Dollar General

4.8 (479.7K)
105.5 MB
Age rating
Current version
Dolgencorp, LLC
Last update
2 months ago
Version OS
13.0 or later
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User Reviews for Dollar General

4.81 out of 5
479.7K Ratings
2 years ago, Meli_bee
Great tool!
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
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3 weeks ago, AOBryant11
Great idea- just wont work!
App works as long as I’m at home under my Wi-Fi, but I don’t actually save that amount of money- and If I need to use it in the store, to bad so sad. It will not connect inside the store or even up the street. Believe me I’ve driven up the street to where I got 5 bars on Verizon 5G and it still won’t connect. Also your receipts are just impossible to understand and I don’t believe I actually got the money off on that item(s). It just shows so many cents off all the way down in various odd places. Indecipherable -Ive even tried to just total up all the savings and it still won’t come out to what coupons I had clicked and the app takes off. Please fix it so it clearly shows what and IF we are saving. For example the $5 off coupon on Sat- shouldn’t it clearly say - $5 off on $25 on that receipt? Inside it savings .96 saving .47 and store savings 2.47 etc -as I said indecipherable! And that doesn’t even total up to $5 - you see what I mean? Also wow Id love to look at and use my app in the store during shopping, but it’s just plain impossible- it won’t even connect inside the store. Wickenburg,AZ- on Tegner. Please Please fix this! I love to shop in your store but I have to go to the other stores bc I have to save money. I’ll change my review to 5 stars if and when guys do. Thanks -
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5 years ago, BeezusMcgeezus
The new update is garbage
People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing.
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4 months ago, Why am I addicted?
Coupons don’t always work
How about instead of adding games to the app, you focus on making sure what’s already there actually works. The app is so slow, and I often have to close and re-open it to get anything to load. And then! I go to the store and buy my items, and the coupons I clipped don’t even work. This happens to me at least once a month. And NO, it’s not because I bought the wrong size of an item, I’m very careful when using these coupons. They just don’t load in-store. I’ve started driving the extra distance to Family Dollar because their deals actually work (and their store is cleaner, and they actually have what I want in stock, and their employees aren’t outside on a smoke break 24/7, and they don’t close down the store any time they get a large shipment, and I can walk through the aisles without having to move boxes and ladders). Listen, I know it’s not the app’s fault that all our local DG’s are trashy, but it is frustrating that the company doesn’t seem to have their priorities straight. I’ve called the customer experience line multiple times, I’ve submitted online complaints, I even talked to a “regional director” once, and nothing ever changes. My friend who uses a wheelchair can’t even shop at our local DG anymore because he can’t get through all the boxes. Trash.
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3 years ago, i. was. scammed
Love the coupons when it works!
It hasn’t been very consistent since the first launch of this App. I have missed out on tons of coupons due to the register crashing while it’s trying to go through my coupons to take off. And half the time it doesn’t even take them off. I’m constantly having to go over my receipt right when the cashier hands it to me a I always have items scanning as wrong prices and I’m always over charged. I keep hoping this will get better but it hasn’t. I make sure all my coupons are downloaded at least a day before I use them so that’s not the reason for it. Just very aggravated and I was hoping the system would be fixed by now as there’s been more than ample time to do so. This happens to me in every single different dollar general store I’ve been in and all of the the cashiers express their frustrations about the register. I will continue to use these coupon and keeping watching my receipts even though I shouldn’t have to. I just feel like I’m getting ripped off constantly.
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2 years ago, ellenrafter
The Dollar General out is one of the slowest app to clip coupons for every time you open The app or set a coupon the logo in the middle just keep swirling around and around and around and then it jumps back of the top a lot but one of my biggest complaint is there needs to be a different way to login at the store to use your coupons twice now I’ve been sitting at home and got a text of my receiptFrom two totally different dollar general stores in two different cities meaning someone keyed in my phone number to use my coupons that is very frustrating even if someone in at the wrong phone number by mistake they still usd my coupons. There should be someway to scan the app from the individuals phone or enter an email address or after you enter the phone number there should be a three or four digit pin to follow that way no one can keep your phone rnumber in but mistake I’ve actually had a couple of people that know me use my phone Number and then the tournament told me they did itBecause they didn’t have the app downloaded, they had to get a different phone their phone crashed they can’t see the screen or something it was always something and there just needs to be a way to prevent that.
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5 years ago, Valente2luv
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!!
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4 years ago, my nem is jef
No waiting in line!!!
