FlyLogan

The Logan Express drivers constantly miss their departure and arrival times. This app just throws in random times in to looks like it’s operating, but it is not. MassPort/Logan Express holds no one accountable to showing up on their schedule. The employee 77 uses GPS to show where each approaching bus is, which needs to be done with ALL the MassPort buses/shuttles. Too many of them sit over past International, leave their bus unattended which is a security issue. They nap on random areas and miss their times. It’s ridiculous and this app does nothing but show what a security problem the Logan Express drivers are for the whole airport because they are not being monitored.

Bus schedules appear to be update at random and in no relation to actual arrival/departure times. The other info button redirects back to website. Edit: bus arrival times were accurate in relation to each other. Ex: Framingham 24m Woburn 27m Braintree 30m —> when Woburn showed up 3m after Framingham, and Braintree 3m after that. You can try to use it that way—don’t plan to catch a flight (or train) by it though.

Simplified the process of reserving parking! Also love being able to order food ahead at the airport. Makes the travel process that much easier at Logan.

“Welcome to our airport - download this app if you want any info!” This is not very useful if you are not familiar with boston. Massport seems to think continuing to pile more signs and info over what they already have will improve passenger experience rather that taking a wholistic look at the chaos that is that is trying to navigate this airport.

My account was deleted, presumably for low use. So I established a new account. But when I tried to log in, the app says my PW or email is incorrect. Not possible: *I saved the login data in my password locker so there are no typos.* What a waste of time.

Great app to have when traveling thru BOS! I paid for parking and order food before my flight!

I tried to find the schedule on the website multiple times while waiting for a bud at Logan, just to download the app to check the schedule there. Guess what. It brought me to the website.

For prepaid parking - Crashes on iPhone all the time. Makes you log on multiple times and enter and login once and then re login again. Has an icon to add to Apple wallet that never works. Ugh

Made an account for the app but parking button just opened a website that needs its own account. Useless Also cannot use contextual menu for Paste on iPhone

Flaming piece of garbage. Airport stopped posting SL1 bus schedule on the information board, forcing you to download the app. App throws apparently random times (going up and down 2min-20min), and indicates that the bus does not stop in front of 1xx gates of terminal B (it does)

Giving wrong information can be costly. Says flight has departed. Even after quite some time has elapsed. The flight has been delayed in reality. One star

Would like to use it for locating express bus and opening tickets I purchased. Does neither. Peabody bus shows three dashes and not spot to store purchased tickets. What is the purpose of the app?

Would give zero stars if I could. Logan express locator does not give real-time locations of buses. Can we also please get rid of the communist Healeys voice.

This app doesn’t actually monitor where the busses are. It just cycles through the schedule of where they are supposed to be.

Time estimates for Logan Express are a joke. Buying a ticket just opens the browser. Worthless and broken app.

The posted arrival times are inaccurate and do not reflect any live activity.

Logan express times almost never accurate, back bay bus barely ever shows up

If you want this for on airport bus times, don’t waiste your time. It’s often wrong.

Terrible iOS integration. No wallet support.

Boston Logan Is forever in construction. No change there. Their new check-in procedure was very confusing. I had a man kept calling me asking, “ is your bag tagged?”I was on the way to the agent to do that, but he stopped me. Keep asking the same thing. I finally said I don’t know what you mean. He took me to the self check in kiosk. I guess now you have to get your bag tagged at the self check in kiosk before you can even go to the agent to get it weighed. No one smiled ever. Then the line to the TSA was interminable. The officers are slow and/or bored. Everything is just slow and unpleasant. No smiles anywhere. Of course, I had to be padded down again because of my ostomy. I got through there and headed to my gate, which was going down a long escalator and then walking a long way. The fast walking lane was disabled. Then going up a very tall escalator. Then more walking. I found a bathroom with wheelchair access and had to completely replace my ostomy bag. There were no seat covers, the container was empty. The paper towel machine was literally broken so no one could get paper towels from it .The floor was filthy with trash and dirt. Needless to say it was an icky job to try to do my bag and stay clean. It took me almost half an hour. I then went to buy a bottle of water and find my gate. No one, no one is smiling in this place, no checking people, no store people, no passengers. It’s a very dirty unpleasant place to be. Maybe it’s supposed to be the ethos of Boston to be gritty and dirty. I don’t know, but it’s the most unpleasant airport that I use. I forced myself to smile and be kind everybody, but no one returns the smile. It’s really sad. Well, sitting at my gate, they were giving all these announcements about what you’re supposed to do at TSA check-in about what you can and cannot have in your bag, etc. etc. What a laugh! That should’ve been the announcement over the TSA check in line.

A difficult app to use and can be frustrating at times. Example 1: I want to use the app to buy a Logan Express bus ticket. I am already logged into the app and if I click on the profile (head/body silouette) icon, I can see my personal information as expected. When I try to buy the ticket, I’m forced to log in again, even though I’m already logged in. Example 2: Retrieval or display of the ticket purchased is difficult if not impossible. There doesn’t seem to be any way to find a purchased ticket in the app. I’ve had to open the purchase confirmation email to access the ticket QR code. (I’ve also leaned to take an immediate screen shot of the QR code during the purchase process and store it in my iPhone camera roll.) The app is an embarrassment and looks like it was some sort of high school project.

I don’t get how anyone gives this a rating above zero. Downloaded it so I could ride the bus to and from Logan to Framingham. There are no schedules no way to buy tickets (it takes you to massport.com where you have to out all your info in AGAIN). Terrible.