Name: Harbor Freight Tools
Rating: 4.74815 (73934 reviews)

User Reviews for Harbor Freight Tools

4.75 out of 5

73.9K Ratings

2 years ago, 85gbody

If you like tools then then you’ll dig this

Ya know we all know that HarborFreight isn’t known for top of the line tools but they do have a vast variety and good prices for your basic do it your self type. Would a professional mechanic buy from here?? Probably not but for avg people like my self added with the low prices for a good chance of what I’m buying I’ll use a handful of times but it was still much cheaper for me to buy the tool and do it then it was to pay a supposed professional to do it. Also this app is awesome for when your just bored and wanna see what all they have and what new tool that might be out to make some tasks easier. I found a vacuum pump that assists you with bleeding your brake system and makes it so it’s a one man job!!! I’ve heard of thing like this but always assumed that it would be expensive and it’s just to simple to get ya kid or wife or a friend to just come out an pump the pedal an hold an let go when I tell them but it was actually very simplistic tool and for the price just knowing ya don’t have to hope that ya got all the air out you’ll know as you will see very quickly the clean fluid coming through and no bubbles with it just steady stream. I’m rambling a little much now but as a gear head/do it my self type that dogs tools and even just looking at them this app is very much right at home on my phone and fits my personality of what you’d expect to see on a guy like me phone.

2 years ago, Couscouspeach

I’m a Newbie website

I cant express haven’t used to complete a purchase but, 3 xS I looked briefly 1- love tools/fixing things ( Rosie the Riveter)- not as much past 10years, but the site? Great coupons, directions for tools used best for , prices great, crazy I always took my mom’s vacuum apart, fixed it. Then , farm life, Ist marriage our children 80s-90s by mid 90s Single mom of 4 -all the. “ learning” I despised then? Ty Jesus for STILL🙏 today ex: 96? I replaced my toilet by standing in plumbing isle( heckengers) asked every person about…… but I ended up getting it done!! 2 of my boys, I delegated as assistant and Wa-La!! Thought I was all that in a bag of chips!!! So expensive to hire someone via newspaper then, No PC Google……..My last Apt? I fixed my washer, took days!! Hours!! Tools needed I had …..then 2nd time my Maitanece man? I had to show him, had the specific tools he did not nor did he know what it was?!?! Lol. , ( any my boys left laying about, even dug out of yard dirt!) !! Lol. he didn’t . But my strength is not great 😌 always loved going to Harbor freight tools what are used for etc. Use to have weekly free coupons ad too!! I loved wood shop in school, probably more than home Ec. Lol . but you need it or you need help knowing what you need great place to go. So 5 stars

8 months ago, Epic-C

Constantly logs out, refreshes between apps

I along with a number of others in the app store reviews for this app have reported that there are constant issues of the app logging you completely out between sessions, refreshes your search if you switch out and back into the app, and does not cache data to work when connectivity is poor. The app has not been updated on over 6 months, but these issues have been happening long before that and needs fixed. There is no reason why you should be constantly logged out between sessions. If you are on an item lookup page, if you quickly switch to another app then come back, it resets the app, which makes things extremely difficult if you are trying to research or copy and paste other data. Also it does not cache the data properly. Since going into warehouse stores can cause connectivity issues and they don't offer wifi at the stores, getting to "my list" to retrieve your coupons can be extremely difficult and annoying to deal with when you're trying to check out at the register. This app needs a complete overhaul to fix all of these severe bugs and issues. It makes the company look bad when not able to handle the iOS app. And as mentioned it is not just me. Uninstalling and reinstalling the app as customer service would tell you to do does not fix the issue if the app itself contains all of these bugs. The iOS team needs to fix all of these issues.

1 year ago, A43143241289b

HarborFreight

I love to see a smaller store come to town !! I’ll only come here before I go to Walmart!! There they have people real people that will talk !!! They are not thinking of what party or choir they are going to do when they get home!!! If you can’t find someone then get this —— A Employee will generally ask you what your looking for!!! Your not having to walk 5 miles to find someone just so they can get on the intercom and call someone to that dept!! It’s a all around friendly store to shop !! They seem actually happy to help you!! It usually feels like you are bothering the other person at the mng if it’s not moving a lot don’t I repeat don’t stop caring it ok!!! 2. Stay the way you are happy !! With your job it’s up to the manager to get you fired up with specials To tell and show people where everything is !! The customer will love it !! Watch out !!! These smaller stores will start taking off !!! Then more great people to work for them!! I love the store I could look at things for hours !! The service is great they offer help they get you signed up so you can get the best prices!!! Everyone is happy HarborFreight came to town!! Please keep ordering new items for us needy customers!! Keep smiling and I’ll be back every time!!!

2 years ago, bpzac

Harbor Freight Review

So my point of view when I am rating this review is coming from the perspective of someone who actually works for the company. I use this app frequently at the register when I’m trying to find coupons for customers or trying to sell memberships. Usually whenever you search up an item number on the app it would show you if there was any coupons or ITC discounts associated on that specific item. Recently however when I search up specific items, the coupons and ITC discount information doesn’t show up immediately with the item search. Now I know this doesn’t sound like a big deal but when I am working with a customer I need to know quickly whether or not there are ITC discounts associated with that item so I could use that information in a sales pitch to try to sell a membership. If there was anything that could be done I wish it could just go back to where if you search up an item, coupons and associated with that item would show up immediately. I think this would not only be beneficial for employees like myself, but would also be beneficial for customers looking to find coupons and get a good deal. It would make customers happy and be more willing to come back and HFT stores program numbers would be better. This is just my personal feedback that I feel would make the app better.

