Chic Me - Chic in command

Shopping
Rating
4.8 (75.9K)
Size
61 MB
Age rating
12+
Current version
1.9.17
Price
Free
Seller
Geeko Tech .
Last update
1 year ago
Version OS
12.1 or later
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User Reviews for Chic Me - Chic in command

4.78 out of 5
75.9K Ratings
3 years ago, Tenchab
Love this website
Love this website they still is so unique and very affordable they clothes usually arrives with in 2 weeks it may take a little longer but they have express shipping for faster delivery I get the regular shopping because I never had a problem with the delivery . I recommend this website for shopping. I just to always go to the mall and buy my stuff but every store has the same or similar items on this website you will find many new and original items
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3 years ago, Glitterboo1
DO NOT SPEND MONEY HERE!
I paid $127 for 5 pairs of shoes wich was a good deal. After a month I received 4 out of 5 pairs of shoes. I wrote them and told them I never received the 5th pair, they asked me to send them a picture of the shoes I didn’t receive after they took my order history down off the website but luckily I had already screenshot a pic of it before hand, so I sent the pic they requested. They then asked me to send them pictures of the packages my other shoes came in, which I couldn’t because I had already threw the bags away. (Who’s going to keep scuffed up gray plastic bags????) so their resolution was to offer me a $5 cash coupon for the shoes I spent $32 USD on. Im deleting this app and I will never shop with this company ever again nor will I ever recommend this company to my friends or family. And I paid through Afterpay which has no protection for customers in situations like this so I can’t even dispute the charge with my bank to get the money back because if I do it will freeze up my Afterpay account and I use Afterpay in other stores. Smh I got the $hi**y end of the stick on this one🤦🏽‍♀️
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3 years ago, AFVB2
100% Unsatisfactory
I order couple of dresses from this website thinking that it was going to be good or at least decent material. Absolutely nothing was worth to keep. The material and the dresses were so poorly made, everything was almost see through. The worse thing is that they don’t allow you to return something before asking them. I didn’t know that until after i have return the items back to them. Apparently, if you follow the return process on the app it doesn’t count because the address there is not the correct place to send the items. The worse thing is that i had to pay to send the items back because they don’t cover that either. At this point i was so fed up with the customer service and contacted support and they were not able to help me with anything. Now i don’t know what is going to happened with my refund. All they offer was a 30% discount on the next purchase, and I don’t even want that i just want my full refund for my purchase and the return fee.
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3 years ago, MommaOfMayhem
Scam
I have not even bought anything because I could tell right away that this entire website is a cash scam. Deleted the app. Please let me explain what I mean by “scam.” (1) When you click on a photo of something it takes you to a list of items, not the item you clicked. (2) Every single photo is edited. The models and the clothing is clearly photoshopped, so you have no way to know what you’d even be getting. (3) These EXACT items can be found on SHEIN and other websites with the REAL original photos at half the price. (4) All of the models have plastic surgery, edited out cellulite, and edited skin color, etc, which would make it impossible for you to know how any item will fit a normal person. (5) Fake 5* reviews saying how great the company is … to hide all of the real 1* reviews complaining about products and customer service. I advise people to stay away from fraudulent business practices like these. You have no way to get your money back after they screw you.
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3 years ago, Eariell
This is a scam
Horrible company stole my money and I got nothing in return please keep your money there are plenty other places to shop that aren’t scam artist! Ordered two items contacted customer service immediately when I saw how delayed shipping was. The customer agent said he or she had canceled it turn around few day they I haven’t received my refund and the company tells me oh it because we went ahead and shipped the items so now we can’t give you a refund. Apparently the items “shipped” still never received them I contact them again now it’s I have to file a claim with the shipping service because it’s their fault not chic me scammers fault. Do the claim and then they say well we can’t do a refund cause the items were shipped out and we already paid the shipping company. I wouldn’t waste my money on this hot garbage ever again. And I advise you not to either! It forces you to leave at least one star cause they don’t deserve any.
