I planned a quick vacation and was going to rent a car. 2 hours after making the reservation I had to cancel due to family emergency. They canceled it and still charged me. No credit for future bookings nothing. Called customer service and got through after 4 calls. Was told I was unreasonably stupid for wanting my money back. Now I have spam texts coming in at all hours of the day. Mmmmmm I think I know who sold my number. Don’t use.
I went to pick up the car I paid for through economy booking website at thrifty. According to the reservation I was supposed to get Ford Expedition or similar in size. I get there and they gave me a smaller size car. I tried multiple times to contact their office but there was no answer ever. I had to pay double the amount I reserved the car for so the rental company can give me the car I originally paid for. So this so far, I paid for a car, rental company didn’t hold up their side of deal and made me pay double the amount. I was there with my wife and three kids. Imagine how difficult it was for me to sit in rental office for three hours during pandemic and people coming in and out. I tried resolving the issue with economy booking through emails, which is also the worst customer service because they don’t respond to your case until after 28 days. And then what they told me” it looks like your issue was resolved because you got the same car”. STUPID. WTH I demanded a refund and they tell me you ended up getting the car. Ya I got the car but only because I paid double the amount I paid you guys. I do not recommend this rental company to anyone and even rental companies that work with this company. They are cheating their customers and that is not acceptable in any way.
I used it to book a car in Spain and paid 93EUR for a useless voucher. Turns out in the fine print, you have to have international driver’s license and have to buy a full tank of gas. For the car I rented, one tank of tank would cost about 80EUR at any gas station even now when gas prices are at a 3 year high. But the rental company wants to charge 165EUR for a full tank of gas. When I finally arrived at the DELPASO (local car rental company doing business with this app) after waiting for the shuttle bus for 30 minutes, they already had a sheet printed out showing me my options. First option is to pay 181EUR to rent from them directly and just discard the voucher from EconomyBookings, or the second option is to pay the 165EUR as described above, which I couldn’t do because I only have my U.S. drivers license and don’t have international drivers license. So I had to just discard the voucher and wasted 93EUR. I will never use this app or DELPASO again. Stick with the major international car rental agencies. These local companies have tricks up their sleeves using third party brokers to rip you off.
My friend had told me to use this app to get a rental because I travel for my job and at first it was so awesome it was $800 for 27 days which was cool right I was stoked so when I got to the airport to get my car they try to say I didn’t pay for it already and I showed them that I did then, because I was under the age of 25. I had to be charged a fee which I didn’t know but I was OK with it if it was 100 or something like that but it wasn’t it was another $800 so I talked to that rental service and they say I had to talk to this service then when I talk to this service he was disrespectful literally I lost $800 for nothing I even asked him can you just change me a different car so it wouldn’t do this like I’m willing to do whatever he said no and kept on saying 48 hours when I had not placed a 48 hour wait time I paid the day before and he kept on, just interrupting me, and not trying to help me even though his customer service I feel like if you’re over the age of 25 you might like this app but because I’m under the age of 25 I feel like they tried to take advantage
Trust me, you don't want to use this app. They will let you pay with a debit card, and then require a credit card, but not a digital credit card, it has to be a physical card. And then they will claim they will give you a refund, but then when you call to inquire about the refund you will be talked to like you are trash and hung up on. UPDATE the developer reached out but did not address the biggest issue: I WAS HUNG UP ON TWICE. listen to the recordings, i was polite as possible, calm and explained the situation, no one offered me a credit to the e-wallet, the first man said "no credit card no car" laughing and hung up when i asked for a supervisor. the second lady called me a liar, told me there was no such thing as a supervisor, and transferred me to a disconnected number when i asked for one. until these issues are addressed, i WILL NOT change my rating. I spoke to your staff with respect and got spit on (figuratively) in return.
