I absolutely love this app. And I love family dollar. I have a big family so I save money on a lot of different things from baby items, to household cleaning supplies to even cute little gifts... The little spin slot machine thing is pretty cool and a nice touch. The scanner is a nice touch. Now... the only thing I don’t like is the search bar. Can you guys please make it more user friendly? Like, if I want deodorant or toilet paper... why can’t I just type “toilet paper” or “deodorant” and all the relevant coupons pop up. I don’t like that you have to type in the BRAND NAME. I’m a mom on a budget, a lot of times I don’t focus on brand names, I just want the deal! I feel like sometimes I miss out of a lot of good coupons because I can’t search the app for the actual product name instead of brand name. Plus who has time to search through all of your great coupons anyway. I feel like with that change, I’d be able to shop more efficiently. Until then, I’ll keep using the scanner feature.
The Family dollar in Adairsville Ga. is amazing! Those ladies are wonderful, they are always willing to go out of their way to help you find things and they ALWAYS have a kind word to say!!! That is why I will drive 35-40 min out of my way and drive past the family dollar in my own town to go there. However, the family dollar in Cartersville has the rudest staff of people I have ever encountered. And the worst one is the person you hired to represent your company. Beth and I have had several encounters that have been less than civil!! She has accused me directly in front of other customers of try to return items that did not belong to your store, when in fact I had proof of my purchase, but I did grab the wrong item out of my car, I just needed to switch them and she would have seen my mistake and HERS! But instead she was yelling and making a seen and told me and my 5yr old child that we”better NEVER” come back in her store and she was calling ALL the stores around the area to warn them about me. This is not the only bad incident or encounter we have had with her, I have called and emailed your corporate more than once and NEVER once did I get a response. So now if there is anything I really want or need from your store I will drive to the Adairsville store.
4 stars only because the location is Horrendous!!🫣
I would have given Family Dollar 5 stars but the location nearest to me is AWFUL, actually that’s a compliment. It’s so ran down and has been for going on 20 years now. The store has had ZERO updates & no renovations & is SUPER tiny. I understand they don’t own the building but after 20+ years in that location, don’t you think it’s time for them to get a newer, BIGGER location? There’s options for them in this neighborhood if they were interested. The store has even had to close in the past from being over ran with rats.. yes I said RATS! The grocery store they were connected too went out of business and left food behind & it became infested with rats. With nothing but a wall between them, of course they made there to FD as well. So not their fault at all! Now with all that said, they stay stocked the best they can when literally the whole store is only a couple hundred sq ft. They have a lot of variety and ALWAYS have what I’m looking for, when the other stores in the area just don’t. It helps a lot that the staff is friendly as well, I know they’re doing the best they can & I appreciate them for that!
I only shop at family dollar for convenience of the location being near my home and I regularly used the scan tool to confirm mark off prices because my store has slackers, who don’t care about their job, barely do any work and will lie and even scam you if you aren’t able to prove they did it. The new scan tool doesn’t show the mark off prices like the last one did…. Definitely weird and gives that corporate is in cahoots with their ghetto employees who need training and restructuring. I scanned 4th of July glow sticks that were marked down to 1 cents and prepared to throw my kids a big glow in the dark party… when I got to the register, the cashier decided she was not going to sell them to me at 1 cents despite them ringing up as such and started scanning random items near her register. My calculated balance of $17 total which was a mix of about 22 glow sticks socks and underwear for my children was $50 plus and I was asking her why and she had an attitude…. And tried to make me the problem. So I required her to refund me, and of course she had trouble getting to the total since over half the items on my receipt were not even items I purchased. What she did was entirely illegal. The only way I have to prove it that day was the app scan tool which now is not accurate at all.
I’m not really happy with the customer service that Vicki ( cashier) gives to many of family dollar/ dollar tree’s customers. It’s been many occasions where I have came into the store and She simply refuses to serve me . I understand that you have the right to refuse service to unruly people and or rude customers, but just not want to service a person for no apparent reason feels somewhat WRONG. The last time she did service me was over 4 months ago and she sneezed into her hands and of course I said bless you , but when she went to grab my merchandise I asked her kindly to use a bit of hand sanitizer and she got very belligerent about it and dropped my change on the counter and had an odd stare down with me . I left my change on the counter and attempted to report her to the store manager, which quite frankly went into one ear and out of the other. I feel a bit awkward coming to this store now knowing that she always calls someone else up to service me . Even if it’s a line she rings the bell and makes other customers wait . I come to this location because it’s convenient for myself. I shouldn’t have to feel embarrassed or anything when spending my money in the family dollar location. She’s an employee not the owner. I’ve asked for corporates number many times and they refused.