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3 years ago, mikey1022
Don’t download it
I will give it two stars, but in all honesty it’s like SHEIN only more pricy , and not as good customer service. I bought a $40 dress from here and it came in a month. Shein shipping takes WAY less time. The dress was also pretty cheap looking for the price. It looked like the picture but I couldn’t get past the material. I did return it , ship it back. The return process is pretty long and not that easy. There’s no return bottom like SHEIN has on their page. You literally have to find a customer service email and email that you would like to return your item. After you ship it back, you have to take a picture of the receipt . That process also takes about a month, but it did take me about two months because I had to remind them about my return. If I didn’t remind them of the return, I wouldn’t have gotten my money back. I’ll stick to SHEIN
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1 year ago, Queen13Sadgirl666
Worst app ever after over 2 month wait
I got notification that some of my items were going to be sent separately I used Klarna app as well I never received the 2nd package after I paid balance off they logged me out of acct I kept trying to log in because the 2nd package had three dresses and I wanted to know where they were then they deleted my acct Klarna didn’t do anything to help either chic me has the worst customer service I contacted them because the package that I did receive had 2 of the same dress as well as a dress the had obviously been damaged prior to shipping because the bag and garment both had damage and stains I contacted them several times with no response just got the run around I really wish I never ordered from them I truly believe they scammed me it took over 2 months to get order and there is absolutely no way to track your order
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3 years ago, chic me the worts shop online
Terrible scammer site
This is the most unreliable site that u can imagine to purchase your stuff ..a real scammer. Don’t even bother to look the good price and nice picture in this site coz u only pay for it but they gonna deliver you the cheapest items and the rest is history ... they don’t deliver everything and they will promise you to deliver again and you gonna wait for century until u can’t access to your own account when u sign in and if you will try to retrieve your password all your order history is gone as in no trace at all that you can’t access their costumer service anymore coz you don’t have records that how they stole the money of their costumer.... that’s why they don’t put contact number in their website so is much easy for them to manipulate their system. Hope this reviews will help others coz it’s not a fair what they’re doing to their costumer..
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2 years ago, NEVERRR AGAINN
WORST COMPANY EVER!!!! 🤬
WHATEVER YOU DO, DO NOT WASTE YOUR MONEY WITH THIS COMPANY!!! I was very skeptic about this app thinking is a scam and I should’ve stuck with it. I ordered two items from this company in the beginning of October for my event at the END of the month. When I ordered the items I paid for fast shipping as well which made it worse. I told this company to CANCEL MY ORDER A FEW MINS AFTER I MADE THE ORDER because it won’t come on time even tho I paid for fast shipping. THE REPRESENTATIVE TOLD ME NO, that my order will be delivered on time. The order got delivered separately and I shipped it back for a full refund (as to what I was told by a rep). I am still going back and forth with representatives who REFUSE to give me a full refund for an order I told them to cancel way before, let’s not mention the shipping fee.🤬🤬🤬🤬IF YOU WANT TO BE SCAMMED OUT OF YOUR MONEY, FEEL FREE TO SHOP AT CHICME. This company does not even deserve a THOUGHT of 1 star. 😠😤
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5 years ago, Chelita CAS
These literally Steal Your money
I used this website a few time before and so far it was ok. Always took forever to get my items but they’d arrive at some point. Forget about returns or refunds. NOW it turns out I have more than a month waiting for an order... they said they sent a confirmation email for me to reply which I never received, and therefore they had to cancel my order. I just received the confirmation of payment email saying the amount of items, price order confirmation number and my order was in process. They supposedly refunded my money which I haven’t received and cancelled my order. When I check my email I don’t see any cancellation email, in the app the order shows as paid, and I don’t happen to receive my items or my Money. It’s been a back and forth for a month, and I still have no money or clothes in my hands. Never using this app again. They’re a scam
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2 years ago, elikqitie
Worst company to buy clothes from EVER
I preferred clothes from this company seven weeks ahead of my planned vacation because I needed some outfits for my vacation. One of the items was out of stock. So instead of shipping the other items and sending the out of stock item separately, they messaged me on their site to let me know that I could exchange it. However, because I don’t look on their site daily, I didn’t see the message. When I found the message, two weeks after I placed my order I told them to refund me the money for the out of stock item and to ship the rest of the order totaling over $200. Instead, they sent me another message asking me if I was sure I didn’t want to exchange the out of stock item for something different, waited another two weeks, then a month after I ordered the item, shipped my order fro their warehouse in China. This order is going to take SIX WEEKS to get to me and I hope that I’ll get it in time for my trip. I’ll never order from them again. No chat, no way of getting to their customer service quickly. And when you do tell them what you want, they IGNORE your request. Don’t shop here unless you want to wait forever for your clothes order.
