The app is just okay. If the performance was better it would be more useful. I've tried it on a new iPhone and Samsung Galaxy and it lags on both. The user experience can also be updated. Looking at the version history, there's never enhancements, only bug fixes every couple of years, so you can tell there's not a lot of focus on the app from Crown Reef. It's more of a low level design, not of professional quality with customer experience in mind. But again, it's only a 3 star hotel.
Enhance your vacation experience at Crown Reef by downloading our App! As a guest you will be able to use our App to check-in, checkout, upgrade your room, manage existing reservations, receive special discounts, book hotel services, communicate directly with hotel staff, browse hotel information, view weather, explore everything the local area has to offer, plan and build an itinerary for your stay, and book future reservations.