I love shopping at family dollar but the location I went to today always has the worst customer service ever the employees are always on their personal phones talking about their personal situations no one is ever working doing whatever they want. I went in and had some coupons which the worker said he applied to my purchases when I loaded up my car and looked at the receipt I noticed he did not so I went back in to talk to the guy and he had no clue what I was talking about there was another employee who was super nice trying to explain to him on how to do everything and he paid no mind and didn’t care and told the manager to come take a look the manager did not care he was standing to the side on his cell phone talking about personal business and just told the guy I had to go get everything from my car and return it because they couldn’t give me the discount from the coupons and walked away continuing his conversation on the phone I told them to return my items and I was no longer interested in giving them my business or money anymore. I work in retail as well and know we have to do anything it takes to resolve a issue and not be on personal calls during working hours especially as a manager. This is the worst experience I’ve had anywhere
Newbie at Family 👪 Dollar/Now a committed Family Dollar shopper
I have to admit, I always was skeptical on shopping at the FD store, for fear of items being very cheap quality for the price you were paying. Well, let me put your minds at ease.....they carry a lot more brands and a lot more supplies than thev”other” stores and their brands are very good indeed, also!! I was pleasantly surprised. The way they have you log into your Smart phones to use their coupons is a pretty clever idea, and saves you a ton of money! The lady at the cashier set mine up for me as I was checking out, so I'm ready to save already about $8-$10 and I'm not gotten thru all the on line coupons yet❗️ How about that❗️ Have I convinced you to at least try them at least once😁 I think you will be like I was.... Very happy I walked through the doors of Our Family Dollar.....Thank you Family Dollar for making a store for thebudget minded economy to shop and get good quality items without breaking the piggy bank😍
I really like shopping at Family Dollar but almost every time I shop there, there’s a problem with getting all the discounts. For example, I went there 2 weeks ago and bought, toothpaste, candles, and multiple other things that were on sale, but when I got to the register, I was over charged. I had to stand there with this girl who had no clue to what she was doing, by then the line was almost to the back of the store. So, finally the supervisor came and did whatever for me To supposedly get my discounts. Then when I got home, I was charged $2.50 for $1.00 toothpaste, over charged $2.00 for “2 for $5” candles and some other stuff too. All that said, make sure you check your app before you leave because they’re making a killing off over charging us. Family Dollar! Do Better!
AT FIRST, I had given this app 5 stars. However, now I am noticing issues for example I scanned every arm and hammer liquid detergent the store had to see if it would match my coupon and it said t wasn’t compatible. I tried every size and scent and IT WOULD NOT WORK. I double checked everything looked through all fine print and it wouldn’t work. The store is often misleading about what it has on coupon sale. It says this week we could get gain dryer sheets for a final price of 95 cents with app coupon so I go and look and there is no coupon for that but it’s advertised in the flyer for this week. I may just have to go back to Walmart if this keeps up. I loved the app but if I’m not saving money anymore there is no point. Sorry Family Dollar, DO BETTER PLEASE!!!! OLD REVIEW This is a great app but prices in the store are so high it basically just makes the items the same prices as other stores. Sometimes they’re still more but it’s convenient if you don’t want to enter Walmart. I have never had any problems with the app as far as it working. There is even a scan button to make sure a certain coupon will work in the store. Super easy to use the app.
Don’t know if this is a problem with the app or an issue with the coupon system. I use the $5 off on $25 frequently, however, a few of times in recent weeks, Family Dollar notifies me via email or app notifications that the $5 off $25 coupon is available, but when I go to the app it either isn’t there, or like this week, it was there but clicking on it results in failure to clip coupon. Then today, Saturday. 11-26, it disappeared completely. I did try and clip a different coupon that was successful, and there was about 6 coupons automatically clipped that I didn’t ask for. If you don’t want to offer the $5 off $25 for that Saturday, then don’t offer it and then yank it away. Makes you look ridiculous. If you offer that coupon, I will shop with you that Saturday. I also have a Dollar General in my small town and I will go there instead since they offer that same kind of offer when you don’t.
