TLDR: Book a different airline This is the worst travel app I’ve ever used - Doesn’t track language preferences - Forces you to confirm the same flight information over and over to make a change from your profile - Can’t change flight outside of hours there’s no staff M-Fri 9am-6pm - Can’t check into your flight for SK travel - No flight check in details informing you of expectations/restrictions This is meant to grab your money only! App is designed for you to buy a ticket and then incredibly hard to edit anything no matter how soon after buying ticket you want to make change. Then if you do manage to edit anything, which can only be done by canceling and rebooking, they charge you fees! (50% of flight. 100% of additional purchase fees like baggage bundle or seat choice) Jeju Air should be ashamed of themselves.
Jeju Air is a budget airline, so I give them some grace. However you cannot check in online or get a boarding pass unless you are a Korean or Japanese national! I wanted to share in case you wanted to book for the cheaper prices. The long check in lines at the airport have consistently been a headache and have almost made me miss my flight
The website is buggy and the app is no better. Lost count of how many times I tried to book a flight through the website and app. Are you guys trying to bring in customers or chase them away with your absolute shambles of a website/app? Fix it.
So I booked a trip and after it said booking completed, the app automatically crashed. What’s worse was that I never got a confirmation e-mail regarding my trip. I tried calling and asking Jeju for help but haven’t gotten the help I needed. My money from my bank was deducted but I did not get a reservation number at all.
This app is notorious for not allowing you to login even when registered. It will never save your ID and the navigation needs a lot of work. Many bugs, this app needs a complete overhaul. I would like to use this airline more often but the inconvenience of this app instantly changes my mind. Do better.
This app keeps asking users to download the new version, which is simply another class of crap. I wish I could disable the notification setting but just in case my next business trip may include itinerary for this airlines
I am able to find flights, but when trying to book, it keeps asking for more time to total the order. This is so frustrating. I’m wasting so much time trying to do something so simple!
About 5sec after logging in the app crashes. And the auto login function is not working either. Can’t test any of the apps features because it crashes before it can get off the ground. 🥁🙈 I’m using iOS 11.0.1
I booked two flights and received a confirmation email. Now the app won't let me login at all. I have spent a few hours on this. Extremely frustrating.
One of the worst Apps I’ve ever used... Registration fails at password even though it matches and follows the 8 to 10 character requirement. Also, when attempting to issue boarding passes it fails and is difficult to get back. Horrible UX...
You can’t even enroll ur self as mobile app is keep appearing error message to type in password. Who the hell made this app? You guys need big time bug fix.
Literally my title says. I can’t login using my ID created with Naver.com. Then do i have to create another one specifically for mobile ver.? Mobile ticket also is a joke. I couldn’t receive the ticket due to the error so I had to stop by the check-in stand. Then what’s the point having this app? This is the most useless app I’ve seen.
깔끔하고 알아보기 쉬운 어플리케이션 입니다. 제주항공 만의 색깔이 잘 드러나기도 하구요. 여행일기 관련 메뉴도 있는데 잘 이용해봐야 겠습니다 ^^ 작년부터 제주항공을 이용해서 오사카 너무 잘 다녀왔습니다. 그 때는 어플리케이션이 없어서 컴퓨터로만 알아보고 예약을 했었는데, 이젠 앱을 이용해서 예약을 더 쉽고 빠르게 할 수 있겠군요 호호호~ 3월 말에 제주도, 4월 말에 후쿠오카 여행을 계획하고 있습니다. (4월 후쿠오카 항공권은 이미 제주항공을 통해서 예약한지 오래에요 ㅎㅎ) 이제 어플리케이션 자주 봐야겠네요. 앞으로도 많이 많이 번성하는 제주항공 되세용~
Korea’s largest LCC JEJU AIR introduces a renewed World-Wide application for our dearest customers. Enjoy our various services including simple flight booking and quick boarding service. We provide 24x365 seamless service so you can access to the Jeju Air application from anywhere in the world. [Main Service Functions] - Booking and management - Reserve seat, extra baggage, and in-flight meal with purchase - Check flight schedule, inquiry of departures and arrivals - News and Event, Promotion - Simple issue of domestic/international boarding pass - Provide 7 languages including Japanese, Korean, English, Simplified Chinese, Chinese, Thai, and Vietnamese - Notification services based on GPS within the airport - Useful contents on Airplane mode - Push notifications of real-time booking & boarding information - Simple payment service such as Kakao Pay, WeChat Pay, and Alipay. - Travel information for tourist who visit Jeju Island. - Offer various discount coupon for special price - Easy SNS Log-in through Facebook, Naver [Selective access rights] - Location: Find nearest airport, Beacon service
