We have enjoyed using this app on an iPhone, iPad, and in our Mac Chrome browser since we purchased the annual subscription June 15, 2020. We have an active subscription through June 16, 2021. But something has changed in the last week or two (with the updated look). No matter how many times I uninstall the app and try logging back in, it now says I don’t have a subscription even though the App Store confirms our subscription is still active. The app sent me to Highlights for support but they said I had to contact the apple store. Writing a review seems to be the only way to attempt getting customer support. Can you help?
I have always loved doing the hidden picture puzzles in the Highlights magazine and really enjoy this game. However, I paid for the subscription thinking I would get additional puzzles, but no. So what am I paying a subscription for? Also, several puzzles have pics just outside/at edge of screen that you can’t see without using the hint button. Reading other reviews and response from the developer this was supposed to have been fixed 3 yrs ago but it has not. Additionally, there were several puzzles where when you tap on the hidden item it wouldn’t register. It took a while but I eventually discovered that if I tapped up and to the left (so not at all on the pic) it would register. Very frustrating. After multiple reloads (where each time I lost my progress), it finally fixed itself. Love the puzzles that are there, but will be canceling my subscription. Edit: I did exactly what the developer suggested below MULTIPLE times prior to leaving my review. It did nothing other than cause me to lose my progress each time. This is not a user issue. I have since canceled my subscription.
I really enjoy this game, but there are a couple of issues that need to be addressed. There are some levels that have items just out of view (at least on my iPad screen) or items that don’t register as found if you click on them. My biggest frustration is that the app seems to crash after every iOS update. I did a soft reset on my device and that did not fix the issue- the game continued to crash every time I tried to open it. I had to delete it from my device and download it again. I was able to restore my purchase and access the different levels BUT ALL of my progress was gone. It was very frustrating to have to start at the very beginning again and not have access to the levels that I had previously unlocked. For the price, I think these quality control issues need to be corrected.
I purchased a subscription for the grandkids and it was a great purchase for about a year. Now it’s been over a year and I’ve continued to pay in hopes a glitch would get fixed and restore all the purchases I’ve made. Yes, I have clicked the “restore” button. I don’t want to delete the app and re-install because it would erase the 100s of puzzles the kids have completed. I also don’t want to delete my subscription because I would be out all the money I’ve paid and getting nothing for it. I cannot get a hold of any support or customer service to address my issue so I had to include it in a review. If there’s any way Highlights could restore my purchases and guarantee I would receive new puzzles OR support to contact if I don’t then I would continue my monthly subscription. Thank you, Gramma Valerie (Grandmother of 8!)
I got the subscription to use on my phone for my grandson. He’s 7 and loves doing hidden pic games with me. I always loved the magazine as a kid and found myself always doing the magazine in the doctors office with my kids when I had my own kids and they had appointments. The magazine was actually great for kids. But I’m super happy you did the hidden pics games on phones for kids. It’s great! And I actually find myself doing them if I’m waiting for an appointment and have a few minutes to kill. I don’t always want a fast paused game and this is perfect for me and my grandson on the way to school!! Thanks for making these on an app!! Just really good memories!
I loved highlights as a kid especially the hidden picture puzzles. Why a subscription though and 30 dollars a year?!? That’s more than streaming services with shows and each show has more than 125 pictures. Why not have like 9.99 for volume one of 125 pictures with hidden items and call it volume 1. Then after you’ve worked with artist create volume 2 and 3… so on. Just one app so no log in issues not account issues, just an app with games and another app with more games when that is completed. Or free with ads, then 9.99 for ad free. Why recurring fee do you update with an equivalent value each year? So at least 125 new pictures and no recycled daily puzzles as I’ve seen mentioned? Kinda hard to say you don’t want to push ads to kids if you’re pushing you arm so far into mom and dads wallets.