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3 years ago, Perfectsq
Buyer beware
Oh my. This company. Chicme, they’re in the UK, so you have to wait until late at night for any communication from them. They base all their sizes on European sizes so depending on what you order, you may be stuck with it if it doesn’t fit. (Even though I was told not to worry, they have a warehouse in the states for returns) It takes a good month to get to you. It takes about a week just to leave their warehouse once it’s been confirmed your order has been paid for. The return policy list is that the following items cannot be exchanged or returned: swimsuit, lingerie, bodysuits,swimwear, jewelry, wigs, masks and accessories. The address for returns isn’t the address your package comes in. For returns you need to email them to request a return. They’ll ask you what you’re returning and go from there. Patience is a virtue with this company.
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2 years ago, simpleitis
TERRIBLE CUSTOMER SERVICE
I ordered two weeks ago! I have received no package, no updates, no response to emails, no refund (as requested) the tracking number is invalid! I mean should I keep going?? I’ll never buy from here again!! Literally, the worst company! My mother really wanted these boots sooooooooo bad but they were only on CHICME. I really didn’t trust the site but I couldn’t find these exact boots anywhere else or I would have bought them from a different merchant. Welp, it’s the day before christmas and still, NO PRODUCT AND NO RESPONSES!!!!! NEVER AGAIN!!!!!!!!!! I’d prefer and recommend SHEIN any day!!! SHEIN is better and can be trusted! I’ve gotten my items from them and received them no longer then a week after ordering! CHICME is an easy NO for me! Update: AFTERPAY refunded my money. CHICME never delivered my package!! Never shopping with them again! The end
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2 years ago, annalucy02
Please Don’t use!
App works ok but you cannot return items here! Shein is way better for price & does returns! I had a return, over 20 emails were sent where they offered $1 & then each time a little more til finally after I insisted- they agreed to take return. Did as they said & not only never got a refund for my 2 items, but then paid the $20 shipping to return it, they claimed they never received it-even after I contacted US Post office & opened an investigation case where they gave me documentation that the company did receive & signed for the items, they said they didn’t get it. So I lost money TWICE!!!! Several emails got me nowhere & this so called company doesn’t even have a phone number. I looked everywhere. They’re a complete scam-please don’t screwed out of your time & money twice, like I did!
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3 years ago, Smithh100513
0 stars. SCAM!!
I NEVER has written a review in my life. This website is a horrible scam. I ordered 5 items on April 19th. I JUST got 3 of the 5 items (on June 3rd) after complaining the order was not shipped on may 8th. I got my half of my order almost two months after ordering and the other 2 items haven’t even shipped yet. To make everything worse the 3 items I received looked NOTHING like the photo and did nothing match the description at all. SCAMMMM!!! I messaged the customer support (which is nearly impossible to find) and told them I would be returning the 3 and to not even bother sending the other 2. To which they quickly changed the status to shipped but when looking at the tracking it says the label was created but not shipped. This app is a horrible scam I wouldn’t even recommend it to my worst enemy. HORRIBLE.