Ok so I go in the store and this line is wrapped around a corner. I only needed a few things but normally I wouldn’t want to wait. Not when I could just run to Walmart and hit the self checkout real quick. But I don’t really wanna deal with alllll those people either. I remember I downloaded the app but had never even opened it . Thought it was more catered to couponers. it walked me through the process and boom, I started scanning my items. Took maybe 5-Minutes to setup and scan my items. Everyone is standing there looking annoyed and ready to go. I bypassed THEM ALL, as I had already paid in the app and only needed to stop at the kiosk!!! I AM IN LOOOOOOVE WITH THIS APP!!!! Aside from the line skipping , it automatically took money off items that had coupons. And there is no minimum purchase like the Walmart service, which makes u spend 30 bucks to buy groceries/household items to get free pick up service. If I only need a few things that service makes no sense to use. Great app dollar General!! I am really impressed.
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2 years ago, Annie6381
One of the best grocery apps out there
I love this app so much. Every trip I make to DG, I open up the app and go to coupon section right away to see if what I am shopping for, is on sale. I tell most people I know that they really could save money by shopping here and that they need to load the app. Some of the best deals DG offers are; laundry detergent, fabric softener, dryer sheets, pet food and accessories, toilet paper, cleaners, and their seasonal items. Of course, the food & snacks beat all the other chain grocery stores. Also, every Saturday, they offer the $5 off coupon if you spend $30. Seriously, if you plan your grocery outings and holiday shopping, wait until Saturday and you essentially get $5 off your $30 purchase. Does Walmart or Target ever do that for us consumers? No! This is a great app and DG is always my go-to store for quick shopping and I don’t have to walk a 1/4 or 1/3 mile to get through the front door. Thank you Dollar General for truly being a “people’s grocery store”.
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3 years ago, LittleRock 48
Mrs Bolz
I visited the store located at 1000 City Ave Moore , OklahomaThe lady’s name that was great was Rachel I believe she was a manager there was another lady that was a much older her name was Tina I was there on Halloween night which was in a Saturday when I always go shopping at Dollar General for my Dollar General coupons on the app I end up getting screwed out of both of my five dollar coupons of five dollars off on $25 more because of this elderly lady named Tina kept trying to walk all over somebody rushing somebody I purchased Almost $100worth of merchandise and she’s very rude person too me i’ve been in the store since 9 o’clock approximately it was 10 o’clock I was checking outAnd of course I was closing time and all she could do is worry about rushing somebody at out the door and She didn’t wan to let me habe my digital coupons she didn’t want to let me put my digital number in there I am very upset about this I’ve never met such a rude person like that In all my life almost she needs to retire apparently because she’s not a good asset Dollar General
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1 month ago, DGfavorite
Does each DG store make there own hours of operation?
The one on Constitution Hwy in Unionville, Va does. NOW, there hours are currently posted as open everyday Monday thru Sunday from 9:00 a.m. to 6:00 p.m. That causes them to lose a lot of business. People are always pulling in, seeing them closed and leaving, going somewhere else. You think those people are going to come back if they start opening later again? No! They are going to stay with the retailer they’ve been going to, that has been dependable and reliable and hasn’t made them waste their time, gas and effort on so many occassions just to see a sign on the door that says “CLOSED”. Does DG hold job fairs for hiring at some of their main stores, where people can actually come and talk to some of the managers about the stores, jobs, benefits and advancement and the managers can meet the applicants? Which if you’ve been a manager for a period of time, you can pretty much weed thru who you are going to have left at the end.
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1 year ago, Mamasgirl!
Love your App , products, prices & many locations HOWEVER some of your employees so much!
I spend my hard earned money more than once or twice a week as I do not like that WM store. I purchase everything from food to pet supplies in my local DG! The app was a nightmare where I live & it never worked until recently it just got better! I shop on it @ home & go through the digital coupons & pick ALL I might be interested in before I ever go shopping. Works awesome! Saves me a lot of $$, well it does when the cashier is efficient , friendly, organized ,trained properly & take pride in their job & appearance. Which brings me to my recent experience where I spent the $126. The cashiers as in BOTH of them were very unapproachable & dressed very inappropriate. She didn’t let me put in my # for my coupon discount & she had in daisy dukes & it wasn’t anything anyone needs to see. Some of the workers in a lot of their stores all over Osage,Tulsa & Wagoner counties need some training!