Do not book with this company; they are nothing but thieves. Our experience with them was a nightmare from start to finish. We reserved a car with them, meticulously ensuring that we followed their credit card policy. However, upon arriving at the pick-up location, which was inconveniently located away from the airport and required two shuttles to access, we were met with nothing but frustration. The individual at the front desk bluntly informed us that they would not accept our credit card and promptly proceeded to cancel our reservation without any consideration. Despite receiving assurance of a refund within 48 hours and being provided with a receipt, our ordeal was far from over. After patiently waiting for two weeks, there was no sign of the promised refund. Multiple emails were sent with the receipt attached, only to receive dismissive responses claiming that we would not be refunded due to a supposed "no show." It has now been nearly a month, and we are still embroiled in a battle to reclaim our rightfully owed money from these unscrupulous individuals. In summary, our experience with Economybooks was an absolute disaster, characterized by deceit, incompetence, and a complete disregard for customer satisfaction. Save yourself the headache and steer clear of this company at all costs.
Upon making my reservation I went back to make sure that the pick up location was at the airport. The app automatically reverted to the same pick up and drop off location which is not what I had selected. So when I showed up to the desk they indicated that it was the same pick up and drop off and $150 more to drop off in my selected city. The cancellation fee was more than my rental so it’s just another way to keep someone’s money. Enjoy the scam
Beware of Hidden Costs and Misleading Practices at Economy Booking
I recently had a disappointing experience with Economy Booking that I feel compelled to share. Initially, they seemed to offer a great deal: $3,600 for a 45-day car rental with full coverage. However, their terms include a strict no-refund policy, which should have been a red flag. The real trouble began when I made the payment. Despite the promise of full coverage, the lease I signed at the rental desk was only $3,600 without any coverage. When I called to clarify, I was informed that while they advertise full coverage, the actual insurance must be paid separately to the rental company, adding an unexpected $4,160, bringing the total to $7,760. To add to my frustration, had I booked directly with Hertz or Dollar, the total cost with full coverage would have been $4,700. While slightly more expensive, it would have saved me the headache and ensured I knew exactly what I was paying for upfront. In conclusion, my advice is to avoid Economy Booking. Their practices are misleading, and the lack of transparency can lead to unexpected costs and significant frustration.
Hided charges which triple initial car rental price
The service does nothing apart from the aggregating search. You cannot amend the booking, only cancel and book new. The end car rental agent Alamo / Enterprise has hided charges mandatory demand of insurance which doubled initial car rental price or require an obligatory condition to pay full car price in case of even minimal damage, scratch or dent. I had to pay double price to have 0 franchised insurance, the insurance with franchisee of 1500€ cost 350€ for 2 weeks. In the end of the trip I had no issues but after two weeks was charged from my bank card for another 450€ by Alamo / Enterprise having no notification neither email, call or something explaining what for they have changed me for. In a result I paid triple price. The car itself was clean, fresh and in good technical state. The position line that the car provided was VW Passat instead of Peugeot which is more comfortable, but for the triple price if I would know - I would select much better model and not get stressed wasting my and family time in airport
I frequently use the EconomyBookings app for my car rental needs and have consistently been satisfied with their service. They offer a wide range of options that cater to different preferences and requirements, making it easy to find a suitable car rental. Moreover, I've found their prices to be highly competitive, often providing the best deals compared to other services.
Do not trust this company!!!! This is irresponsible company. This is letter that I send to economy booking. What explains what happened. (They even didn’t answer. ) “I want to say, that this is the first and the worst experience for rental cars from your site. 1. First of all the address you sent was wrong, we spent more than 2 hours to find it, because nobody answered phone. We was calling and calling. And finally they gave us different address. We spent 100 RON in taxi. 2.We were distressed (family with children). We got nervous. And this situation mixed up our plans. We leave Bucharest at 13:00 instead of 9:00. 2. We paid for full covered insurance on your site, but in the office they charged us for additional 125 euros for full covered insurance, because they say that your insurance doesn’t cover anything. Instead of 79 dollars, as you said we must pay in the office, we paid 204 euros. So in whole your price of the car would be 149 euros, but we spent 270 euros. Is it normal???? We are so, so angry. “
Sorry the first user had such a horrible experience. I’ve booked with them twice, now, once in Honolulu and a second time in Philadelphia. Both went off without a hitch and I had no problems. Would book with the again. The prices were unbeatable. Yes, the transaction is through Latvia, but a friend who works at PayPal and has extensive ecommerce expertise explained to me that it was totally legit.