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2 years ago, USA92taykae
Rip off
If I could go 0 stars or in the negative I would I ordered 5 pairs of shoes a sweatpants outfit and bracelet, spent over $130. I ordered this on the first of February. Their “processing” takes 10 days. I waited 10 days and emailed support for an update they said please wait a little longer I waited 5 additional days. I received an email saying that 5 of the items I had ordered were not in stock and would be an additional 10 days for them to “restock”. Which if your doing the math 10 for restock 10 for more processing time plus it’s coming from china 10+ days in shipping… absolutely not worth the time or money! I asked for a refund because I am tired of waiting, I need shoes because mine were worn out and this was a good deal . I’d rather take my $130 and spend it somewhere local and actually have the product in hand. If you are out of stock you should not even have the item available to purchase. Some stores account for their products and have “out of stock” on the item on their site. I emailed support and like a slap in the face they offered a 10% off coupon… get real! 10% off isn’t anything these days! Save your time and your money and buy local!
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2 years ago, Bellesa39
What a. Mistake!
I was extremely excited for my purchases to arrive since I picked several items that where so cute to take on my trip to the Caribbean. This was such a mistake not only were the outfits nothing like what was described on the site but they were also either way over size or extremely undersized. I tried numerous ways of getting a return label so that I can return them since clearly I have no use for them and I came up with nothing. It just make you waist countless times going around in circles to bring you to the same page of contact customer service. I finally found and email address, so I sent an email. To get an auto matted response and still no solution, no return label, just plain stuck with stuff I can’t even use.
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3 years ago, Cain Monroe
Chic Me[n] 😂🤘
My name is [The One and Onle Wereb!tch] 👑Cain Monroe💋I’m an entrepreneur heading an empire. I’m into many things. Chief among them my own brands in accessories, clothing, cosmetics. Additionally, I am a bisexual transvestite. Women’s clothes are so much more comfortable and stylish. Penis or no, that’s what I like and am into! As far as the jewelry I’ve ordered I expect to have to cost inner bands w/ a clear polish to avoid green finger. But they are beautiful pieces that incorporate Gandhi’s ‘Unity in Diversity), as do the necklaces I ordered. Now, as for the clothes. Aren’t they just amazing! With such a unique collection of shoes! Let’s say it wasn’t just yesterday I ordered. I tried to make a wishlist. To pace my purchases ya know. Well I went back today for even more, and restarted another wish list. We’ll see how that goes. 😂!
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1 year ago, Won’t take no crap
Disappointed
I love the dress that I got the other dress was fair, but the shoes did not fit and they kept trying to give me a discount on a refund. They would not return my money it doesn’t or didn’t cost that much, but they kept lowering the refund down, lowering it down to where it made me feel like it was my fault, nor will I ever recommend this app to anybody they can’t refund for a pair of shoes that did not fit wrong size they sent I deleted my account or not no longer be using this at all and don’t recommend it because if something doesn’t work, it doesn’t fit and they sent something it’s not their fault it’s going to be ours and it’s wrong don’t try this app
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3 years ago, Raben12345
This is a scam
Don’t download this app. Yes the clothes are cute but this is a scam. My order took almost two months to arrive during which I never received updates. And this was a fun surprise, by the time my package arrived I had gotten three emails that the items I wanted (and had already paid for weeks before when they were well in stock) were sold out. And not only did they not refund me for them, they just have me a $5 coupon. This company has some serious things to work on. I will not be buying from them again. The clothes are already pretty pricey so you would think that would mean great customer service and shipping. No customer service didn’t do anything to help me. All I got were automated responses.
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3 years ago, Princess
Do not order!!!