1 year ago, Sierra Craftsman

The Harbor Freight App is amazing!

I’ve only recently started shopping at Harbor Freight. They opened a store in my area in 2021 and since then I’ve been buying my tools exclusively through them, using the App to check for sales and availability. I’m extremely impressed with how easy and intuitive the App is to navigate! It saves me both time and money, since I no longer have to spend half the day driving around to check for sales and/or best pricing on tools and equipment for my home. Instead, I simply check the Harbor Freight App for what I need, and then either order it or go to the local Harbor Freight store and purchase it. Harbor Freight’s pricing is usually significantly better than the local stores, and the quality has been excellent! I never feel that I’ve purchased an subpar product, and I love having several options for each item I need! Those options have been very instrumental in helping me stay on budget for the equipment necessary to complete each project! The Harbor Freight App is the first place I always check whenever I need tools or equipment for any new project! Thank you!

2 years ago, knvern

Store is great, app is mediocre

Harbor freight as a store is great - of course they have crap but they also have great prices on some great tools. The app is not great tho. Sure, it does the job - and is pretty much just the web page in an app. But the loading times can be horrendous at times, and there’s plenty of times I have to force kill it and restart the app - because it gets stuck with on a white empty page in the middle of loading. But again, it does the job - and does it just fine. If I would recommend anything about the app, I would say this - Keep it simple, keep it minimalistic. Iron out the loading issues, and make it as fast and efficient as you can. We don’t need flashy features or anything, we want to look for products we’re interested in buying. If you’re going to add anything, add more pictures or videos in your product descriptions. Many items will only have a single picture, and a vague description. We don’t care about a bunch of useless features, we care if it works, and provides the info we need. Other than that, keep doing what you do harbor freight, and don’t change for anyone unless it’s to improve yourself as a company - we love your stores and continue to support your business for doing just that.

2 years ago, Railroadtie

Worth the wait?

I really like this app! seems like they must have listen to some customers or they had to fix something and realized the huge gap in NOT being connected with their customers. I can’t believe how many things I didn’t think they carried only to discover them on this app. Plus the way you can tap the heart icon on the coupons that creates a shopping list to go with the coupons. Everyone appreciates not having to flip page after page of the monthly catalog of coupons at the checkout lane. The two year deal for the ITC has saved me more then the fee, although not sure if it saves me any more cause I probably spend more cause of the deals, but having the coupons automatically taken off the items and getting an emailed receipt so I never have to look at another paper receipt that always seemed to be the wrong one I needed to return one or more of the failed or no time to refine the item to work as intended... but that is happening less and less lately with the better products HF has been putting out. Just wish the better quality wasn't diminished by the higher prices... which continues to make HF a secondary option rarely ever the first.

3 months ago, multiple upsets

One more Fix PLEASE!!

You guys are so great about fixing issues with the app and that is very much appreciated! There is one more issue that would be great if you can fix it: On the MY LIST feature I am unable to delete items that I no longer want or need. I have an I-Phone (with the smaller screen) and the issue concerns any tarps that are saved. I have not noticed this issue with other products. The tarp info goes off the screen - along with the delete button - so there is no way to delete the items so that other ones can be listed (think there is a limited number of items that can be saved - unless that has changed). I’ve tried turning my phone sideways but the app won’t widen with it. I saved quite a few tarps at the time so there are a lot to delete. I tried to “minus the 1” on the quantity needed but that wouldn’t remove it either. I would love being able to remove those and get them out of the way. I would really appreciate your attention to this matter. And by the way……. THANK YOU for bringing back the colored in hearts!!! It will make things so much easier and faster now. Taking the time to return this feature is very much appreciated! Thank you again. 👍😀

10 months ago, MsLarr

No hard feelings

Harbor Frieight has made some improvements in some tools, however I noticed the increase in pricing. Any further I don’t think it’ll be worth buying anything there. The extra low prices is what made it worth it. My second thought is why can’t online purchasing and curbside delivery be done? Lastly, the people at the store could use some on the job training in products and their uses. Maybe section the store according to product and an employee in each area for better service. Also, serious attention and training needs to be done in customer care. The store seems empty until I see them all grouped together at the front socializing. Whenever I ask for assistance, it isn’t a satisfying experience. They seem curt, annoyed, impatient or not very knowledgeable. The willingness to help is minimal. Or I feel brushed off if not given an oh well shrug. I mean they aren’t outright rude, but not friendly most of the time. There was one girl who checked me out the other night right at closing and she was really friendly. She is rare at that store. That is all for now. Thanks for asking. I wish it wasn’t just all negative. But at this time I think constructive criticism is necessary at this time. L.H.