This is a long one so bare with me, I RARELY leave reviews, but I feel like its necessary for this game. I’m an 18 year old college student and I ADORE THIS GAME!!! Growing up all throughout elementary i would always rush to finish my assignment so that my teacher could give me a highlights magazine. I used to steal them and take them home because i was so obsessed with them. I was so excited to see that this was still a thing, and in application form. Everything is just as fun as I remember, and they’re still challenging which I love. I’m a huge fan of ‘I-Spy’ type games so I consider myself to be pretty good, so I was worried this would be too easy. Not at all! Amazing game. Thank you so much!
I enjoyed Highlights magazine throughout my childhood so I didn’t hesitate to subscribe to play this game. It was great at first but now it continues to crash. When I delete the app and download it again, all of my progress is gone. Even if I sign in, my progress is not there. I don’t like having to redo the same pictures over and over. If I’m paying for something, I expect acceptable quality. There are also a few boards with glitches where the item isn’t even visible in the picture unless you use the hint button, then it magically appears on the screen. Good app, needs work, not worth paying for. I’m deleting for good since it crashed again for the 3rd time and didn’t save anything.
I’m a paying subscriber, and the quality of the art and the puzzles, not to mention the large number of puzzles, makes the app completely worth the cost. The recent update, however, makes gameplay frustrating. The additional white space around the clues and the thick blue bar that JUST holds the home button means there is a lot less room for the image. There is now no reasonable way to look for clues without significantly zooming in. It’s just far less enjoyable. And did you make the clue button larger? It, too, seems to be covering up more of the puzzle. Also, the interface cuts off the very left edge of the image, which is an issue when that is the location of one of the items you’re looking for. I’d love an option to make the icons smaller (in fact, I try to solve the whole puzzle without looking at the list!)
I like the game but my one complaint would be that it crashes more than any app I’ve EVER had. Very frustrating. I’ve had to delete and install it several times. I’ve had to start over because the first time didn’t save my progress )I almost quit then. Maybe should have) I’m about to do it again because it just crashed but it’s going to be the last time I do this And now after reading the other reviews it is CLEARLY an ongoing problem that they can’t seem to fix and obviously don’t care to fix. Just get your money and go right? I’m sorry but all other apps manage to make it work. AND you are charging for this? The more I type the more frustrated I get so I’ll stop.
So disappointed! I’ve been subscribed since October and I’ve seen one actual refresh of more than one puzzle. The daily ‘new’ puzzle is commonly a reused puzzle that’s already in your library. I’m giving this until the next renewal, because I love the hidden picture books & wanted to give the developers a legitimate chance to update…but honestly I’ve even reached out to highlights and the app developers…nothing! It’s so frustrating because I’m paying money for a service that isn’t reciprocating, at least rotate your library more frequently…why are there Halloween ones still up and have never changed?
I gave this app 2 stars because I have been trying to get new puzzles for seven to eight months, to no avail. My subscription is thru Apple. I checked it and it shows that the monthly subscription fee has been paid every month, but I can’t seem to get any new puzzles. I have tried deleting the app and reinstalling it several times and still get no new puzzles. I’ve even tried logging into my Hidden Pictures account from the web and I still only get old content, which I have played all of them more than once. When you can get new app content, the app is awesome and fun to play. Unfortunately, I’m going to have to cancel my subscription because I’m paying for the subscription every month but unable to get new content.
This app/game is a JOKE! I got this after enjoying a book version but was VERY disappointed to find out I could only play a limited amount WITHOUT paying a monthly or yearly subscription! I am opposed to paying to USE an app/game that is FREE to download! I have NEVER paid to download an app so why would I pay to use/play the app/game? As soon as I did all of the free stuff I promptly deleted it! Don’t waste your time with this unless you want to pay, otherwise its a waste! Update (following your response): Having “free daily puzzles” DOES NOT resolve anything! What if I had already finished all the free stuff & don’t want to stop playing? I don’t have a choice WITHOUT PAYING & I had ALREADY CLEARLY STATED that I am NOT PAYING to play the app/game! What part of that is so hard for you to understand?