Positives are: Great to have your savings barcode to scan and a list of clipped coupons in “wallet” button. It’s nice and easy using coupons. They automatically come off total if previously scanned. The digital flyer is great to brows if you didn’t get one in the mail, It’s fairly easy to navigate searching for items or browsing. It’s great after clipping coupon I can scan items and indicates if product applies to specific coupon. Mostly* ** My main con The reason for 2.5 stars and something that seriously needs worked, the scan button is horrible. When I have been in person, in store, I e scanned the item to see price. No price comes up and every item I physically scanned said “not available in-store!!” All item seam to not be in the app. Myself and friends/family have shopped at family dollar alot more that I thought and generally love the products I buy. I’ve never had to return anything so I am not familiar with return policies.
The app has been ok so far however my local store needs to get it together. I went in today ready to spend my coupons I wanted to get some right guard deodorant but of course all they had we the 2 packs and even though the app said it would work with my coupon the store employee wouldn’t let me use it because it would make the item free. I also wanted to get the bic razors the had them on sale for $2.50 I had a $3 off any 1 bic razor when the cashier ran it up it was coming up $3.50 so after about a 15 minute debate with this woman I was finally able to get my razors for an out of pocket cost of .18 she had to fix the price from $3.50 to $2.50 and she still made rude comments. I will not be going back to my local family dollar. If I find a good deal I may travel to another family dollar location but I think I will stick with Walgreens for the most part there coupons and employees are awesome and always make me feel welcomed.
The Family Dollar Store in Webster Springs ,WV is a fantastic place to shop. Vickie the store manager, is always so polite and is willing to help find whatever we may be looking for. It is a wonderful place to find great deals. I wish you all would also put a Dollar Tree Store in Webster Springs also. We have to travel an hour to get to the closest one. I would also like to give a BIG shoutout to the ladies at the Grafton,WV store. I was helped by Tammy and even though she was very busy she took the time to help us find what we wanted and treated us in a very Friendly manner,as if she really cared. Although I don’t get to Grafton often, I make it a point to stop in at the Dollar Tree, and shop. Thank you ladies for your friendly and very courteous service especially Tammy Eads. I wish all stores were as wonderful as this one Thank you so very much, Bus and Rhonda Moffatt
I love this app and I do save but sometimes my coupons do not go through I always make sure I get the product it says and nothing more but then I get up to the register and my coupons don’t go through I feel that you need to fix that problem I live in Camp Wood I am always at the family dollar and I really truly love going there they always great me and always very polite I used to work with the company and loved working for the company but I had some health problems and had to leave so my comment is we really need to work on the coupon situationBecause a expect my savings when I go up to the register and find out I can’t even say because the coupon is down please put some effort in fixing that problem
Just left the Ayer Family Dollar Store and our visit was very disappointing. The whole store is in complete disarray with the wrong prices and discounts displayed. For an example there were 40% off bathroom products signs all throughout the store. They didn’t honor any of the price’s, stating that the bathroom products were not on sale. Also a HUGE slogan of theirs is $5 off $25 which was showing in the store along with the app. They would not honor that discount either saying that they haven’t had that deal in a long time and it was only for about a week or so. I don’t believe that because it’s still on the app. They won’t scan any barcodes on the Family Dollar App saying that’s what they’re told not to do so. Overall poor attitudes bad customer service and and very very poor customer service remedies. I love this chain of stores but I’m very disappointed in that particular location at the moment.
I have to say I love FD, I enjoy shopping there every month looking for new and exciting items. I love the clothing and being a senior I have a limited budget so getting clothing from there that is cute and up to date is important to me. I have gotten lamps, bedding, pictures along with laundry and personal items the freezer foods are great also, the manager is polite and very informative about the store, now I would like to see more clothing in all areas ladies men children (for school age kids). Again customer service is the best and I always enjoy shopping there, also it should be two employees on staff in the time we live in two people need to be present in store for safety. Again thanks for having this store around ( Telegraph and Joy Rd)
I coupon and have found that family dollars app isn’t as easy to find the correct products linked to the coupon. It would be much easier if you listed the items that are eligible for that coupon under. Once you click on the coupon it shows you the amount of the product and what all you can get. That makes it so much easier to make a list to have a better number when we get to the counter. Dollar general and HEB both have that option it makes couponing so much easier. Adding an option to make a list adding and subtracting your total from your coupon would also be amazing !