4 weeks ago, Joseph calabrese

Good Application works

Good application works as it should, but I wish that they would show every other location in your surrounding area that has what you are looking for, and they need to start selling single sockets and wrenches and other items as well because sometimes you don’t need a whole set. And why do I need to bring my whole set of sockets or wrenches back to the store for the warranty when all you need is the broken ones and do the exchange? I don’t understand why that would be a hassle to just do the exchange on the broken tools instead of having to bring in the whole set because I don’t save the packaging for any tools that I own I keep them all on socket racks or loose in the drawers in my toolbox so I don’t have any packaging so This makes a problem for me when I need to get the warranty replacement done?? How do you fix this problem harbor freight??? Because there’s a lot of people like me in this same situation and they are all probably having the same issues. Thank you for your time and understanding. Thank you for looking at my review.

3 months ago, Arcanum1

One of the better store apps

HFT is one of the better store apps. - The search is intuitive. On some store apps, you have to exactly enter what the store calls an item instead of its function or ‘trade name’. HFT’s search engine is intuitive and just about always on the money. - By saving searches, it’s easy to create a shopping list to use when you get in the store. - When it comes to inventory availability, there is a bit of a lag time. It appears that inventory numbers are updated periodically, so if you have a distance to drive to the HFT store, it’s best to look up the phone number in the app and call the store to make sure it’s in stock. With that said, when it comes to sale items, “You snooze, you lose” applies. At my store, if you wait until the last day of a sale, it’s doubtful if you’ll find any sale items on the shelves. A nice touch is that the instruction manuals are normally included in the listing. This makes it easy to download the manual to your computer so you’ll have a ‘forever’ copy. In all, this is a recommended app that is enjoyable to use.

1 month ago, Cliff Harwell

Overall service

To whom it may concern My name is Cliff Harwell and I am a member card holder and just fill as though sometimes I don’t get the treatment through customer service that I should get. I think someone should be at the door if you holder there should be a special discount more often for card holders because we were willing to pay something others weren’t, definitely taking into account and it doesn’t have to be anything big or extravagant just something to make people feel like their hard money was spent on something that was worth it. I love HarborFreight. I will always stick with them as long as they keep having tools that are affordable for the average man or average person that doesn’t make big extravagant money we need something for the middleman and HarborFreight is it I take that when I say that, and so that’s the way you should be treated when you walk in you are that extravagant person that deserves extravagant treatment no matter what tool brand you’re selling them. Thank you Clifford Harwell

2 years ago, Big Bird For Ya

Great Company, Great App

I love Harbor Freight. We have to be careful when making a purchase.. for we do get what we pay for most of the time. But… Harbor Freight does have great deals on good products. I have been shopping with Harbor Freight for 20 years and have made some mistakes on purchasing what wasn’t as good as I thought it would be. Harbor freight’s customer service is so great, they have always helped me out the best they could and we ended up with a good outcome on both ends. Harbor Freight has improved on quality over the last 20 years I have been shopping with them. I still purchase Snap-On and Milwaukee. Some things I do have to get from them to make myself fully satisfied for all of my needs. I buy from variety’s others as well, but I know a lot about buying tools and what I want. Harbor Freight covers most of everything on my needs. The app seems to work alright. I haven’t used it much other than for the coupons, so I can’t give too much of a review on it. But so far so good. Thanks. Peacock Precision Parts

2 months ago, SteveWhis

Harbor Freight Customer, 30+ Years

I was a outside computer sales guy for a place in Thousand Oaks and I was canvassing the Camarillo area for new clients when I stumbled upon the open door of a small warehouse. I walked inside and figured they didn’t need anything I could offer but I quickly realized that they had the best prices on tools and supplies that I had ever seen. I quickly told my friends and family about the small warehouse in Camarillo that sold tools for very good prices and we were all hooked on the place and have referred many people over many years. Now harbor freight has become a significant source for way more than tarps and chain, now they are a big time retail outfit with a online shopping experience that is very easy to access every single item that harbor freight offers for sale 24 hours a day everyday. I am very impressed by the quality and value of the equipment and materials that harbor freight offers and I have been and I will continue to be a loyal harbor freight customer.

2 months ago, letscheckthebible

Great Store - Great App

I am delighted to discover Harbor Freight. And the Harbor Freight App and website helped me to find out just how good Harbor Freight is. I needed a 27mm 6 point socket to remove the top of the oil filter canister on my 2018 F-150 STX. Not everyone even had one to offer. But Harbor Freight came up on the Google search as having it in stock very close to my apartment. So I made the short drive over to their Katy location and very quickly found exactly what I saw on their website. And it was half the price of all the other 27 mm 6 point sockets I saw offered by other stores. And it was made in Taiwan. Superb quality. And I took the time to browse around and I really liked the high quality and low prices I saw. I will be considering Harbor Freight in my future tool purchases. And I would recommend it to anyone for consideration. Also, the people at Harbor Freight, Katy were kind and happy. Which made my visit and day happy. From My Heart, Thank You, Harbor Freight!