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11 months ago, SheeA39
They are SMART
Ok so whomever took over the DG is a genius! He/she decided that the people who live way way way out from a WM would actually not want to travel that far to get the essentials or emergency needs for families& in the Middle of Winter for someone who absolutely HAtes snow is a blessing !! So therefore that person should be given awards! And there prices are always cheaper than Walmart, Wegmans , Tops (especially they are always way more expensive!) anyways thanks for your services ! Keep it up! Now us who live far from the cities can get the essentials that we desperately NEED for our families also without getting acousted at our local drama filled always someone getting arrested Ghetto Lakewood Walmart! We all know it! It’s why we all go to Warren ! Less drama and way nicer people by far!! Thanks again ;) honest and sincere review ;)
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4 years ago, Tuti0708
Bummed out!
I really love to shop at DG....I do not love dealing with this app. It has been literally one of the biggest pain in the butts. So much so that I am taking the time to write this review. Uugghhh It will ask me to randomly log back in which I have no problem with. The problem comes when I get a ’General Server Error’ after I enter my (correct) information. So then I go ahead n try to reset my password n get the same message. I cannot get the app to open when I'm standing right in the middle of a DG. Tells me no internet connection. That is on Wifi or LTE. Ohhhh...and 4G n pretty sure 3G. Getting my frustration here? The employees at my local store are excellent with their customer service. They really are. Fairly confident tho that not one of them know much about nor give two rips about the app. Currently I do not have a vehicle and my DG is within walking distance, which is awesome. I want to be able to continue business with the company but this app is on my nerves and could become a deal breaker for me. Thank you
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4 years ago, Larsen22Valdez23
Can’t even open app!!! Just keeps saying “something went wrong try again” so darn annoying!!! I shop here so often and there’s so many now everywhere you go however I am so disappointed in this app that I will be shopping at family dollar!! Downloaded their app & works perfect 1st try!!! Thankfully there’s a family dollar right across the street from DG because it’s not inconveniencing me at all. After reading reviews it’s sad to see how many customers DG is losing over this app & the coupons not working, you’d think they’d just fix the problem and save customers. Being such a huge franchise must be why they don’t care because literally these problems have been an issue for years now and still not fixed. It’s really a shame though, but family dollar will surely be thankful that DG doesn’t care because they’re gaining all the business because of it! Don’t download, waste of time. Save yourself the headache and time by getting FD app instead because I’ve uninstalled & reinstalled several times with absolutely no luck what so ever!! Another unsatisfied customer to add to the review list!! Way to go DG!!! Hmmmm unbelievable they don’t care!
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4 years ago, CAJOaSSkOsSyID
A Note to Consider:
There is absolutely no employee or “sales associates” that have control over the app functions. Just for clarification, that all depends on internet connection, service provider, availability, concentration, and also but not limited to, intoxication of the individual user and/or owner of said “cell phone” or “smartphone”. Fellow employees have zero impact on how /if /maybe / should only really have the “grey box at the bottom right hand touch screen” is most polite and courteous this Holiday Season. Remember to download Your coupons prior, or whenever convenient, to then use them when the tags have *The Present Day Listed* at the bottom. If not listed under said item/product, then it is time ask a Sales Associate. Shopping is the experience that you choose for it to be, please remember that we are tired too. Us Employees at Dollar General do Our very best to have a clean, well stocked, and rotated store, We understand, and We are people too. ~Sincerely, A Sales Associate Thank you for listening in to my TedTalk
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3 years ago, ~Mrs. Amanda Timbs
Inside Store
I love using the DG App to clip my coupons. However, using the App to create my shopping list and then trying to use the App to collect my items or see the coupons while inside ANY DG store is impossible! I have visited MANY DG stores and in every single location there is never reception for myself or anyone else I have spoken with about the issue. With multiple different wireless carriers there is no reception. I have asked employees at every location I have shopped at why no one gets any cellphone reception and the answer I get every time is simply vague and unacceptable...”We don’t know why, but every customer who uses the App asks the same question. None of us get cellphone reception either unless we’re at the front of the store standing in a certain spot.” Because of this issue I have to take screenshots of the coupons I have clipped and my personalized list to get everything I need. I would love to know why I have perfect reception on my cellphone right up until the moment I step into the store.
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4 years ago, really924
Major issues
Since the release of cart calculator I can no longer use the app unless I am in a store. When I try to open it it gives me a black screen for 2-3 mins and then closes itself. I have to completely restart my phone one in the store and hope the app will then load. Need to train employees and functions and such on how to help customers when they have issues with a certain coupon or the app entirely. Also you should clarify better on sizes/scents better on the app. Need to put a prompt on the main screen when a user first sets up their account that they can only use the coupon 1 time. There is still a major misconception by most customers that they can continue to use the coupon as much as they want until it expires. I think you should also give the stores NEW software in order to serve customers better, if the operating systems weren’t from the 90’s maybe customers would have an easier experience at checkout. But when registers freeze and malfunction it’s frustrating as a customer to wait for the issue to resolve.
