This app is very limited in the scope of what it allows you to do and doesn’t even allow you to view itinerary details or a receipt for the ticket. It does tell you what email the confirmation was sent to, but that is weak and inferior compared to other airlines apps. Currently, I have 3 flights booked on Fiji Airways. For the 2 international tickets I received 2 emails each, one of which has just itinerary and the other has everything, but for the domestic ticket I only received an email with itinerary. I cannot see how much I paid for the ticket in any email or in the app. I either need to call them, or check multiple credit card accounts on line to find the charge. I have flown over 3 million miles and use the apps for many airlines. This one is good start but very weak by comparison. Hopefully they will continue to develop it to make it more useful and robust.
I’ve had two jobs where I’ve traveled heavily on multiple airlines (80%+ out of office domestically and internationally). I’m used to be being able to do everything important through an airline app, from checking in to changing seats or flights. This app seems to have the bare bones of anything I’ve ever seen. I can’t see a booking reference anywhere, I can’t select a seat for a flight leg, I can’t see the aircraft type, manage or create a profile.... and that’s just what I saw on my first go through. Needs work! Get some inspiration form some of the best airline apps - United and Delta particularly.
Not sure if the creators/approvers of the app are fine with this. This should not have been approved. Simple and bare bones is ok to a point, but it has to work. Frankly, any star(s) above 2 stars has to be seen as suspicious. Very suspicious. Cannot book flights and cannot search for booked flights. That’s not bare bones, that’s useless….that is the core at least of what an airline app should do. Sigh!!
Nothing to review. App fails to load. A game of Tic Tac Toe on paper is more technologically advanced. Hey Fiji Airways, find a 4th grade student to set up your App.
Started off ok. Found my booking, started check in, went to upgrade seats and app wouldn’t let me get passed the payment portion. Tried deleting, restarting my phone and reinstalling, still same issue. Very disappointed.
I tried to check-in and failed every single time! Ended up doing it from a web browser. And then I tried to access the boarding pass from the app, and I got “Checked in, boarding pass unavailable”. It lacks basic functions!
The app is useless. You cannot check in (feature was not working as of August 2024), view tickets/boarding passes, or set up baggage drop. The airport has a completely empty line to drop bags - totally unused. Instead, there is a very long line with only two windows open for physical check in. The web based online features to check in and view boarding passes also did not work. The app for my $16 Amazon earbuds is way better. Lol
Your Fiji experience starts here! Onboard Fiji Airways, you’re not just a seat number, you’re part of our extended Fijian family. From flight bookings, trips, check-in, flight status, real-time notifications and more, the Fiji Airways app puts your next adventure right in the palm of your hand. BOOK YOUR NEXT FIJI TRIP Booking flights with Fiji Airways just got easier. Browse our best fares, view your recent flight searches and book flights with peace of mind. MANAGE YOUR TRIPS IN ONE PLACE Use MY TRIPS to manage your upcoming trips or view past trips conveniently located in one place. CHECK-IN CONVENIENTLY When it’s time to travel, seamlessly check-in to your flight together with anyone else you are booked with. FLIGHT STATUS ON THE GO Check the status of any Fiji Airways flight for the latest arrival and departure times. STAY INFORMED Receive personalized notifications and special offers. View Fiji Airways Travel Ready Hub - health and wellness information The app is available in English We look forward to seeing you soon onboard the National Airline of Fiji and welcoming you to a place where culture reaches you at 30,000 feet. Where people are renowned for their hospitality and care for you genuinely. Where you feel you've known us for a lifetime, and you're treated as one of the family. Please also note that by downloading the Fiji Airways app, you agree to the terms of use including the privacy policy, which can be found at https://www.fijiairways.com/terms-of-use and https://www.fijiairways.com/privacy-policy