1 year ago, Belle640

Frustrating to use

I’ve had this app all of five minutes and I’m already about to uninstall it. I have an iPhone and most apps and web pages you can swipe across the screen to go back a step/page. This app you cannot. I discovered that while looking at an item. I was trying to swipe back to the list of items. Okay, no big deal. I’ll just manually go back to the list…oh no I won’t. Because there doesn’t seem to be a way to do that. So every time I was done looking at an item I had to just click on “products” at the bottom of my screen, which took me back to the main products page. I then had to click back through the different departments/items in order to get back to the items I had just been in. I specifically was looking at automotive jacks and had to go back into automotive, then into jacks, then scroll down to find the one I’d just been looking at, then go to the next one. And so on and so forth - I was comparing jacks and had to do this process a gazillion times and now I’m just irritated. What an asinine thing to do in an app where you’re trying to entice people to buy things. Why on earth would you make it more difficult for people to spend their money with you? 🤦🏻‍♀️

9 months ago, Rbuck77

Missing products

The app is fairly usable but seems to be missing a LOT of the Harbor Freight items. I Frequently search for things on the app that don’t show up and I have to go to the website to find them. Example in the app go and search for icon pliers, like 6-7 show up then go to the website and there are twice that amount. HF is Missing out on a lot of sales if people don’t know to go to the website. Also not app specific but very very unknown secret that many of your hand tools sets have replacement singles available. You have to search online for HF pdf parts to scroll an outdated pdf to see them. I see people asking all the time that lost a single wrench or socket that want to replace it and most get told to go to other vendors to buy it because they don’t know single icon sockets or wrenches for example can be bought. That is two fold, one the customer doesn’t buy the replacement part from HF and two it now introduces them to a different brand that they may return to for purchases later on rather than staying with HF brands like ICON

1 year ago, VonBrock

My go-to store:Harbor Freight Gastonia,N.C.!

My Father was the “Thrifty “ shopper in my family and he was the one who molded my shopping personality/style. His go-to store was a nearby Big Lots, and he fully understood that you get what you pay for. I have been told by my friends and coworkers that they wouldn’t buy tools or equipment from Harbor Freight because of their own stigmatization (I attribute to peer pressure to buy DeWalt and other names). But brother, I have turned a couple of them to try my backpack sprayer and other things I have purchased from Harbor Freight and they have seen the light! I’m not comparing Harbor Freight to Big Lots, because Harbor Freight is leaps and bounds above the aforementioned “affordable “ outlet. I am a big advocate for Harbor Freight and I have been able to convince several friends that Harbor Freight has quality products if you are open minded enough to stop trying to keep up with the Jones’ / status quo/ imagery. Harbor Freight is the first place I think of when looking for something, and it doesn’t have to be tools or equipment!

10 months ago, Ocho_Aguirre

Incredible

Here is a 5-star review for a Harbor Freight app: As both an avid DIYer and bargain hunter, I can confidently say the Harbor Freight app is an absolute must-have! This fantastic tool enables me to take my Harbor Freight obsession to dizzying new levels through mobile convenience and exclusive app-only deals. An intuitive interface makes navigating their enormous selection of affordably-priced tools and equipment effortlessly simple. Detailed item descriptions, reviews and easy sorting functions make it a breeze to find exactly what I need for my latest project. The real-time inventory tracking lets me confirm availability at my local store, while in-store barcode scanning prices items and pulls up warranties as I browse the aisles. Exclusive app-only coupons and special offers take Harbor Freight's already impressively low prices into unbelievable territory! The ridiculous deals they spotlight motivate me to take on more ambitious project goals than ever before. Their signature coupon book is also integrated flawlessly into the app for stacking even more savings opportunities. Whether I'm gearing up for backyard construction work or restocking my toolboxes, this app makes preparing faster, smarter and cheaper than I'd ever imagined. 5 enthusiastic stars - Harbor Freight fans absolutely need this game-changing digital extension of their services! I can't wait to see how they continue elevating the app's features and benefits down the road.

3 months ago, HeartDiet Guy

Easy to use; good tool shopping support

The Harbor Freight ap is generally easy to use It has good tool and tool deal shopping functions. The ap has one annoying feature. When I find an item in the Harbor Freight ap that I decide to buy or show a friend, I leave the ap open to that tool deal as I travel to the store or walk over to my friend. If travel is more than a few minutes or so, when I open my phone to view that tool, the ap always automatically re-sets to the red opening Harbor Freight ap screen. That red screen is often locked open for excessive time if I am not connected to high speed data - common outside my home. Then, when the red screen finally switches to navigable mode, I have to re-browse to re-find the tool of purchase interest. This delays shopping in the store and, if I want to show a friend on my phone, the delay often kills interest. Sometimes with longer re-find delays at the store, I just skip and move on to another store for other shopping.

10 months ago, JKay126

Harbor Freight…My Candy Store

My first time my hubby took me to HF I was hooked! Wow…unbelievable prices & sales on things I needed and wanted! From Batteries to Lawn & Leaf Blowers I bought! I have over 3 utility canvas bags for all my hobbies I.e. tools(mini drill, file set, wrenches, screwdrivers all sizes, glue, tape, paintbrushes, hammer & nails, screws, hooks etc. all of which I purchased from you), sewing and most accessories from scissors, lighted magnifying glass, every color threads, again from your store in my favorite aisle..the special items unique to your usual items), I love your clearance section too! All of your staff are exceptionally nice making my experience most memorable too! I have recommended you to all my acquaintances and friends as well! Unfortunately I’m unable to come again in person due to my handicap condition now, but I still visit you through this App! So thankful for Online Shopping!! Being handicapped this day & age isn’t so bad thanks to the World Wide Web! 😋

2 years ago, BLUEFACEBABY!!!

