LUISAVIAROMA - Luxury Fashion

Shopping
Rating
4.9 (3.6K)
Size
31 MB
Age rating
4+
Current version
2.1.195
Price
Free
Seller
luisaviaroma
Last update
4 months ago
Version OS
14.0 or later
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User Reviews for LUISAVIAROMA - Luxury Fashion

4.9 out of 5
3.6K Ratings
3 years ago, Slap N the Face
Greatest shoe app
I have the best of shopping and shipping with the app. Sets up easy for quick check out. In the shoe game being able to get through checkout is half the battle.
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3 months ago, Chloeeeeeereeeeeeeeee
Worst customer service ever
One star is too generous. First of all, the customer service here is the worst. There’s no live chat, and you can only communicate via email, which is very slow. I ordered an item and paid $14 for express shipping, but the item took forever to arrive. There’s no point in paying for express shipping, but there’s no other option, so I had to pay. I didn’t include my apartment number, so I contacted them, and suddenly they applied for a return on my item without asking me. I was planning to retrieve it myself even if it got lost, but they returned it without my consent and then said it was my fault and wouldn’t refund the shipping fee. I didn’t request the return; I still want my item. I told them I would pay again to have it sent, but they didn’t understand and kept talking about a refund. Never order from here. The customer service is the worst. In this day and age, there’s no live chat, and their email response is extremely slow. While I’m getting frustrated, they reply only once a day.
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4 years ago, EnzoStJohn
Great but two little things
It’s literally good because there’s a bunch of brands to buy from. 1. When you go to the “brands” category and you click “Gucci” for example, when you go back it takes you right to the top, to the A category. 2. You can only have 50 items on your wish list. I put stuff that I like there so I have more than 50.
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3 years ago, Inessa gold
Better site for online shopping.
I love do my online shopping with LV . Many new clothing every month in the site .Good price . Very good customer service.
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3 years ago, anon_kc
Used to show available sizes!
What I loved about this app was that it showed you what sizes were available on the main screen. Now you lost click optimization, I have to click on the individual listing AND click on the drop down to see the sizes. Go back!
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9 months ago, Big Yaedababe
False shipping information
I ordered an item and the only shipping option was 1-2 days however my item didn’t ship until 5 days later and it was not received in 2 day even after shipping. I though me placing the order a week and days in advance and using 2 days shipping my order would’ve arrived on time but it didn’t
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3 years ago, Braeden Max
God awful
Quite literally any limited release this app just crumbles. Never ending story of errors, loading screens, payment issues, shipping issues..you name it. Never once have I had any success on ANY drop on there. Absolutely 0 bot protection except when I have to submit my request multiple times and then it thinks that I am a bot. What a joke. Get your act together
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2 years ago, BrownLeatherPantsDude
Order status is still ‘processing’ after 5 weeks
I ordered an item 5 weeks ago and the status is still “processing” but they took my money the day I put the order in. I have contacted Luisaviaroma multiple times but no response, no refund and no item is being shipped. Ho! Don’t worry, PayPal is just as useless with their guarantee program.
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2 months ago, Yuzu-chan
Premium Shopping Experience made Consistent
They just check all the boxes, you name it, yes they do that 😎
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2 months ago, LightCooking
The app vs others
App deletes earned points if not used for certain of time even though earning them in profile takes the longest time to be updated The express delivery is not an express with expensive delivery with hangers that cause customs to open packages The same items in competitive apps but with more expensive prices
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2 years ago, fkarolewski
Use the website, don’t bother with this App
Downloaded, deleted and reinstalled it numerous times. Re-started my phone as well and it still didn’t help. It either locked up on the first page or then took forever to load the second page and then locked up.
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2 years ago, DJ TOMMIE
High End to Low End
I love to mix low end fashion with high end luxury fashion. LUISAVIAROMA is great for having the flexibility to accommodate people like me! Love 🖤
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6 years ago, CantSeeMeNorBeMe
Store credit
If I have a store credit AND I have a LVR credit from points I redeemed I think I should have the right to use both when I am making a purchase.