Super fun game that both my daughter and I enjoy. But it keeps crashing every couple of weeks. And then when you reinstall all progress is lost and you are back to day one. This has been going on for about a year now. Every now and then I pop back in to see if it has been fixed, but no. Recently reached out to app support and they suggested that I create an account so that I at least don’t lose my progress. Did that and the next day, back to square one again, all progress lost. The only reason it gets 2 stars is bc unless you have a crazy good memory you can redo the puzzles, but even I have redone some of them enough I’m starting to remember where the items are hidden.
My children always had a subscription to Highlights when they were kids. I have many grandchildren and great nieces and nephews - so I pull up this app many times to entertain them! I noticed that they refused the black and white pictures, so I did them. Who is the artist that overdraws the squiggly pictures? How is a 4 year old suppose to find the hidden objects? THIS IS A GAME FOR PRESCHOOL AND THESE ARTISTS MAKE IT NEXT TO IMPOSSIBLE FOR THEM TO FIND THE HIDDEN OBJECTS! I asked my teen grandchildren and many adults to try to find the objects and the only way to do it is to keep tapping until you get lucky. No wonder the kids do not want to play. Your black and while graphics are overdrawn with shading, squiggly lines and needles, pennants and fish hooks. We have switched to different apps - so finding the hidden objects is more conducive to the ages of the children (like you Recommend) and not to some over zealous artist who forgets that 4 year olds play! I loved highlights as a mother..but I am not impressed 30 years later.
Absolutely the the iPad version black completed it paid for the app and never got any new updates still has the same stuff from a year ago? For those who are trying to stay and continue to play the developers have not added any new things got charged for another year to only play the same stuff over and over again I had to cancel subscription.
This is the BEST game of ALL the game apps that I’ve ever played! I’m so addicted! This Hidden Puzzle Game was made so well! The items are so cleverly hidden in the awesome art work. I only found this game app through my son’s hidden puzzle book & thought I’d give it a try since we have so much fun finding the hidden puzzles together. It’s really a FUN game for all ages. So worth the prescription. I would really recommend it & I never right reviews but it’s just so good that I had let people know.
I agree with others who have commented. Myself and my 7 year old love playing this app unfortunately the app will just stop working after awhile. I have reinstalled this app twice and each time it will work very well and then all of a sudden you can’t get back in the app. Seems like this is a problem that’s been going on for a while and hasn’t been fixed. I have canceled my subscription but will check back at another time to see if they have figured out the glitch. The only reason I didn’t give 5 stars is because of the glitch.
Some of the hidden pictures are outside the normal view so you can’t click on them. I looked on the help options under settings and there is no mention of this issue. Also tried to call the phone number given and it just hung up after the recorded blurb. If you try to send an email, they ask for your whole address and account number🤨. I only gave it three stars bc of these issues. If they had good customer service and someone who looked at the pictures on a iPad, I may give it 4.5.
Hello, few things, (1) I click on the “APP SUPPORT”, it takes me to your website, tried sending the email. I get an error. (2) My main reason for trying to get a hold of support: I like using my iPad in landscape, especially since I have it attached to the magic keyboard. I open the app, right away it switches to portrait view, okay, thats fine, but as soon as I chose a puzzle, it then switches to the landscape view. Really don’t like the back and forth, any updates or plans to fix this issue.
I love the puzzles, was excited to download the app and happy to pay the annual subscription fee. But I’ve had the app for only a couple of weeks and this is the fourth time it’s crashed. Every time it gets to a certain number of new puzzles it crashes and I have to delete the app and re-install. I lose all of those puzzles and end up re-doing the same puzzles from scratch again and again. Enough already! There are enough of the same complaints being written - why can’t you fix this problem? This would be 5 stars plus, but I have to rate it a zero because of the constant crash problem. Please fix it so I can keep playing.
