Deals? Check. Hotels? Check. Contact Info? Check. Manage your reservation? Can't comment. Because: New Membership Signup? Check. Old Membership Login? Not there. Fix that and it could be a solid hotel travel app.
Unbelievable bad for an Hotel app 2023… I’m using more or less all the different Hotel booking and locality apps, but a hotel app which is not able to transfer a booking to the calendar, an app which is not showing the booking in the app, or where you are not able to to change profile data is completely useless.
You choose day of tomorrow to make a reservation and it confirms today !!! If one wants a school case how not to write an app this is no 1 on my list . You have to put in country prefix of your phone number and it’s sorted by flag icon !! Or who knows what . After 4 min still unable to find my country . How can an international company come out with an app like this . Embarrassing ….
I can’t say much about this app because I can’t even log into it. I have a sign on and password, but every time I enter them I get a message saying I need to complete the captcha test. However, I can’t complete that test because it is never presented to me!!!! Useless!!!
I can’t believe this app keeps errors from looking up booming numbers. This is been going on forever so I don’t think this app is getting any kind of support. invalid parameters mi: Reservation: *******5314 cannot be processed, user does not have partyld invalid parameters were send in the request
Having used the app I came to realize how bad it truly is when trying to make a booking: submitting payment was impossible, trying several times with somekind of server error. Had to book with same info on webpage. Managing booking also impossible, server error again, upps what a coincidence. Finally tried to submit app feedback through the feature from the app menu, arrived at a 404 page not found...what an embarrassment for this lousy webapp!
Lovey stays at NH Hotels, but app is not at the same hotel standard. This app does not provide the same account information as the website. Past reservations can't be removed from my reservation list, future reservation aren't listed (website has same problem), and rewards activity isn't always accurate this requiring an email to customer care to correct the issue.
IPhone 7+, loaded app to perform hotel pre-check in for NH Amsterdam Schiphol Airport. App required a reset of my password three times, finally get to room selection and error message when entering payment info. Wish it worked, we wanted to drop our bags and get to the city as quickly as we can. We only have 24 hrs before our next destination.
I tried to use both the iphone X and ipad platforms and just waisted my time. All you get is a “local error” message and when I tried to contact “NH Rewards” option in the contact us section it indicates “null”. Way to go if you want to have “loyal customers”...
This app is virtually useless. After I log in, it never finds my upcoming booking, and I have to manually enter confirmation number, name, and date. Why bother having this unhelpful app?
App will not allow previously made reservations for future stays to be added or saved to “My Bookings”despite being logged into a user account. It pulls the information, but gives the error code, “language parameter not found” when selecting “Add To My Bookings”. It’s inefficient to have to reenter all the information every time to see any detail of your trip.
1. The app does not accept my username and password combo; yes, I double checked to make sure they were correct. 2. My reservations do not come up. Jason-
Download the new NH Hotel Group app. We improved it for you. Now find and book your hotel faster. Now, with offline reservation access! A new app that allows you to take you favorite hotels with you on your iPhone and iPad -Now you can check-in online and choose your room in selected hotels. -Reserve, modify, or cancel your bookings anywhere -Save your recent searched and favorite hotels. -Access your bookings and helpline numbers even when you’re travelling without internet access. -The best hotel rates. -Find your hotel on the map thanks to the new "location" function. -A new design to make this part of your life easier -New pictures and galleries in all hotels, including rooms and NH Services. Already an NH DISCOVERY member? Take advantage with the hotel deals offered in the app just for being a member of the NH community: -Free nights in almost 400 hotels around the world. -Be the first to receive the best NH Hotel Group deals. -Manage your points and redeem them for hotel rooms or services whenever you want. Offline? No problem. All your reservation are available anytime, anywhere with the new offline function: -Help lines and customer care phone numbers in case of doubts. -Possibility to check your points and NH Rewards category. -Manage your bookings and plan your trip. We know what you prefer and how to help: -Look at hotel reviews written by guests, just like you. -Improved filters: price, destination, close to the center, or number of stars. -Check out the photo galleries. -Discover what the hotel has to offer: gym, spa, airport shuttle, swimming pool… How’s it work? -Log-in, select dates and destination in the hotel finder. -Filter the results and choose your hotel. -Choose your room with the best price available. -Book and check out your hotel on the map. Time for dinner? The new NH Hotel Group app offers you great options for award winning Michelin Stars Restaurante. Restaurants like Domo or Diverxo in the NH Collection Madrid Eurobuilding or the Five Flies (D’vijff Vlieghen) in the NH City Center Amsterdam. Call from the app and book your table directly. Need to organize a Meeting or Event? -Wide variety of meeting rooms. -Find the best place for your private event. -Call from our app and let our experts advise you. As one of the 25 largest hotel chains worldwide, NH Hotel Group offers a wide variety of products and 4 different brands to suit your individual needs: NH Hotel Group has urban hotels in central locations, NH Collection: a Premium brand for our most discerning guests; Nhow offers unique designer and thematic hotels, whereas Hesperia Resorts offers perfect vacational and relaxing locations. With NH Hotel Group, you’ll find a place to relax and feel at home: hotels with charm, hotels with spa, hotels close to the airport or vacational resorts. Should you be travelling alone or with family, for tourism or for business; download the app and start to enjoy all the exclusive advantages of NH Hotel Group.