App is great and quality of tools has really improved!

I used to laugh at guys who were using anything from HarborFreight and Now , due to the fact they are offering several product lines I own a membership to their Inside Track Club and I have almost every tool I have been able to afford over the past several years and I try to get something each week. Whether it is big or small, I can’t say enough about the predator engines and generators and we are off-grid so we really have a lot of experience with them and own all the inverter generators except for the 9000. Our biggest inverter genny from predator is the 8750 open frame and I am extremely pleased with all of them . I have a 3500 with 490 hours that needed a new coil but aside from that we’ve had no issues beyond the maintenance as described in the manual. The fact that you can buy a power probe name brand tester for a fraction of the cost is a big deal for me too!

7 months ago, Collins Home Improvement

Harbor Freight contractor review

As a young business man running a company the past 5 years I’ve learned how tough it is getting where you want with your business and being in the construction business some of our most important and major investments are the tools and equipment used to tackle any job or task, this is where harbor freight shines a light big time. It’s rare today to find anything of value at a very good price and this is where harbor freight has sealed the deal personally the Hercules line of products that harbor freight sales have top the charts in my opinion I’ve got everything they make and love it all to top it all off any brushless battery powered item is sold with a warranty they hold true to and garuntee if something where to happen it will be replaced free of charge only having to have a proof of purchase, I highly recommend harbor freight and could go on and on as to why! God bless! ~ Chase Collins owner/CEO/founder @ Collins Home Improvement)

8 months ago, 7:55pm mike

Satisfied, customer service

Hi, my name is Mike I go to the Downingtown Harbor freight that is closest to my house. Everybody that works there is very friendly and helpful. Stacey is one of the managers and is always friendly with a smaller her face, and always willing and wanting to help you with whatever you may need sometimes if only one person is working, the cashier and a line forms. She is quickly too hop on register herself, or tell someone to hop on another one to make the line go fast. You can tell that she cares about her job just by watching her. It’s hard to find people these days and even care about their job period.. I am a inside club. Member have been for a few years and will continue to be as long as harbor freight stays in business.. I also feel like they’re stepping their game up with their inventory and their quality. Their pricing has always been awesome. Thank you for everything downtown staff.

2 years ago, jaylon.austin

It’s alright , but could be GREAT

The Harbor Freight app is nice and easy to use I prefer the website but the app is okay. It’s pretty much a carbon copy of the website just in a condensed form. My only 2 complaints are that when you come to the bottom of the results, from whatever you’ve searched or whatever category you picked, you can’t touch the top of the page/screen to bring you back up to the beginning. You have to manually scroll all the way back up to the top. Second thing is that after clicking on an item and going to it’s individual page you can’t swipe backwards to exit out and go back. You have to go back up to the top and manually hit the back arrow. Other then those two things the app is alright. I do find myself going to the actual website in my browser because of these pain points. All that being said if those two things were implemented then I would gladly make this a 5/5 star review. Until then it gets 4/5 stars.

2 months ago, yeeyeeman97

Harbor Freight helped me financially recover

I hate thinking of having to hire someone to fix my things because mostly I’m curious about how they work so I want to open up and find the culprit for whatever might be wrong with it. So when I go to Lowe’s or home depot I think about how many ramen noodles I could buy with all the money I would spend on a tool there. I can only afford ramen because the 1% don’t care about us poor folk. But harbor freight does care about us lower class folk because I can get a tool for a ridiculously low price and if the tool isn’t sharp enough or powerful enough they sell things to improve it at again a ridiculously low price. So thanks for helping me keep up with paying these money grubbing leeches and keeping my head above water so I can fix my things and also keep myself at the standard of at least surviving in this corporate capitalist run world.

1 month ago, Knotai

Quality has really improved and customer service is second to none

I buy 80 percent of my tools from harbor freight! Been shopping here over 15 years and I’ve learned that the designs get better with time ! The reviews are usually spot on so i usually check to see what others are saying if it gets 4 stars or better I ride with it. And there are levels to the tools also like the other big tool stores and most are lifetime warranty (no hassle exchanges) so if you never been to harbor freight give em a try ,if you have years ago and didn’t like selections then look again because at least 90 percent of products have been redesigned,improved and or replaced with a better option and they offer lithium ion batteries on most if not all levels of power tools and tool storage is comparable if not better than both tool truck brands !

1 year ago, NoAllDaySucker

What you need, when you need it at a price you can afford.

I'm a single woman, disabled and live alone. When things go awry at home or, just need a thorough maintenance around the house, it can often go unaddressed due to the expense of repairs, upkeep or replacement. Living in a tight budget there can be other priorities that demand your attention putting them low on my list. What i love about Harbor Freight is that i can find the materials i need to do the work myself and save what little money i have for larger things i lack the expertise to attempt and being an independent person that goes a long way in helping me to remain independent. Customer service makes short order of any questions i have and never make me feel rushed or as if i am a bother and you can't put a price on that kind of thing in todays world. I highly recommend Harbor Freight to anyones!