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3 years ago, AnneGalbra
This app is extremely glitchy. The latest “bug” is anything that seems to be on a clearance cycle is scanning as 0.00, but anything that isn’t scans just fine. Example - When I’m shopping clearance, especially clearance that has exclusions IE “all Christmas except plastics”, but other items that have a Christmas tag, are not plastic, and according to a sign SHOULD be included aren’t, it would be extremely nice to KNOW beforehand that it isn’t going to ring up properly. Prime example of this happening is the Airwick holiday Apple Cinnamon Medley plugins. Was in the Christmas display, all other scents in the display are clearance. Get to the register and it doesn’t ring up right, and you get stared at by the employee like you’ve grown a second head for assuming it should be included. Could be avoided with a simple scan, but nope. Sure can’t because the latest “improvement” has rendered scanning useless. Fix the app. Couponing and clearance shopping is the main reason you have a solid customer base, and there are plenty of deals to be had without the frustration.
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4 years ago, AR Bird Watcher
Local Shopper
While shopping at the local Dollar General store yesterday I moved a cart from the end cap to see if I wanted to buy any of the items and your employee walked over and said we can’t have this cart pushed out like this and shoved it back never noticing if my hand, foot or any other body part was in the way of the cart. I did not appreciate this sort of attitude. In fact the previous time I was in the store to buy a greeting card I practically had to climb over 2 carts to get where I wanted to go and actually tripped and almost fell. Our local store probably is very productive but it offers very little in aesthetics and convenience. It is always very “trashy” and isles stacked up. Very unkempt! This should not be the case. Other stores In nearby areas are always neat and attractive and clean. I cannot say this about our local store here in Greers Ferry. I am over 80 yrs old and have mobility problems and love to shop at Dollar General but this store is becoming a challenge that I am uncomfortable with. My personal opinion is a lacking in managers who care. Thanks for listening to my complaints.
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2 months ago, Useappinyourcaronly
Internet in store pits
Your app is just fine but if you’re trying to complete or look anything up in the app while you’re in the store, you can forget it because y’all must be blocking something in every dollar general store because my the app will not work inside the store you have to sit in your car outside and look for what you might want and and do do that but if you want to look at something, just spur the moment inside the store and see if there’s a deal or use a deal and apply to your app you can’t without going back outside to your car and putting it in your app that is ridiculous and it’s not just one store. It is every Dollar General I have been in and when I have said something to the cashier about it, she says yes that is a problem.
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1 month ago, Spenscia(:
App NEVER works
The app seems to continuously have issues. It does not make any sense to me, how a multi-billion dollar company can have an app that is always experiencing issues. Either the app won’t let you login. Or when it finally does let you login, it immediately logged you out. Or whenever you’re in store, the app does not work. It’s almost like this is intentional. It doesn’t seem to make sense to me, how, as soon as you immediately step outside of a Dollar General store, the app seems to work again - If you’re able to log in that is. Assuming that it is mostly lower income consumer shopping at dollar general, the continuous issues almost seems intentional to keep us from saving money. I don’t understand why post all those sales tags across the store knowing that your app is difficult to log into. The Family Dollar app, which usually runs similar ads, never seem to have these issues so I don’t understand why it is always an issue with DG. This makes the entire shopping experience horrible.
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3 years ago, Annie Hood
Long Beach, Railroad Street Store, Mississippi
This store is extremely busy, more so than other stores. The employees keep the store clean and up to date as far as sale items. I mainly shop there because you have some of the best Management staff. Sometimes the item I'm looking for may not be on the shelf. I have a disability. And your manager by the name Dae, takes the time to double check. She has even gotten a ladder to check top shelves, meanwhile multitasking. There's constantly new employees. But, the two that have been there for a few years have made everyones life easier. I also use the app to shop and pick up my purchases. That store is top on my list. They took a beating being essentials. It's shameful how some customers speak to them. I’ll keep returning mainly because of the staff.
