1 year ago, mctoast
Such a clunky, crappy app.
The keep putting out “updates” which are really “downgrades” and they keep dragging the app lower and lower. Interface is slow (because instead of the app using a native interface, it’s just a link to the crappy website), non-intuitive, sometimes confusing, the seat maps are too small, the seat maps don’t show up (this is during the flight select phase), no information about type of aircraft displayed that I can see (or at lease, find, during the select flight phase of the process). And why can’t I select a fare type before selecting a flight? You used to be able to do that. Now, it just defaults to “basic” (really? who chooses that crappy option?) and, if you’re not careful, you may book that by accident. Once upon a time, a long time ago, the JetBlue app was so easy to use. More intuitive, faster, and more responsive. Then somebody came in and, probably in the name of cheapness, decided to make the app just a shell for the website. Well, it stinks.