I used economy bookings lately and I got a really nice rate with a highly rated car reveal company. I decided to download the app and I keep getting a login error “something went wrong,” but am able to login on the site. I may opt to just deleted it since it will not serve the purpose.
Everybody be carful from this application they take 50% commissions from the value of car you want to rent it , they stole from us 186$ advance payment , I didn't find out who they were until it was too late.! I tried get refund but they refused to refund so my advice to everyone don’t reserve through of this application you can simply go to the rental car office and rent a car without pay commissions for such scam website ..
The prices and availability on the app are fake. I reserved a car and they changed both the car and the price and emailed me to either decline or accept the change. The car was something I wasn’t comfortable with and the price was much more expensive than what I had seen on other apps for that car so of course I declined. I can only imagine their 4.7 rating is also somehow fake.
This company and their app is the absolute worst company to go thru. Never again. Completely lost my first reservation. Even though i had the paperwork copied down. Did my second reservation thru them and made sure I printed it out. 4 days into my vacation, wouldn’t you know it, according to the phone app, they lost this one too. My number doesnt exist. Dont give this half wit company any business. They’re useless.
Didn’t get the car I requested and I didn’t get a refund for my initial payment
I booked a Chevrolet Taho car and I paid 155 € initial payment. When I went to the company to collect my the car or its equivalent wasn’t available and I had to rent a car from another dealer. Unfortunately, Economybookings didn’t help me to get refunded for my initial payment. It has been more than 7 weeks without any serous action.
Made a reservation on the site, got a confirmation number and a great price. BUT…never got the promised confirmation email. As I needed the car for a trip, I naively went to the airport, thinking surely someone could help. Nope, they looked at me like they’d never heard of me, because they hadn’t! That’s it in a nutshell….next time I’ll pay the higher price to get a promised product. Thinking’ I was scammed here…..um, I was!
There “ full insurance” cover very little ( around up to 500$) Lots of hidden fees and not clear about finel bill I will not use this company again. When I figure out that there is a problem with reservations I called but didn’t got any help. Also is very annoying to deal with those problem in vacation. Very disappointed wil erase this app asap
The app doesn’t work. I booked a car & tried to modify the dates & the site wouldn’t let me. It’s impossible to get a hold of a human on the phone. The only way to contact is through email & it takes 2 days to get a standard reply of “to modify your res, go to the website, etc”. Which will not let you modify without starting a new reservation at different rates.
Don’t use this. Find out what car provider they use and book directly or through another booking company. They take weeks to refund if you need to cancel, but seconds to charge you when you book it. Really bad customer service.
I arrived with my family to spent the vocation with the car we booked. At the beginning we were given very small car. After hours of argument we got a bigger car , of same price range but were charged extra payment. The car mirror was broken and fixed by tape. Not stable.
Never use the car rental through economy booking They selling you full coverage insurance which is not acceptable in rental company and they forcing you out o pay more And in the end rent of the cheapest car will be more expensive than a Mercedes in Hertz
I had a rental problem with Thrifty and returned the car back 12 days earlier than what I booked on EconomyBookings. But EconomyBookings refused to refund me the unused rental value based on their policy. I think they have very poor customer protection. Please book with caution.
Wasn’t able to press button to sign in..or try registering again for that matter. Keyboard pops up and cover buttons, so unable to use app. Deleted it. 😢
Within hours of reserving my car, there was over $2500 in charges from Taiwan AND they had somehow scammed my phone number and I had over $50 in charges on my phone bill. DO NOT use them, contact the rental place directly!!! They are a bunch of hackers hiding in Taiwan!!!’
I have a confirmation reservation where I go to make sure it’s ok please cancel my reservation you company never send a I mail tome with confirmation and phone number no good comunicación with you company R
WARNING: Useless Support Forget about any help with your rent issues. They'll grace you with a response a whopping three months later, offering absolutely no resolution. Consider yourself warned.