Poor design. If you enlarge the screen, you can accidentally touch /find a hidden object which disappoints the child. A double click should find the object, not a single touch. Also it doesn’t allow you to change that year of birth for other kids in the house hold. I will not be purchasing after my 14-day free trial. The books are better
I love playing with this app, but for the second time it has quit working. When I try to open it the icon starts to open but the disappears. I reinstalled it the first time but lost all the new puzzles I had unlocked. Frustrating. Now it has stopped for the third time. It usually happens after an IOS update. It didn’t work for a couple of months then magically came back to life. It was a whole new version, but with the same puzzles. Then after an update it is back to disappearing after the loading screen.
Love the game even as an adult. But it does keep crashing. If they can come up with such picture games they could at least fix the crashing problem. You have to delete game the reinstall and sometimes it lets you sign into your account other times it doesn’t. If you pay for a year you should be able to play without it crashing every other week! Please fix this game
This is my first time writing a review for anything. I was so delighted to find this app. Highlights was something I used to always enjoy as a child and the fact that I found the app to play as many puzzle games as a I wanted seemed so much fun. It’s been over a week I haven’t been able to even open the app. It just shuts out by itself. When I looked up the application on the App Store it said it had to be updated (which I did). And guess what? The freakin app still didn’t load. If I don’t get a reasonable explanation as to why this BS is happening I will unhappily unsubscribe from this application.
I’ve been doing “Highlights” since I was little, and I still do, today, but, I’d really like it if the developers kept updating the game, I’d love some new Racer Puzzles! I already did most of them! They’re probably my favorite puzzle! So, if your reading this, please do your best, just like you always do! Keep up the HIDDEN work! (Get it?;)) Sincerely, anonymous “Highlights lover.
This is definitely my favorite app. I am not a child, but I don’t care. I love it. But now I can’t play it anymore. The app acts like it’s loading, then closes. I’ve tried deleting it and reinstalling, which worked for about 3 days. Tried restarting my phone, checking for a new update, closing out of it completely and reopening, and still nothing. Pleeeease fix it, I’m having withdrawals 😩 (Not really, but still, please let me play again) 5 stars for the game, 1 star out of frustration that I can’t play.
Today is June 15, has there been a recent update? The app tries to open and the home screen comes up for a second then closes. Was working perfectly fine for me yesterday. I tried turning the iPad off and on again and that didn’t work. Running on iOS 13.5. Gets one star today since it’s not working.
This is a worthless app, it doesn’t work and then they steal your money. You can email the developer but they never respond and their policy does not allow refunds. DO NOT PURCHASE unless you need a nightlight because it just shows a perpetual white screen when it opens. I closed the app, uninstalled and when I tried to log back in, my password did not work. I put in my email address to get a link to reset my password and the email never arrived. What a joke app! Too bad you are not a person who can be criminally prosecuted for theft. I will call and write letters until I receive a response.
I am working on the puzzle of the month and it’s impossible to click some of the images, they wouldn’t click. Also, I pay for the subscription and I’m bummed that I don’t have access to the same library of puzzles online as I do on my iPad. Please work on it, highlights! Update: now I can’t access ANY of the content on the website. Yes, there’s always the free page but I’m paying for content and all I see is an ad for the online app. SO disappointed!
I absolutely LOVE this app. It’s very entertaining. However, I haven’t been able to use it for a couple of weeks. I’ll click on the app. It’ll load, then crash. The first time this happened, I deleted the app, downloaded it again and had to start from scratch. It’s disappointing because I paid for the year subscription and I haven’t been able to use it. I’m giving a three-star because when I’m able to use it it’s great. I just wish the app would work.
OK just is a full hour I hate this game guess what everybody say that just to remind you OK I’m definitely on the five but like why would you even be so mean to me I have a color picture of it and like people Willy so whoever made this game that is a bad game I don’t like it I’m sorry but just the game of it is not fun at all like oh my brother plays a role he doesn’t even know what it is well it’s definitely the baddest And you could’ve seen my face if you want to see my friend gave anyone the way but I still love me and you could’ve seen my face if you want to see my friend gave anyone the way but I still love you it’s 😭 I love you bye-bye
I had already subscribed to this app 2 weeks already, but I didn't get all of the puzzles unlocked. It still had the "GET STARTED" button despite the fact I already paid the subscription. Highlights Developers, could you please take the time to review my complaint? Thank you!