I’m a frequent shopper at FD and I love a good deal. This app helps to clip my coupons and view the ad to come up with good deals for myself and my family members. I love that you can scan product in the store to make sure the coupon works for that product. My only suggestion is that you all consider a price checker in app because my deals are thrown off sometimes if something is on clearance and I don’t know because I couldn’t check the price and it wasn’t marked before making my purchase. A lot of stores have it so that you can scan the barcodes and see the price of each item which is super convenient because you kinda already know your total.
I love shopping at family dollar! Especially using the digital coupons , just about everything about this app is perfect except for the fact it doesn’t tell you your item price when you scan an item! I throughly enjoy the item qualified or not feature, but adding prices to scan while we are in there for items that we just want an not couponing for would be AMAZING!! Honestly I would probably buy so much more if I didn’t have to wonder what prices were what when associates don’t always enjoy doing price checks, it’s a hassle all around and maybe even a “list” feature so I can select my items and know a round about price for them before coming in.. either way the suggested would definitely make this app a 5star, but I still love fd with the three I gave!
One day the store manager didn’t know how to work the app in a iPhone. Lost the clipping and told me she couldn’t do anything about it. She stated the customers are never right. She stated she didn’t care who I called she wasn’t going to honor the mistake she made. So with that being said. I have to drive additional 25 mins to go to the store I have always went to since I was 4. I’m very disappointed in the store in Opelika Alabama. The manager name is Fre. She also called her “General Manager” Stacy (I think) that was locates in church to verify that customers are not right and family dollar or any can’t correct the issue. I’ve been in customer service since I were 15 and never have I told an customer their wrong. I was saddened at the training this Manager showed. She told me disrespectful remarks. Please look into this. I rated it an 2 for the customer service not the app or store. Only for the management at the store.
I shop at 3 different Family Dollar stores, this determines which one I am closer to when I’m on the road. I love Shopping at Family Dollar for many reasons. Mainly because of the low competitive prices plus’s the stores are always maintained and well stocked. Very seldom are they ever sold out of what I’m looking for, and if by chance they are then they will have more on the very next truck shipment. Another big plus you are always graciously greeted when you walk in. Family Dollar always have the best workers hired that are very friendly, very knowledgeable of where all products are located and very helpful in every way. Your not just a number to them it’s like the old family stores when people cared more to make sure you had a wonderful time spending money in their stores. Maybe that’s why the Stores are called Family Dollar, great family oriented business and a bargain for the hard earned Dollar. “Family Dollar” What a Great Name! Sincerely, Proud to be called a Family Dollar customer and more so proud to feel like a family member! Best Regards Terry Buck
I just used this app for the first time and it was easy enough. I got confused about how to add the coupons but I managed to figure it out. The one thing I don’t like is that it doesn’t have an option to delete coupons if you decide not to use them. For example, I added a few coupons so that I could compare the prices and now I can’t delete the ones I decided not to use. Also, it would be great if they added a feature that we could scan the items ourselves and then scan the coupons and check out before we get to the registers. Just faster and more efficient in my opinion. Otherwise great app!!! I intend on utilizing more often.
I’m only giving 2 stars due to the fact that the digital coupon that I clipped on the app was not given to me at full face value when I purchased the required quantity of the items listed on the coupon. For example, I had $1 off coupon on canned cat food, but only received $.60 off when I checked out...which basically was just a free can of cat food. The cashier at the store could do nothing to correct it or take the additional amount off of my total because it was a digital coupon downloaded on the app. Had I known that, I would have shopped somewhere else that the cat food was a lot cheaper by the can on a daily basis & saved more than just $.60 on the quantity that I purchased. Not a reliable app & very inconsistent in communication between the app & actual in store purchases when utilized for coupons!
While I don’t have an issue with the in-store coupons, they work well. My issue is with the receipt that tells you to go to the website to have a chance to win a prize. I don’t believe you actually win a prize because putting in a difficult. First you don’t know which number is correct because I put in every number on the receipt but nothing works. When I spoke with a FD associate she was not able to give me any guidance, I tried to speak with management to no avail. The whole process was very frustrating to the point that I just gave up trying. I believe that is exactly the way Family Dollar designed it to work.
