Palladium Hotel Group

Travel
Rating
4.7 (5.2K)
Size
34.5 MB
Age rating
4+
Current version
5.4
Price
Free
Seller
Mobail
Last update
1 year ago
Version OS
11.0 or later
SplitMetrics’ Apple Search Ads Benchmark Dashboard
Take a data-driven approach to scaling your Apple Search Ads
Get my benchmarks
SplitMetrics’ Apple Search Ads Benchmarks are based on
4.5M
keywords
1.2B
impressions
109M
taps
71.7M
downloads

Apple Search Ads Cost Analysis Benchmarks for apps like Palladium Hotel Group

Grow your app with SplitMetrics’ Apple Search Ads cost benchmark data on CPT and CPA, measured Worldwide.
SplitMetrics’ Apple Search Ads Benchmark Dashboard
Take a data-driven approach to scaling your Apple Search Ads
Get my benchmarks

User Reviews for Palladium Hotel Group

4.71 out of 5
5.2K Ratings
10 months ago, Chuletta grande
Mr
Gorgeous young staff, extremely talented, extremely attentive, extremely pleasant. It’s been a wonderful experience. I had the privilege of being able to celebrate three special occasions, birthday anniversary, and Mother’s Day here and they treated my wife like a queen. She’s in heaven.
Show more
1 year ago, Soccerdudebja
Could be more user friendly
The app is pretty nice because it lists daily activities to show what is going on around the resort, but it could definitely be more user friendly. The activities could use better descriptions so people have a better understanding of what they are. The in-suite service menu could definitely use an overhaul. There needs to be a way to fine tune your selections, instead of pretty much having to re-write everything in the comment section due to lack of customization options in the selection process.
Show more
2 years ago, unhappy renata
Awful experience
I arrived on the 12th, and been unable to use the app because my information was entered completely wrong in the system. I kept being told that I was doing something wrong. It wasn’t until the local concierge nicely helped me and discovered there was the wrong birthday. I lost 3 days of reservations at the restaurants I desired. Unable to order room service too because the app was not connected. The phone in room was broken so We were had limited resources there too. Don’t think I will be returning to this resort.
Show more
2 years ago, kingmaneasta
Worst
We are traveling with a group of 10 and they can’t accommodate a table of that size for dinner. They require a reservation a day in advance and everything is always booked. Reservations open at midnight and are full by 12:05, leaving only the buffet, which still won’t let us sit together as a group of 10. 6 is the max they will let dine together. We booked a family reunion trip and can’t even eat a mea with my 85 yr old mother . They are making her choice who she has to sit with . The service is sub par and the place is over due for a good cleaning.
Show more
2 years ago, tumblemonster
Terrible, nearly useless app
This app is almost useless. Either the resort overbooks to the point where they don’t have enough tables to feed everyone dinner, or they purposely force you to use their inefficient human butlers for some dumb reason, but either way the app reservation system is an exercise in frustrating futility. The rest of the app is mostly incomplete and unresponsive, providing no detail into anything you might actually want to know (restaurant hours or where to rent paddle boards, for example).
Show more
3 years ago, Bamagirl577
Our stay
Over all a great experience but you will do a lot of walking. Carts will drive past you and not pick you up. The infinity pool staff are wonderful.
Show more
1 year ago, 22robin
Easy to use
I wish there was a filter to quickly see only the restaurants that had times available and/or filter by what time was available.
Show more
2 years ago, wakeupandsmellthedeepstate
Service
Roxanne at the front desk/manager was the best she is impeccable. Her customer service goes above and beyond what one would expect. Please let her know how much we appreciate her help
Show more
10 months ago, upset travel guru
Eh
We were told we would receive VIP service; haven’t. Told that we weren’t going to be “sold” anything at the presentation; that was attempted. The food hasn’t been the greatest. Can’t get a washcloth to save our lives. And there’s no waitstaff offering drink service on the beach!
Show more
2 years ago, DcoyPapii
Great Experience
My husband and i had a great experience. The customer service has been top tier, extremely accommodating. TSR resort and this app has made this a great experience!
Show more
6 years ago, Xx ultimate forge xX
App works!
I don’t understand these other reviews because I downloaded it and worked great, can’t wait to use it when I get there!
Show more
8 months ago, Paulie May
Roy and Venessa!!!
You cannot believe the service these two young people gave us… Extraordinary! So loving and fun, they totally made our vacation!
Show more
1 week ago, “Douglas!!!
Food service
Has been on time and good.
Show more
1 year ago, ReloBoi
Fantastic
The rooms are beautiful and spacious! Plenty of hot water available immediately!
Show more
9 months ago, pissed9180
Can’t login during my stay
Have tried numerous times to login to the app to make reservations but every time it fails, only good thing is the map and info but reservations is no bueno
Show more
3 years ago, Jmacdoggg
Needs a lot of work
Not user friendly and lacks crucial information about times (transportation especially). Just lacks a ton of information and the map is no bueno