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3 weeks ago, Soooveryou
Love the app but customer service at the stores are awful
In theory the app is wonderful but there is always some issue with the digital coupons. I’ve been at the register and they won’t load. The clerk saw it was clipped and added but it wouldn’t ring up. Been where a paper coupon was refused bc he couldn’t scan it. He could read the numbers and it was valid. Never any solutions to a problem beyond walking out. I thought the solution would be to place an online order but when I did that the app magically wasn’t working and they weren’t informed of my order when I went to pick it up. Said “the app is down” Even tho I showed it to him. He said it would be cancelled eventually. That was after my payment information was given.
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4 months ago, Gcgrl
App is great...when it works at the store.
I love the app especially the list and the coupon deals. The problem is is that on several occasions I've gone to the store with my list and my coupons only to have my coupons not work in their system was messed up and being told there's nothing they can do about it. So no deals and coupons for me on those days which is very frustrating. I finally smartened up and made sure I asked to check with the cashier before I started shopping to make sure the system is working OK. I do the majority of my shopping at DG because I don't shop Walmart and I don't have a target near me. So as much as I love their app, it's a little disappointing, and hopefully in the future they will have a reliable system.
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6 years ago, Swolfmoon
Badly in need of attention
I shop at both DG and Family Dollar, and today I was in my local DG and saw that there was an app for digital coupons, and I had already been using for Family Dollar on their app, so I was pleased and went about downloading it, which took a little while due to us being out in the boonies, but I ended up waisting almost an hour trying to set the darn thing up with my information. I must’ve put my details in at least 15 times, but whenever I tried to get it to accept the verification number, it would think for a moment and then come back with a error message saying that it couldn’t be completed. It said “please try again”. I honestly began to wonder if it was some kind of test to see how many times I would try again before giving up. Tried the other ways in app to register but to no avail. I am posting this so that hopefully somebody that works for them can get in there and fix it, because I am saving money at Family Dollar with their app and I am hoping to do the same at DG sometime soon!
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7 months ago, God blessed the USA🇺🇸
It will be nice if you keep the same people I know is hard to get people to work however if you keep changing or moving to other store they can never get the store in order I do not mind the new system however way can you make all the registers for cash it will be easy at the same time why can people at the register show there ID at the cámara when they have to by beer or cigarettes if is not the person the alarm will go OFF and the cashier can help., I can assure it will help, if you try to put to many things in a store people get confused and they will go to other stores a Dollar Store is for the necessary things not for all your needs please it will make it simple easy and you will sale more that’s my opinion thank you., God blessed the USA
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1 year ago, yankeechick
Improvement suggestion
I wish there was an option when reviewing the weekly sales add that you would be able to tap the desired product and it either highlights the item or flags it some way or automatically adds the item to a shopping list. I typically do my sales adds and shopping list at home before I go shopping and that would be a big improvement and would prevent me from forgetting items which would be a win for the retailer for larger sales people won’t be forgetting half of what they wanted or looking for after leaving the store. Love the app use it weekly and tell all my friends family and neighbors about it and download it for them! And show them how much I’ve saved using the wallet feature!
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2 years ago, Sam082610
Some coupons don’t apply
The coupons are great! BUT every single time I have my coupons added on my phone and I go to dollar general I always have issues with them not applying to my purchase . I make sure I am getting exactly what they say the coupon is good for . And you don’t know which coupons haven’t applied until after you pay and get your receipt . Then when you tell the clerk they get crappy towards you . This happens almost every single time I go. So if the coupons actually applied to your purchase then I would give 5 stars or if there was a way to email or show that it was not applied and you could get store credit or reimbursed for what wasn’t applied then that would be great.
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3 years ago, mommad#1
I will stick with one thing to improve the app. I understand prices vary on products by many variables. To me 🤷🏼‍♀️. 1) I would like to see what the price of an item will cost using the online coupons I love and judging by the cashiers I have clipped more coupons than most. Other stores provide it based on “my store” 2) when I have more than one of an item coupons, it seems, somehow, it will choose the coupon discount of the lesser amount. I prefer not to have to search and delete coupons because of the $amount to find the coupon(s) I prefer to keep the 2 or 3 coupons available on items I buy often. But deduct oldest to newest or the 3$ off not 1$ off 3) is on the tip of my tongue🤦🏻‍♀️ always another day 🤷🏼‍♀️. So I use coupons often and like the concept of the new “deals” choice and can’t wait to see it working. Remembered 3 3) the shopping list has done me no good. I would like an option from when I click to get a coupon, I’d love to be able to add that coupon item straight to “my shopping list”. It seems that should be an obvious option I hate when I’m sitting in the parking lot to view my coupons but invariably I get the wrong size or it was buy “2” get one free So that would be great if the correct one is on my shopping list I really do think the app is great but can definitely be more user friendly
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4 years ago, Starship 13
Unusable Very Poor App
I wish this app could be used in stores but there are serious problems with that including no available WiFi and Mobile Cellular Broadband completely blocked inside stores. It’s a matter of having to put your basket down and walk out to access the app. Then it’s often that stores have incorrect or out of date sale item info tags placed at point of display, items offered as digital coupons are expired and current digital coupons aren’t visible in store displays. A visit to Dollar General today they were out of bags and had to use a basket to carry items to vehicle. Poor management and poor synchronization of valid and expired coupons in stores and a useless app in store due to impossible connectivity issues. Oh and to make things worse the new app update is stuck in an endless loop just trying to start, has added security that doesn’t work the app isn’t functional at all now even outside on cellular. Would give a negative rating if possible but 1 is the lowest available choice.
