NEVER EVER use this agency. If I could give them 0 stars I would. I was scheduled to fly out of JFK to CDG on the 31st of august. When I originally bought the ticket the flight was scheduled to depart at 9pm, I live in Philly so I bought my bus ticket believing the flight was still 9pm because that was what was on the agency’s website. However, as I was on the bus on my way to New York I checked in with the airline and they had switched the flight to 5pm instead and I wasn’t scheduled to arrive to New York until 3:30pm. So impossible to make the flight. I called the agency and they told me they never received a notification. I then called the airline and they showed me proof that they sent the notification out on July 14th at 2pm. The agency never updated. I called back the agency and they were unwilling to help me, unwilling to let me speak with a manager, and kept telling me to call the airline instead. In the end I ended up spending an extra $1200 for another flight. Please avoid these guys. They are scammers.
PLEASE DO NOT USE THEIR SERVICES! I bought 3 tickets to Morocco and was over charged, so my bank corrected the amount only to find out that the ticket was canceled with no warning until I was ready to check in for my flight at the airport. I’ve been going back and forth for months on getting a voucher or my money back and they did not take responsibility at all. THIS IS SCAMMING. They stole $3k of my hard earned dollars with no explanation even after I sent proof from my bank to their customer support. If you continue to use their services after numerous of horrible reviews then that’s on you. I’ve learned my lesson and pray no one get their money stolen like this company stole mines!
If I could I wouldn’t give them that one star , this is because they provide the worst service. All they do is steal your money. They freaking stolen my money $174 . My flight was canceled, then they sent me an email about to choose an option either fly a day early or get a refund. I choose a refund, then got another email says they will refund me no later than 3 months because of the pandemic, after they will get the refund from the airline. I contacted the airline and this agency got the refund, it’s has been 6 months. And I got no refund. It’s gone. The worst agency to buy anything from. By the way. You can’t even contact them .
I just started reading the reviews after booking and it’s pretty negative. I booked my flight without knowing they would overcharge for standard services offered for free by other companies. I called their customer service which was unprofessional and not very helpful. Pretty confusing when they charge in Euros and pull some stuff like that. Would not recommend again. The booking information is in the e-mail sent to me so that is the only good thing.
We lost 2300€ because we made the decision to use this agency. We bought the flight as “modifiable” under certain conditions. Unfortunately due to Covid restrictions we needed to postpone. After one week of calls to agents (some were rude and unhelpful), they would send a generic email saying the dates requested are not valid. The airline confirmed to us the dates are valid but it has to be done through the agency. But the agency completely refused to help us and we couldn’t get a refund or modification. Awful mistake.
Never use Lastminute! They are fraud! They take the money for the reservation from your card. But they do not automatically book you with the flight companies - you have to wait for hours and hours for a confirmation if you ever receive it. Most probably you will miss your "booked" flight. Than you wait for weeks to trying to file reports and get your money back from the bank eventually. :( :(
Be careful my people never buy from This company is a nightmare save time and money The only way I’ll change my mind about the company I need a total refund of my very hard earned money Checkout my information Rodolfo Giraldo Otherwise my reviews will be everywhere I can leave a negative review about this incompetent company.
July 9, 2020, is a Thursday, not a Saturday. I’ll just use the website. Thanks so much. No way to price a one way flight. Only returns. Putting the year 3106 on my searches (it’s 2563) so they fail to give a result. I have a credit on here or I honestly wouldn’t bother.
STAY AWAY! Their are just thief! No support! Hotel described as for adult only, full of kids and playground! Literally resort made for kids! No support, no reimbursement. Worst staff ever dealt with. STAY AWAY
Downloaded the app to my iPhone and my iPad to find a hotel room near Heathrow airport. App is literally unusable on iPad, and on iPhone, it has no option for filters to any area narrower than "London," gives an error message for searches on London Heathrow, and takes over 2/3rds of the screen to promote hotels rather than showing the full map. Their website is much more usable than their app. Gave up and deleted it.
This site is a rip off they over charge you and also have hidden fees that don't show you into you then paid for it then you look at your account and start wondering why the charging you more then what they then showed you will never use this site again
This app appears to be useless for Americans do to the fact it shows you the rates in pounds. I've emailed them twice and no response I tried to click the help tab and it just leads to a phone number that doesn't work.
My sis and I decided at the last minute to get a hotel in Benalmadena, Spain after spending 10 days in a condo. We wanted a little pampering and we found a five star hotel for 3 nights for $987. The same hotel on hotels.com and booking.com was over $1600 for the same 3 nights. I don’t know if it’s a fluke, but I’m going to try them again for sure!
J'ai payé ma valise cabine, et lorsque que je reçois mon billet on me dit qu'il n'y a pas la valise cabine inclu. Lastminute m'ont fait ça 2 fois. Fuyez c'est voleurs.
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