Italo Treno: treni e biglietti

2.4 (25)
35.3 MB
Age rating
Current version
Italo S.p.A.
Last update
11 months ago
Version OS
11.0 or later
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User Reviews for Italo Treno: treni e biglietti

2.36 out of 5
25 Ratings
1 month ago, Arizonapopi
Good trains. App easy to use
Good trains. App easy to use
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2 years ago, mkeating
Graci Italo!
Even though I may not use Italo very often I’m glad I downloaded the Italo app and signed up for Più. They regularly send promotional codes that saved me a great deal on my vacation travel. One minor issue I found: when adding a booked ticket to the Wallet app I can’t add two different tickets with different seat assignments when the first initial and last name are the same. Anche se non posso usare Italo molto spesso, sono contento di aver scaricato l'app Italo e di essermi iscritto a Più. Inviano regolarmente codici promozionali che mi hanno salvato molto durante i miei viaggi di vacanza. Un problema minore che ho trovato: quando aggiungo un biglietto prenotato all'app Wallet non posso aggiungere due biglietti diversi con assegnazioni di posti diverse quando il primo nome iniziale e il cognome sono gli stessi.
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6 years ago, Lovespm
App doesn’t allow seat selection
Be careful! When purchasing tickets on the app it will automatically assign seats for you instead of having the option to choose like when you book through the website. This was very frustrating since changing seats is impossible to manage online unless you call their customer service line or go to the ticket booth at the station. Otherwise the app is fine. Please just allow us to choose our seats!
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5 years ago, Kenlmhc
Has some serious bugs
I booked 5 passengers on Italo from Milano Centrale to Roma Termini. However, two of us have the same name. I First used the short version of my first name to tell us apart. But, there is no way to download the tickets to Apple Wallet because it just lists first initial and last name. So, paper tickets? Really? We have different seats reserved; and the program can’t determine its two different passengers. Also, no online support on website. Calling from the USA would be too expensive.
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1 month ago, Y.H. L
Delay compensation cannot be claimed through app
Don’t waste your time and money on Italo! Use trenitalia instead. One of my Italo trains were delayed for 3 hours. I was hoping to file a claim for delay compensation, but the process is confusing, lengthy, and cannot be done on the app. It was so easy with Trenitalia! I will not use Italo again next time I visit Italy.
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4 years ago, EnTer78
Apple Pay
Lack of Apple Pay as option for payments... it would be great to have this option as well to speed up the payment process...
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5 years ago, Dowatchagotado
Free internet? NO
Tried to connect for my entire ride from Naples to Rome. Connecting to WiFi was easy. But there’s no internet. It like their WiFi router is working but the modem isn’t. Terrible experience, waste of time and couldn’t do the work I was planning to do on the train. Don’t give a crap about the app. Just downloaded to see if it would help me get to the internet- answer is nope.
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5 years ago, Hamletradiohead
Still not able to add to apple wallet
Thanks for trying to fix it after I posted a review. However, it is still not able to add ticket to wallet. After clicking the button, it prompts “it was not possible to generate Wallet pass, we invite you to try again. “
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6 months ago, CRB2
Unable to create a new profile
Trying to set up a new profile. It keeps telling me that a profile is already created with the email on file but when I try to use forgot password, it says email invalid.
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1 year ago, CloudIT
Why can’t I see the platform of the train?
This is a very basic information. I assume its the column named “track”, which is always empty.
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2 years ago, Grant Review
Sends promotional notifications
This app is sends promotional notifications and doesn’t accept Apple Pay.
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10 years ago, Georgi-Whoa!
Great app
Intuitive UI, easy to use. Use it often for schedules and booking when traveling from Venice to Rome.
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1 month ago, theR3alWeeZ4rd
Doesn’t accept Discover credit card
Why it doesn’t accept discover credit card?
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2 months ago, Jeffreymitch7
Update to App - Now not working
I update the app met notice I received when I logged in and not the app force closes after I pick a train
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5 years ago, All-Nighter
Used to be a decent app
Their trains are so much better than their apps.
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5 years ago, reybee01
Is it so hard for the ticket you bought appear on my ticket?
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8 years ago, GFerdi
Nice but the watch app does not even open
Good but can be improved, in particular the Watch app does not even open...
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5 years ago, bobberbox
Needs Improvement
What good is the app if I cannot search for my ticket by the ticket code. There is a serious lack of functionality and the gap between the website and the app is still too far for this to be considered anything but a beta version. Much is to be desired.
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6 years ago, Simon yinyyyyy
Too many errors and session expired
This app can only buy tickets. Other functions never work only errors or session expired.
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6 years ago, LeLeX_ClouD
Log in error
Can’t login nor from website nor app.
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6 years ago, Vitdavid
Really bad app for a good train company
Bad user experience, bad design and doesn’t accept certain Mastercards
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8 years ago, PatBateman23
Good idea, bad execution
Unfortunately the app is not ready and full of bugs!
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6 years ago, PandaSlash
Nice Trains, Terrible app
Can’t even find my reservation. Says not located. ¯\_(ツ)_/¯ Italo....allocate more budget to develop a better app!
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5 years ago, SmileDoc8878
Doesn’t Allow Registration for Non-Italy Users
I thought the App would be a good place to have additional copies of the itinerary and Ticket Code. But it doesn’t allow for addresses outside of Italy.
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6 years ago, galimba-it
poco funzionale
i menu’ a scorrimento sono perdi tempo e non ci sono opzioni per le stazioni preferite. il biglietto va in archivio appena il treno parte e se non guardi prima in che posto sei... tanti auguri! l’opzione per registrare una carta di credito rimane tabu’😱. forse va registrata dal sito... ancora più tabu’. una volta inserito il codice sconto, quale sconto mi e’ stato applicato, rispetto al prezzo che mi compare? ...mah, qui ci vedo poca trasparenza treno e servizi sono grandiosi ma l’applicazione ha tanto margine per migliorare
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