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4 years ago, &catman&
Maybe instead of a clip all just by having the app the coupons should be in our wallets so we don’t have to sit and scan the entire app. If you can’t do a clip all butting then just put them all into our wallet so we can just shop and if we buy the item we get the coupon - all stores not just DG should do this! I don’t have time to be scanning apps on my small screen phone and burning up the battery life - no one really looks at the ads or knows specifically which coupon they want and there are pages and pages of them and I am impulse buyer so I am not going to go back to app and look again while I am standing in the store ! And there is one drugstore in particular that doesn’t even have instore WiFi - so you have to go outside and do that extra coupon - that’s BS . Just load all the coupons for us if we have the app and make life easy and give us time to do other things!
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4 years ago, Tnt1429
Good but with a little more would be great
I work at dollar general and I have to say having this app is so great it’s good sometimes buggy but works, with this new update I really enjoy what DG has done with the app, although there is one thing I wish was different the feature where you can scan a item and find a coupon on it is a good idea but would be even better if it allowed customers to scan the product and see the normal price, this saves a lot of time for the customer and workers because the customer doesn’t have to take time to ask and question if they want something or not and the workers like myself have an ease of access and don’t need to use the in store scanner as much and have a hassle. Everything aside Dg is great with this app and I just hope for more fluent experiences with the app and all will be great!
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2 months ago, AlabamaChic3
I love the idea of the app
BUT…..if your going to have an app that you want people to use then make the WiFi in the building work to where your customers can get a signal. I love the fact I can check my prices and even have a total before getting to the register. But I waste more time wandering around the store searching for a WiFi signal that sometimes I just don’t feel like the struggle so I walk out. It’s aggravating. And another thing let the employees stay over night or whatever it takes to get that stock off of the ground and out of the isles. Nobody wants to squeeze through stock that has been there for days. I know you don’t have enough people to move it. And your ALWAYS Hiring. Give a decent pay rate and you’d be surprised at how good people will work. Thank you rant over
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11 months ago, PamelaJoy7
The community I lived in in California did not have dollar general. But since I’ve come to South Carolina, I have found one in my neighborhood, and I have to give the company huge props for their online presence in the app. Wow! It’s beautifully organized, I love the list feature, the Wallet feature is delightful - it gives me an easy way to organize my coupons,the fact that the app finds manufacturer coupons for me is stellar, the photography is great, the presence of the weekly ads is the bomb. It’s also very easy to maneuver around the app, so thank you to management for the amount of time and money and effort that you spent on having this app produced. I look forward to using the Pickup feature, too. It’s great!
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7 months ago, mcjen01
Time Away
I had found myself taking time away from my local store because of obvious reasons. Shifts had changed there were no more familiar friendly faces. But I needed to get home quick so I decided to go back in. Where I’m greeted with a big smile and a friendly guy busy with customers but still greeted me. And just now needed help with the app where I was also greeted with another friendly face willing to help. I’m thankful even though personally I don’t know these guys they are hard workers with great work ethics and a friendly hand to help. So if anyone is reading this review even though things change sometimes. Doesn’t always mean that it stays that way. Glad I came back 👌🏻👌🏻
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4 years ago, Sam.Zzz
If you’re here for the coupons, don’t bother.
I have not found a way to actually utilize the digital coupons they constantly advertise. When I try to see them in the app, it just throws up an error message. Can’t search for coupons, can’t see available coupons, nothing... so there is literally no way to add them to my account to use at the register. Seems almost like a bait & switch operation to get people in the store or to make you put things in your cart then have you buy them even though you aren’t getting the coupon price. I went through this frustration months ago and had stopped shopping at DG because I was sick of paying more than the price on the shelf, went back yesterday to give them another try.. and not only was I unable to use a coupon shown on a shelf tag, it wanted to me download a second app to see “available deals” for an item... again the coupon shown in the store was unavailable. Not worth the frustration.
