The Grand Geneva probably put a lot of money into creating this app, but you can’t do anything in it. They wanted to emulate Marriott Bonvoy by allowing you to check in in the app, but you can’t check in to the Grand Geneva via the app until after 4 PM. Worthless. I called the resort, and they told me that if I show up at the front desk early, you can get a room. But if you want to use their app, you can’t check in early. What a waste.
Expected to see our upcoming room and spa reservations on the app but when entering our last name and each reservation number (they don’t specify conf number or online conf number) the app can’t locate the reservation.
I used this app to order room service and got a confirmation screen. When I called to check on it, I was notified that it was never received. Do not trust this app with your dinner!
Situated just outside of Lake Geneva, Grand Geneva Resort & Spa is a AAA Four-Diamond resort in Wisconsin. A beautiful landscape of rolling hills and pristine views await you with our 355 guest rooms, delicious dining options, 62,000 square feet of event and meeting space, expansive views and unbeatable service. The resort's guest rooms feature private patios or balconies overlooking the beautiful southern Wisconsin's landscape, not to mention amenities like multimedia desks and TV screens built-in to our bathroom mirrors. Guests can appreciate Grand Geneva's wealth of on-site activities, including indoor and outdoor pools, pickle ball, two golf courses, a relaxing WELL Spa + Salon and a ski hill. If you have little ones in tow, fill your days with a variety of activities at our Adventure Center or check out our event calendar to see our upcoming events.