I love the Family Dollar in Whitman Ma. The manager Thelma is amazing ( I wasn’t sure how to spell her name) regardless of spelling she’s always there to help you. Not once have I gone in and she’s never not smiled said hello always asks if I need help. Even when she is slammed with inventory and customers is always pleasant and sooooo helpful!!!! For a while there were a couple of bad/rude employees and I brought to her attention and she could not apologize enough and I wasn’t looking for apology I just to make her aware. Needless to say those employees are not there any more. Family Dollar is VERY LUCKY TO HAVE A MANAGER OF HER CALIBER!!! She’s the reason I continue to shop there and gave 5 stars.
I have a local family dollar store that I frequent basically 23 times a month. One time I had issues with my coupons and it didn’t go through and I questioned it. At that time, there was no manager that approached me to try to correct my five dollar discount and the cashier was really not interested in helping me at all. I thought about not going to that store anymore, and honestly I continue to go there because it is like3 1/2 blocks from my home. I enjoyed the bargains I get a Family Dollar, and hopefully the cashiers managers at the store will change the attitude a little and maybe become more customer service oriented.
I love the app!! I’ve saved almost $200 by using the app!! I’ve known some of the employees at my local store for years & everyone is always super friendly & helpful. I shop at my local store weekly. The electronic coupons have saved me so much that I’m able to buy some extra items now! I look forward to my weekly ad & coupons now. My local store always has plenty of on sale items in stock, they are the only store in my town that had toilet paper during the COVID-19 crisis! Thank you for always having much needed items in stock, professional & happy employees & a clean store💕it very much appreciated 🥰
Pulled up this app today to load coupons and found that I needed to sign in. Attempted to sign in, kept getting error messages, updated my password, finally got logged in, get into the app, and found that it is slow and glitchy with random error messages popping up. My goal was to load coupons. So, I go to the coupons and start clipping but it lags. There were 190 available coupons and when you clip a coupon, it takes 18 seconds to load and you cannot clip another coupon until that coupon loads. Therefore, it would take nearly an hour (57 minutes) if I were to load all 190 coupons when it used to take less than a second to load a coupon. Please fix this. Thank you.
The store is the only store close by my house, (I live in a rural area), so this is a convenient spot for me to get things that I need. However, usually the things I need the most frequently are fresh produce (since they go bad quickly). The items that Dollar General sells are all canned and shelf items- things that last a long time. So I don’t usually have a need to come here. Produce items are the items I have to buy frequently, and if I’m going to drive all the way into town to buy produce, then I will buy all my other groceries there at the same place. If Dollar General starts selling produce, I will go there all the time, and it will be my main place to buy groceries. But for now, I hardly ever go there.
I do like this app, it’s easy to use and to match up coupons to the products they will apply to. The only disappointment is in-store pricing. Until you are in the store looking at the listed price there is no way to find the price of an item. Not even on the Family Dollar website can you see the price of an item unless it is listed on the ad. This has prevented me from going to this store more often and using the $5 off $25 coupon. It would be much more beneficial to see the price and plan my shopping trips ahead of time. Having to wonder around the store and hope the prices are correct at the register makes the app only useful to see if coupons are available. It would be great if I could price match to other stores before venturing out on my shopping trips.
I love shopping at Family Dollar most people f the stores are well set up and clean but some like Pemberton NJ is always dirty trash over flowing on side walks parking area and grass inside reflects from out side boxes every where shelves a mess and floor if you can find a place to walk without tripping HAZARD but the people are so friendly prices are never what the shelf says watch your receipt I was over charged for almost everything I bought by .75 to .50 cent on each item shelf price is not what they charge at register watch your items as they flow through ringing you’ll see
Family dollar is my store of choice especially in Tilton, Illinois. The store is always clean, stocked and employees are always alert when you enter the store. They greet you and ask if you need help. You never have to wait at the register for a cashier to check out . There are many items to choose from for gifts, holidays, household, etc. I have only found a few items they’ve stopped carrying and was disappointed but purchased them at Meijer. I’ve shopped at many different dollar stores but family dollar is always where I end up at the end of the day.
I got the app and it nice but it doesn’t let me search for items in their store it just basically a coupon app where is tells you wants on sale. I have the dollar general dollar and I can search for any item, example if I need cat food. I type in cat food it gives me all the brands they cover and then under each brand of a coupon Exists it’s attached to that selection so you don’t have to search the entire list of coupons. If you can fix this problem I would change my ratings to 5 start. But unfortunately this app doesn’t help me because I just don’t have the time to sit and look through every coupon for the things I need. Thanks for the app I hope you can change it. Will be deleting it for now because I can’t use it.