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5 years ago, ripzite
Could use some changes
I like this app because it helps me plan my shopping trips to Dollar General. However, I have a couple of suggestions to make it better. 1) Add the shopping list to the app. When I’m in the store I’m constantly switching back and forth between the shopping list I created online and the app with my list of coupons. 2) Allow me to put items on my shopping list from the weekly ad. Right now I’m only able to view the items which isn’t very helpful. 3) Allow me to remove coupons that I have added. Sometimes I add them accidentally or I change my mind and then when I’m in store it’s annoying to have those coupons in my list. 4) Merge the coupon list with the shopping list. It would be nice to have one shopping list that has items I’ve added from the weekly ad AND the coupons I’ve added. This app has the potential to be pretty helpful for DG shoppers!
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2 years ago, Bobble jo
I have lived in Dexter Mo. most all my life and I have been to a lot of the dollar general stores. This one in Dexter I have avoided for years because of cleanliness and unfriendly staff. And now finally in 2022 it’s changed. We have different management and the store is very clean and not cluttered and everyone is so friendly. I have met the assistant manager, he is really nice and polite. He talked to ea costumer like he cares helps me find things and always busy. If he helps me find something he talks but is still busy putting things away to he’s always busy and talking to the customers to I really like this store now and will be coming here from now on. Keep up the good work you all. I love it. YaY.
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4 years ago, JWeage
Total inconvenience. Don’t waste your phone space!
This is by far the absolute worst app I have ever used. (Or should I say TRIED to use). Every time I log in, it tells me to change my password. So... I send myself the password change email, but every password I put it, is missing something and it won’t let me save the new password! BUT I still get an email that I changed my password has changed. Needless to say... I can’t even get into the app to use it! Too bad, because I drive by there on my way home from work every day and it’s super convenient to stop there for anything I might need. This app has inconvenienced me so many times that I won’t even go to the store. Whoever is working on this app needs to be fired because a simple shopping app should not have this many issues! I use plenty of shopping apps and coupon apps and never have even a fraction of the issues this one has. Don’t even waste your time downloading it or taking up space on your phone with it.
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12 months ago, SeductiveTuna
Shows me something completely different than I ask for
I know that DG sells home decor and I’ve tried using the app on multiple occasions recently by using the search tool to try to look at what home decor DG offers. When I type in the specific decor I’m wanting to look at, it will give me results that include things that have absolutely nothing to do with home decor. Things like ice cube trays, dog food, Paw Patrol themed kids chairs, and other completely unrelated items. Also, when I try to look at the Home Decor category on the app, it will load maybe a total of 15-20 items before reaching the bottom of the page without giving me the option of loading more. I don’t know if it’s just my app in particular, but this is seriously irritating, considering I know that DG offers some really great home products at a reasonable price, but i am not allowed to look at any of it on their app, which is literally what it’s designed for.
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5 months ago, cralkneleh
It hardly ever works
It is May 5th I believe. I would just like to say that my app not worked more since November, December till now. Then it has worked. And for the most part I can’t get it to change stores and when I do. It won’t give me the option for the one I’m at or the one I’m going to go to. I have had so many issues hear lately that I haven’t really been shopping Dollar General because of it. Please fix your issues. Because in my tiny town all we have is dollar general, our local store, and cvs. And I’ve been not buying the Sunday papers for the coupons because I can’t afford the five dollars. And y’all need to fix your Wi-Fi problems in most of your stores. It very irritating. Because y’all put a blocker up so we can’t use our own data. And then half the time the Wi-Fi doesn’t work. Please fix these issues.
