Too bad there isn’t a 0 star feature. Bus tracker does not show accurate location. I went to exactly where it was, called customer service three times and was told to wait where I was because the bus was coming. The bus literally drove right past me, and then when I called a new lady told me I was at the wrong place even though I was on the exact pin shown on the app. Wouldn’t refund us and was very rude to me and my mom, not sympathetic at all. I will never ride jefferson lines again.
Don’t bother downloading it. It’s junk, always down, and when it’s up, it never works properly especially its bus tracker . To make matters worse, Jefferson lines could care less. Use their official website instead.
This app is honestly so easy to use. And it’s super helpful when I’m on the road and want to check travel alerts or tracking my bus wherever/whenever. And the mobile ticket pass is super convenient when I’m on the go.
Your app works like complete trash. If you're going to make one at least have the decency to put some actual effort into maintaining it :/. It won't even let me login with my account so you get a zero right off the bat.
Very very frustrating experience. The bus tracker feature did not work, and the app kept crashing as I tried to use it even the find a bus stop feature was a struggle with the app freezing and crashing every few seconds.
Bus tracker doesn’t work properly. Wouldn’t pull up my city. Deleting entry in the departure field took several attempts. Please fix. No confidence in rest of app features.
Go Contactless. Easily access innovative travel tools from your phone to assist you while you travel. You can now purchase tickets, find nearby bus stops, monitor travel alerts, track your bus, and more without the unnecessary interaction. Download the Jefferson Lines Mobile App 2.0 for free!