This place is the worse!! Clothes are too tight and not sized correctly and if you try to return you will NEVER get in contact !! Had to use a what’s up app only for them not even respond to that! So then triedAnd email only for them to tell me they would be willing to give me 30% of my refund back after I returned the merchandise noting that I’m paying to return the merchandise and they were only gonna give me 30% credit back on it I hadn’t even had it 30 days and it took them a whole month to even send me the merchandise so I ended up going through my bank to refund me my money back because they were not willing to! nor did anyone else respond to my email after I stated I was not OK with that
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2 years ago, Disappointed and broken
Don’t download they can’t be trusted
I had someone hack my account order a purse and changed my address I had ordered a pair of shoes and they also changed the address on that order luckily I caught that but it took them forever to fix it and because I didn’t catch the purse until it was already shipped they refused to refund me or give me any credit I told them about the hack and told them what my address was and that the other address was from whoever hacked me I looked back on the dates and I told them this before the purse was shipped so as soon as I get my shoes I’m deleting the app and never using it again I would recommend for anyone to not use the app and not to do any kind of business with them
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1 year ago, Bella Bennz
TOTAL SCAM DO NOT PURCHASE FROM THESE FRAUDS
I placed an order OVER a month ago and I have yet to receive my order. The tracking info is incorrect and they refuse to update it and give me a valid WORKING tracking number. Not to mention I got an email from the company saying that my products were shipped to the wrong city and state and I would have to pay again to have it shipped to the right city and state. I entered the CORRECT address and paid for shipping when I ordered from them originally so I refused to do so. I have been requesting a refund and they absolutely REFUSE to give me my money back and almost two months later I STILL don’t have my $60 dollar order smh. This is an absolute FRAUDULENT company do NOT waste your time or money!!
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3 years ago, Auna_k
SCAM ALERT. DO NOT BUY . DONT EVEN THINK ABOUT IT
I’ve been waiting almost 2 months now for my packages. I ordered them thinking I’d give them time to get here for my vacation in May. Well today is May 4th & i leave May11th & my packages have not been sent out yet! Terrible customer service also! I tried accessing the chat multiple times & got no one. THEN when i finally did, they closed the chat when i asked why the packages haven’t been shipped! Now every time i try to access the chat, the page shuts down. Like literally the chat isn’t an option for me. Not even in the app which i downloaded in hopes or reaching someone. Don’t fall for them trying to assist you once you leave a bad review either THEY ARE A SCAM! DO NOT SPEND $ WITH THEM.
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2 years ago, Shinkah
Worst Company Ever!
Unless you want to be scammed out of your hard earned money, DO NOT order from this company. The clothes are cheaply made and often not even close to what you see online. If you have a return, they give you a hard time plus you have to pay for shipping. I returned a $200 order because nothing fit and everything was wrong. After I shipped the order back (the way they instructed) they refused to refund me saying they needed the package weight even though the tracking number confirmed that they had received the return order. I sent a copy of the postal receipt but they still refused to refund me! I deleted the app and I will never order from them again! 😡
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3 years ago, ..$3!,7'elal
Refunds
This site is absolutely ridiculous! First off the clothing is poorly made. Very cheap looking. I measured myself and the items still didn’t fit. I have been trying to return all the clothes I ordered and that is just awful. Everyone I try to click on support the page goes blank. No actual phone number for customer service support. Nothing. I filled out a ticket. No response. I Facebook messaged. No response. I’ve tried every way to contact these people and no response. I want a full refund. I am disappointed. If I could of have it a zero. I would have. Waited almost 2 months for items that are not the same colors as pictures. Doesn’t fit. And looks awful.
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3 years ago, Preachdatninja
DO NOT ORDER
This website is horrible. Yes, the clothes look nice and they seem affordable. Yet, they take forever to send your items. I’ve been waiting for a month now and my delivery is still in pending status with Fed Ex to be sent. Prior to my order being sent to Fed Ex, the status of my shipment was stalled. I had to contact Chic me directly in order to get movement on my purchase, and once again it has been over a month and I still have not received anything or have any knowledge as to when my clothing will arrive. I contacted the website for a refund and they stated the clothes have to be sent back to them in order for me to receive my money back. DO NOT ORDER FROM HERE IF YOU NEED YOUR ITEMS AT A REASONABLE ARRIVAL TIME.
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1 year ago, Etait13
Confusing customer service
Every order I’ve placed so far has had an item sell out after payment. Dealing with this matter with customer service is extremely confusing. The people responding speak very broken English. They are vague, so day after day you have to go back and forth with them. Then, I picked a replacement piece, which they push you to do. That was sold out as well. I finally asked for a refund. We will see how easily they give it to me. It will take a few weeks just to finish this conversation with them. I like their stuff but you can find the same stuff on Temu and they are great.