2 years ago, Jimhepler

It keeps getting better

I like this app because it's all that's needed to get what I want in tools and equipment. Other than the initial screen attempting to get me to subscribe to flyers that I already receive, there aren't any annoying popups or other garbage that many others include. I always wondered why this didn't come out sooner and now I realize that HF made sure that it would work. The app is outstandingly simple, and the search engine is effective and efficient. Forever ago I started ordering out of a small mail order catalog or off the pages of car magazines and waited and waited for my order to arrive. I've been ordering for so long that I even had a lifetime insidetrack membership, until I screwed up and renewed it. Now with a local store and the app I can check inventory and get almost anything they have in a few minutes.

1 year ago, PortCitySk8Supply

App Rating

Love the mobile app very easy for me to receive updates on new products, featured products and upcoming products. I receive sale flyers regularly as notifications hit my phone and a few tapes of the screen I’m already looking at products at my local Wilmington, NC store location. I also receive all notifications every time the store manager sends an email to me. Without the app if I just stayed old school and relied on only going into the store or only had email to check I’d lose out on a lot of good sales, info and updates along with the awesome coupons when the notification hit my phone. A definite must have for anyone who regularly shopped at their local store if you have a phone capable of having the Harbor Freight app on it and you don’t only have it installed you better get on it or you’ll miss out believe me.

2 years ago, brat4

Harbor Freight

I find this app easy to use very informative and guided to both professional pro to non pro everyday people. I can usually find everything I need and then so that I forgot I needed to do my job. Also I can pickup or have shipped depending on my needs at the time. What I really appreciate is when I get to store I can ask ALL the questions I want without being made to feel they are in hurry or plain to irritated to help find items for me and that I not Stupid for asking and being a Woman. That is One big reason I shop here I have great selection of tools and supplies without the cost sky high and not paying for something I really don’t need. So I will always shop here and loved my mailed coupons keeps me use to date and what’s on sale. I know long but Thank You so much for all that your staff does and keeping the prices Low and store CLEAN.

2 months ago, kingmesa

The best of the best!

I go to harbor freight all the time. They carry most of the stuff you can get from Home Depot or Lowe’s but it’s cheaper so it makes it affordable to get what you need also the customer service is spectacular. One time I came in there and I was only wanting to get one thing so I didn’t grab a shopping cart well you know that usually doesn’t happen going in there for one thing lol well my arms were full of things and one of the employees asked me if I wanted a shopping cart I said omg thank you yes I would and she went and got me. It’s little things like as simple as asking if I want a cart that make me keep coming back for more at harbor freight. Plus they always have good sales ❤️❤️❤️ I definitely do recommend harbor freight I tell everyone to go there!

2 months ago, Crippled Eagle

Upcoming deals!

I like knowing what to expect in the coming days and weeks of sales from Harbor Freight. Although they always contain way more than I can possibly need or afford, it helps to make plans. Their ads are using a “shotgun” approach so as to reach the interest of a wide variety of folks. Harbor Freight’s offerings quality has improved significantly over the years and one can be sure that a good quality tool can be purchased. There are still low quality items available, but it’s pretty easy to see the quality of the tools offered by a close examination. I mechaniced for quite awhile and bought Snap On, Mac, Cornwell tools and in the past very few Harbor Freight tools were even in the same area as the ones mentioned. Now some of the offerings such as the Icon tools are in my opinion, on the same level as the ones I bought when I earned a living as a mechanic.

1 year ago, TontoGoldstein

Love the store, but website trumps the app

This would be a five star app if was just a link to their website in a browser. Two stars because you use it like that in a few clicks if you memorize how, but I just set up a link on my homescreen and deleted the app. If you like to download apps for stores where you don’t have account (what?why?), then you might like this. Unless you have an account, in which case you’ll only be able to access it from the website. I’d say nice try, but did they try? Maybe there’s a business reason, but it’s not my business. I still shop there, even though I have no access to the shopping list I created on my iPad from my iPhone. That is until I started over using the website. Here’s what I would like to see in the app: My ITC account info, total ITC savings, past purchases or a “my tools section” for manuals, warranties, accessories, and parts. Maybe some smart feature like alerting me when an accessory for tools I own goes on sale or when new ones come out.

4 years ago, Plaid11

It’s up and running

So far it seems like the app is working great. I can see all the coupons (I don’t think it has insider track stuff) and search tools through the app. I’ll be using this a lot if it continues to work. Update: It’s been about 5 months now and they did update the look a little and they do have the ITC deals. There are actual coupons out there for Harbor Freight but not a single one is in it. If you want to buy something, you still have to go to the website. You can’t link your account up with it, but to be fair, you can’t really do that online either. I can add my membership information online but I have to do that each and every time. Their system is severely lacking and I guarantee between that and not being able to order online to go pickup at the store definitely hurts some of their sales. I originally gave them a 5 star because it was new and was just happy they had something. They don’t get that benefit anymore.

5 months ago, Jeff Explorer

App is absolutely horrible

I love Harbour freight & I shop there often but there app is terrible. every single time I open the app it logs me out. Even if I close the app for one second I’m logged out and have to start over at the beginning again. You can’t buy anything from the app you can only look. You can only buy things from a web browser. I have no idea why a company this Big has such a poor unusable, ridiculously glitchy app. Again I love Harbor freight and I shopped their often but this app is straight from 2008. Doesn’t matter what page I’m on, it does not matter what I’m doing. You can never go back to what you were looking at if this app loses front space on your phone every single time you move this app it bring brings you back to the very beginning and you start all over again. This is especially frustrating when I’m in store and trying to scan coupons or look at the coupons that I want to use in store. Get with HarborFreight!!! Hire someone to make a new app!!! This one is ridiculous !!!!

