Seems like someone designed the app, but cut ties halfway through, and no one has bothered to get it finished. There’s nice maika’i features and rewards, but that’s it. You can’t view what any stores have in stock, nor any deals that they have.
Come to think of it after working there the app is pretty empty meaning there’s no way to scan for product bar codes to check the prices if they are correctly Marked as advertised, an you can’t even find what is on sale like a regular supermarket advertisement. Please fix this and add when you can come for an online pick up order and how to place a online pick up order would be very appreciated and would be very helpful for both customers and employees who have to do their pick up orders.
Says look at the weekly ad, but there isn't any on the app! All there is is rewards, settings, recipes, store locator and your barcode for maikai card! And then online I try to make a list but not all stores are available! Just making a list not wanting to order for pick-up or delivery! How can kahului Foodland not be there on the website?????
Downloaded so I could get a card via app, as instructed on the website. While I can login, it constitui say it’s unable to connect to server when requesting a card. Fail. Apps kinda useless without a card. Signing up in store is what I was trying to avoid. And why can’t I request a maikai card on the regular Foodland website? Fail #2
I keep getting 2 error messages. Either the first name is not correct (it is the only name linked to that account) or it can’t connect to the server. Isn’t the main point of this app to be able to link your maika’i card and get discounts and reward points??
There is no weekly ads to view or cannot shop for groceries. Only can pick your home store and see your Maikaʻi card and Rewards. Will you add Online shopping for groceries and Delivery or Curbside pick up to this app ?
Although Foodland is a local favorite; I had hoped this app would have been an interactive to go website. A link to each department and a list of each specials. Especially with placing orders from deli, sushi department, and bakery. Mahalo🌺
I got this app hoping it would be like other shopping apps where you can clip coupons, see what’s in-store, compare prices. Can’t do any of that here. Don’t waste your time.
Other than using it for a digital card, the app’s pretty much useless. Suggestions to add to app: View the weekly ad Shop online through the app for pickup Create a shopping list and favorites The Target app is a good example to follow.
Would have been a nice app if it works like how it’s supposed to. The app always tells me that “Internet seems to be offline”, so it wont work. At first I thought it was bad connection, but every time the same thing happened, especially when I’m in the store. Got a free turkey reward but when I got to the checkout, the reward wouldn’t load. I had to tell the cashier to put it on the side while I go out to get a better signal. I walked out in the parking lot and even further out, my LTE signal was strong, I could text and call and internet didn’t seem to have any problem. But the app still told me that I was offline. After about 20 minutes, I logged in to a free WiFi from a coffee shop and ran back to the cashier within 3 minutes, just in time for her to scan the reward. Though I got the turkey after all, it was a very frustrating experience, I must say.
It's always great to see some of Hawaii businesses jumping on the mobile market. Good job Foodland for creating an app that allows users to shop for their produce, products, creating a shopping list, and also the ability to check out using their card through the mobile app. What I would suggest is, making it possible to imported our Foodland card into Passbook. That way when we arrived at the location of a favorite Foodland Store, much like the Starbucks app, it will pull up our card right from the lock screen. Keep up the great work!
Linked up my Maikai card smoothly and am now signed up for digital rewards too. Who needs a plastic card and paper rewards anymore?! Way easier to use in store. My favorite feature is the ability to scan and check the in store prices! AWESOME SAUCE!
Works great for making shopping lists and checking sale items. App crashed when trying to claim multiple rewards during a Hawaiian Miles promo, though, and the rewards disappeared, unclaimed, after that. I've changed my settings back to printed reward certificates instead.
Today I opened my app to scan "My Card" like I normally do at check out, and it wasn't there. It asked me to enter my first name, telephone our membership #. No matter what I tried there was an error message. Good thing I still carried my membership key tag with me. I went home to log into my account from the website and all looks good, but my added points won't show up till after midnight so I'll need to check tomorrow. Fix the app please.
I really like the shopping list and how easy it is to email it off. The digital Maika`i Card is so convenient and it's one less card I have to bring in my wallet. Good job Team Foodland!
One of the parts of the app I used most often was the shopping list, and now it’s disappeared! Sure, I can go back to making lists in a text app, but the ability to select & trash an item once I’d picked it up was nice. Also, the predictive text helped.
Aloha, I love the way the previous mode was before this change where you can click the dark mode the members card looked real nice!! Please bring it back on the next update!! Mahalo - Jade
This app used to work before but now it won’t let me log in or connect to my phone number!! Disappointing I can’t use my rewards now. Tried erasing the app and reloading same problem. Went online to change password also, returned to app same issue. You guys need to work on this!! Very disappointing. Think I’m going to times instead now 🤷♂️
I love that the app stores my maika'i rewards digitally so that I can save it for a really good sale! Also, the tech support team was very helpful whenever I had any questions or concerns.
No shopping list and no ability to online shop. Still forces you to use the web browser based shopping for curbside pickups. Doesn’t even list Maika’i number so you can put it in the browser account. Basically it is your card on your phone and the sales circular. Should be so much more.
I lost a Reward Certificate because there were no instructions on how to redeem it. When I opened the reward, it gave a few minutes to redeem it. When the cashier scanned the item, I closed the reward, not knowing that she was supposed to scan my phone too. No its lost and I can’t get it back.
The Shopping List was deleted and replaced by Recipes. I already found a Shopping List app. You need ISO 13.3 to get to the Home page. What happens if subscribers do not have 13.3? I have ISO 12.4.4 I can’t get to the home, stores and recipes. So for me this app is only good for my Mai’kai Card I’m disappointed. How many subscribers will use the Recipe Link?
This app is terrible and does not function properly. Tried to link my card to it and it says the email is linked to a different email. Tried to contact customer service and got no response. Waste of time and phone memory.
I see you updated the app. Went to open it to see the sales for this week and it tells me I don’t have a home store. So I went to settings to setup my home store and the app just closes. Tried several times. Also deleted the app and reloaded and get the same thing. 😕
It shows I have 7 rewards and when I select it it doesn’t show up and it’s been refreshing for almost 10 minutes now I even uninstalled the app and re installed it again and same thing 😤
Unfortunately this app is useless. I can't login through the app, signing in through the website is only way in can get in. I no longer have access to my maika'i rewards.
Unable to login to the app with my username and password. States that what I am entering is incorrect. Meanwhile......logging onto the foodland website on mobile device and laptop with my username and password - no problem! Pls fix the bug programmers......Safeway app has got it right with the shopper experience......Foodland has not (yet) got it right. Mahalo .
I can use my email online but when I tried using it in app account not found. So frustrating. I can’t shop online in the app, I have to go to Foodland.com to to place order for pickup. No weekly ad either. What’s the point of the app?
Use the Foodland app to tap into the power of Maika`i: Log in to your Maika`i membership to on your mobile device, check your Maika`i points balance, view this week’s Maika’i rewards, scan your digital card at checkout and more! • Digital Maika`i card to scan at checkout. • View Maika`i point balance. • View this week’s Maika`i rewards. • Receive messages about Maika`i rewards and promotions. • Find the nearest Foodland, Foodland Farms and Sack N Save store. • Find recipes.