Been shopping their for many years it’s like a mini Walmart or as I call it anxiety mart ha ha ! The prices are much better at family dollar store and I don’t have to deal with long lines! I can run in and out the family dollar store in Port Jefferson sta . NY is loaded the manager Linda bought lots of more shelfs in utilizing the waisted space she set the store up there’s many more items and do not have to thank God Walmart anymore ! Great store prices are great deals and I don’t know how they afford to run sales? But they do ! A very happy shopper happy holiday’s
The app should include an inventory locator for items showing as “Not Available At This Store.” There should be an option to see which stores do have the searched item. Also, I’ve physically been in stores scanning an item with my phone to confirm deals/coupon eligibility and the results show that the item isn’t available/sold at the store that I’m in, even though I’m in the store with the item in my hand! This happens regularly. So it seems a connection to live inventory definitely needs work! Also, after a coupon has been redeemed, it should no longer be visible with the active coupons. It’s confusing.
For every update the app just gets worse to use and less user friendly. Now if I try to clip digital coupons the app clips the coupon BELOW the one I wanted. Not only is this incredibly angering because the scale of the app is set to large so I assumed the app wasn’t working at all (the clip coupon button wouldn’t change colors or acknowledge that it had been saved) until I scrolled so that the next coupon was also showing and I saw what was happening; but this also means that I cannot possibly clip ALL coupons. I can’t clip the first coupon, ever, because there is nothing preceding it. Devs, I just want to clip my coupons to save money on the overpriced products in my small town store. I just want the app to work properly like it should.
The Family Dollar app is user friendly. You select the coupons you want to use and then you ‘clip’ them. When you get to the register type in your phone number and select enter. The discount is immediately applied. Family Dollar is already giving you savings with some of the name brand items in their store. The app gives you an additional bit of saVings. I use at least 1-4 coupons each week. The coupons I submit are items that my family use..... so it works out.
LOVE THE FD APP👍 Unfortunately I may have no use for it soon. I understand good help is hard to find. However, the store in Pittsfield, MA makes that statement more true than its ever been. If you’re lucky you may find what you’re looking for in a box in the aisle because the shelves are pretty bare leaving only the generic items that no one buys. The boxes of shipment around the store are never ending. I don’t understand why this keeps happening because it does. I love Family Dollar and get my taxables for the month at this store so I’ve seen it at its worst, improve with new management, go downhill again, and here we are back at its worst! You should bring a trained team in to get this store in shape, train the proper employees the correct way and give this store a chance it so needs and deserves. It just can’t seem to get caught up.
I want to be clear that I’m rating the app and not the store. I love the store and the employees at the FD where I shop. I like the app. The digital coupons are a great way to save money. The in store scanner is a great way to make sure you are getting the correct product. What I don’t like... the in store scanner does not show price so I don’t always know what something will cost. That would be a huge improvement I’d also love to see a function to get price information when I’m not in the store. I’m on a budget as most people are and this goes a long way to help plan a shopping trip. It also could tip the scales if I’m torn between buying an item at Family Dollar or a competitor.
Our Tuttle Family Dollar is probably the most friendly store you can visit. You ask what makes it that way ? We have the friendliest store employee you can have in the chain of stores and his name would be ,Byron Hall. He has a jolly “ hello welcome to Friendly Dollar “ and when you leave he says have a Blessed Day. He’s off on Thursday to take his Auntie from Okc to Tulsa to get her chemo therapy. If I owned a business I would love for Byron to be employed. I know we have the same last name, but we are not related.
I enjoy using the Family Dollar app, but when I plan my shopping trip, it would be nice if I could create a shopping list in the app, and use it when I shop. Right now, I have to use pencil and paper to write down the items listed in the ad that I want to purchase, and use that while I shop. Having a shopping list built into the app would make shopping, finding items and using coupons a lot easier, because I don’t have to juggle my phone and the shopping list. The addition of an in-app shopping list, including the estimated total of my purchase would add two more stars to this review. Thanks!