3 years ago, SirJDL

Buyer Be Where

There are many items that are a great buy. Quality and built to last. Then there is some items that are built for one use or until you cross the curb. When buying tools there are two qualities, Professional and Homeowner (junk). Professional will cost more, you buy once, and is built to last. With Homeowner you can count on breaking and buying again. When buying again you will step up and pay a little more and buy the Professional quality that you should have purchased to start with. So it would have been be cheaper to buy the Pro quality to start with. Keep in mind, that any item that is Pot Metal, plan on replacing it. Harbor Freight has the two grades of items. Shop wisely. I am 69, I started buying my tools 50 years ago. I still have those tools because I purchase by quality not price.

2 years ago, handimen1

Good tools, fair prices

HF is the first pIace I visit when needing tools , and supplies for them. Recent purchases of portable electric tools ( belt sander, hammer drill, toe keep kick saw) were reasonable price, work well and each came with replacement carbon brushes in the box even though I never need them. Air tools and hoses last forever, most recent is the Banks coil roof nailer ( never a jam 15,000 nails) and the Banks 2 in 1 flooring nailer flawless for 6000 sq ft of oak flooring. The store brand nails are of equal quality to name brand big box tools and nails but cost 30% cheaper. One other tool stands out I bought last year was the Lift Master drywall panel hoist. I bought it instead of renting from HD because a 4 day rental was more expensive than BUYING it from HF. Quality was excellent and worked without a slip for the whole job. Now I have a tool for life that I had rented dozens of times over the years

2 years ago, ben819

Glitchy and slow

App often crashes runs slow or just doesn’t work at all. However on the rare occasion the app functions as it should, the ability to view prices and special deals is great but until the app is improved it is nothing but a hassle to use. The most unreliable feature in the app is the information regarding the current stock of each item. I have found it to be completely incorrect multiple times after seeing an item is at a location then traveling to a location only to find the item displayed in the app as instock to be out of stock. Sometimes I’m told that they don’t know why it says there 7 instock cuz they havnt had any instock for a long time or the app is updated ahead of items actually arriving to a store. Last time this occurred the app displayed 3 instock but when I arrived at the store I was told that the item was currently out of stock but there was 3 scheduled to be delivered the following night

9 months ago, jnuno23

Perfect if you are getting into home renovations or just adding tools to your tool shed.

I am a welder but also a man of many trades. I like to learn more about other trades to give me an upper hand in life & be self dependent. Harbor freight has made it much easier for me to be able to do just that. They have tools of all sorts but not only that but their brand name tools are of greatest quality especially for the price & if that does not convince you, they have lifetime warranty on their tools so you could just return it & get a brand new one. They also have a membership that is a yearly 1 time fee of $30 that last the whole year & you get extra discounts. I highly recommend getting it, chances are you will save more than the $30 you spent in just the 1st month!

1 month ago, Pistol38

GREAT SHOPPING EXPERIENCE!!!

I do not normally write a lot of reviews. I am more of an old school type of person. But when I was asked to participate in writing review I had to make an exception. Harbor Freight is a fantastic store to shop in. I have shopped personally in the new store in Beaufort, South Carolina, and Rincon, Georgia. I mentioned both stores because every associate in either store was polite, helpful, courteous. Managers in both stores should be proud that they have such good associates. If that wasn’t enough to send you to HarborFreight. They have fantastic deals on quality products for a DIY’er. Plus, an app to help you determine what’s in stock at a particular store. As well as a fairly new credit card which gives your points back as well as no interest deals when you make an expensive purchase.

5 days ago, gdydhsyfhej

The convenience, quality, and value of harbor freight

I stopped looking at tools at every other store because harbor freight offers value and quality. I am a homeowner so I, like everyone else, wished I had Milwaukee tools but the price is out of my range. Harbor freight is the store for me now. I initially purchased a few Bauer tools to use in the short term but there has been no short term about them. I now have some Hercules items and the driver is so fast it took some getting used to at first but when I went back to my dewalt and craftsman I preferred the Hercules much more. I believe that people are more “snobbish” about tools than almost anything else so feel free to get over that and try harbor freight. P.S. I have no affiliation with harbor freight. I work at a school.

3 years ago, locus1974

Very convenient to have the app

As someone who likes to see what’s new and happening at my local Harbor Freight, I appreciate the convenience of the app. We all know you can get on the internet and go to the web page, but it is nice to click the app on my iPad, and I’m there just like that. One touch takes me to all the current Inside track deals and sales. It functions well. The only flaw is the search engine, and it isn’t limited to the app alone. It can often be hard to locate a specific item with the search bar because the search engine isn’t very smart, it doesn’t intuit what you’re looking for by common name or broad searches, so it depends on how an item is entered into the system. That is an issue shared by the website and app though, so I definitely recommend the app if you are a Harbor Freight shopper.

