Everything is going great I paid a great price! I also got a better car than I thought I would. This is awesome compared to other companies price gouging customers these days! I changed my day rental to a week when I saw the car.
I opened the app to get my reservation details, and it keeps telling me to “try again”, because of my connection, or lack there of. But, I can go everywhere else on the app. (and any other app & website), except for getting my own reservation details, so it’s not my internet. They’re quite presumptuous, how they immediately assume that it’s my Internet that’s not working… But, it’s actually their website or this app.. I’m trying to find a phone number to call for help but, can’t find one of those either. I’ve used this app. once before w/no problem, but then again I didn’t need to get back on the app. to cancel anything or get the details again. If I had, had these issues the first time, I probably wouldn’t have used them this time. But, now I can’t even cancel my reservation, if I wanted to. I gave it a 3 ⭐️⭐️⭐️ rating because of the frustration I’m feeling at the moment while I’m trying to get my reservation details for tomorrow and can’t! Instantly, disappointed.
I went to Princeton junction budget branch and both ladies were never accommodating and friendly! The rep gave me a car and when i drove it it said maintenance due, so I returned the car and they replaced it which on turning on said same thing when I confronted them they said they don’t have a car which is nuts! Because I already reserved it ahead, I ended up driving it and when i called up car rental’s and relayed my dilemma i had mixed reactions from 2-3 reps. I tried calling mercer trenton budget and he was nice enough to accommodate me and give me a car which i was able to use!
Absolutely disgusting experience with this comp y and NextCar at BWI. We rented with them and we’re promised car seats. We repeatedly checked in the week and day before travel to ensure availability of children’s Car Seats with NextCar and CarRentals. Not assured us it would not be a problem and they would be available. Upon arrival we were told there were no car seats and never were car seats. We were forced to rent a separate car at the airport at the last minute to get our children car seats. Stay away from this company and NextCar at BWI
Reserved a car 3 weeks in advance. The night before my trip, I received a text from the rental company (Hertz) that said they didn’t have a car for me and that they booked it out to someone else. I prepaid for the vehicle and it has been 12 days and many phone calls to CarRentals yet I still don’t have my money back. Now they are telling me it could take up to 5 months to be reimbursed. CarRentals must have no credibility with Hertz if they can’t guarantee the cars will be there they book.
If it wasn’t for this app I would have paid a lot more to rent a car for my trips. This app does the price shopping for you and it’s able to find the best deals
First use of this app. Put in my dates for a rental, found a good deal, paid in advance and booking is 6 months off of the dates I submitted. Tried to go to the app to access my itinerary and all I get is “sorry, something went wrong on our end.” I just want to get the correct dates but I am now going to have cancel payment and delete this app. Won’t make this mistake again.
I didn’t remember my password so I decided to reset it and assign a new one. Completed that outside of the app then tried to go back and login again and it continually is telling me that I’ve “exceeded my limit” and that I need to wait 15 minutes. 15 minutes go by and I still can’t login. I think I’ll just use a different site to find my car rental.
We are traveling to Houston and driving to San Antonio for our sons graduation from basic training. Our flight got changed from sun to Monday and they will not extend our car rental. I want to pay the difference and they said absolutely no changes. Sees ridiculous to me when I’m not asking for my money back but looking to give them more business. Very unhappy customer
I make a reservation for a car and for some reasons I can’t take the car even I wanted to so I ask for them if they can transfer the reservation for a different company. I got nothing from them just a offer to pay for another car there is no one to talk with they have very bad customer service very disappointed
Don’t take car this guys is laying, online say one price then on the spot charges you almost double. I talk with Villanueva on the spot airport Curacao he don’t want help, and on end put me in bad position to pay extra. Charge me two time for insurance instead all $207 what provide online i pay 380$. I use carrentals app and definitely not recommend.
I have tried to book a car on different devices and I even put the app on my iPad to try and reserve a car. I have booked with Car Rentals in the past. When I enter my information and click on Reserve, this is what I get: SORRY We weren't able to proceed with your booking. Please try your search again.
I travel A LOT, and I must say, this is THE HANDIEST app Ever!!! I have been standing in the baggage claim and have been able to book my rental using this app. IF THEY ONLY HAD AN AWARDS PROGRAM, IT’D BE AWESOME. 🤷🏾♂️
I live in the US but am looking to rent a car in Canada. The app does not show whether quoted prices are in US or Canadien dollars. Other apps (Budget, Hertz, etc) clearly show that.
I’ve used this app for years and it has never asked for a password until now. Can’t even use it as a guest. I put the wrong password in twice and now have to wait 15 minutes to try again.
Work with companies like Priceless” in Los Angeles that mislead - then hold you hostage when picking up… won’t give your money back if you don’t agree to all their added charges. I’m contacting better business bureau - this app couldn’t care less
Not clear that the site cannot be used other than local ? Confusing and problematic from the start. Too bad site isn’t a user friendly/ accessible APP. 1 star is even a bit much
Stay away with this app. They can easily scam you. My driver license address was my old address this reason I couldn’t get the car and the app did refund me back. The app took my $143 and I didn’t get anything no car no money.
I paid my deposit and still had trouble getting a car when I tried to get some assistance it kicked me out the system completely and I never got any help
Numerous times I have tried to setup an account through the app and it never sends link, never allows me to move to another page and buttons to click do not work.
What good is an app that says “Something went wrong” when you try to do anything? I’m sorry that I signed up and gave them my name. I’m sure they must’ve sold it by now. Deleting this app now.
Unwilling to help until day of travel! Walk, take bus, ride a bike this sight is not what you want. Our car received was to be a mystery and a nice car! It was a crappy 30,000 mile Nissan!
Nothing is honest about this company! Read the rest of the reviews it’s bad. The worst there’s a big chance you will lose your money. Disgusting Scam!!!!!!
Be aware of rentlas in hawaii they are charging cancellation fee and no flexibility to reschedule even within 5 mins. All their policies are made to earn them money
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