I cannot get this app to let me log in. I have tried everything using the password I know to be correct. I have tried deleting the app and redownloading. Nothing. I have tried resigning in and creating a new account. It tells me there is an account already existing with my email so I tried a different email. Nothing. It also says my password doesn’t meet the requirements and I know it does. I have tried everything multiple times. I even emailed customer service and I was told to log in with the new dollar tree and family dollar app. I can’t even find a different app available. When I asked which app, no one ever replied. There is a major bug somewhere at least with my app and information. Nothing works.
If I was to compare this app to say Dollar General it’s nowhere near where it needs to be. The totals in your cart don’t add it up for you so when you are planning a Saturday trip it makes it annoying to have to exit out of the app a million times to use my calculator to add everything up and subtract coupons. Makes it way more complicated than it needs to be. Also when it comes to the options from in store vs the options in the app it gives you is not accurate whatsoever. This being said it makes my trip to the store for Saturday more annoying because I have to type out an extra item. For example: I want to add 2 febreze sprays to my list but it won’t let me do a quantity of two so I therefore have to type out “febreze” and try to remember that I have a coupon trying to attach to those items because that also doesn’t not show in the cart or “list” Makes it really annoying and frankly want to exit the app all together and just go back to an easier navigating site like DG to not have all of this fuss.. Almost there. But not quite..
Love my Family Dollar! It keeps me from having to go to Walmart!! HOWEVER! On my last visit, an employee was helping me with my phone and the coupons (which is too convoluted), which is apparently against the rules, and the Manager REAMED HER OUT BEHIND THE REGISTER right in Front of me and everybody else that was in line!!! She carried on so that I finally spoke up to first explain and then to apologize that it was my fault, not once but twice, and the Manager basically told me to shut up and back off. I was not impressed with the manager, especially since she had previously done the VERY SAME THING WITH ME IN THE PAST!!!
I live the idea of smart coupons and I really love the family dollar however their coupons are good for like 2 months. St times a person forgets using a coupon and it really messes up your budget ( or the cashier waste a lot of time taking it off). I really wish if a coupon was not available to your account then it would not show on the account. Like maybe when you redeemed a coupon that’s not reusable it would disappear or something letting you know it is no longer available
This is the first Family Dollar that I went to and now it’s my 1st to go to store for my laundry and other good deals and the digital coupons. You get a bargain when coupon here. Customers service Lisa Armbruster went out of her way to check in the back for some tide and gain that was not the shelf due to the sale price, well she bring out this whole cart ready for stock and start going through the cart finding what I need. If it was Walmart I wouldn’t have got the same service. Friendly service love this store!
I always have traded with Family Dollar Stores. Always greeted nicely by their employees except for one sour incident at Supply, NC Family Dollar which I wrote to the home office about the day it happened. I never heard or received a reply back regarding my complaint. But I still trade with Family Dollar Stores wherever we may go to. They always have plenty of stock on hand & great prices. Now they’ve incorporated the clip coupon system where you can save even more money. After all, I’m from the town of Rockingham, NC home of Mr. Leon Levine the founder of Family Dollar Stores.
I save at least 25 dollars in in money if not more every time I buy my household cleaning supplies with this app most of the time the coupons are 2 dollars each in savings so I get my favorite laundry supplies for very very cheap !! 😀 this app is so very much worth having for those who need to save money on quality top end house hold cleaning products and every thing else like huggies diapers and brand name soaps, shampoos, facial products !!! I save on everything I need for my home!!!!!😀😀 I am very very pleased and ABSOLUTELY LOVE THIS APP I have saved hundreds in the last few months!!!!!
The store on Castor Ave. is clean and quiet. I know exactly where to go to get what I need. They have a little bit of everything you need even a frozen food section. There’s always a manager on site and I really like that. The best part is the app…those are real savings not just 25 or 50 cents off of products. I definitely purchase all my toiletries and laundry products here. I’ve been shopping here for a few years now and will continue to do so.
I wish u cld scan an item & find out the price instead of jus seeing if it has a coupon that attaches. Sometimes there r items in the wrong place or on clearance & it wld b nice to b able to scan that item & find out the price. I also think that the 5/25 shld come off B4 other coupons like at the Dollar General!!!! U can use the 5/25 then the other coupons u have. I like when the receipt has the 5/25 coupon on the bottom! Thanks for asking if I had any feedback, I been wanting to tell someone about that scanning idea I got😉😊
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