1 year ago, Raven Mares

Harbor freight is the best

I’m really pleased that the store was build and that made a mobile app available to all the people, bc now we can what they got in stock and don’t got in stock at the stores so we don’t have to drive all way to the store and get there just to found out that they don’t got what me or y’all need at that moment. So yes I give this a 5 star bc this is a game changer and I’m really pleased to say that to and also their employees are the most amazing and respectful people I ever met in my life. And I’m very glad to have a one year membership with them to and the coupons deals they have with the membership also bc it helps me and dad save money on the stuff we go there to buy So yes I’m as most people say ( a very Happy and go lucky customer) .

4 years ago, Horsefinger

Digital coupons

The new system has been very problematic. I’m sure HF is saving a ton of money while reducing waste, but at the expense of customer service and frustrated associates. I’ve made three large purchases with multiple digital coupons and everyone of them has a roughly 25% fail rate on the coupons being correctly appt. I’ve been made to track the codes and verbal them whilst the line kept growing and the cashiers made snide remarks to shift the blame on me for their lack of ability to process the coupons. ‘How dare I use so many at once’ . I frankly don’t give a crap and expect the advertised prices and at least mediocre customer service. I’ve seen other customers just walk away from frustration. Dear HF. Please streamline this process and retrain the associates on basic service skills like being professional and ownership of their jobs. This process is creating a rift on client relations that will cause some to change their minds about doing buisness with the company.

3 months ago, Ragnarok987

Missing Features

While I am glad to have an app to browse the selection at HarborFreight, I find it missing some features. The first feature missing is the additional pictures of the products that you get on their website. Each product has maybe just one photo of it. The second feature missing is the ability to purchase through the app. While it is at most just an inconvenience. It’s sort of the question, “Why have an app at all?” The third thing is more of a frustration than a feature. Why does the app continuously log you out? It seems like pretty much every time I open it I have to log back in. This is frustrating as I like to use the wishlist feature and if you don’t realize that you’re not logged in at first, everything you add to the wish list is missing once you log in to your account.

2 years ago, rherrr

Could definitely be improved

I debated on giving this app two stars, but since I am a glass half full type of person, I gave it three. I like that I’m able to see all of the items that I am looking for, and whether or not they’re in stock at my local store. But it is extremely frustrating but every time I open up a text message, take a call, or close the app for any reason-whenever I get back to it (rather it is five seconds or five minutes later) it refreshes and takes me directly to the homepage. In other words, whatever I was looking at, I have to search for again. It is so very frustrating! Please fix this. I also wish that I was able to place orders for pick up or shipping on the app, instead, I can only make lists and have to go to the website either on my phone or laptop to place a pick up order or shipping order.

2 weeks ago, Techsaver

Awesome store and very useful app.

Harbor Freight is go to store for tools, equipment, and so many other items that are great products with great prices. I use both this app and the Harbor Freight website all the time. I usually start with the app, and then I will go to the website, if I need more details on certain products. I love being able to add products to my favorites list, and I also love being able to sync the list between the app and the website. I also love being able to save my coupons. I do wish I could also save the ITC deals that I want to keep up with and have them show up with my coupons list, just so it would be easier to remember the ITC deals I want to get when I go to my local store.

1 year ago, nicki names

Great app, need to add online account access to it

Update: nice to see that saved lists from the online account are now in the app. Looking forward to seeing online and in-store purchase history as well in future updates. Keep up the great work! This is a great app that has easy to find coupons and product info. It’s also easy to see what’s in stock at your local store. The one big missing feature is the ability to login to the same online account that is available on the website to track favorites and prior online purchases. The app should also be able to show both online and in-store purchase history like other stores do. Neither this app or the website do that at this time. Once that feature is added, the app will get 5 stars.

Description

HARBOR FREIGHT COUPONS Find the latest coupons, instant savings, Inside Track Club member deals, and more with the Harbor Freight Tools app. SHOP Browse the latest tools, watch them in action with our Harbor Freight videos, check in-stock availability in your area, and create a wish list for your next in-store visit. You can also use the Barcode/QR scanner in-store to quickly learn more about our tools. ACCOUNT ACCESS Sign in to your Harbor Freight Tools account and sync your product wish list across different devices. INSIDE TRACK CLUB MEMBERS Stay up to date with all the latest Inside Track Club Member deals. Save your Inside Track Club deals to your wish list for your next in-store visit. ABOUT US Harbor Freight Tools is America's leading retailer of quality tools at the lowest prices. Harbor Freight carries over 7,000 products, specializing in air compressors, automotive tools, drills, generators, hand tools, saws, tool storage, welding supplies, wrenches, and more. Most Harbor Freight products are sourced directly from manufacturers and are all tested in our own quality assurance facility in the United States. Harbor Freight is known for our compellingly low prices on quality tools, all of which meet, or beat, the quality of the brand name competitors. Harbor Freight has over 1500+ stores nationwide. Our Harbor Freight Tools stores stock a full selection of hardware, tools, and accessories in categories including automotive, air and power tools, storage, outdoor power equipment, generators, welding supplies, shop equipment, hand tools, and more. All of Harbor Freight’s hand tools come with a lifetime warranty. Whatever you do, do it for less at Harbor Freight. FAQ Have questions or feedback? Email us at: [email protected]