you do buy them they are poorly made and not at all informative or interesting, they sound the like the tour for every boring museum ever! It is waste of time and space on your phone.
If you’re looking to find out anything about the collection, don’t waste your time with this app. There’s precious little information to be found and everything seems to be behind a paywall. Seems appropriate that a culture that stole artifacts from cultures around the world would stoop to a cheap money grab.
Even if you pre-download all of the content this does not work in most galleries. Museum employee told us the Wi-Fi is poor throughout the museum. Don’t waste your time and money.
Start your visit early, make the most of your time at the Museum and explore the diverse collection from the comfort of your own home. Bring your headphones with you or purchase earbuds from the Guide Desk and British Museum Shop. The British Museum app features: • Expert commentaries on 250 highlight objects from the collection • 65 gallery introductions available for free • Audio, video, text and images provide in-depth information • Self-guided tours for exploring the Museum, from ancient Egypt to Medieval Europe • A space where you can add objects to favourites • Practical visiting information, including a new interactive map, to help you prepare for your visit and find your way around the Museum. Prices (in-app purchases) Full bundle per language £4.99 (introductory offer) Themed tour per language £1.99–£2.99 How to use this app Take a self-guided tour Choose from one of the self-guided tours which each explore a theme – from Top Ten to ancient Egypt. Each tour has an audio introduction, providing background information and context, before guiding you around the Museum. Plus for a limited time only, let our exhibition curators guide you through 15 highlight objects from our major new show on 19th-century China. This immersive tour offers a glimpse into the creativity and resilience of this turbulent period. Explore the collection View some of the British Museum’s most popular objects at a glance. Browse pictures of all the objects in the Audio app by culture and theme – and see how the collection is displayed within the galleries – then decide what you want to explore. Dive deeper Listen to a diverse selection of commentaries featured in the Audio app. Using the latest research, they provide new insights into the British Museum collection. Languages Enjoy expert commentaries from curators in six languages – English, French, Italian, Spanish, Chinese and British Sign Language. Look for audio guide symbol The Audio app covers 250 objects in the permanent galleries – when you see the audio guide symbol on cases or next to objects, enter the number using the keypad on the app for audio commentaries and other information. Favourites Create your own list of favourite British Museum objects by adding objects to the Favourites page as you explore the Museum on the app.
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