During the pandemic, our airline changed airports. Instead of Fort Lauderdale it went to Miami. Obviously we could not pick up our car at Fort Lauderdale as reserved. This company refused to give a s back our money we spent.
I am going to wait to see if I am given a $65 cancelation fee back. App is not user friendly and wrong information popped up. I have more to say in 21 days.
⭐⭐⭐⭐⭐ WORST EXPERIENCE EVER! AVOID ECONOMIC BOOKING AT ALL COSTS! ⭐⭐⭐⭐⭐ I had the most horrendous experience with Economic Booking, and I strongly advise everyone to steer clear of their services. Let me share the nightmare that unfolded after I decided to rent a vehicle through them. First and foremost, they shamelessly swindled me out of a whopping $1300 for the vehicle rental. To add insult to injury, they conveniently decided to disappear into thin air, completely ignoring any attempts I made to reach out to them. It's as if my money vanished into a black hole, never to be seen or heard from again. But wait, it gets worse! When I finally managed to get through to their so-called customer service, I was greeted by individuals located in India who could barely string together a coherent sentence in English. Communication was an absolute nightmare, and I found myself repeating the same issue over and over again, only to be met with confusion and frustration. To make matters even more outrageous, a mind-boggling five months went by without a single soul from Economic Booking bothering to contact me. It's as if they took my money and decided to vanish off the face of the Earth, leaving me stranded and without any resolution to my problem. In conclusion, if you value your time, money, and sanity, I implore you to stay away from Economic Booking. They are nothing short of a scam, with abysmal customer service and a complete disregard for their customers. Save yourself the headache and find a reputable company that actually values its clients. Consider yourself warned! ⚠️⚠️⚠️Disclaimer: The above review is fictional and not based on any real experiences.
I travel frequently, and have not found a company that offered better prices than this one. I was skeptical in the beginning because you're dealing with an international company, but had zero problems. I am thankful to have found them.
I rented a car from them last week,and everything went good until is that time to pay . They actually charged me 130 dollars for two days, but the problems started when I found out that the rental company charged me another amount of 162 for the car, and when I told them that I have already payed, they asked me to call the company and get my money back from them. After all that I have to speak to a costumer service who lives in Europe, which is inconvenient to me because of Time difference between US and Europe. So, whenever u want to rent a car, just go and pay the same amount of money with less drama .
Thought I had gotten a great deal, but it was a complete scam. Charged significantly more than what I was quoted. I was promised a refund at the time of the rental, then they denied it, then they changed again and said it was the responsibility of the destination rental company (they only do the booking). Calls go unanswered or you get "transferred" to a line where no one answers. Emails get answered weeks later, if at all. BBB has been contacted. Read the reviews online and understand that you are taking a HUGE risk with this company.
The prices may seem great, but they are not real! They will quote you prices without taxes and you will end up paying the same or more if you just went to the rental car company directly (why bother with this company then?!?!) Also, they claim to charge you for the rental, but the rental company will also charge you! They will also place a recurring charge on your credit card for some bogus service!! TOTAL SCAM! AVOID! Oh, and the app is total rubbish.
هذي الشركة ثلاث مرات وانا احجز يسحبون نصف البلغ وبعدها بساعة يلغون الحجز انا حاولت اتواصل معهم مافي فايدة راحت فلوسك ياصابر حسبي الله ونعم الوكيل فيهم الحرامية
Enjoy car rental savings of up to 30%. Find the best car rentals deals. Book your car rentals on the go. Going on vacation or a business trip and need a rental car at the best price? Download the EconomyBookings App to get access to the great car rental deals, and make bookings right from your phone. Why EconomyBookings? - Over 20,000 locations worldwide - More than 850 international and local suppliers - Special deals providing you saving opportunities Choose where and when would you like to go, the car that suits you best, add extras if needed, make and manage your bookings on the go using the EconomyBookings App!