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3 years ago, Memma 102008
Dollar General - Like extended family
I shop @ DG everyday, I love DG , mainly bc of Gretchen ( Mngr) & all her loving staff ,DG takes care of my everyday needs & the prices & quality of merchandise u can’t beat ,so conveniently located & aside from Meat , I need never to hv to go to the Major Chain stores , always fully stocked & the staff work so hard & Friendly . Greeting every customer & going out of there way to help . I love this store , clean & organized. Dollar General IS a part of my everyday life. If ur not shopping there , ur truly missing out . Thank U Gretchen & ur awesome staff for ur outstanding ppl skills , u all work so hard . If they should b out of a product, the next time so return , they actually remember the item & let me know it’s in . Just Outstanding ☀️
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3 years ago, Susie Que - Suzie Que
We have a nice store here in Perry, Oklahoma. But it would be so much nicer if you all would just give them a little more labor. They have to work so very hard it’s unbelievable. I’ve managed up to 28 businesses myself and I know how hard it can be but we had a lot more labor than what you all give these people. I wish you would consider that as an option. I realize you do this in order to keep prices down, but I really believe that you could increase prices just a little bit in order to give out more labor to the stores. Also, so many, many times I have seen delivery carts just sitting around the store and not being able to stock the shelves because of labor. So if you gave them more labor this would also increase your sales. Thank you
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4 years ago, chelley-elly
Please add a redeemed update to this app!
I love shopping at dollar general, the cart calculator, list, round about pricing, but what’s truly missing is a redeemed spot for used coupons to go to once you do a transaction ! I feel everyone who uses this app would appreciate having that on their accounts because it gets so frustrating trying to remember which coupons you’ve used vs which you still have because when you scan in the store it’ll show as if you have it, but when you type in your number it doesn’t come off. It makes dollar general shopping/digital couponing harder then it should be since the app glitches in other ways once you’re in store. Will give more stars if the category is created, but if it’s not then it’s not gonna be worth the headache shopping at dg with a daily malfunctioning app 😫 and I truly don’t want that day to come!
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1 week ago, Dianelange67
Bad business
DG is one of my favorite stores, unfortunately I’m not wasting another $1 there until your systems are fixed at the registers. I’ve spent a lot of time clipping coupons, buying items I don’t necessarily need or sometimes new things I’d like to try only to get to the registers and not have them work. The employees could care less and just say yeah…that happens to everyone. Last weekend I had about $40 worth of coupons clipped and the only one that came off was the $5 DG one and furthermore I couldn’t even pull the app up in your store hit when I got to FAMILY DOLLAR it pulled up just fine there, just not in your store when I needed it. Bad bad business. I’ve even tried different locations and have the same issues at them as well as have talked to friends and family and heard the same. You’re going to lose a lot of business if it continues. I know I’m done.
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2 years ago, sister Belinda Kay
Dollar General is a awesome place
I have deep and sentamental feeling of my favorite retail if you know me you know my story . I would like for all and everyone I know and don’t know too shop there I always will I haven’t for I hate too say it but I was upset with DG but I have a lot of emotions and prayers too forgive and I have . So everyone save money time and get what you need and keep people in America working shop and drop your bucks at Dollar General you will never get better deals on the things you need from eating and drinking and cleaning and beyond . Thank you ever so much Dollar General you make life’s matter in so many way God Bless Belinda LLoyd
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3 weeks ago, Aweeah3
Stops working when there’s good deals..
I religiously use the app to clip coupons for Saturdays. This week they rolled out a new coupon, $10 off $40! But now the app has issues and bugs to be fixed. It won’t even allow me to log in and doesn’t tell me why. Then I tried a few hours later and I was logged in, but the $10 off $40 isn’t showing up. I figure that’s fine they can just print it at the register. So I go to clip my coupons and the eligible products are not loading - I need to know this because I add it all up in my list before I go to the store. As I wrote this review I am now logged out again and it won’t let me back in! Not even going to go this week anymore because I’m sick of dealing with it. 2 stars that could be updated because I normally love dollar general, but this is a big issue.
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4 years ago, puddinslady
Great app reviews are misleading.
The vast majority of these reviews seem to be complaints about the store itself and not the couponing app which makes no sense. Those should be filtered out since it’s irrelevant to the app. I think it’s the most inclusive digital couponing app I’ve come across and it has MANY features that other couponing apps do not. You can actually search any item in stock and see if there are coupons available for it, have a list with an estimated cost including coupons used and tax included. I’m more than satisfied with this app. I would only ask for an option to utilize which coupons you want at check out and not have them auto selected.
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3 years ago, Donny8040
Worst App Ever
It doesn’t matter how many try to log in or try to change the password the app won’t work. I have called DG, they totally deleted the account and I started over. But no matter how many times I want to download a digital coupon, I can’t get past the sign in. I love shopping there but this crap is a real turn off. To the developer: I got the link to change my password today and after meeting all the specific requirements it said my e Mail has not been verified. Additionally, the new password I just put in was met with a notation that read, this password has already been used. I am at my wits end with this crappy app. And I have had this problem for months.
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