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8 months ago, Medicofski
Not that great
While the items are great and the quality of the merchandise is super, the app is poor. Filtering is not very user friendly, and I often get a red message balloon on the app icon but I cannot find what it refers to.
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3 years ago, SNICKLE-FRITZ
I love this site
Amazing deal all sizes and fabulous customer service 🥰🥰🥰
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4 years ago, gardog012739261037
Feel like being scammed
They fool you with their lvr points and you can’t ever use them and if you there such high shipping fees.. this site is my super last resort if an item i want is sold out else where
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4 years ago, Linslo23
I think LUISAVIAROMA just became my favorite online store
Convenient, easy to use and wonderful perks!
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4 years ago, whites410
Good app just a lil bugs y’all have to get rid of
It’s good just some bugs
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6 years ago, arleneacocina
Almost a 5
I love the LVR app but I wish you could apply your available points at checkout
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1 year ago, COtigershark
Shopping
Great selection of designer clothes !
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4 years ago, Grandma RN
Poor website
The website was not ledge able! All the descriptions were in 1/2, impossible to read!! Very frustrating!! Hope my order comes correctly!!
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2 years ago, SlimJim__
perfect just needs more payment options!
^
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1 year ago, Teshatesha12
Never got my package that was supposed to be signed for
Took my money no order no nothing keep emailing them no answer just sad i want my money asap
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3 years ago, tuffntiny
Doesn’t work
Can’t even start it on iPhone. On iPad can’t read anything it’s all cut off. So mad. Could use the discount that they offered with the app
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3 years ago, shoppingmaverick
non functuoning app
no categories a re listed app not working properly too frustrated to shop
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3 years ago, feazybaby
Mr $hort
Awesome can’t wait to get my item
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3 years ago, CelebNB
POOR PLATFORM DESIGN
NEED better design platform - too slow and at checkout basket , doesn’t have remove button to removed items from basket.
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1 year ago, Nobel unique
Terrible
It is not user-friendly for individuals using screen leaders. Please fix.
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6 years ago, Michal Dusek
Best shop
Best shop
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2 years ago, ArtsyLeigh
App Doesn’t Work
The app doesn’t work. I’ve downloaded and deleted 3 times. Can’t get past the first screen.
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10 months ago, MyrtoAna
Awful experience
WORST CUSTOMER SERVICE EVER. Delayed orders and not management available to speak to EVER. Very poor quality for a supposedly high end store.
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9 months ago, idgi4
Hip
Cannot register. Been ordering for years but now can not.
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6 years ago, AnjunaFan!
Great app!
The LVR app is awesome and easy to use.
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5 years ago, SAOK83
Love it
Thanks 🙏🏻 really great
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4 years ago, Just fix the bug!
Flash back
Fix the bug!
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9 months ago, quadzila
Ecxelet
Really good staff
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3 years ago, Lenilegendz
great
good app and responsive
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3 years ago, Kmahdi98
Great
100% great
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3 years ago, resto.man
Shoes
Nice
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4 years ago, Memo Sh
Hot
Why is my iPhone 11 gets so hot when I use this app ?
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8 months ago, Real-one
Versace
Unique items at great discounts
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2 years ago, Guillleee
Buena página para comprar
Buenos precios
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10 months ago, La yorde
Lo peor
Me comité un vestido off white y me cancelaron la orden y no me han hecho el reembolso o sea nadie me devuelve mi dinero ni me dan respuesta de nada .
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3 years ago, El Mister Chaparrito
Buenísimo
Buenísimo
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6 years ago, MHKSandiego
LC30
I found this promo code to be deceptive. Items were included under the last chance 30% off link that did not actually offer a 30% discount. The only way to determine was to place in my cart. It was quite time-consuming and not necessary.
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2 days ago, ZJQOOOOOOO
Great place for shopping
Great app
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Description
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