I am an SLP and the kids I work with have really enjoyed playing this during our virtual sessions. But, I just updated my iPad, and now the app is crashing! I’ve already tried reinstalling, and it’s still not working. It is a bit frustrating to pay for a subscription and have it be useless when there’s an iOS update.
Well, I have always ALWAYS enjoyed Hidden Pictures and even found the hidden pictures a couple of years ago (if that long); however, the cutesy design of the objects in this version are difficult to see to begin with, before u even start searching for them in the picture. U cannot zoom in on the objects and so looking for them is not exactly fun ... more like frustrating. It’s a shame. When I’m looking for a candle, I want it to LOOK like a candle. Disappointed.
I signed up for the monthly and do you still great 1 puzzle a day??? Have to wait hours and hours before being able to play another. Have complained several times....not sure if it’s worth a monthly subscription as much as i have always love the game.
This app is great, I love it. But it’s now crashing and won’t open every time I try to open it. This happened before and I had to delete it and reinstall it, but it deleted all my data. I don’t want to have to do that again. Please fix whatever bug is making it continue to crash every time it gets opened.
Had this app on two different iPads (mine and my wife’s) for our two kids. Worked no problem. After updating, can only play on my wife’s iPad since she is the one who bought the subscription. If my other child wants to play, it would cost an additional 30 dollars for the year. Bogus that you can family share the app but not the subscription. Complete rip off to pay 60 dollars for two kids to play. Completely not worth it. And now you’ve ruined my kids day during quarantine. Thanks Highlights!
My name is Tricia, I have a Brain Injury and these games really help me. I can learn new things and it inspires me to keep learning. I also find encouragement when I accomplish a task with and through playing these games from HIGHLIGHTS. Keep up the good work.
I have been paying for a subscription to this app for a few years now but lately the app has not been recognizing my subscription. I am frustrated and ready to cancel my subscription because I am paying for a subscription that I can not use. I tried to use the restore purchase option but nothing works. I have sent emails to the developer but I got no response. Then I read that if I want to get a response from the developer than write a review so that’s what I am doing now.
1- Your puzzles don’t fit my iPad screen, they are smaller. 2- When you zoom in, the game thinks an item is being selected, which is kind of annoying. And sometimes it would find an item, which is more disappointing. 3- The hidden objects are not the same size as the ones to be found. 4- It should allow for screen rotation. Sorry, not going with the subscription.
Bought a year subscription and created an account using my email and a password I created. So why isn’t that enough to gain full access to this game I already paid for. Instead they additionally ask for your Apple ID when using different device than which I made payment with . Like my daughter has an iPad I paid on my iPhone, two diff Apple accounts. Why when I log in on her tablet I need to also give you MY Apple ID?? The email and password should be enough for you people 😡
We did all the puzzles and I have not gotten any new puzzles even though the app shows a lock being unlocked over and over indicating we have unlocked new puzzles but that’s not true. We’ve had the same puzzles since the free trial. I have emailed, called, live chatted, but nothing has changed. Customer service is not good because I believe I’m talking to a computer and not a live person. It’s very frustrating because my kids love doing them.
I’ve become rather disappointed. I’ve enjoyed this game since I downloaded it. The app says the more you play the more levels you receive. Apparently this isn’t true because I’ve played all the ones it will give me without any new ones except for the daily puzzle. I will see if maybe I will get more with another “paid” month, if not I will be canceling ☹️
Highlights was one the best parts of my childhood and the hidden pictures was my favorite part! This brought me back to fond memories of sitting and doing these with my parents. It taught me to patience, determination, and how to have a keen eye. Thank you Highlights for the many smiles you have provided me over the years!! :)
My wife and I play this game every night and we always get to turtles then the app crashes and we can’t even open it up again. I even got a new phone and still doesn’t work. It’s disappointing cause as I said it’s was a nightly ritual for us. I’m just going to stop subscription and maybe find another game. Other than that the game was really fun.