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2 years ago, 13hiii$
It’s a scam
DO NOT BUY FROM THIS COMPANY. The quality of the clothes are horrible. I tried to return some items 4 days before their 14 day return period and instead of being able to select what items to return they make you talk to customer service, which then takes 24 hours to reply and they try to offer you a discount to keep the clothes and then you say no and they offer you a bigger discount, all while taking 24 hours to respond. So even if you try to return stuff prior to the 14 days they drag you along till the 15th day and tell you you’re past the return window. They just scammed me out of $100. There’s better apps, like SHEIN, that don’t do this with returns.
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3 years ago, kgriddy
Trash!!!!!
I ordered an item and received it well over a month later. I never got a tracking email or confirmation email after my purchase. I never received an email stating my item was out of stock. I didn’t so much as get an email confirming a delay for shipping. Finally, after a month of not receiving my item I contacted customer service within the app and “Bella” told me the item was being packaged. Lies!!! How convenient that my item is being packaged a whole month later AFTER i had to ask where my item is on the map. I had to threaten to cancel my order just to get someone to pretend they were actually packing and delivering my order. When I requested my order to be canceled and refunded after the third attempt I received a message that my order had been shipped and couldn’t be refunded. 🧐 I finally received my order at almost 40 days after purchase. Unbelievable. This company is trash!! It’s THEE worst online venue I’ve ever experienced and will NEVER use them again. Deleting app ASAP
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4 years ago, wendypolanco2
Horrible!!!!! STAY AWAY!!!!!
I wish I could give this ZERO START But unfortunately it doesn’t let me. I don’t even know where to start, I usually order from SHEIN and I have amazing experience with them. Then I saw this app and I thought why not? Maybe they are good too like Shein. Ohhhh I was wrong! They are the worse! I have never buy anything soo cheap looking like this clothes! I order two dresses and they are horrible and see through! I tried emailing them back and forth for over a month and I stilling havent receive my money back. Then I thought well I should've stay with the dresses but for what? Its see through and soo bad quality. I can’t even use it to go to the beach. Its horrible! Stay away and save your money !
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2 years ago, seeiver
3 different orders from chic..
I gave chic rating a one star because of the wait.. it has been two months and I still have not received my first or second order. I am now sending in my third order, but it will be my very last. If they don’t change on how fast you can get your order, it has been in packaging mode for over two weeks now, it’s ridiculous when you want to order a product for an occasion and don’t receive it until a month after the occasion is over.. you are losing a lot of business because of delaying customers from getting their products on time.. you’re about to lose a good one right now…
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2 years ago, real review 2022
Don’t buy from this website
🚨🚨🚨I order from them December 6. Today is January 3. I still have not received my order I ask for them to track my order to see where it is and they just keep giving me the runaround‘s telling me that it’ll be here in 10 to 12 days I ordered $95 worth of stuff and I didn’t receive any of it. The tracking number that they gave me says it’s not in the system when I try to track it myself I request for my money back on several occasions and they keep telling me they can’t give me my money back and I should wait another 10 to 12 days if you do not want to lose your money, do not buy from them
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2 years ago, Kailynn89
Similar to shein but misses the mark
I am reviewing this 2 stars instead of the 1 star I want to give because ChicMe has good customer service, they reply to you pretty quick and provide help. However my order took almost two months to get to me. I understand it’s coming from China but I’ve never had something I’ve ordered take that long. Also quality is a hit or miss. There was some items that I loved and some items I’m embarrassed I spent money on. If you want to buy something from one of the stores from China, I’d stick with Shein. They’re both similar but Shein has easy returns and faster shipping.
