IT Guy at Indian Trails… can you do your job please? I was talking with one of the bus drivers, and it’s fairly easy to see that no one is happy with this bus tracking app, including the drivers. It’s garbage. Trying to find a route for the average user is next to impossible, and even when you do find a way to input a schedule successfully, the busses frequently disappear or spin in place. Being able to track a bus is one of the most basic pieces of info a rider needs, especially since there is only one bus a day. If you don’t have the money or resources to do the job, show this review to your boss. Maybe they will allocate something to you to help you to create a usable app for customers.
One thing is having late buses so frequently. A whole other is cutting information on their bus tracker as soon as a bus is late. This company is anything but well run. They refuse to even estimate how late a bus will be when you call customer service. What a game. What a joke. I just want to get somewhere.
One of Michigan Flyer buses never showed up. When questioned, they endorsed this app as their bus tracker. This app does not have Ann Arbor or the Detroit Metro Airport as departure station or destination. I don’t know what the deal is between Michigan Flyer and this not helpful app.
Indian Trails, a family owned company since 1910, provides bus transportation throughout Michigan and beyond. The Indian Trails Bus Tracker app allows you to plan your trip, provides bus stop locations and directions, departure times, and accurate predictions of arrival times for your bus.