Show more
4 months ago, Classy Jewel
The app is in Spanish
In the App Store it’s English but when you download the entire thing is Spanish and there is no way to continue to change the setting to English
Show more
1 month ago, Mihran55
Best hotel Ever
Thanks to Julian
Show more
3 years ago, Salsassin
So far meh
While the service, scenery and drinks have been great, the food has sucked in the ala carte dinners, except for Boghali. The mosquitos and humidity in the room made it hard to sleep as well.
Show more
5 years ago, Mr.Ludojad
Doesn’t work on new phones
App doesn’t even start up Unless you have older phone I have iPhone XR and it doesn’t work but my wife has iPhone 6s and it works fine
Show more
2 months ago, Disappointed Cricuteer
Difficult scheduling
It is very inconvenient to try and make reservations for a group of 13 together
Show more
6 years ago, hernanD
doesn’t work
if you create an app that is supposed to download content from a server, you must ensure your server is working, otherwise you get this kind of review. content is not available, server is not working, I dont know, this app is worthless
Show more
4 years ago, Chelesol
Major upgrade
Who knows when this app was created because it’s giving information from me than two years ago. The resort Isla Mujeres otra been running since last March and here they’re talking about construction of the place... UPDATED ALREADY!!!
Show more
3 months ago, Mrozygvvndsnb
Late night menu problems
Can’t access the late night menu to order food
Show more
1 year ago, MSCURLEW
Where’s the English version
Attempting to open this app and it’s in Spanish-do not see option for English language
Show more
5 years ago, DaSchwartz83
Spotty
It frequently will not open, or cycling through the menus will cause it to break until I restart my phone. They clearly spent very little money to develop this.
Show more
3 years ago, Abell One
Helpful
The app has been useful in planking meals and locating things to do.
Show more
2 years ago, Doeb_
Fishy
They’re trying to make me agree to terms and conditions in a language I don’t read without letting me change it. Seems suspicious.
Show more
5 years ago, SeahawksRussellman
If I knew Spanish
If I knew Spanish maybe it could be a little bit useful. Where’s the press 2 for English?
Show more
4 years ago, SD5152
Doesn’t work
I downloaded this app but can’t even open it on my iPhone. Waste of time.
Show more
2 years ago, Vedubaba
Place is good but food and room are average
Place is good but food and rooms are average.
Show more
1 year ago, DashingDave
Room not ready by 3
And our garden view is a fence. Stay somewhere else…
Show more
5 years ago, How about we get a move on
....
If you’re looking for an app that’s only function is a black screen, you got it.
Show more
5 years ago, 1230666maxx
Grand Palladium app
The app worked up until the last update. I don’t understand what happened?
Show more
1 year ago, MariaHome
Omg
‘Im dying. It is so good.
Show more
6 years ago, Belinda@:-)
Doesn’t work
Don’t waste your time downloading this app. It never worked!
Show more
5 years ago, Jnwiggs
Awful App.
It doesn’t even include the entire hotel group.
Show more
2 years ago, Onawimb
Hot garbage!!!
Worst customer service that I’ve ever experienced in all of Mexico!!!
Show more
2 years ago, Hankfoo
Masks mandatory for outside eating????
I didnt expect mass psychosis in Mexico. I feel like Im Im vacationing in NYC or California. Horrible.
Show more
2 years ago, Lourie ann
Lorie
NA
Show more
12 years ago, Father of 4 boys 29765
Great app for getting info on upcoming vacay. Can't wait to get there!!!
We will be leaving in a few weeks for GP Riviera. This app gives great info on current/upcoming events. Can't wait to use it while there.
Show more
3 years ago, makjdidhjen
Dirty room, blood on towels, dirty linen
Very dirty room
Show more
10 years ago, Killer baby55
Amazing
I love the app! It is easy navigate with the map and it has nice thugs to do.
Show more
12 years ago, Anaelmo
Very Useful for Guests
Very Useful app for our stay at Palladium!!
Show more
7 months ago, SimplyMeJennifer
Archery
Mi Mujer enchanta los Huggie Huggies de el conductor de ARCHERY!
Show more
10 years ago, Nershmee
Worthless
Amazed at how poorly this app functions, and it is made obsolete by the map they give you at check in.
Show more
9 years ago, Supersal1040
Weak wifi
Sketchy at best
Show more
1 year ago, Heriberto 1
Reservations en restaurant
Rosa es una persona muy eficiente Se preocupa por atender al cliente Yo Magdalena estoy muy satisfecha con su amabilidad y buena disposición. Muchas gracias Rosa.
Show more
2 years ago, vacionesfull1
VilmaM
El staff es muy amable Y servicial Los restaurantes (Bogali y Bamboo) muy buen servicio y la comida muy buena. Una observación para los baños de las habitaciones deberían ser más modernos ya que la tina es muy resvaladiza y peligrosa. El spa Zentropia es espectacular excelente atenciones de las masajistas y personal, los saunas y jacuzzi caliente muy bueno y relajante.
Show more
2 years ago, Edumira
Tercera vez en el hotel
Mejora cada vuelta que he estado acá , felicitaciones
Show more
Description
Show more

Popular Apps in Travel

Looking for exceptional Apple Search Ads performance?
Use benchmarks in SplitMetrics Acquire to optimize your Apple Search Ads campaigns - enjoy 2x ROAS and 4x conversion growth.
Request a Demo