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3 years ago, Chrissy33w
FRAUD
This app is fraud and the company is a fraud!!!! Ordered 11/22 still haven’t received order. Reached out to resolve and they tell me since December the are “looking into logistics”. No phone number to contact live person. Same person just keeps responding with no resolution. Then “chicme” started spoofing their emails and spamming my email inbox with hundreds of emails regarding “points”. Filing claim with my credit card company. Horrible customer service and poor resolution. Update: Everyone having an issue with delivery and no response for a refund other the run around, needs to Report this company to IC3. I Still have no resolution. Ordered in November and still giving me the answers in January. SCAM!!!!!! FRAUD!!!!!
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2 years ago, RasPeRach
Terrible
I am so upset! I paid for expedited shipping so that I could get my order that I needed before the holidays. I did my order Dec1 and received it a month and half later. Not only did I no longer need the items but they looked nothing like the pictures. The quality is terrible for the cost. Now trying to return this it feels almost impossible! Can’t chat. I have to download what’s app. I have to hear from customer service to see if I am “allowed” to return the items and when you have to finally email them and then wait at least 24 hours for a response. Worst experience ever! Never again. I am so frustrated.
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3 years ago, Drea1981
NEVER again!!!
I haven’t even gotten my clothes from them but I KNOW for sure I will NEVER order from them again…I don’t care how cute their stuff is. I ordered my items May 31st. Still haven’t received them. I ordered them in hopes of having some outfits for my trip. WRONG! Then to add insult to injury…3 weeks in, they tell me an item I purchased was out of stock!?!?!? Sooooooo why was I allowed to place the order for it???? I understand the items are being shipped from overseas but I have gotten other items in far less time. I’m hoping I get the items ONE DAY! Or I’ll be emailing and calling until I get a refund. Never, ever, ever again will I order anything from them! Period.
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3 years ago, Cheerleaderlovr
FRAUDULENT OVERSEAS COMPANY - BUYER BEWARE
I placed an order with this company and it was a very bad decision. It has been nearly 30 business days and I have yet to receive my order. I contacted customer service and they constantly tell me to wait a few more days. By the way, you will never be able to speak to a live person because they do not have a phone number. I ask if I could be issued a refund and they told me to have a nice life. I have screenshots of the chat messages to prove it. At this point I am disgusted and feel crazy for falling prey to their tactic. Do yourself a favor and listen to this review and all of the other reviews and purchase from another company. I recommend SHEIN.
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4 years ago, DanielleU21
Terrible Experience
DO NOT WASTE YOUR MONEY. If I could rate this company as a zero I would. I never received my order after 6 months of waiting the first time (staying in contact with customer support & tracking it). They then told me that my package was lost. They asked if I wanted to re-order & told me it would take 20-30 days max. I agreed to re-order. It has now been an additional 3 months & again my package stopped in California & never made it from there. Apparently it was lost a 2nd time. Not sure how that happens. I am very frustrated & will not be ordering from this company again. I also haven’t received my refund yet, so I may just be out the money too. I feel like I’ve been scammed.
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6 years ago, Fatally flawed
Run, don’t walk, run away!!!
Please do not buy from this garbage company. To start, none of the sizing is accurate. The mediums fit like a small to medium on the bottom but an extra large up top. The clothes were draping off my wife up top. Second, the material is thin and cheap. The kind of material you use for children’s arts and crafts projects. Strait up garbage. Last but certainly not least, if you are looking to complain about any of the items that you purchased or are looking for a return and refund you might as well not waste your time and just count your losses. Some of the worst customer service or should I say non-existent customer service I’ve ever encountered. Run, don’t walk, run away.
