There are Great features in the app, awesome things no car rental company had provided before, but still needs tuning a bit, issues I see from other reviews seems be something I also experienced but the app looks like is not complete seems to be those guys still working on development of the whole thing. This is something car rentals don’t care to do for their customers so I still gave 5 stars for their efforts. I’m sure few months from now this maybe a great thing for customers!
Most locations just display the annoyingly amateur “Oops!” message when you’re trying to book a vehicle. Several of the locations do not display any vehicles when trying to book a reservation, even if you try to enter different valid pickup and drop-off dates and times even weeks or months in advance. The “Massachusetts” state option field is still left totally null and blank, even though NEXTCAR lost their Dartmouth, MA rental affiliate/franchise years ago. App also omits the rental location’s policies, restrictions, and contact information.
My experience with Next Car Rental was absolutely dreadful. The woman at the registration desk was incredibly rude and unhelpful. After finally directing me to find the car, it turned out to be locked and inaccessible for 40 minutes. During this time, the woman disappeared without any assistance. Additionally, the rental price initially quoted was doubled upon final payment, making it the most expensive rental I've ever had. This was a completely impractical and awful experience overall. I strongly advise against renting from them.
Scam rental company. Prepaid a luxury car, they refused the class of car I reserved when I went to pick up the car as I am a resident of the state, and offered to “downgrade” the reservation. Wasted time and took my money for several days, and I had to call them to get a refund.
This App allows users to book a rental vehicle. This app also allows user registration and online payment for rentals. Since 2003, NextCar has been the largest locally owned and operated car rental company in the Mid Atlantic region of the US. Our corporate owned locations and staff span the area from Capital Dome of Annapolis to the ballparks and attractions in downtown Baltimore and its suburbs in the north and west, from the rolling hills of Frederick through the busy suburbs of Washington, D.C. and Northern Virginia. In 2015, NextCar began franchising as part of the International Franchise Systems family of car rental companies, and we are very proud to now have locations in Clearwater, Florida, Dartmouth, Massachusetts and on the Caribbean island of St Martin on both the Dutch and French sides of that island. We are seeking new partners to grow NextCar in markets around the world, and we invite you to explore the franchising information located here. We like to think of NextCar as our customer's best choice for their 'Next Car', whether that NextCar is a brief rental for only for a day or two, or for a longer term rental need. Whatever the need, NextCar is your source of quality rental vehicles at lower rates. We truly value our customers and take pride in providing them with great service. Trust your next rental to your hometown team! NextCar is a proud supporter of the Yellow Ribbon Fund, and is a wholly owned subsidiary of the Fitzgerald Automotive family of companies. Fitzgerald Auto Group has been recognized by the National Capital Business Group’s Ethics Award for 2011, by the National Safe Kids Foundation for their work with child safety seat installation, and by the Environmental Protection Agency’s Leadership Club as a Green Power Partner.