I would give it zero stars if I could. The app fails to load and causes the entire iPad to freeze. I am forced to hard reset every time we try to use it. I have deleted and reloaded the app multiple times, hoping that would fix the problem to no avail. The iPad is less than 1 year old and is running the newest OS, so there is no good reason for this issue. Very disappointing as we love the magazine and the hidden pictures page in each monthly edition.
I’ve had this since October 2023. I have not received any new hidden pictures. I paid for a whole year. What do I need to do to get new pictures? I’ve done all the original ones several times. If things don’t change by October I will no longer care. I will cancel my subscription.
We keep crashing! On a roll, having fun then.... I hear a scream from my son. “NOOOOOOOOOO! MOM! Not AGAIN!” It’s a great app, if it would JUST continue working properly. I already sent an email to support and am SO disappointed by how many of the SAME reviews with the SAME response from support I’m seeing here over SUCH a long time period. If there’s no chance of resolution, do the right thing and pull your app from the store. Take the hit. Be honest. Do the right thing.
I quit and deleted the game after about ten levels. I would tap on the mitten over and over, nothing registered. Zoomed in, and it still wouldn’t highlight it. Some levels are also impossible to achieve three stars. From my understanding, you have to score under 1:30 to gain three stars.
Enjoy the timeless and award-winning fun of Highlights’ world-famous Hidden Pictures puzzles! Drawing on years of research, our puzzle experts have strategically crafted these find-it puzzles to provide meaningful benefits – and maximum fun for everyone. Every Hidden Pictures scene is designed to challenge, delight and motivate puzzlers, while strengthening attention to detail, concentration and other cognitive skills in an enjoyable, relaxing way. With every challenging game, you’ll see why Hidden Pictures Puzzle Play is the perfect way to exercise your mind and enjoy relaxing downtime — anytime, anywhere! How many objects can you find? In this interactive seek-and-find experience, you can explore themed puzzle categories, conquer daily puzzle challenges and discover multiple kinds of hidden-object challenges, including exclusive Hidden Pictures Puzzle Races. The more you play, the more puzzling fun you unlock! Join FREE for 14 days and get: •Instant access to 125+ puzzles, PLUS the more you play, the more puzzles you unlock • NEW puzzle challenges every day • 3 kinds of puzzles, including exclusive Hidden Pictures Puzzle Races • Log in to access puzzles from your smartphone, tablet and desktop • Access to web-only puzzle printables for offline play • A safe, ad-free environment Subscription Details • The first payment will be charged to your Apple ID account on the first day following your Free Trial Period unless auto-renew is turned off at least 24 hours before the end of the Trial Period • Subscription automatically renews at your applicable monthly or annual price unless auto-renew is turned off at least 24 hours before the end of the current period • Account will be charged for renewal within 24 hours prior to the end of the current period and will identify the cost of the renewal • You can manage and cancel your Subscriptions by going to your App Store settings after purchase • No cancellation of the current subscription is allowed during active subscription period Terms and conditions: https://www.highlights.com/store/apps/hp-privacy-terms ABOUT US HIGHLIGHTS FOR CHILDREN Founded by educators Dr. Garry and Caroline Myers in 1946, Highlights was built on the belief that “Children Are the World’s Most Important People™.” Today, more than 70 years later, every product is still designed to help children become their best selves Curious Creative, Caring and Confident™. COLTO Colto is a multi-award-winning play studio creating imaginative learning mobile play experiences for kids around the world based on original and branded properties. We strive to develop quality educational apps that kids love and parents trust. Our games are ethical safe and designed to be non-addictive for kids.
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