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3 years ago, nate3132
There OK
I’ve ordered a couple things I’ve liked but I did order just one time that I was told was put in my mailbox and I never received it and I could not even make confirmationI had a chat a few items from one item never came in when I tried to contact somebody they said it was put in my mailbox and I never got a response I still have never got that item but I got the other itemsto actually get the item taken care of so I never did get that item
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2 years ago, Kweennayy96
Can’t even say too much
I have order off here 3 times thinking it was a good and you can count on getting your stuff on time but I been waiting a month and two weeks for my things now I haven’t received none of my orders at all and I can’t even get refunded or any like what’s going on with this app ??!😩🗣📦📦🙏🏾 I spent a lot of funds and it’s been a disappointing month since
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6 years ago, Toya1257
Worst experience
I ordered a dress for my grandmother’s 90th birthday party. I placed the order 2 weeks in advance and the dress arrived the day of the party (I had already left town). Luckily, I had purchased a backup dress from a local store before I left town. Got home only to see basically a yellow (not even the correct shade of yellow) frock!! The sleeves on the dress I received looked nothing like the dress from the online store and the dresses pockets stick out to the sides, do not form to the body at all!!! Truly a blessing that I had purchased a backup and that this dress did not arrive before I left town as it would have ruined my entire weekend. Refund has been requested.... we shall see how that goes
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3 years ago, Dulce6777
Great quality product
I was super skeptical because of all the bad reviews. I decided to take the risk regardless. I could not find another website with cute sandals like this one. I order 5 pairs of sandals I have got 3 so far they are beautiful and great quality. I still am waiting on my other 2 pair. I will order again. The only thing is it did take about 3 weeks to get my order in.
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3 years ago, waterbottle_09
Terrible!!
Not ordering from here ever again !! I ordered a few things for my birthday and it still hasn’t arrived !! I’m so disappointed.!! And also it’s hard to contact these people on chic me. It’s all a scam and I DO NOT RECOMMEND THIS CRAPPY APP TO ANYONE ! I’ve emailed them saying I want a refund back and they have never emailed my back and my birthday is in a couple of days!! It’s basically a waste of your money !! This app is terrible and whim ever owns it needs to do a better job vs them just scamming us for our money that we barely have because of this pandemic!!! Their website is trash, they app is trash and so are the people who work there as well !!!!
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3 years ago, tanyia adams
My order
I paid for my order I didn’t get a confirmation number I didn’t get a tracking number and is saying that I don’t have an order when I reached out to customer service I sent them pictures of the payment and what I bought they still do not have nothing that shows I have a order but a bank statement do not lie
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1 year ago, TruuJones
Takes too long.. BAD PROCESSING
If I could I would give 0 stars the orders take soooooo long to process. That is this companys biggest problem it takes 3 weeks to a month to process. DNT NOT ORDER FROM HERE!!! Unless u have a month of time to spare. I ordered from SHEIN on the same day. My order with shein took 1 days process had it within 7 days..Chic me is still processing until this day 3 weeks later bad enough I dnt know what kind of product I’m getting from chic me then I have to wait a month to see if it is like what’s advertised. After this I’m deleting the app.. I gotta warn my friends about this company NOT WORTH THE WAITING TIME
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3 years ago, Fjolly86
Love love love
I'm so in love with this app right here! The points are amazing, clothes are great and the ease of use is phenomenal. Only thing that would make it better is having the points last longer, although I get their urgency for use of them. Definitely recommend the app to anyone wanting to freshen up their Wardrobe, have a fancy date or event or just treat themselves to something new!
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3 years ago, NotHappy0027
Do not honor return policy
I’ve done business with ChicMe for other orders and they always seem to be a little late. This time, my order was very late - almost a month late putting me in a bind because I ended up wearing something else to the event I needed the clothes for. I received my order 2 days ago. Still in its original package I’ve been back and forth trying to return the merchandise and just get my money back. They are refusing to do so and are trying to “negotiate” discounts in order to not refund. If this is the case, this should be noted in the return policy. I will never do business with ChicMe again.
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2 years ago, ShanellDozier
Shipping
I liked the clothes I brought from here, everything came in my size and the quality was okay. The issue is with their shipping, I needed my clothes asap so I paid $12 for expedited shipping on top of an already expensive order…. the clothes didn’t arrive until a month later. I wasn’t refunded my $12, given half off on my next purchase, or even provided an explanation as to why an order I paid to have sent out immediately took a month to get here. The shipping is enough to deter me, I wouldn’t order from here again and I don’t recommend that you do either!
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